
Locating the Fuel Filler Funnel
...............190
Running Out of Fuel ...................................
190
Refueling .........................................................
192
Fuel Tank Capacity .....................................
196
Fuel and Refueling – Troubleshooting ........................................................................\
.
197
Catalytic Converter
What Is the Catalytic Converter ............
199
Catalytic Converter Precautions ...........
199
Catalytic Converter – Troubleshooting ........................................................................\
199
High Voltage Battery
What Is the High Voltage Battery ........
200
High Voltage Battery Precautions .......
200
Charging Your Vehicle - Plug- In Hybrid Electric Vehicle
(PHEV)
What is AC Charging ..................................
201
Charging Your Vehicle Precautions .......
201
Charging Equipment ..................................
201
Locating the Charge Port ........................
204
Charge Port Indicators .............................
204
AC Charging ..................................................
205
Setting the Charging Schedule and Preferences ...............................................
207
Charging Your Vehicle – Troubleshooting .......................................................................
208
Automatic Transmission
Automatic Transmission Precautions ........................................................................\
.
210
Automatic Transmission Positions .......
210
Shifting Your Vehicle Into Gear ................
211
Automatic Transmission Position Indicators .....................................................
211
Temporary Neutral Mode ...........................
211
Automatic Return to Park (P) .................
212Grade Assist - Hybrid Electric Vehicle
(HEV) ...........................................................
212
Manual Park Release - Gasoline ............
213
Automatic Transmission Audible Warnings .....................................................
214
Automatic Transmission – Troubleshooting .......................................
215
All-Wheel Drive
How Does All-Wheel Drive Work ...........
217
All-Wheel Drive Precautions ....................
217
All-Wheel Drive Limitations .....................
217
All-Wheel Drive Driving Hints ..................
217
All-Wheel Drive – Troubleshooting ......
220
Brakes
Brake Precautions ........................................
221
Anti-Lock Braking System ........................
221
Brake Over Accelerator ..............................
221
Locating the Brake Fluid Reservoir .......
222
Checking the Brake Fluid ..........................
222
Brake Fluid Specification .........................
222
Brakes – Troubleshooting ........................
223
Electric Parking Brake
What Is the Electric Parking Brake .......
224
Applying the Electric Parking Brake ......
224
Applying the Electric Parking Brake in an Emergency ................................................
224
Manually Releasing the Electric Parking Brake ............................................................
224
Automatically Releasing the Electric Parking Brake ...........................................
225
Electric Parking Brake Audible Warning ........................................................................\
225
Releasing the Electric Parking Brake if the Vehicle Battery Has Run Out of
Charge .........................................................
225
Electric Parking Brake – Troubleshooting ........................................................................\
225
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Brake Fluid Specification
.........................407
Vehicle Identification
Vehicle Identification Number ..............
408
Connected Vehicle
Connected Vehicle Requirements .......
409
Connected Vehicle Limitations ............
409
Connecting the Vehicle to a Mobile Network .....................................................
409
Connecting the Vehicle to a Wi-Fi Network .....................................................
409
Connected Vehicle – Troubleshooting - Vehicles With: Modem ..........................
410
Connected Vehicle – Troubleshooting - Vehicles With: SYNC 3 ............................
411
Vehicle Wi-Fi Hotspot
Creating a Vehicle Wi-Fi Hotspot ..........
413
Changing the Vehicle Wi-Fi Hotspot Name or Password .................................
413
Audio System
Audio System Precautions ......................
414
Switching the Audio Unit On and Off ........................................................................\
.
414
Selecting the Audio Source .....................
414
Playing or Pausing the Audio Source ........................................................................\
.
414
Adjusting the Volume ................................
414
Switching Shuffle Mode On and Off ........................................................................\
.
414
Switching Repeat Mode On and Off ........................................................................\
.
414
Setting a Memory Preset ..........................
414
Muting the Audio .........................................
415
Adjusting the Sound Settings .................
415
Setting the Clock and Date ......................
415
AM/FM Radio ................................................
416
Digital Radio ..................................................
416
Satellite Radio ..............................................
418SYNC™
General Information
...................................
419
Using Voice Recognition ..........................
420
Using SYNC™ With Your Phone ...........
422
SYNC™ Applications and Services ......
423
Using SYNC™ With Your Media Player ........................................................................\
426
SYNC™ Troubleshooting .........................
427
SYNC™ 3
General Information ..................................
436
Using Voice Recognition ..........................
438
Entertainment .............................................
445
Phone ..............................................................
455
Navigation .....................................................
457
Electric Vehicle Information ...................
462
Apps .................................................................
467
Settings ..........................................................
469
SYNC™ 3 Troubleshooting ......................
471
Accessories
Accessories ..................................................
484
Ford Protect
What Is Ford Protect .................................
485
Scheduled Maintenance
General Maintenance Information .......
487
Normal Scheduled Maintenance .........
490
Special Operating Conditions Scheduled Maintenance ............................................
492
Customer Information
Rollover Warning ........................................
495
The Better Business Bureau Auto Line Program .....................................................
495
The Mediation and Arbitration Program .......................................................................
496
Ordering a Canadian French Owner's Manual .......................................................
496
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Escape (CTC) Canada/United States of America, Vehicles Built From: 02-11-2020, enUSA, Edition date: 202011, First-Printing Table of Contents

SYMBOLS USED ON YOUR
VEHICLE
These are some of the symbols you may
see on your vehicle.
Air conditioning system
Air conditioning system lubricant
type
Anti-lock braking system
Avoid smoking, flames or sparks
Battery
Battery acid
Brake fluid - non petroleum
based
Brake system
Brake system
Cabin air filter
Check fuel cap
Child safety door lock or unlock
Child seat lower anchor Child seat tether anchor
Cruise control
Do not open when hot
Electric Parking brake
Engine air filter
Engine coolant
Engine coolant temperature
Engine oil
Explosive gas
Fan warning
Fasten seatbelt
Flammable
Front airbag
Front fog lamps
Fuel pump reset
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INSTRUMENT CLUSTER
WARNING LAMPS
Anti-Lock Braking System
If it illuminates when you are
driving, this indicates your
vehicle requires service. Your
vehicle continues to have normal braking
without the anti-lock brake system
function. Have your vehicle checked as
soon as possible.
Battery It illuminates when you switch
the ignition on.
If it illuminates when the engine
is running, this indicates your vehicle
requires service. Have your vehicle
checked as soon as possible.
Brake System It illuminates when you apply the
parking brake and the ignition is
on. If it illuminates when your
vehicle is moving, make sure the
parking brake is released. If the
parking brake is released, this
indicates low brake fluid level or the brake
system requires service. Have your vehicle
checked as soon as possible.
Note: Indicators may vary depending on
region.
Door Ajar It illuminates when you switch
the ignition on and remains on if
any door is open. Electric Park Brake It illuminates or flashes when the
electric parking brake requires
service. Have your vehicle
checked as soon as possible.
Engine or Motor Coolant
Temperature If it illuminates, safely stop your
vehicle and switch your vehicle
off. Have your vehicle checked
as soon as possible.
Fasten Seatbelt It illuminates and a tone sounds
until you fasten the seatbelts.
Fasten Rear Seatbelt It illuminates and a tone sounds
until you fasten the rear
seatbelts.
High Voltage Electric System
Failure It illuminates if your vehicle has
an electrical component fault or
failure that causes your vehicle
to shutdown or enter a limited operating
mode. A message may appear in the
instrument cluster display.
Hood Ajar It illuminates when the ignition
is on and the hood is not
completely closed.
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BRAKE PRECAUTIONS
WARNING: Driving your vehicle
with the warning lamp on is dangerous.
A significant decrease in braking
performance may occur. It may take you
longer to stop your vehicle. Have your
vehicle checked as soon as possible.
Driving extended distances with the
parking brake engaged can cause brake
failure and the risk of personal injury.
Wet brakes result in reduced braking
efficiency. Gently press the brake pedal a
few times when driving from a car wash or
standing water to dry the brakes.
ANTI-LOCK BRAKING SYSTEM
Anti-Lock Braking System
Limitations
The anti-lock braking system does not
eliminate the risk of crash when:
• You drive too closely to the vehicle in
front of you.
• Your vehicle is hydroplaning.
• You take corners too fast.
• The road surface is poor.
Note: If the system activates, the brake
pedal could pulse and could travel further.
Maintain pressure on the brake pedal.
Anti-Lock Braking System
Indicators
This system helps you maintain steering
control during emergency stops by keeping
the brakes from locking. If it illuminates when you are
driving, this indicates a
malfunction. Your vehicle
continues to have normal braking without
the anti-lock brake system function. Have
your vehicle checked as soon as possible.
It also momentarily illuminates when you
switch the ignition on to confirm the lamp
is functional. If it does not illuminate when
you switch the ignition on, or begins to
flash at any time, have the system checked
by an authorized dealer. It illuminates when you engage
the parking brake and the
ignition is on.
If it illuminates when your vehicle
is moving, make sure the parking
brake is disengaged. If the
parking brake is disengaged, this indicates
low brake fluid level or a brake system
fault. Have your vehicle checked as soon
as possible.
It also momentarily illuminates when you
switch the ignition on to confirm the lamp
is functional. If it does not illuminate when
you switch the ignition on, or begins to
flash at any time, have the system checked
by an authorized dealer.
BRAKE OVER ACCELERATOR
In the event the accelerator pedal
becomes stuck or entrapped, apply steady
and firm pressure to the brake pedal to
slow the vehicle and reduce engine power.
If you experience this condition, apply the
brakes and bring your vehicle to a safe
stop. Move the transmission to park (P),
switch the engine off and apply the parking
brake. Inspect the accelerator pedal for
any interference. If none are found and the
condition persists, have your vehicle towed
to the nearest authorized dealer.
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Escape (CTC) Canada/United States of America, Vehicles Built From: 02-11-2020, enUSA, Edition date: 202011, First-Printing Brakes E270480

LOCATING THE BRAKE FLUID
RESERVOIR
See Under Hood Overview (page 335).
CHECKING THE BRAKE FLUID WARNING:
Do not use any fluid
other than the recommended brake fluid
as this will reduce brake efficiency. Use
of incorrect fluid could result in the loss
of vehicle control, serious personal injury
or death. WARNING:
Only use brake fluid
from a sealed container. Contamination
with dirt, water, petroleum products or
other materials may result in brake
system damage or failure. Failure to
adhere to this warning could result in the
loss of vehicle control, serious personal
injury or death. WARNING:
Do not allow the fluid
to touch your skin or eyes. If this
happens, rinse the affected areas
immediately with plenty of water and
contact your physician. WARNING:
The brake system
could be affected if the brake fluid level
is below the MIN mark or above the MAX
mark on the brake fluid reservoir. 1. Park your vehicle on a level surface.
2. Look at the brake fluid reservoir to see
where the brake fluid level is relative
to the MIN and the MAX marks on the
reservoir.
Note: To avoid fluid contamination, the
reservoir cap must remain in place and fully
tight, unless you are adding fluid.
Only use fluid that meets our
specifications.
See Capacities and
Specifications (page 407).
BRAKE FLUID SPECIFICATION
See Brake Fluid Specification (page 407).
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BRAKES –
TROUBLESHOOTING
Brakes – Warning Lamps
If the ABS indicator illuminates
when you are driving, this
indicates a malfunction. Your
vehicle continues to have normal braking
without the anti-lock braking system
function. See an authorized dealer.
It also momentarily illuminates when you
switch the ignition on to confirm the lamp
is functional. If it does not illuminate when
you switch the ignition on, or begins to
flash at any time, have the system checked
by an authorized dealer. The brake indicator momentarily
illuminates when you switch the
ignition on to confirm the lamp
is functional. It may also illuminate when
you apply the parking brake and the
ignition is on. If it illuminates when your
vehicle is moving, make sure the parking
brake is disengaged. If the parking brake
is disengaged, this indicates low brake fluid
level or a brake system fault. See an
authorized dealer.
Brakes – Frequently Asked
Questions
Is brake dust on the wheels normal?
Brake dust could accumulate on the
wheels, even under normal driving
conditions. Some dust is inevitable as
the brakes wear and does not
contribute to brake noise. See
Cleaning Wheels (page 353). Will wet driving conditions effect my
braking abilities?
Wet brakes result in reduced braking
efficiency. Gently press the brake
pedal a few times when driving from
a car wash or standing water to dry the
brakes.
Is brake noise considered normal? Occasional brake noise is normal. If a
metal-to-metal, continuous grinding
or continuous squeal sound is present,
the brake linings may be worn-out and
an authorized dealer should check
them. If the vehicle has continuous
vibration or shudder in the steering
wheel while braking, an authorized
dealer should check your vehicle.
When should you replace the brake
fluid? Brake fluid absorbs water over time
which degrades the effectiveness of
the brake fluid. Change the brake fluid
at the specified intervals to prevent
degraded braking performance.
See
Normal Scheduled Maintenance
(page
490).
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Escape (CTC) Canada/United States of America, Vehicles Built From: 02-11-2020, enUSA, Edition date: 202011, First-Printing Brakes E270480

ELECTRIC POWER STEERING
Electric Power Steering
Precautions
WARNING: The electric power
steering system has diagnostic checks
that continuously monitor the system. If
a fault is detected, a message displays
in the information display. Stop your
vehicle as soon as it is safe to do so.
Switch the vehicle off. After at least 10
seconds, switch the vehicle on and
watch the information display for a
steering system warning message. If a
steering system warning message
returns, have the system checked as
soon as possible. WARNING:
If the system detects
an error, you may not feel a difference in
the steering, however a serious condition
may exist. Have your vehicle checked as
soon as possible. Failure to do so may
result in loss of steering control.
Adapt your speed and driving behavior
according to reduced steering assist.
Extreme continuous steering may increase
the effort to steer. This occurs to prevent
internal overheating and damage to the
steering system. If this occurs, you will not
lose the ability to steer your vehicle
manually nor will it cause damage to the
system. Normal steering and driving allows
the system to cool down and steering
assist returns to normal. Note:
There is no fluid reservoir to check or
fill.
Electric Power Steering Adaptive
Steering
Adaptive Learning
(If Equipped)
Adaptive learning helps correct road
irregularities and improves overall handling
and steering. It communicates with the
brake system to help operate advanced
stability control and crash avoidance
systems.
Note: When the battery is disconnected or
a new battery is installed, you must drive
your vehicle a short distance before the
system relearns the strategy and reactivates
all systems.
Steering Tips
If the steering wanders or pulls, check for:
• An improperly inflated tire.
• Uneven tire wear.
• Loose or worn suspension
components.
• Improper vehicle alignment.
Note: A high crown in the road or high
crosswinds could also make the steering
wander or pull.
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Escape (CTC) Canada/United States of America, Vehicles Built From: 02-11-2020, enUSA, Edition date: 202011, First-Printing Steering