Front Jacking Points
Note:
Use the frame rail as the front jacking
location point, not the control arm. There is
an arrow marked on the frame rail.
Rear Jacking Points Note:
Jack at the specified locations to
avoid damage to the vehicle. 1. Place the vehicle jack at the jacking
point next to the tire you are changing.
2. Reassemble the jack handle, including
the S-hook, to the lug wrench. Insert
the S-hook into the eyelet of the jack
and turn the jack handle clockwise until
the wheel is completely off the ground.
3. Remove the wheel nuts with the lug wrench.
4. Replace the flat tire with the spare tire,
making sure the valve stem is facing
outward. Reinstall the wheel nuts until
the wheel is snug against the hub. Do
not fully tighten the wheel nuts until
you lower the wheel.
5. Lower the wheel by turning the jack handle counterclockwise.
6. Remove the vehicle jack and fully tighten the wheel nuts in the order
shown.
7. Stow the flat tire.
8. Stow the vehicle jack and lug wrench. Make sure the jack is securely fastened
before you drive.
9. Unblock the wheels. Stowing the Flat or Spare Tire
Note:
Failure to follow the spare tire
stowage instructions could result in failure
of the cable or loss of the spare tire.
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3.
Install the tool bag through the vehicle
jack load rest. 4.
Secure the jack tool bag straps around
the vehicle jack. 5. Place the jack and tool bag back onto
the jack bracket. 6. Turn the wing bolt on the jack bracket
clockwise until you secure the jack and
tools to the jack bracket.
WHEEL NUTS WARNING: When you install a
wheel, always remove any corrosion, dirt
or foreign materials present on the
mounting surfaces of the wheel or the
surface of the wheel hub, brake drum or
brake disc that contacts the wheel. Make
sure to secure any fasteners that attach
the rotor to the hub so they do not
interfere with the mounting surfaces of
the wheel. Installing wheels without
correct metal-to-metal contact at the
wheel mounting surfaces can cause the
wheel nuts to loosen and the wheel to
come off while your vehicle is in motion,
resulting in loss of vehicle control,
personal injury or death. lb.ft (Nm)
1
Bolt Size
150 lb.ft (204 Nm)
M14 x 1.5
1 Torque specifications are for nut and bolt
threads free of dirt and rust. Use only our
recommended replacement wheel nuts
and or wheel bolts.
Retighten the wheel nuts to the specified
torque within
100 mi (160 km) after any
wheel disturbance, such as tire rotation,
changing a flat tire or wheel removal.
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WHAT IS A CONNECTED
VEHICLE
A connected vehicle has technology that
allows your vehicle to connect to a mobile
network and for you to access a range of
features. When used in conjunction with
the FordPass app, it could allow you to
monitor and control your vehicle further,
for example checking the tire pressures,
the fuel level and the vehicle location. For
additional information, refer to the local
Ford website.
CONNECTED VEHICLE
REQUIREMENTS
Connected service and related feature
functionality requires a compatible vehicle
network.
Some remote features require additional
service activation. Log in to your Ford
account for details. Some restrictions, third
party terms and message or data rates
may apply.
CONNECTED VEHICLE
LIMITATIONS
Evolving technology, cellular networks, or
regulations could affect functionality and
availability, or continued provision of some
features. These changes could even stop
some features from functioning.
CONNECTING THE VEHICLE TO
A MOBILE NETWORK
WHAT IS THE MODEM
The modem allows access to a
range of features built into your
vehicle. ENABLING AND DISABLING THE
MODEM
1. Press Settings.
2. Press
Connectivity.
3. Press
Connected Vehicle Features.
4. Switch vehicle connectivity on or off.
CONNECTING FORDPASS TO THE
MODEM
1. Make sure that the modem is enabled using the vehicle settings menu.
2. Open the FordPass app on your device
and log in.
3. Add your vehicle or select your vehicle if already added.
4. Select the option to activate your vehicle.
5. Make sure that the name on the screen
matches the name shown in your
FordPass account.
6. Confirm that FordPass account is connected to the modem.
CONNECTING THE VEHICLE TO
A WI-FI NETWORK Select the settings option on the
feature bar.
1. Press
Connectivity.
2. Press
Manage Wi-Fi Networks.
3. Switch
Wi-Fi on.
4. Press
View Available Networks.
5. Select an available Wi-Fi network.
Note: Enter the network password to
connect to a secure network.
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CONNECTED VEHICLE –
FREQUENTLY ASKED QUESTIONS
- VEHICLES WITH: SYNC 4
Why can I not confirm the
connection of my FordPass
account to the modem?
•
The modem is not enabled. Switch
vehicle connectivity on.
• The network signal is weak. Move your
vehicle closer to a place where the
network signal is not obstructed.
Why can I not connect to a Wi-Fi
network?
• You entered the wrong network
password. Enter the correct password.
• The network signal is weak. Move your
vehicle closer to the Wi-Fi router or to
a place where the network signal is not
obstructed.
• There are multiple access points in
range with the same network name.
Choose a unique name for your
network. Do not use the default name
unless it contains a unique identifier,
for example as part of the MAC
address.
Why does the Wi-Fi connection
disconnect after successful
connection?
• The network signal is weak. Move your
vehicle closer to the Wi-Fi router or to
a place where the network signal is not
obstructed.
What can I do if I am close to a Wi-
Fi router but the network signal
strength is weak?
• If your vehicle has a heated windshield,
position your vehicle so that the
windshield is not facing the Wi-Fi
router. •
If your vehicle has metallic tinting on
the windows but not on the windshield,
position your vehicle so that the
windshield is facing the Wi-Fi router or
open the windows that are facing the
router.
• If your vehicle has metallic tinting on
the windows and the windshield, open
the windows that are facing the router.
• If your vehicle is in a garage and you
have the garage door closed, open the
garage door as it could block the signal.
Why can I not see a network I
expect to see in the list of available
networks?
• The network is hidden. Make the
network visible and try again, or
manually add a network in the Wi-Fi
settings menu.
• Some network security types are not
supported, for example WEP.
Why do software downloads take
too long?
• The network signal is weak. Move your
vehicle closer to the Wi-Fi router or to
a place where the network signal is not
obstructed.
• Wi-Fi network is in high demand or has
a slow Internet connection. Use a more
reliable Wi-Fi network.
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CREATING A VEHICLE WI-FI
HOTSPOT
You can create a Wi-Fi hotspot in your
vehicle and allow devices to connect to it
for access to the Internet.
Select the settings option on the
feature bar.
1. Press Vehicle Hotspot.
Note: The vehicle hotspot default setting
is on.
2. Press
Settings.
3. Press
Edit.
4. Press
Hotspot visibility.
Note: The hotspot visibility default setting
is on.
Finding the Wi-Fi Hotspot Name
and Password Select the settings option on the
feature bar.
1. Press
Vehicle Hotspot.
2. Press
Settings.
Note: The network name is the hotspot
name.
3. Press
View Password.
Connecting a Device to the Wi-Fi
Hotspot
1. On your device, switch Wi-Fi on and select the hotspot from the list of
available Wi-Fi networks.
2. When prompted, enter the password.
Purchasing a Data Plan
1. Connect a device to the hotspot.
Note: The vehicle network carrier ’s portal
opens on your device. 2. If the portal does not open on your
device, open a website and it redirects
to the vehicle network carrier ’s portal.
Note: Secure websites do not redirect.
3. Follow the instructions on the carrier portal to purchase a plan.
Note: If you have an active plan, the system
does not redirect to the vehicle network
carrier ’s portal when you connect a device.
Visit the vehicle network carrier ’s website
to purchase more data.
Note: If data usage information is available
in the vehicle hotspot menu, it is
approximate.
Note: If you carry out a master reset, the
system does not remove your vehicle from
your vehicle network carrier ’s account. To
remove your vehicle from the account,
contact your vehicle network carrier.
Note: The vehicle network carrier provides
Vehicle Hotspot services, subject to your
vehicle network carrier agreement, coverage
and availability.
CHANGING THE VEHICLE WI-
FI HOTSPOT NAME OR
PASSWORD Select the settings option on the
feature bar.
1. Press
Vehicle Hotspot.
2. Press
Settings.
3. Press
Edit.
4. Press
Change Network Name.
5. Enter your required network name.
6. Press
Done.
7. Press
Change Password.
8. Enter your required password.
9. Press
Done.
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UPDATING THE VEHICLE
SYSTEMS WIRELESSLY
Over the air system updates
allow you to update your vehicle
system software wirelessly. To
make sure you receive all updates, set a
recurring schedule and connect to Wi-Fi.
Updates may take longer if not connected
to Wi-Fi, or may not download at all. See
Connected Vehicle (page 620).
Over the Air System Update
Requirements
Before updating, reference this list to make
sure your vehicle is ready be updated. If
these requirements are not met during a
scheduled update, the update will be
canceled and you can reschedule.
• Your vehicle is not running.
• Your vehicle is stopped.
• Your vehicle is parked.
• The hazard indicators are switched off.
• The alarm is not sounding.
• The doors are closed.
• The parking lights are switched off.
• You are not pressing the brake pedal.
• An emergency call is not in progress.
• Your vehicle is not in limp mode.
Enabling Over the Air Updates
1. Press
Settings on the touchscreen.
2. Press
Software Update.
3. Switch
Automatic Updates on or off.
Note: Over the air updates are enabled by
default.
Note: If you do not want to receive over the
air updates you can turn them off. You will
not be notified of new updates. Scheduling an Update
Scheduling an update allows you to set a
convenient time for the update to
complete. We recommend updating
overnight when your vehicle is not in use.
Ensure Vehicle Connectivity and Automatic
Updates are enabled. Once you complete
these steps, your schedule will be saved
for future updates. As long as an update is
not in process you can adjust your
schedule.
Note:
Some updates may be applied
outside of your set schedule. Information
about the unscheduled update appears on
the touchscreen after it is applied.
Using the Settings Menu
1. Press
Settings on the touchscreen.
2. Press
Software Update.
3. Press
Schedule Updates.
4. Use the controls to set the time and day of the update.
5. Save the schedule.
Note: You can set the updates to occur at
any time.
Using the Status Bar Icon When an update is available, tap
the notification icon and follow
the prompts on the screen.
Applying an Over the Air Update
You can see the progress of the update on
the touchscreen. An update cannot be
canceled once it has been started.
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Less Cost to Properly Maintain Your
Vehicle
The Ford Protect extended service plan
also offers a Premium Maintenance Plan
that covers all scheduled maintenance,
and selected wear items. The coverage is
prepaid, so you never have to worry about
the cost of your vehicle
’s maintenance.
Covered maintenance includes:
• Windshield wiper blades.
• Spark plugs.
• The clutch disc (if equipped).
• Brake pads and linings.
• Shock absorbers.
• Struts.
• Engine belts.
• Engine coolant hoses, clamps and
o-rings.
• Diesel exhaust fluid replenishment (if
equipped).
• Cabin air filter replacement every
20,000 mi (32,000 km) for electric
vehicles only.
Interest Free Finance Options
Just a 5% down payment provides you
with an affordable, no interest, no fee
payment program allowing you all the
security and benefits Ford Protect
extended service plan has to offer while
paying over time. You are pre-approved
with no credit check or hassles. To learn
more, call our Ford Protect extended
service plan specialists at 800-367-3377.
Ford Protect Extended Service Plan
P.O. Box 321067
Detroit, MI 48232 Ford Protect Extended Service
Plan (Canada Only)
You can get more protection for your
vehicle by purchasing a Ford Protect
extended service plan. Ford Protect
extended service plan is the only service
contract backed by Ford Motor Company
of Canada, Limited. Depending on the plan
you purchase, Ford Protect extended
service plan provides benefits such as:
•
Rental reimbursement.
• Coverage for certain maintenance and
wear items.
• Protection against repair costs after
your New Vehicle Limited Warranty
Coverage expires.
• Roadside Assistance benefits.
There are several Ford Protect extended
service plans available in various time,
distance and deductible combinations.
Each plan is tailored to fit your own driving
needs, including reimbursement for towing
and rental. When you purchase Ford
Protect extended service plan, you receive
added peace-of-mind protection
throughout Canada, the United States and
Mexico, provided by a network of
participating authorized Ford Motor
Company dealers.
Note: Repairs performed outside of Canada
and the United States are not eligible for
Ford Protect extended service plan
coverage.
This information is subject to change. Visit
your local Ford of Canada dealer or
www.ford.ca to find the Ford Protect
extended service plan that is right for you.
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MOBILE COMMUNICATIONS
EQUIPMENT
WARNING: Driving while distracted
can result in loss of vehicle control, crash
and injury. We strongly recommend that
you use extreme caution when using any
device that may take your focus off the
road. Your primary responsibility is the
safe operation of your vehicle. We
recommend against the use of any
hand-held device while driving and
encourage the use of voice-operated
systems when possible. Make sure you
are aware of all applicable local laws
that may affect the use of electronic
devices while driving.
Using mobile communications equipment
is becoming increasingly important in the
conduct of business and personal affairs.
However, you must not compromise your
own or others’ safety when using such
equipment. Mobile communications can
enhance personal safety and security when
appropriately used, particularly in
emergency situations. Safety must be
paramount when using mobile
communications equipment to avoid
negating these benefits. Mobile
communication equipment includes, but
is not limited to, cellular phones, pagers,
portable email devices, text messaging
devices and portable two-way radios. END USER LICENSE
AGREEMENT
VEHICLE SOFTWARE END USER
LICENSE AGREEMENT (EULA) (If
Equipped)
• You (“You” or “Your ” as applicable)
have acquired a vehicle having several
devices, including SYNC ® and various
control modules, ("DEVICES") that
include software licensed or owned by
Ford Motor Company and its affiliates
("FORD MOTOR COMPANY"). Those
software products of FORD MOTOR
COMPANY origin, as well as associated
media, printed materials, and "online"
or electronic documentation
("SOFTWARE") are protected by
international intellectual property laws
and treaties. The SOFTWARE is
licensed, not sold. All rights reserved.
• The SOFTWARE may interface with
and/or communicate with, or may be
later upgraded to interface with and/or
communicate with additional software
and/or systems provided by FORD
MOTOR COMPANY.
IF YOU DO NOT AGREE TO THIS END
USER LICENSE AGREEMENT ("EULA")
DO NOT USE THE DEVICES OR COPY
THE SOFTWARE. ANY USE OF THE
SOFTWARE, INCLUDING BUT NOT
LIMITED TO USE ON THE DEVICES,
WILL CONSTITUTE YOUR AGREEMENT
TO THIS EULA (OR RATIFICATION OF
ANY PREVIOUS CONSENT).
GRANT OF SOFTWARE LICENSE:
This
EULA grants you the following license:
• You may use the SOFTWARE as
installed on the DEVICES and as
otherwise interfacing with systems
and/or services provide by or through
FORD MOTOR COMPANY or its third
party software and service providers.
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