
HYBRID ELECTRIC VEHICLE
INFORMATION –
TROUBLESHOOTING
Hybrid Electric Vehicle
Information – Warning Lamps
It illuminates if your vehicle has
an electrical component fault or
failure that causes your vehicle
to shutdown or enter a limited operating
mode. A message may appear in the
instrument cluster display.
Hybrid Electric Vehicle
Information – Information
Messages Action
Message
Displays when a
malfunction occurs in the high voltage electric system.
Stop your vehicle as soon as it is safe to do so. Have your
vehicle checked as soon as possible.
Stop Safely Now
Hybrid Electric Vehicle
Information – Frequently Asked
Questions
How long is the high voltage battery
system designed to last? The high voltage battery system is
designed to last the life of your vehicle.
Does the high voltage battery require
maintenance? The high voltage battery does not
require maintenance. What should I do if the vehicle runs out
of fuel and the high voltage battery is
out of charge?
Refuel and start your vehicle normally.
The engine will recharge the high
voltage battery.
Why does the engine sometimes start
at key-on? The vehicle's computer will determine
if an engine start is required at key-on.
It starts the engine when necessary for
cabin heating, windshield defrost, or if
the outside temperature is low.
Can I put E15 or E85 in my vehicle, and
how will it affect my fuel economy? Your hybrid vehicle can use E15 (15%
ethanol, 85% gasoline) fuel, but you
may notice slightly reduced fuel
economy because ethanol contains
less energy per gallon than gasoline.
Your hybrid vehicle is not designed to
use E85 (85% ethanol).
Why does it take a long time before the
engine shuts down? There are several reasons the engine
stays on for an extended amount of
time when you first start it. One
common reason is to make sure that
the emissions components are warm
enough to minimize tailpipe emission.
As the climate gets cooler, the
engine-on time is extended.
Why does my engine stay on when it is
extremely cold outside? In order to make sure that the climate
control system can begin heating the
cabin or defrosting the windshield as
soon as a driver requests it, the engine
coolant temperature has to be kept
sufficiently hot. Keeping the engine on
is required to maintain the correct
coolant temperature.
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Escape (CTC) Canada/United States of America, Vehicles Built From: 02-11-2020, enUSA, Edition date: 202011, First-Printing Hybrid Electric Vehicle Information (If Equipped)E144693

PLUG-IN HYBRID ELECTRIC
VEHICLE INFORMATION
What Is a Plug-In Hybrid Electric
Vehicle
A plug-in hybrid electric vehicle combines
a gasoline engine with an electric motor
and rechargeable high voltage battery
allowing you to use only electricity to
power your vehicle.
How Does a Plug-In Hybrid Electric
Vehicle Work
Charging your vehicle adds electrical
energy that propels the vehicle. Regularly
plug in your vehicle to get optimal
electric-only range capability from the high
voltage battery. The system maximizes the
use of electric-only operation in normal
drive mode whenever possible. System
conditions could require the engine to
operate when necessary.
When the electric-only range reaches zero,
the powertrain system switches to hybrid
operation. This means that you have
depleted the energy you gained from
plugging in and charging your vehicle. Both
the gasoline engine and electric motor
power your vehicle and maximize fuel
economy during hybrid operation. You
receive some electric-only driving with
hybrid operation as the powertrain system
maintains the high voltage battery charge
within functional limits.
Plug-In Hybrid Electric Vehicle
Driving Characteristics
The gasoline engine starts and stops to
provide power when required and to save
fuel when not needed. Restarting your
vehicle is not required. Simply step on the
accelerator when you are ready to drive.
When coasting at low speeds, coming to
a stop or standing, the gas engine normally
shuts down and your vehicle operates in
electric-only mode.
Conditions that may cause the gasoline
engine to start or remain running include:
•
Considerable vehicle acceleration.
• Driving uphill.
• The high voltage battery charge level
is low.
• Heating or cooling the vehicle interior
in high or low outside temperatures.
• The gasoline engine is below normal
operating temperature.
• Towing a trailer.
• Certain drive modes could cause the
engine to run. See Drive Mode
Control (page 262).
Note: Having your engine running is not
always an indication of inefficiency. In some
cases, it is actually more efficient than
driving in electric mode.
Your plug-in hybrid electric vehicle has
several EV drive modes to enhance your
driving experience. See
Selecting a
Plug-In Hybrid Electric Vehicle Drive
Mode
(page 264).
Your hybrid vehicle also comes with
standard hydraulic braking and
regenerative braking. Regenerative braking
is performed by your transmission and
captures brake energy and stores it in the
high voltage battery.
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Escape (CTC) Canada/United States of America, Vehicles Built From: 02-11-2020, enUSA, Edition date: 202011, First-Printing Hybrid Electric Vehicle Information
(If Equipped)

AUTOMATIC TRANSMISSION
PRECAUTIONS
WARNING: When your vehicle is
stationary, keep the brake pedal fully
pressed when shifting gears. Failure to
follow this instruction could result in
personal injury, death or property
damage. WARNING:
Do not apply the brake
pedal and accelerator pedal
simultaneously. Applying both pedals
simultaneously for more than a few
seconds will limit power, which may
result in difficulty maintaining speed in
traffic and could lead to serious injury.
Note: You may not be able to shift out of
park (P) unless the intelligent access key is
inside your vehicle.
AUTOMATIC TRANSMISSION
POSITIONS
Park (P)
This position locks the driveline and
prevents the wheels from turning.
The engine can start with the shifter in this
position.
The electric parking brake could apply if:
• You shift to park (P) on a slope.
• You shift to park (P) without the brake
pedal fully pressed.
Note: A warning tone sounds if you open
the driver door and you have not shifted the
transmission selector to park (P). Reverse (R)
This position allows your vehicle to move
backward. Come to a complete stop
before shifting into and out of reverse (R).
Neutral (N) WARNING:
In neutral (N) your
vehicle has the ability to roll freely. If you
intend to leave your vehicle, make sure
you apply the parking brake.
This position allows your vehicle to roll
freely. Hold the brake pedal down when in
this position.
The engine can start with the shifter in this
position.
Drive (D)
This position, drive (D), is the normal
driving position, and allows your vehicle to
move forward.
Low (L)
This mode is for driving on steep slopes.
The transmission will hold low gear for
maximum torque driving uphill and
maximum engine braking driving downhill.
You can enter this mode at any vehicle
speed.
Note: Prolonged use of this mode could
lower fuel economy. With your vehicle in
drive (D), press the L button to enter this
mode.
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Escape (CTC) Canada/United States of America, Vehicles Built From: 02-11-2020, enUSA, Edition date: 202011, First-Printing Automatic Transmission

2. Locate the manual park release cable
access cover on the lower instrument
panel dash to the bottom left hand
side of the steering column.
3. Using a tool, carefully open the access
cover.
Note: Do not pull the tether until you are in
the driver seat.
4. Switch the ignition on, but do not start
your vehicle.
5. Once in the driver seat, fully press the brake pedal and hold. Do not release.
Pull the orange tether towards the
driver seat until the tether gets locked
in the override position. Then leave the
tether.
6. If done correctly a message should display on the instrument cluster
screen.
Note: Your vehicle is now out of the park
(P) position and is free to roll.
7. With your foot still fully applied on the
brake pedal, disengage the parking
brake. See What Is the Electric
Parking Brake (page 224).
8. Your vehicle remains in neutral (N) for emergency towing purposes.
9. Switch off the ignition.
10. Once safe to do so, and there is no risk that your vehicle will roll,
disconnect the negative (black)
battery cable from the battery.
Note: If the vehicle detects wheel
movement before the battery is
disconnected, the electric parking brake
could apply. Returning Your Vehicle to Normal
Mode
1. Once it is safe to do so, reconnect the
negative (black) battery cable to the
battery.
2. Apply the parking brake. See What Is
the Electric Parking Brake (page 224).
Note: If the vehicle battery is dead, for
example, no electrical power is available,
you could use an external power source to
apply the parking brake.
3. Fully apply the brake pedal and hold. Do not release. Pull the orange tether
outward towards the driver seat to
release it from the override position.
4. The cable will release and retract back
to its original rest position.
5. Stow the manual park release cable tether back inside the instrument panel
dash hole, install the access cover by
pressing it back in position.
6. With your foot fully applied on the brake pedal, start your vehicle. Confirm
that your vehicle is in the park (P)
position and that the instrument
cluster indicates park (P).
7. If the instrument cluster is not displaying the park (P) position or a
message displays on the instrument
cluster screen, make sure you apply the
parking brake before exiting your
vehicle. Contact an authorized dealer
for service.
AUTOMATIC TRANSMISSION
AUDIBLE WARNINGS
Transmission Not In Park (P)
Audible Warning
Sounds if you open the driver door before
shifting into park (P).
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Escape (CTC) Canada/United States of America, Vehicles Built From: 02-11-2020, enUSA, Edition date: 202011, First-Printing Automatic Transmission

AUTOMATIC TRANSMISSION – TROUBLESHOOTING
Automatic Transmission – Information Messages - Hybrid Electric Vehicle
(HEV)/Plug-In Hybrid Electric Vehicle (PHEV)
Action
Description
The electric parking brake is not fullyapplied.
Park Brake Not Applied
A reminder to shift into park. In addition,
this message is typical after reconnecting
or recharging the battery until you cycle the ignition to the on mode.
Transmission Not in Park
Displays when there is a system fault andthe park brake needs to be depressed
before exiting the vehicle. See your author- ized dealer.
SHIFT SYS FAULT Apply Park Brake Before
Exiting the Vehicle
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Escape (CTC) Canada/United States of America, Vehicles Built From: 02-11-2020, enUSA, Edition date: 202011, First-Printing Automatic Transmission

Automatic Transmission –
Information Messages - Gasoline
Description
Message
The electric parkingbrake is not fully applied.
Park Brake Not
Applied
A reminder to shiftinto park. In addi-
tion, this message is typically afterreconnecting or recharging the
battery until you
cycle the ignition to the on mode.
Transmission Not in
Park
Displays when
there is a system
fault and the park
brake needs to be depressed before
exiting the vehicle.
See your authorized dealer.
SHIFT SYS FAULT
Apply Park Brake
Before Exiting the Vehicle
The system has
detected a fault that requires
service. Have your
vehicle checked as soon as possible.
Transmission
Malfunction Service Now
Displays when youshift into neutral (N).
Select L To Confirm
Stay In Neutral Mode
Displays to confirmthat your vehicle
has entered Stay in Neutral Mode.
Stay in Neutral
Mode Engaged
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Escape (CTC) Canada/United States of America, Vehicles Built From: 02-11-2020, enUSA, Edition date: 202011, First-Printing Automatic Transmission

Intelligent Adaptive Cruise Control
Limitations
The speed limit information provided by
the navigation map data could be
inaccurate or out of date.
The system may not detect and read
speed limit signs with conditional
information, for example, when a sign is
flashing, during specific time ranges, or
when children are present.
Note:
The system does not set the vehicle
speed to speed limits shown with a
supplementary traffic sign.
Under certain conditions, the system may
not adjust the vehicle speed until after your
vehicle passes the speed limit.
Switching Intelligent Mode On and
Off
1. Press Settings on the touchscreen.
2. Press
Driver Assistance.
3. Press
Cruise Control.
4. Press
Intelligent.
Adjusting the Set Speed Tolerance
You can set a permanent speed tolerance
that is above or below the detected speed
limit.
1. Press
Settings on the touchscreen.
2. Press
Driver Assistance.
3. Press
Cruise Control.
4. Press
Intelligent.
5. Press
Tolerance.
6. Use
+ and - to set the tolerance.
Note: You cannot set the tolerance more
than 19 mph (30 km/h) above or below the
recognized speed. Intelligent Adaptive Cruise Control
Alerts
If you increase the set speed beyond the
speed limit or speed limit plus a positive
tolerance value, the set speed indicator
flashes.
The warning does not occur if:
•
You override the set speed using the
accelerator pedal.
• The vehicle speed exceeds the set
speed due to being on a downhill slope.
Intelligent Adaptive Cruise Control
Indicators The set speed limit displays next to the
detected speed limit in the instrument
cluster.
ADAPTIVE CRUISE CONTROL
– TROUBLESHOOTING
Adaptive Cruise Control –
Information Messages - Vehicles
With: Lane Centering
Note:
Depending on your vehicle options
and instrument cluster type, not all
messages display or are available.
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Escape (CTC) Canada/United States of America, Vehicles Built From: 02-11-2020, enUSA, Edition date: 202011, First-Printing Adaptive Cruise Control
(If Equipped)E337564

WHAT IS DRIVE MODE
CONTROL
The system delivers a driving experience
through a suite of sophisticated electronic
vehicle systems. These systems optimize
steering, handling and powertrain
response. This provides a single location
to control multiple systems performance
settings.
Changing the drive mode changes the
functionality of the following systems:
•
Electric power-assisted steering
system adjusts steering effort and feel
based on the mode you select. See
Electric Power Steering
Precautions (page 233).
• Electronic stability control and traction
control maintain your vehicle control
in adverse conditions or high
performance driving. See
Stability
Control (page 231).
• Electronic throttle control enhances
the powertrain response to your driving
inputs.
• Transmission controls become
optimized with shift schedules tuned
to each mode.
• Four-wheel drive settings are optimized
and tuned to each mode.
• Electric vehicle mode selections may
be limited.
The system tailors your vehicle
configuration for each mode you select.
Note: Not all settings may be available.
Note: The system has diagnostic checks
that continuously monitor the system for
proper operation. If a mode is unavailable
due to a system fault or change in gear
shifter position, the mode defaults to
Normal. SELECTING A DRIVE MODE -
PLUG-IN HYBRID ELECTRIC
VEHICLE (PHEV)
To select drive modes, use the console
mounted control.
Note:
Drive mode changes may not be
available when the ignition is off.
Note: Button icon shown may vary from
your vehicle.
Note: Selected drive mode displays in the
information cluster display.
SELECTING A DRIVE MODE -
EXCLUDING: PLUG-IN HYBRID
ELECTRIC VEHICLE (PHEV)
Note: Drive mode changes may not be
available when the ignition is off.
Note: Button icon shown may vary from
your vehicle.
Note: Selected drive mode displays in the
information display.
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Escape (CTC) Canada/United States of America, Vehicles Built From: 02-11-2020, enUSA, Edition date: 202011, First-Printing Drive Mode ControlE327677