2021 FORD ESCAPE reset

Note:
The engine management system has
a power hold function and remains powered
for a period of time after you switch the
ignition off. This is to allow diagnostic and
adaptive tables to be stored. Disconnecting
the battery without waiting can cause
damage not covered by the vehicle
Warranty.
4. Disconnect the negative battery cable terminal.
5. Disconnect the positive battery cable terminal.
6. Remove the battery securing clamp.
7. Remove the battery.
8. To install, reverse the removal procedure.
Note: Before reconnecting the battery,
make sure the ignition remains switched off.
Note: Make sure the battery cable terminals
are fully tightened.
Note: After cleaning or replacing the
battery, make sure you reinstall the battery
cover or shield.
If you disconnect or replace the vehicle
battery, you must reset the following
features:
• Window bounce-back. See Windows
(page 105).
• Clock Settings.
• Pre-set radio stations.
• Steering Angle Sensor.
Note: To calibrate the steering angle
sensor, drive the vehicle above
30 mph
(50 km/h) for a minimum of 1.2 mi (2 km).
Make sure to drive straight ahead for a
minimum of 30 seconds. Several vehicle
functions are disabled and a warning light
could appear until the sensor is calibrated. Battery Management System
The battery management system monitors
battery conditions and takes actions to
extend battery life. If excessive battery
drain is detected, the system temporarily
disables some of the following features:
•
Heated rear window.
• Heated seats.
• Climate control.
• Heated steering wheel.
• Audio unit.
• Navigation system.
A message may appear in the information
display to alert you that battery protection
actions are active.
After battery replacement, or in some
cases after charging the battery with an
external charger, the battery management
system requires eight hours of vehicle sleep
time to relearn the battery state of charge.
During this time your vehicle must remain
fully locked with the ignition off.
Note: If you add electrical accessories or
components to the vehicle, it may adversely
affect battery performance and durability.
This may also affect the performance of
other electrical systems in the vehicle.
Battery Disposal Make sure that you dispose of
old batteries in an
environmentally friendly way.
Seek advice from your local authority
about recycling old batteries.
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Escape (CTC) Canada/United States of America, Vehicles Built From: 02-11-2020, enUSA, Edition date: 202011, First-Printing MaintenanceE107998

PREPARING YOUR VEHICLE
FOR STORAGE
If you plan on storing your vehicle for 30
days or more, the following maintenance
recommendations ensures your vehicle
stays in good operating condition.
Under various conditions, long-term
storage may lead to degraded engine
performance or failure unless you use
specific precautions to preserve your
vehicle.
General
•
Store all vehicles in a dry, ventilated
place.
• If vehicles are stored outside, they
require regular maintenance to protect
against rust and weather damage.
• Make sure all linkages, cables, levers
and pins under your vehicle are covered
with grease to prevent rust.
• Move vehicles at least 25 ft (7.5 m)
every 15 days to lubricate working parts
and prevent corrosion.
• Fill the fuel tank with high-quality fuel
until the first automatic shutoff of the
fuel pump nozzle.
Engine
• Change the engine oil and filter prior to
storage because used engine oil
contains contaminants which may
cause engine damage.
• Start the engine every 15 days for a
minimum of 15 minutes. Run at fast
idle with the climate controls set to
defrost until the engine reaches normal
operating temperature.
• With your foot on the brake, shift
through all the gears while the engine
is running. Body
•
Wash your vehicle thoroughly to
remove dirt, grease, oil, tar or mud from
exterior surfaces, rear-wheel housings
and the underside of front fenders.
• Periodically wash your vehicle if it is
stored in exposed locations.
• Touch-up exposed or primed metal to
prevent rust.
• Cover chrome and stainless steel parts
with a thick coat of auto wax to prevent
discoloration. Re-wax as necessary
when you wash your vehicle.
• Lubricate all hood, door and luggage
compartment hinges and latches with
a light grade oil.
• Cover interior trim to prevent fading.
• Keep all rubber parts free from oil and
solvents.
Hybrid Battery Systems
We recommend the following actions for
your vehicle:
• When storing your vehicle for greater
than 30 days the state of charge
should be approximately 50%.
Additionally we recommend
disconnecting the 12V battery which
will reduce system loads on the HV
battery.
12 Volt Battery
• Check and recharge as necessary. Keep
connections clean.
Note: It is necessary to reset memory
features if you disconnect the battery
cables.
Brakes
Make sure the brakes and parking brake
release fully.
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Escape (CTC) Canada/United States of America, Vehicles Built From: 02-11-2020, enUSA, Edition date: 202011, First-Printing Storing Your Vehicle

Highway Hazards
No matter how carefully you drive,
there is always the possibility that
you could eventually have a flat
tire on the highway. Drive slowly
to the closest safe area out of
traffic. This could further damage
the flat tire, but your safety is
more important.
If you feel a sudden vibration or
ride disturbance while driving, or
you suspect your tire or vehicle
has been damaged, immediately
reduce your speed. Drive with
caution until you can safely pull
off the road. Stop and inspect the
tires for damage. If a tire is
under-inflated or damaged,
deflate it, remove the wheel and
replace it with your spare tire and
wheel. If you cannot detect a
cause, have the vehicle towed to
the nearest repair facility or tire
dealer to have the vehicle
inspected.
Tire and Wheel Alignment
A bad jolt from hitting a curb or
pothole can cause the front end
of your vehicle to become
misaligned or cause damage to
your tires. If your vehicle seems to
pull to one side when you are
driving, the wheels could be out of
alignment. Have an authorized
dealer check the wheel alignment
periodically.
Wheel misalignment in the front
or the rear can cause uneven and
rapid treadwear of your tires and
should be corrected by an
authorized dealer.
INSPECTING THE WHEEL
VALVE STEMS
Check the valve stems for holes,
cracks, or cuts that could permit
air leakage.
TIRE ROTATION
WARNING: If the tire label
shows different tire pressures for
the front and rear tires and the
vehicle has a tire pressure
monitoring system, then you
need to update the settings for
the system sensors. Always
perform the system reset
procedure after tire rotation. If
you do not reset the system, it
may not provide a low tire
pressure warning when
necessary.
Rotating your tires at the
recommended interval will help
your tires wear more evenly,
providing better tire performance
and longer tire life.
Note: If your tires show any uneven
wear have the alignment checked
by an authorized dealer before
rotating tires.
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Escape (CTC) Canada/United States of America, Vehicles Built From: 02-11-2020, enUSA, Edition date: 202011, First-Printing Tire Care

CREATING A VEHICLE WI-FI
HOTSPOT
You can create a Wi-Fi hotspot in your
vehicle and allow devices to connect to it
for access to the Internet.
Press the button to enter the
settings menu.
1. Select Connectivity Features.
2. Select
Vehicle Hotspot.
Note: The vehicle hotspot default setting
is on.
3. Select
Settings.
4. Make sure that you have Wi-Fi visibility
switched on.
Note: The Wi-Fi Visibility default setting is
on.
Finding the Wi-Fi Hotspot Name
and Password Press the button to enter the
settings menu.
1. Select
Connectivity Features.
2. Select
Vehicle Hotspot.
3. Select
Settings.
Note: The SSID is the hotspot name.
4. Scroll to
Hide password.
5. Uncheck the box.
Connecting a Device to the Wi-Fi
Hotspot
1. On your device, switch on Wi-Fi and select the hotspot from the list of
available Wi-Fi networks.
2. When prompted, enter the password.
Purchasing a Data Plan
1. Connect a device to the hotspot. Note:
The vehicle network carrier ’s portal
opens on your device.
2. If the portal does not open on your device, open a website and it redirects
to the vehicle network carrier ’s portal.
Note: Secure websites do not redirect.
Note: If you have an active plan, the system
does not redirect to the vehicle network
carrier ’s portal when you connect a device.
Visit the vehicle network carrier ’s website
to purchase more data.
Note: If data usage information is available
in the vehicle hotspot menu, it is
approximate.
Note: If you carry out a master reset, the
system does not remove your vehicle from
your vehicle network carrier ’s account. To
remove your vehicle from the account,
contact your vehicle network carrier.
Note: The vehicle network carrier provides
Vehicle Hotspot services, subject to your
vehicle network carrier agreement, coverage
and availability.
CHANGING THE VEHICLE WI-
FI HOTSPOT NAME OR
PASSWORD Press the button to enter the
settings menu.
1. Select
Connectivity Features.
2. Select
Vehicle Hotspot.
3. Select
Settings.
4. Select
SSID: ___.
5. Enter your required SSID.
6. Select
Done.
7. Select
Password: ___.
8. Enter your required password.
9. Select
Done.
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Escape (CTC) Canada/United States of America, Vehicles Built From: 02-11-2020, enUSA, Edition date: 202011, First-Printing Vehicle Wi-Fi Hotspot

AUDIO SYSTEM
PRECAUTIONS
WARNING: Driving while distracted
can result in loss of vehicle control, crash
and injury. We strongly recommend that
you use extreme caution when using any
device that may take your focus off the
road. Your primary responsibility is the
safe operation of your vehicle. We
recommend against the use of any
hand-held device while driving and
encourage the use of voice-operated
systems when possible. Make sure you
are aware of all applicable local laws
that may affect the use of electronic
devices while driving.
Listening to loud audio for long periods of
time could damage your hearing.
SWITCHING THE AUDIO UNIT
ON AND OFF Press the button on the volume
control.
SELECTING THE AUDIO
SOURCE
1. Press your preferred audio source.
Note: Available audio sources are listed
along the top of the radio screen.
PLAYING OR PAUSING THE
AUDIO SOURCE Press to pause playback. Press
again to resume playback.
Note: Not all sources can be paused. ADJUSTING THE VOLUME
Turn to adjust the volume.
SWITCHING SHUFFLE MODE
ON AND OFF
Press the button on the
touchscreen to switch shuffle
mode on or off.
Note: Not all sources have shuffle mode.
SWITCHING REPEAT MODE ON
AND OFF Press the button on the
touchscreen to switch repeat
mode on or off.
Note: Not all sources have repeat mode.
SETTING A MEMORY PRESET
1. Select a station or channel.
2. Press and hold a memory preset button
on the touchscreen.
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Escape (CTC) Canada/United States of America, Vehicles Built From: 02-11-2020, enUSA, Edition date: 202011, First-Printing Audio System E265373

Note:
The audio mutes briefly while the
system saves the preset and returns once it
is stored.
Note: You can save presets from multiple
sources to the memory preset bar.
MUTING THE AUDIO Press the button on the steering
wheel to mute the audio.
Press to mute the signal. Press
again to restore the signal.
ADJUSTING THE SOUND
SETTINGS
Balance and Fade (If Equipped)
1. Access the vehicle drawer on the touchscreen.
2. Press
SETTINGS.
3. Press
Sound.
4. Press
Balance / Fade.
5. Press the arrows to adjust the settings.
Tone Settings
1. Access the vehicle drawer on the touchscreen.
2. Press
SETTINGS.
3. Press
Sound.
4. Press
Tone Settings.
5. Use the slider bar to adjust the settings.
Speed Compensated Volume
1. Access the vehicle drawer on the touchscreen.
2. Press
SETTINGS.
3. Press
Sound.
4. Press
Speed Compensated Volume. 5. Press a setting.
Occupancy Mode
(If Equipped)
1. Access the vehicle drawer on the touchscreen.
2. Press
SETTINGS.
3. Press
Sound.
4. Press
Occupancy Mode.
5. Press a setting.
Sound Mode
(If Equipped)
1. Access the vehicle drawer on the touchscreen.
2. Press
SETTINGS.
3. Press
Sound.
4. Press
Sound Mode.
5. Press a setting.
SETTING THE CLOCK AND
DATE
1. Access the vehicle drawer on the touchscreen.
2. Press
SETTINGS.
3. Press
Clock.
4. Set the time.
Note: The
AM and PM options are not
available if 24-hour mode is on.
5. Press the arrows to adjust the settings.
Switching Automatic Time
Updates On and Off
1. Access the vehicle drawer on the touchscreen.
2. Press
SETTINGS.
3. Press
Clock.
4. Switch
Automatic time zone update
on or off.
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Escape (CTC) Canada/United States of America, Vehicles Built From: 02-11-2020, enUSA, Edition date: 202011, First-Printing Audio System

(read and unread), and call history,
including history of calls when your cellular
phone was not connected to the system.
In addition, if you connect a media device,
the system creates and retains an index of
supported media content. The system also
records a short development log of
approximately 10 minutes of all recent
system activity. The log profile and other
system data may be used to improve the
system and help diagnose any problems
that may occur.
The cellular profile, media device index,
and development log will remain in the
vehicle unless you delete them and are
generally accessible only in the vehicle
when you connect the cellular phone or
media player. If you no longer plan to use
the system or the vehicle, we recommend
you perform a Master Reset to erase all
stored information.
No one can access system data without
special equipment and access to the
vehicle's SYNC module. Ford Motor
Company and Ford of Canada will not
access the system data for any purpose
other than as described absent consent, a
court order, or where required by law
enforcement, other government
authorities, or other third parties acting
with lawful authority. Other parties may
seek to access the information
independently of Ford Motor Company and
Ford of Canada. For further privacy
information, see the section on 911 Assist.
See SYNC™ Applications and Services
(page 423).
USING VOICE RECOGNITION
This system helps you control many
features using voice commands. This
allows you to keep your hands on the
wheel and focus on what is around you.
Initiating a Voice Session Press the voice button. A list of
available voice commands
appears in the display.
Global Voice Commands
These voice commands are always
available. You can say them at any time. Global voice commands
Gives you available commands you can use
on the current screen.
Help
Gives you a list of possible voice
commands.
List of Commands
This command ends the voice session. You
can also cancel a session by pressing seek
up, seek down, or holding the voice button
for two or more seconds.
Cancel
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Escape (CTC) Canada/United States of America, Vehicles Built From: 02-11-2020, enUSA, Edition date: 202011, First-Printing SYNC™
(If Equipped)E142599

Audio Voice Commands
Press the voice button. You can
do things like play a specific song
or album, or tune to a radio
station. When prompted, say a command.
See the following table for example
commands. Not all commands may be
available on your vehicle. Command
___ List of Commands Help
Pause Play
AM ___ FM ___
CD Player
Sirius Channel ___ USB
Bluetooth Audio __ is a dynamic listing, meaning that it
could be the name of anything, such as an
artist, station, or media source.
SYNC™ TROUBLESHOOTING
Your SYNC system is easy to use. However,
should questions arise, see the tables
below.
Use your regional Ford website at any time
to check your phone's compatibility,
register your account and set preferences
as well as access a customer
representative via an online chat (during
certain hours). Website(s)
Market
www.SYNCMyRide.com
North America
www.SYNCMyRide.cawww.sync-
maroute.ca Phone issues
Possible solution(s)
Possible cause(s)
Issue
Review your phone's manualabout audio adjustments.
The audio control settings
on your phone may be
affecting SYNC perform- ance.
There is excessive back-
ground noise during a phone call.
Try turning off the device,resetting the device,
removing the device's
battery, then trying again.
This may be a possible
phone malfunction.
During a call, I can hear the
other person but theycannot hear me.
Go to the website to reviewyour phone's compatibility.
This is a phone-dependent
feature.
SYNC is not able to down-
load my phonebook.
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Escape (CTC) Canada/United States of America, Vehicles Built From: 02-11-2020, enUSA, Edition date: 202011, First-Printing SYNC™ (If Equipped)E142599