2021 FORD MUSTANG MACH-E mileage

replacement part. Moreover, Ford and its authorized Dealers are entitled
to a reasonable time and a reasonable number of attempts within which
to diagnose and repair any defect covered by this warranty.
In certain instances, Ford may authorize repairs at facilities other than a
Ford Dealer.
Two separate warranties apply to tires on your new vehicle. The New
Vehicle Limited Warranty covers tire defects in factory supplied material
or workmanship for 100% of labor costs and on a pro rata adjustment
basis for parts. (See the reimbursement schedule below).
For vehicles within the New Vehicle Limited Warranty time in service
and mileage coverage period, defective tires will be replaced on a pro
rata adjustment basis according to the following mileage-based
Reimbursement Schedule:
MILES DRIVENPERCENT OF PARTS COVERED BY FORD
1-12,000 100%
12,001-24,000 60%
24,001-36,000 30%
The tire manufacturer also provides you with a separate tire warranty that
may extend beyond the New Vehicle Limited Warranty coverage. You will
find the manufacturer’s tire warranty with the owner literature supplied
with your vehicle. You have the option of having a tire warranty repair
performed by the tire manufacturer’s authorized service center. If you go
to a tire service center for a repair covered by the New Vehicle Limited
Warranty, you may be charged a prorated amount for wear or other
charges. If so, you should present your paid invoice detailing the nature of
the charges to any Ford Motor Company dealership for refund
consideration. When making warranty repairs on your vehicle, the Dealer
will use Ford, Motorcraft, remanufactured or other parts that are
authorized by Ford. In certain instances, Ford may authorize repairs at
facilities other than a Ford Dealer. Tire replacements under warranty will
be made with the same brand and model as originally equipped with the
vehicle unless the same brand and model is no longer available, in which
case a tire of the same brand, size, load, speed and tread type will be
used. In some circumstances, Ford may authorize another brand and/or
model to substitute for the original brand and model, even if still available.
Normal tire wear or damage is not reimbursable. See page 16 for details
of what is not covered.
10

Extended warranty coverage periods are available for certain
vehicle parts and conditions. Specifically,
(1) Your vehicle’s Powertrain components are covered for five years or
60,000 miles, whichever occurs first. The extended Powertrain coverage
applies to all components of the driveline that are not specifically
covered by the Electric Vehicle Component warranty. Powertrain
components that receive warranty coverage for five years or 60,000 miles
may include gears, differential, shafts, fluid pumps, seals and gaskets,
bearings, mounts, drive shaft, retainers, supports, universal and constant
velocity joints.
(2) The high voltage battery and eDrive systems of your vehicle are
covered by the Electric Vehicle Component coverage for eight years or
100,000 miles, whichever comes first. High voltage battery and eDrive
components covered by this warranty include the high voltage battery
assembly, Bussed Electrical Center (BEC), Battery Energy Control
Module (BECM), on-board charger, Inverter System Controller (ISC),
DC/DC converter, and eDrive. If a covered component requires
replacement under the Electric Vehicle Component warranty, it may be
replaced with a new, factory remanufactured, or factory refurbished
component, at Ford’s discretion. Refurbished battery components
selected for your vehicle will align with your vehicle’s age and mileage
and meet Ford’s requirements and standards.
(3) Your vehicle’s safety belts and air bag Supplemental Restraint System
(SRS) are covered for an extended Safety Restraint Coverage Period,
which lasts for five years or 60,000 miles, whichever occurs first.
(4) Your vehicle’s body sheet metal panels are covered for an extended
Corrosion Coverage Period, which lasts for five years, regardless of miles
driven. The extended warranty coverage only applies if a body sheet
metal panel becomes perforated due to corrosion during normal use due
to a manufacturing defect in factory-supplied materials or factory
workmanship. If aluminum body panels have corrosion or rust damage,
and the damage is not the result of abnormal usage, vehicle accident,
customer actions and/or extreme environmental conditions, the corrosion
or rust damage repairs are covered for 5 years, unlimited miles. For
damage caused by airborne material (environmental fallout) where there
is no factory-related defect involved and therefore no warranty our
policy is to provide free repair of paint damage due to the airborne
material for 12 months or 12,000 miles, whichever occurs first.11

High Voltage Lithium-Ion Battery Capacity Coverage
As is the case with all batteries, the high voltage lithium-ion battery
capacity will decrease over time and with use. While gradual capacity
loss with time and use is considered normal wear and tear, Ford Motor
Company warrants the high voltage battery against excessive capacity
loss for a period of 8 years/100,000 miles, whichever comes first. If an
authorized EV Certified Ford Dealer determines that the battery capacity
is less than 70 percent of the high voltage battery’s beginning of life
capacity, or less than 65 percent for vehicles in cutaway or chassis cab
configuration, this level of capacity loss is considered excessive. The
measurement method used to determine the high voltage battery
capacity, and the decision of whether to repair, replace, or provide
reconditioned or remanufactured parts, and the condition of any such
replaced, reconditioned or remanufactured parts, are at the sole
discretion of Ford Motor Company. During the High Voltage Battery
Capacity Coverage period, Ford Motor Company will cover the necessary
component repair or replacement to correct this excessive capacity loss,
when performed by an EV Certified Ford dealership. This coverage is in
addition to the high voltage battery assembly’s limited warranty for
defects in materials or workmanship. If a warranty repair requires
replacement of the high voltage battery assembly, or one of its
components, it may be replaced with a new, factory remanufactured, or
factory refurbished component, at Ford’s discretion. Refurbished battery
components selected for your vehicle will align with your vehicle’s age,
and mileage.
NOTE: The battery capacity degradation rate will vary based on various
factors, including environmental conditions, and will also be affected by
the way in which the vehicle is used. Following the recommendations in
thePreserving Your High Voltage Battery section of the Owner’s
Manual may help lower the rate of capacity degradation and optimize
battery life.
Over the Air (OTA) Updates
During the warranty coverage period, Ford Motor Company warrants that:
• you will not be charged for diagnosis, repair, replacement, or
adjustment of components that are damaged or inoperable due to a
defect caused by an OTA update
12

Other Items or Conditions Not Covered
The New Vehicle Limited Warranty does not cover:
•vehicles that have had the odometer disconnected, altered, or
inoperative for an extended period of time with the result that the
actual mileage cannot be determined
• vehicles that have ever been labeled or branded as dismantled, fire,
flood, junk, rebuilt, reconstructed, or salvaged; this will void the New
Vehicle Limited Warranty
• vehicles that have been determined to be a total loss by an insurance
company; this will void the New Vehicle Limited Warranty
• converted ambulances that are not equipped with the Ford Ambulance
Prep Package, see important information about ambulance conversions
(page 27)
• aftermarket parts or components, sometimes installed by Ford Motor
Company or an authorized Ford dealership, may not be covered by the
New Vehicle Limited Warranty. Any damage caused to Ford
components due to the failure of aftermarket parts is not covered.
• high-voltage battery replacement due to improper vehicle storage.
Refer to the Owner’s Manual for the proper ways your vehicle’s battery
must be maintained in the event the vehicle is not driven or is stored
for an extended period.
17