2021 FORD F-150 lock

ROADSIDE ASSISTANCE
Vehicles Sold in the United States:
Getting Roadside Assistance
To fully assist you should you have a
vehicle concern, Ford Motor Company
offers a complimentary roadside
assistance program. This program is
separate from the New Vehicle Limited
Warranty.
The service is available:
•
24 hours a day, seven days a week.
• For the coverage period supplied with
your vehicle.
Roadside Assistance covers:
• A flat tire change with a good spare
(except vehicles supplied with a tire
inflation kit).
• Battery jump start.
• Lock-out assistance (key replacement
cost is the customer's responsibility).
• Fuel delivery — independent service
contractors, if not prohibited by state,
local or municipal law, shall deliver up
to 2 gal (8 L) of gasoline or 5 gal (20 L)
of diesel fuel to a disabled vehicle.
Roadside assistance limits fuel delivery
service to two no-charge occurrences
within a 12-month period.
• Winch out — available within 100 ft
(30 m) of a paved or county
maintained road, no recoveries. •
Towing — independent service
contractors, if not prohibited by state,
local or municipal law, shall tow Ford
eligible vehicles to an authorized dealer
within
35 mi (56 km) of the
disablement location or to the nearest
authorized dealer. If a member
requests a tow to an authorized dealer
that is more than
35 mi (56 km) from
the disablement location, the member
shall be responsible for any mileage
costs in excess of
35 mi (56 km).
• Roadside Assistance includes up to
$200 for a towed trailer if the disabled
eligible vehicle requires service at the
nearest authorized dealer. If the towing
vehicle is operational but the trailer is
not, then the trailer does not qualify for
any roadside services.
Vehicles Sold in the United States:
Using Roadside Assistance
Complete the roadside assistance
identification card and place it in your
wallet for quick reference. This card is in
the Owner's Manual kit.
United States vehicle customers who
require Roadside Assistance, call
1-800-241-3673.
If you need to arrange roadside assistance
for yourself, Ford Motor Company
reimburses a reasonable amount for
towing to the nearest dealership within
35 mi (56 km)
. To obtain reimbursement
information, United States vehicle
customers call 1-800-241-3673.
Customers need to submit their original
receipts.
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F-150 (TFD) Canada/United States of America, enUSA, Edition date: 202104, Second-Printing Crash and Breakdown Information

Removing the Jumper Cables
Remove the jumper cables in the reverse
order that they were connected.
Note:
Do not switch the headlamps on
when disconnecting the cables. The peak
voltage could blow the bulbs.
POST-CRASH ALERT SYSTEM
WHAT IS THE POST-CRASH
ALERT SYSTEM
The system helps draw attention to your
vehicle in the event of a serious impact.
HOW DOES THE POST-CRASH
ALERT SYSTEM WORK
The system is designed to turn the hazard
flashers on and to intermittently sound the
horn in the event of a serious impact that
deploys an airbag or the seatbelt
pretensioners.
POST-CRASH ALERT SYSTEM
LIMITATIONS
Depending on applicable laws in the
country your vehicle was built for, the horn
does not sound in the event of a serious
impact.
SWITCHING THE POST-CRASH
ALERT SYSTEM OFF
Press the hazard flasher switch or the
unlock button on the remote control to
switch the system off.
Note: The alert turns off when the vehicle
battery runs out of charge. AUTOMATIC CRASH SHUTOFF
WHAT IS AUTOMATIC CRASH
SHUTOFF
The automatic crash shutoff is designed
to stop the fuel going to the engine in the
event of a moderate or severe crash.
Note:
Not every impact causes a shutoff.
AUTOMATIC CRASH SHUTOFF
PRECAUTIONS WARNING: If your vehicle has been
involved in a crash, have the fuel system
checked. Failure to follow this instruction
could result in fire, personal injury or
death.
RE-ENABLING YOUR VEHICLE
1. Switch the ignition off.
2. Attempt to start your vehicle.
3. Switch the ignition off.
4. Attempt to start your vehicle.
Note: If your vehicle does not start after the
third attempt, have your vehicle checked as
soon as possible.
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6. Press and hold the brake pedal.
7. Using the instrument cluster controls
on the steering wheel, select Settings.
8. Select Neutral Tow.
9. Press and hold the
OK button until a
confirmation message appears in the
information display.
Note: If completed successfully, the
information display shows
Neutral Tow
Enabled Leave Transmission in Neutral.
This indicates that your vehicle is safe to
tow with all wheels on the ground.
Note: If you do not see a confirmation
message in the instrument cluster display,
you must perform the procedure again from
the beginning.
Note: You may hear noise as the transfer
case shifts into its neutral position. This is
normal.
10. Release the brake pedal.
11. Leave the transmission in neutral (N)
and switch your vehicle off by
pressing the push button ignition
switch once without pressing the
brake pedal or turning the key as far
toward the off position.
Note: Vehicles with keys do not turn to the
off position when the transmission is in
neutral (N). You must leave the key in the
ignition when towing. Use the keyless entry
keypad or an extra set of keys to lock and
unlock your vehicle.
Switching
Neutral Tow Off
1. With your vehicle properly secured to the tow vehicle, press and hold the
brake pedal and start the engine.
2. Switch your vehicle off by pressing the
push button ignition switch once or
turning the key as far towards the off
position and release the brake pedal. 3. Place your vehicle in accessory mode
by pressing the push button ignition
switch once without pressing the brake
pedal or by turning the ignition key to
the on position.
4. Press and hold the brake pedal.
5. Shift into park (P).
6. Release the brake pedal.
Note: If completed successfully, the
instrument cluster displays 2H and Neutral
Tow Disabled
.
Note: You must perform the switching
neutral tow on and switching neutral tow
off procedures again from the beginning if
the indicator light and message do not
display.
Note: You may hear a noise as the transfer
case shifts out of its neutral position. This
is normal.
7. Apply the parking brake, then disconnect your vehicle from the tow
vehicle.
8. Release the parking brake, start the engine, and shift into drive (D) to make
sure the transfer case is out of the
neutral tow position.
9. If the transfer case does not successfully shift out of its neutral
position, set the parking brake. Have
your vehicle checked as soon as
possible.
Resolving the
Shift Delayed Drive
Forward Message
1. Press and hold the brake pedal.
2. Start your vehicle.
3. Shift into neutral (N).
4. With the vehicle running, shift into drive
(D) and let the vehicle roll forward up
to
3 ft (1 m).
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Note:
You may hear a noise as the transfer
case shifts out of its neutral position. This
is normal.
5. Make sure the instrument cluster displays Neutral Tow Disabled.
RECREATIONALLY TOWING
YOUR VEHICLE - 4X2
You cannot recreational tow your vehicle
with all wheels on the ground because
vehicle or transmission damage could
occur. You must recreational tow your
vehicle with all four wheels off the ground,
such as when using a car-hauling trailer.
Otherwise, you cannot recreational tow
your vehicle. EMERGENCY TOWING
If your vehicle becomes inoperable without
access to wheel dollies or a vehicle
transport trailer, it can be flat-towed with
all wheels on the ground, regardless of the
powertrain and transmission configuration,
under the following conditions:
•
Your vehicle is facing forward for
towing in a forward direction.
• Use the manual park release
procedure. See
Using Manual Park
Release (page 288). Failure to do so
may result in damage to the
transmission.
• Maximum speed is 35 mph (56 km/h).
• Maximum distance is
50 mi (80 km).
TOWING YOUR VEHICLE – TROUBLESHOOTING
TOWING YOUR VEHICLE – INFORMATION MESSAGES Description
Message
The transfer case is in the neutral position and your vehicleis safe to tow with all four wheels on the ground.
Neutral Tow Enabled
Leave Transmission in Neutral
There is a transfer case gear tooth blockage present. With
your vehicle on, shift the transmission into drive (D) and let the vehicle roll forward, up to
3 ft (1 m).
Shift Delayed Drive
Forward
The transfer case is not in the neutral position and your vehicleis not safe to tow with all four wheels on the ground.
Neutral Tow Disabled
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MAINTENANCE PRECAUTIONS
Service your vehicle regularly to help
maintain its roadworthiness and resale
value. There is a large network of
authorized dealers that are there to help
you with their professional servicing
expertise. We believe that their specially
trained technicians are best qualified to
service your vehicle properly and expertly.
They are supported by a wide range of
highly specialized tools developed
specifically for servicing your vehicle.
If your vehicle requires professional service,
an authorized dealer can provide the
necessary parts and service. Check your
warranty information to find out which
parts and services are covered.
Use only recommended fuels, lubricants,
fluids and service parts conforming to
specifications. See Capacities and
Specifications (page 574).
• Do not work on a hot engine.
• Make sure that nothing gets caught in
moving parts.
• Do not work on a vehicle with the
engine running in an enclosed space,
unless you are sure you have enough
ventilation.
• Keep all open flames and other burning
material, such as cigarettes, away from
the battery and all fuel related parts.
• Set the parking brake, shift the
transmission to park (P) and block the
wheels. OPENING AND CLOSING THE
HOOD WARNING:
Make sure that you fully
latch the hood before driving. Failure to
follow this instruction could result in
personal injury or death. 1.
Pull the hood release handle under the
left hand side of the instrument panel. 2. Pull the secondary release lever under
the front of the hood near the center
of your vehicle.
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3. Add engine oil that meets our
specifications. See Capacities and
Specifications (page 574).
4. Reinstall the engine oil filler cap. Turn it clockwise until you feel a strong
resistance.
Note: Do not add oil further than the
maximum mark. Oil levels above the
maximum mark may cause engine damage.
Note: Immediately soak up any oil spillage
with an absorbent cloth.
RESETTING THE ENGINE OIL
CHANGE REMINDER - VEHICLES
WITH: 4.2 INCH SCREEN
1. Press the Menu button on the steering
wheel to enter the information display
main menu.
2. Select
Truck Info.
3. Select
Oil Life.
4. Select
Reset Oil Life.
5. Press and hold the OK button until the
system reset confirmation appears.
RESETTING THE ENGINE OIL
CHANGE REMINDER - VEHICLES
WITH: 8 INCH SCREEN/12.3 INCH
SCREEN
Depending on your cluster, there are two
paths to reset the engine oil change
reminder.
Path 1
1. Press the Menu button on the steering
wheel to enter the information display
main menu.
2. Select
Settings.
3. Select
Vehicle Maintenance.
4. Select
Oil Life.
5. Press and hold the OK button until the
system reset confirmation appears. Path 2
1.
Press the Menu button on the steering
wheel to enter the information display
main menu.
2. Select
Truck Info.
3. Select
Engine Information.
4. Press and hold the OK button until the
system reset confirmation appears.
ENGINE OIL CAPACITY AND
SPECIFICATION
For filling information, please refer to the
Capacities and Specifications section of
your owner's manual. See
Engine Oil
Capacity and Specification (page 511).
CHECKING THE COOLANT
When the engine is cold, check the
concentration and level of the coolant at
the intervals listed in the scheduled
maintenance information. See Scheduled
Maintenance
(page 664).
Note: Make sure that the coolant level is
between the minimum and maximum marks
on the coolant reservoir.
Note: Coolant expands when it is hot. The
level may extend beyond the
MAX mark.
If the coolant level is at or below the
minimum mark, add prediluted coolant
immediately.
Maintain coolant concentration within
48% to 50%, which equates to a freeze
point between
-29°F (-34°C) and -35°F
(-37°C). Coolant concentration should be
checked using a refractometer. We do not
recommend the use of hydrometers or
coolant test strips for measuring coolant
concentration.
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Adding Coolant
WARNING: Keep your hands and
clothing clear of the cooling fan. WARNING:
Do not remove the
coolant reservoir cap when the engine is
on or the cooling system is hot. Wait 10
minutes for the cooling system to cool
down. Cover the coolant reservoir cap
with a thick cloth to prevent the
possibility of scalding and slowly remove
the cap. Failure to follow this instruction
could result in personal injury. WARNING:
Do not add engine
coolant when the engine is on or the
cooling system is hot. Failure to follow
this instruction could result in personal
injury. WARNING:
Do not add coolant
further than the MAX mark. WARNING:
Do not put coolant in
the windshield washer reservoir. If
sprayed on the windshield, coolant could
make it difficult to see through the
windshield. WARNING:
Do not allow the fluid
to touch your skin or eyes. If this
happens, rinse the affected areas
immediately with plenty of water and
contact your physician.
Note: Do not use stop leak pellets, cooling
system sealants, or non-specified additives
as they can cause damage to the engine
cooling or heating systems. Resulting
component damage may not be covered by
the vehicle Warranty.
Note: Automotive fluids are not
interchangeable. It is very important to use prediluted
coolant approved to the correct
specification in order to avoid plugging the
small passageways in the engine cooling
system. See
Capacities and
Specifications (page 574). Do not mix
different colors or types of coolant in your
vehicle. Mixing of engine coolants or using
an incorrect coolant may harm the engine
or cooling system components and could
void the vehicle Warranty.
Note: If prediluted coolant is not available,
use the approved concentrated coolant
diluting it to 50/50 with deionized or
distilled water. See
Capacities and
Specifications (page 574). Using water that
has not been deionized may contribute to
deposit formation, corrosion and plugging
of the small cooling system passageways.
To top up the coolant level do the
following:
1. Unscrew the cap slowly. Any pressure escapes as you unscrew the cap.
2. Add enough prediluted coolant to reach the correct level.
Note: We do not recommend the use of
recycled coolant.
3. Replace the coolant reservoir cap. Turn
the cap clockwise until it contacts the
hard stop.
4. Check the coolant level in the coolant reservoir the next few times you drive
your vehicle. If necessary, repeat step
2.
If you have to add more than
1.1 qt (1 L) of
engine coolant per month, have your
vehicle checked as soon as possible.
Operating an engine with a low level of
coolant can result in engine overheating
and possible engine damage.
In case of emergency, you can add a large
amount of water without engine coolant
in order to reach a vehicle service location.
Service your vehicle as soon as possible.
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For longer, trouble-free operation, keep the
top of the battery clean and dry and the
battery cables tightly fastened to the
battery terminals. If any corrosion is
present on the battery or terminals, remove
the cables from the terminals and clean
with a wire brush. You can neutralize the
acid with a solution of baking soda and
water.
We recommend that you disconnect the
negative battery cable terminal from the
battery if you plan to store your vehicle for
an extended period.
Note:
If you only disconnect the negative
battery cable terminal, make sure it is
isolated or placed away from the battery
terminal to avoid unintended connection or
arcing.
To maintain correct operation of the
battery management system, if you add
any electrical devices to your vehicle, do
not connect the ground connection directly
to the negative battery terminal. A
connection at the negative battery terminal
can cause inaccurate measurements of
the battery condition and potential
incorrect system operation.
Note: If you add electrical accessories or
components to your vehicle this may
adversely affect battery performance,
durability and the performance of other
electrical systems on your vehicle.
If you replace the battery make sure it
matches the electrical requirements of
your vehicle.
If you disconnect or replace the battery
and your vehicle has an automatic
transmission, it must relearn its adaptive
strategy. Because of this, the transmission
may shift firmly when first driven. This is
normal operation while the transmission
fully updates its operation to optimum
shift feel. Remove and Reinstall the Battery
To disconnect or remove the battery, do
the following:
1.
Apply the parking brake and switch the
ignition off.
2. Switch all electrical equipment off, for
example lights and radio.
3. Wait a minimum of two minutes before
disconnecting the battery.
Note: The engine management system has
a power hold function and remains powered
for a period of time after you switch the
ignition off. This is to allow diagnostic and
adaptive tables to be stored. Disconnecting
the battery without waiting can cause
damage not covered by the vehicle
Warranty.
4. Disconnect the negative battery cable terminal.
5. Disconnect the positive battery cable terminal.
6. Remove the battery securing clamp.
7. Remove the battery.
8. To install, reverse the removal procedure.
Note: Before reconnecting the battery,
make sure the ignition remains switched off.
Note: Make sure the battery cable terminals
are fully tightened.
Note: After cleaning or replacing the
battery, make sure you reinstall the battery
cover or shield.
If you disconnect or replace the vehicle
battery, you must reset the following
features:
• Window bounce-back. See Window
Bounce-Back (page 162).
• Clock Settings.
• Pre-set radio stations.
• Steering Angle Sensor.
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