
Changing the Remote Control Battery -
Vehicles With: Push Button Start .......60
Changing the Remote Control Battery - Vehicles With: Flip Key .............................
61
Replacing a Lost Key or Remote Control ........................................................................\
..
62
Programming the Remote Control .........
62
Keys and Remote Controls – Troubleshooting ........................................
63
MyKey ™
What Is MyKey ...............................................
64
MyKey Settings ..............................................
64
Creating a MyKey - Vehicles With: Push Button Start ................................................
65
Creating a MyKey - Vehicles With: Flip Key ..................................................................
65
Programming a MyKey ................................
65
Clearing All MyKeys ......................................
66
Checking MyKey System Status .............
66
Using MyKey With Remote Start Systems ........................................................
66
MyKey – Troubleshooting ..........................
66
Doors and Locks
Operating the Doors From Outside Your Vehicle ..........................................................
69
Operating the Doors From Inside Your Vehicle ..........................................................
69
Autounlock ......................................................
70
Autolock ............................................................
70
Mislock ..............................................................
70
Doors and Locks Audible Warnings .........
71
Doors and Locks – Troubleshooting ........................................................................\
....
71
Keyless Entry
Locating the Keyless Entry Keypad .........
73
Keyless Entry Limitations ...........................
73
Master Access Code .....................................
73
Keyless Entry Settings .................................
74Locking and Unlocking the Doors Using
Keyless Entry ...............................................
75
Keyless Entry – Troubleshooting .............
75
Easy Entry and Exit
How Does Easy Entry and Exit Work ........................................................................\
...
77
Switching Easy Entry and Exit On and Off ....................................................................
77
Liftgate - Vehicles With: Manual Liftgate
Opening the Liftgate ....................................
78
Closing the Liftgate ......................................
78
Liftgate - Vehicles With: Power Liftgate
Liftgate Precautions ....................................
80
Opening the Liftgate ...................................
80
Setting the Liftgate Opening Height ........................................................................\
..
82
Closing the Liftgate ......................................
82
Stopping the Liftgate Movement ...........
84
Liftgate Obstacle Detection .....................
84
Liftgate – Troubleshooting ........................
85
Security
Passive Anti-Theft System ........................
87
Anti-Theft Alarm System ...........................
87
Anti-Theft Alarm System Settings ........
88
Security – Troubleshooting .......................
89
Steering Wheel
Adjusting the Steering Wheel ...................
91
Horn .....................................................................
91
Switching the Heated Steering Wheel On and Off ....................................................
91
Wipers and Washers
Wipers ...............................................................
92
Autowipers ......................................................
92
2
Escape (CTC) Canada/United States of America, Vehicles Built From: 02-11-2020, enUSA, Edition date: 202011, First-Printing Table of Contents

Hill Start Assist
What Is Hill Start Assist
............................227
How Does Hill Start Assist Work ...........
227
Hill Start Assist Precautions ...................
227
Hill Start Assist – Troubleshooting .......
227
Auto Hold
How Does Auto Hold Work .....................
228
Switching Auto Hold On and Off ..........
228
Using Auto Hold ..........................................
228
Auto Hold Indicators ..................................
228
Traction Control
How Does Traction Control Work .........
229
Switching Traction Control On and Off ........................................................................\
229
Traction Control Indicator .......................
229
Traction Control – Troubleshooting .....
229
Stability Control
How Does Stability Control Work ..........
231
Switching Stability Control On and Off ........................................................................\
232
Stability Control Indicator ........................
232
Stability Control – Troubleshooting .....
232
Steering
Electric Power Steering ............................
233
Steering – Troubleshooting ....................
234
Parking Aids
Parking Aid Precautions ...........................
235
Rear Parking Aid ..........................................
235
Front Parking Aid ........................................
236
Side Parking Aid - Vehicles With: Active Park Assist .................................................
237
Parking Aid Indicators ...............................
238
Parking Aids – Troubleshooting ............
239Rear View Camera
What Is the Rear View Camera
.............
240
Rear View Camera Precautions ............
240
Locating the Rear View Camera ...........
240
Rear View Camera Guide Lines ............
240
Rear View Camera Object Distance Indicators ....................................................
241
Rear View Camera Settings .....................
241
Active Park Assist
What Is Active Park Assist .......................
243
How Does Active Park Assist Work ......
243
Active Park Assist Precautions ..............
243
Switching Active Park Assist On and Off ........................................................................\
243
Entering a Parallel Parking Space ........
243
Entering a Perpendicular Parking Space ........................................................................\
244
Exiting a Parking Space ............................
244
Active Park Assist – Troubleshooting ........................................................................\
245
Cruise Control
What Is Cruise Control ..............................
247
Switching Cruise Control On and Off ........................................................................\
247
Setting the Cruise Control Speed .........
247
Canceling the Set Speed .........................
248
Resuming the Set Speed .........................
248
Cruise Control Indicators .........................
248
Adaptive Cruise Control
How Does Adaptive Cruise Control With Stop and Go Work .................................
249
Adaptive Cruise Control Precautions ........................................................................\
249
Adaptive Cruise Control Limitations ........................................................................\
250
Switching Adaptive Cruise Control On and Off ........................................................
252
Adaptive Cruise Control Automatic Cancellation ..............................................
252
8
Escape (CTC) Canada/United States of America, Vehicles Built From: 02-11-2020, enUSA, Edition date: 202011, First-Printing Table of Contents

Fuse compartment
Hazard flashers
Heated rear window
Windshield defrosting system
Interior luggage compartment
release
Jack
Keep out of reach of children
Lighting control
Low tire pressure warning
Maintain correct fluid level
Note operating instructions
Horn control
Panic alarm
Parking aid
Passenger airbag activated Passenger airbag deactivated
Power steering fluid
Power windows front/rear
Power window lockout
Requires registered technician
Safety alert
See Owner's Manual
See Service Manual
Malfunction Indicator Lamp
(MIL)
Side airbag
Shield the eyes
Stability control
Hill descent control
Trail control
Windshield wiping system
20
Escape (CTC) Canada/United States of America, Vehicles Built From: 02-11-2020, enUSA, Edition date: 202011, First-Printing Symbols Glossary E161353 E270945 E139213 E270849 E270850 E231159 E231158 E167012 E138639 E163171 E332910 E270969

FUEL ECONOMY DISPLAY -
PLUG-IN HYBRID ELECTRIC
VEHICLE (PHEV)
An instant fuel economy gauge is provided
along with average fuel economy. Average
fuel economy is continuously averaged
since the last reset.
Both the electric only and hybrid operation
are included in the calculation. More
electric only driving results in a greater
average fuel economy.
When the gasoline engine is off, the instant
fuel economy gauges are replaced with an
electric driving message.
Note:
Press and hold the OK button on the
controls on the steering wheel to reset your
average fuel economy.
EV COACH - HYBRID ELECTRIC
VEHICLE (HEV)/PLUG-IN
HYBRID ELECTRIC VEHICLE
(PHEV)
EV coach can help you get the most out of
your vehicle's electric driving capabilities.
Note: EV coach is a selectable screen. See
Customizing the Instrument Cluster
Display
(page 124).
When you are accelerating or maintaining
speed you see a blue or white solid bar
indicating vehicle power. You may also see
a blue rectangular box which shows the
power level at which the engine turns on. •
When the power level is within the box,
the color of the bar is blue. This means
you are in electric operation and the
engine is off.
• When the power level is outside of the
box, the color of the bar is white. This
means you are in hybrid operation with
a combination of the electric motor
and the engine providing vehicle power.
When you are decelerating with either your
foot off the accelerator pedal or on the
brake pedal, a green or white solid bar
displays indicating the power being used
to slow down your vehicle. You may also
see a green rectangular box which shows
the amount of power that can be
recaptured by the regenerative braking
system and returned to the high voltage
battery.
• When the power level is within the box,
the color of the bar will be all green.
This means that the regenerative
braking system is being used to
efficiently slow your vehicle down and
return the maximum percentage of
energy to the high voltage battery.
• When the power level is outside of the
box, then the bar is white. This means
both the regenerative braking system
and conventional braking system are
being used.
WHAT IS ELECTRIC
EFFICIENCY - PLUG-IN HYBRID
ELECTRIC VEHICLE (PHEV)
This screen shows your average driving
distance per kilowatt-hour of electricity
used on your plug-in hybrid vehicle. The
value is calculated only when your
available electric range is being used and
the gasoline engine is off.
127
Escape (CTC) Canada/United States of America, Vehicles Built From: 02-11-2020, enUSA, Edition date: 202011, First-Printing Instrument Cluster Display

2.
Shift into neutral and use the brakes to
bring your vehicle to a safe stop.
3. Shift into park (P).
4. Apply the parking brake.
AUTOMATIC ENGINE STOP
What Is Automatic Engine Stop
Automatic engine stop is a feature that
switches the engine off if it has been idling
for an extended period to help you save
fuel.
How Does Automatic Engine Stop
Work
Automatic engine stop turns the engine
off. The ignition also turns off in order to
save battery power. Before the engine
shuts down, a message appears in the
information display showing a timer
counting down. If you do not intervene
within 30 seconds, the engine shuts down.
Another message appears in the
information display to inform you that the
engine has shut down in order to save fuel.
Start your vehicle as you normally do.
Switching Automatic Engine Stop
On and Off
4.2 Inch Instrument Cluster
Display Screen/Push Button Start
1. Using the information display controls on the steering wheel, select Settings.
2. Select Vehicle Settings.
3. Switch
30min Max Idle on or off. 12.3 Inch Instrument Cluster
Display Screen/Push Button Start
1.
Press the menu button on the steering
wheel to enter the information display
main menu.
2. Select
Settings.
3. Switch
Auto Engine Off on or off.
Overriding Automatic Engine Stop
Note: You cannot permanently switch off
the automatic engine shutdown feature.
When you switch it off temporarily, it turns
on at the next ignition cycle.
You can stop the engine shutdown, or reset
the timer, at any point before the
30-second countdown has expired by
doing any of the following:
• Pressing the brake pedal or accelerator
pedal.
• Pressing the
OK or RESET button
during the countdown.
STARTING AND STOPPING
THE ENGINE –
TROUBLESHOOTING
Starting and Stopping the Engine
– Warning Lamps
Malfunction Indicator Lamp If it illuminates when the engine
is running, the on-board
diagnostics system is detecting
a malfunction of the vehicle emission
control system.
177
Escape (CTC) Canada/United States of America, Vehicles Built From: 02-11-2020, enUSA, Edition date: 202011, First-Printing Starting and Stopping the Engine

WHAT IS AUTO-START-STOP
The system helps reduce fuel consumption
by stopping and restarting the engine when
your vehicle has stopped. The engine
restarts when you release the brake pedal.
In some situations, your vehicle could
restart before you release the brake pedal,
for example:
•
To maintain interior comfort.
• To recharge the battery.
AUTO-START-STOP
PRECAUTIONS WARNING: Apply the parking
brake, shift into park (P), switch the
ignition off and remove the key before
you leave your vehicle. Failure to follow
this instruction could result in personal
injury or death. WARNING:
Apply the parking
brake, shift into park (P), switch the
ignition off and remove the key before
you open the hood or have any service
or repair work completed. If you do not
switch the ignition off, the engine could
restart at any time. Failure to follow this
instruction could result in personal injury
or death.
SWITCHING AUTO-START-
STOP ON AND OFF
The system turns on when you switch the
ignition on. Press the button to switch the
system off.
Note: OFF
illuminates in the switch. Note:
Deactivating the system using the
button lasts only one key cycle.
Press the button again to switch the
system back on.
Note: The system turns off if it detects a
malfunction. If the system malfunctions,
have your vehicle checked as soon as
possible.
STOPPING THE ENGINE
Stop your vehicle, keep your foot on the
brake pedal and the transmission in drive
(D).
Note: Power assist steering turns off when
the engine stops.
RESTARTING THE ENGINE
Release the brake pedal or press the
accelerator pedal.
A message appears in the information
display if the system requires you to take
action.
AUTO-START-STOP
INDICATORS WARNING:
The system may
require the engine to automatically
restart when the auto-start-stop
indicator illuminates green or flashes
amber. Failure to follow this instruction
could result in personal injury. The Auto-Start-Stop indicator
illuminates green when the
engine stops. It flashes amber
and a message appears when you need to
take action.
185
Escape (CTC) Canada/United States of America, Vehicles Built From: 02-11-2020, enUSA, Edition date: 202011, First-Printing Auto-Start-Stop

2. Locate the manual park release cable
access cover on the lower instrument
panel dash to the bottom left hand
side of the steering column.
3. Using a tool, carefully open the access
cover.
Note: Do not pull the tether until you are in
the driver seat.
4. Switch the ignition on, but do not start
your vehicle.
5. Once in the driver seat, fully press the brake pedal and hold. Do not release.
Pull the orange tether towards the
driver seat until the tether gets locked
in the override position. Then leave the
tether.
6. If done correctly a message should display on the instrument cluster
screen.
Note: Your vehicle is now out of the park
(P) position and is free to roll.
7. With your foot still fully applied on the
brake pedal, disengage the parking
brake. See What Is the Electric
Parking Brake (page 224).
8. Your vehicle remains in neutral (N) for emergency towing purposes.
9. Switch off the ignition.
10. Once safe to do so, and there is no risk that your vehicle will roll,
disconnect the negative (black)
battery cable from the battery.
Note: If the vehicle detects wheel
movement before the battery is
disconnected, the electric parking brake
could apply. Returning Your Vehicle to Normal
Mode
1. Once it is safe to do so, reconnect the
negative (black) battery cable to the
battery.
2. Apply the parking brake. See What Is
the Electric Parking Brake (page 224).
Note: If the vehicle battery is dead, for
example, no electrical power is available,
you could use an external power source to
apply the parking brake.
3. Fully apply the brake pedal and hold. Do not release. Pull the orange tether
outward towards the driver seat to
release it from the override position.
4. The cable will release and retract back
to its original rest position.
5. Stow the manual park release cable tether back inside the instrument panel
dash hole, install the access cover by
pressing it back in position.
6. With your foot fully applied on the brake pedal, start your vehicle. Confirm
that your vehicle is in the park (P)
position and that the instrument
cluster indicates park (P).
7. If the instrument cluster is not displaying the park (P) position or a
message displays on the instrument
cluster screen, make sure you apply the
parking brake before exiting your
vehicle. Contact an authorized dealer
for service.
AUTOMATIC TRANSMISSION
AUDIBLE WARNINGS
Transmission Not In Park (P)
Audible Warning
Sounds if you open the driver door before
shifting into park (P).
214
Escape (CTC) Canada/United States of America, Vehicles Built From: 02-11-2020, enUSA, Edition date: 202011, First-Printing Automatic Transmission

HOW DOES ALL-WHEEL DRIVE
WORK
All-wheel drive uses all four wheels to
power the vehicle. This increases traction,
enabling you to drive over terrain and road
conditions that a conventional two-wheel
drive vehicle cannot. The AWD system
turns on when needed and does not require
input from you.
Note:
The AWD feature gives your vehicle
some limited off-road capabilities in which
driving surfaces are relatively level,
obstruction-free and otherwise similar to
normal on-road driving conditions.
Operating your vehicle in conditions other
than those, could subject the vehicle to
excess stress which might result in damage
which is not covered under your warranty.
ALL-WHEEL DRIVE
PRECAUTIONS WARNING: If you are driving in
slippery conditions that require tire
chains or cables, then it is critical that
you drive cautiously. Keep speeds down,
allow for longer stopping distances and
avoid aggressive steering to reduce the
chances of a loss of vehicle control
which can lead to serious injury or death.
If the rear end of your vehicle slides while
cornering, steer in the direction of the
slide until you regain control of your
vehicle. WARNING:
Do not become
overconfident in the ability of all-wheel
drive vehicles. Although an all-wheel
drive vehicle may accelerate better than
a two-wheel drive vehicle in low traction
situations, it won't stop any faster than
two-wheel drive vehicles. Always drive
at a safe speed. ALL-WHEEL DRIVE
LIMITATIONS
When using a mismatch spare tire on your
vehicle the all-wheel drive system can
become limited in function. To regain full
all-wheel drive capabilities have the
standard wheel replaced.
Different tire sizes between the front and
rear axles can cause system damage, or
disable the all-wheel drive system.
ALL-WHEEL DRIVE DRIVING
HINTS
Emergency Maneuvers
In an unavoidable emergency where a
sudden sharp turn will be made, remember
to avoid over-driving your vehicle, for
example, turn the steering wheel only as
rapidly and as far as required to avoid the
emergency. Apply smooth pressure to the
accelerator pedal or brake pedal as
needed. Avoid abrupt steering,
acceleration and braking changes. Abrupt
changes could increase the risk of vehicle
roll over, loss of vehicle control and
personal injury. Use all available road
surfaces to bring your vehicle under
control.
In the event of an emergency stop, avoid
skidding and do not attempt any sharp
steering wheel movements.
217
Escape (CTC) Canada/United States of America, Vehicles Built From: 02-11-2020, enUSA, Edition date: 202011, First-Printing All-Wheel Drive
(If Equipped)