Less Cost to Properly Maintain Your
Vehicle
The Ford Protect extended service plan
also offers a Premium Maintenance Plan
that covers all scheduled maintenance,
and selected wear items. The coverage is
prepaid, so you never have to worry about
the cost of your vehicle
’s maintenance.
Covered maintenance includes:
• Windshield wiper blades.
• Spark plugs.
• The clutch disc (if equipped).
• Brake pads and linings.
• Shock absorbers.
• Struts.
• Engine belts.
• Engine coolant hoses, clamps and
o-rings.
• Diesel exhaust fluid replenishment (if
equipped).
• Cabin air filter replacement every
20,000 mi (32,000 km) for electric
vehicles only.
Interest Free Finance Options
Just a 5% down payment provides you
with an affordable, no interest, no fee
payment program allowing you all the
security and benefits Ford Protect
extended service plan has to offer while
paying over time. You are pre-approved
with no credit check or hassles. To learn
more, call our Ford Protect extended
service plan specialists at 800-367-3377.
Ford Protect Extended Service Plan
P.O. Box 321067
Detroit, MI 48232 Ford Protect Extended Service
Plan (Canada Only)
You can get more protection for your
vehicle by purchasing a Ford Protect
extended service plan. Ford Protect
extended service plan is the only service
contract backed by Ford Motor Company
of Canada, Limited. Depending on the plan
you purchase, Ford Protect extended
service plan provides benefits such as:
•
Rental reimbursement.
• Coverage for certain maintenance and
wear items.
• Protection against repair costs after
your New Vehicle Limited Warranty
Coverage expires.
• Roadside Assistance benefits.
There are several Ford Protect extended
service plans available in various time,
distance and deductible combinations.
Each plan is tailored to fit your own driving
needs, including reimbursement for towing
and rental. When you purchase Ford
Protect extended service plan, you receive
added peace-of-mind protection
throughout Canada, the United States and
Mexico, provided by a network of
participating authorized Ford Motor
Company dealers.
Note: Repairs performed outside of Canada
and the United States are not eligible for
Ford Protect extended service plan
coverage.
This information is subject to change. Visit
your local Ford of Canada dealer or
www.ford.ca to find the Ford Protect
extended service plan that is right for you.
486
Escape (CTC) Canada/United States of America, Vehicles Built From: 02-11-2020, enUSA, Edition date: 202011, First-Printing Ford Protect
Check Every Six Months
The door weatherstrips for wear. Lubricate if necessary.
The hinges, latches and outside locks for proper operation. Lubricate if necessary. The parking brake for proper operation.
The seatbelts and seat latches for wear and function.
Safety warning lamps, brake, ABS, airbag and seatbelt for operation.
The washer spray and wiper operation. Clean or replace blades as necessary.
Multi-Point Inspection
It is important to have the systems on your
vehicle regularly checked. This can help
identify potential issues and prevent major
problems. We recommend having the
following multi-point inspection performed
at every scheduled maintenance interval
to help make sure your vehicle keeps
running great. Multi-Point Inspection
Hazard warning system operation
Accessory drive belt or belts
Horn operation
Battery performance
Radiator, cooler, heater and air conditioninghoses
Engine air filter
Suspension components for leaks ordamage
Exhaust system
Steering and linkage
Exterior lamps operation
Tires including the spare for wear andproper pressure 2
Fluid levels 1
; fill if necessary
Windshield for cracks, chips or pits
For oil and fluid leaks
Washer spray and wiper operation
Half-shaft dust boots
1 Brake, coolant recovery reservoir, automatic transmission and window washer.
2 If your vehicle has a temporary mobility kit, check the tire sealant expiration Use By date
on the canister. Replace as needed.
489
Escape (CTC) Canada/United States of America, Vehicles Built From: 02-11-2020, enUSA, Edition date: 202011, First-Printing Scheduled Maintenance
Normal Maintenance Intervals
At Every Oil Change Interval as Indicated by the Information Display
1
Change the engine oil and filter.
Rotate the tires.
Perform a multi-point inspection, recommended.
Inspect the automatic transmission fluid level. Consult your dealer for requirements.
Inspect the brake pads, rotors, hoses and the parking brake.
Inspect the engine coolant level/strength and the hoses.
Inspect the exhaust system and heat shields.
Inspect the rear axle and U-joints - all-wheel drive.
Inspect the half-shaft boots.
Inspect the steering linkage, ball joints, suspension, tire-rod ends, driveshaft and the U-
joints.
Inspect the tires, tire wear and measure the tread depth.
Inspect the wheels and related components for abnormal noise, wear, looseness or
drag.
1 Do not exceed one year or 10,000 mi (16,000 km) between service intervals. Brake Fluid Maintenance
1
Change the brake fluid. 2
Every 3 Years
1 Perform this maintenance item every 3 years. Do not exceed the designated time for the
interval.
2 Brake fluid servicing requires special equipment available at your authorized dealer.
491
Escape (CTC) Canada/United States of America, Vehicles Built From: 02-11-2020, enUSA, Edition date: 202011, First-Printing Scheduled Maintenance
ELECTROMAGNETIC
COMPATIBILITY
WARNING: Do not place objects
or mount equipment on or near the
airbag cover, on the side of the front or
rear seatbacks, or in areas that may
come into contact with a deploying
airbag. Failure to follow these
instructions may increase the risk of
personal injury in the event of a crash. WARNING: Do not fasten antenna
cables to vehicle wiring, fuel pipes and
brake pipes. WARNING:
Keep antenna and
power cables at least 4 in (10 cm) from
any electronic modules and airbags. Note:
We test and certify your vehicle to
meet electromagnetic compatibility
legislation. It is your responsibility to make
sure that any equipment an authorized
dealer installs on your vehicle complies with
applicable local legislation and other
requirements. Installation of some
aftermarket electronic devices could
degrade the performance of vehicle
functions, which use radio frequency signals
such as broadcast radio receiver, tire
pressure monitoring system, push button
start, Bluetooth connectivity or satellite
navigation.
Note: Any radio frequency transmitter
equipment in your vehicle (such as cellular
telephones and amateur radio transmitters)
must keep to the parameters in the
following illustrations and table. We do not
provide any other special provisions or
conditions for installations or use.
Car 560
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9
911 Assist............................................................57
A
A/C See: Climate Control.......................................... 137
About This Publication..................................17 Features and Options.......................................... 17
Illustrations.............................................................. 17
Location of Components.................................... 17
ABS See: Brakes............................................................ 221
Accessing the Trip Computer - Vehicles With: 4.2 Inch Instrument Cluster
Display Screen
............................................129
Accessing the Trip Computer - Vehicles With: 6.5 Inch Instrument Cluster
Display Screen/12.3 Inch Instrument
Cluster Display Screen.............................129
Using Select Screens........................................ 129
Using the Home Screen................................... 129
Accessories...................................................484
AC Charging
...................................................205
Connecting the Charger.................................. 205
Stopping Charging............................................ 206
Active Park Assist........................................243 Active Park Assist –
Troubleshooting............................................ 245
Active Park Assist Precautions...............243
Active Park Assist – Troubleshooting........................................245
Active Park Assist – Frequently Asked Questions......................................................... 245
Active Park Assist – Information Messages......................................................... 245
Adaptive Cruise Control
............................249
Adaptive Cruise Control –
Troubleshooting............................................ 258
Intelligent Adaptive Cruise Control.............257
Lane Centering.................................................... 255
Adaptive Cruise Control Automatic Cancellation................................................252
Adaptive Cruise Control Indicators.......255
Adaptive Cruise Control Limitations
..................................................250
Sensor Limitations............................................ 250Adaptive Cruise Control
Precautions.................................................249
Hilly Condition Usage....................................... 249
When Following a Vehicle.............................. 249
Adaptive Cruise Control – Troubleshooting........................................
258
Adaptive Cruise Control – Information
Messages......................................................... 258
Adjusting the Exterior Mirrors..................108
Adjusting the Headlamps........................348 Horizontal Aim Adjustment........................... 348
Vertical Aim Adjustment................................ 348
Adjusting the Instrument Panel Lighting Brightness....................................................103
Adjusting the Seatbelt Height...................42
Adjusting the Seatbelts During Pregnancy......................................................42
Adjusting the Sound Settings..................415 Balance and Fade.............................................. 415
Occupancy Mode............................................... 415
Sound Mode......................................................... 415
Speed Compensated Volume....................... 415
Tone Settings....................................................... 415
Adjusting the Steering Wheel....................91
Adjusting the Volume.................................414
Aid Mode
........................................................268
How Does Aid Mode Work............................. 268
What Is Aid Mode.............................................. 268
Airbag Precautions
........................................49
Airbags................................................................47 Front Passenger Sensing System................... 51
Air Conditioning See: Climate Control.......................................... 137
Air Conditioning System Capacity and Specification - 1.5L EcoBoost™.........404
Air Conditioning System Capacity and Specification - 2.0L EcoBoost™........405
Air Conditioning System Capacity and Specification - 2.5L, Hybrid Electric
Vehicle (HEV)/Plug-In Hybrid Electric
Vehicle (PHEV).........................................406
Air Filter See: Changing the Engine Air Filter - 1.5L
EcoBoost™/2.0L EcoBoost™.................343
See: Changing the Engine Air Filter - 2.5L, Hybrid Electric Vehicle (HEV)/Plug-In
Hybrid Electric Vehicle (PHEV)...............344
563
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Alert and Aid Mode.....................................268
How Does Alert and Aid Mode Work.........269
What Is Alert and Aid Mode.......................... 268
Alert Mode......................................................267
Adjusting the Steering Wheel Vibration
Intensity........................................................... 268
How Does Alert Mode Work.......................... 268
What Is Alert Mode............................................ 267
All-Wheel Drive
..............................................217
All-Wheel Drive Driving Hints......................... 217
All-Wheel Drive – Troubleshooting............220
All-Wheel Drive Driving Hints...................217 Driving In Sand..................................................... 218
Driving on Hilly or Sloping Terrain.................218
Driving on Snow and Ice................................... 219
Driving Through Mud and Water................... 218
Emergency Maneuvers...................................... 217
All-Wheel Drive Limitations
......................217
All-Wheel Drive Precautions.....................217
All-Wheel Drive – Troubleshooting........................................220
All-Wheel Drive – Information Messages......................................................... 220
AM/FM Radio
.................................................416
AM/FM Radio Limitations............................... 416
Selecting a Radio Station................................ 416
Ambient Lighting
..........................................103
Adjusting Ambient Lighting............................ 103
Switching Ambient Lighting On and Off....................................................................... 103
Anti-Lock Braking System.........................221 Anti-Lock Braking System Indicators..........221
Anti-Lock Braking System
Limitations........................................................ 221
Anti-Theft Alarm System............................87 Arming the Anti-Theft Alarm System..........87
Disarming the Anti-Theft Alarm
System................................................................ 88
How Does the Anti-Theft Alarm System Work..................................................................... 87
What Are the Inclination Sensors.................. 87
What Are the Interior Sensors......................... 87
What Is the Anti-Theft Alarm System..........87
What Is the Battery Backup Alarm................87
What Is the Perimeter Alarm........................... 87
Anti-Theft Alarm System Settings.........88 Setting the Alarm Security Level................... 88
Switching Ask on Exit On and Off.................88 What are the Alarm Security Levels.............88
What Is Ask on Exit.............................................
88
Appendices...................................................560
Applying the Electric Parking Brake..............................................................224
Applying the Electric Parking Brake in an Emergency...................................................224
Apps..................................................................467 SiriusXM Traffic and Travel Link.................. 468
Using Apps on an Android Device...............467
Using Apps on an iOS Device........................ 467
Using Mobile Navigation on an Android Device............................................................... 468
At a Glance
.......................................................26
Audio System.................................................414
AM/FM Radio....................................................... 416
Digital Radio......................................................... 416
Satellite Radio..................................................... 418
Audio System Precautions
.......................414
Auto-Dimming Interior Mirror...................107 Auto-Dimming Interior Mirror
Limitations........................................................ 107
What Is the Auto-Dimming Interior Mirror................................................................... 107
Auto Hold........................................................228
Auto Hold Indicators
...................................228
Autolamps........................................................98
Autolamp Settings.............................................. 98
What Are Autolamps.......................................... 98
Autolock.............................................................70 Autolock Requirements..................................... 70
What Is Autolock.................................................. 70
Automatically Releasing the Electric Parking Brake
..............................................225
Automatic Climate Control - Vehicles With: Dual Automatic Temperature
Control (DATC)
...........................................138
Directing the Airflow.......................................... 139
Setting the Blower Motor Speed.................. 139
Setting the Temperature................................. 139
Switching Auto Mode On and Off................139
Switching Dual Zone Mode On and Off....................................................................... 140
Switching Maximum Air Conditioning On and Off.............................................................. 140
Switching Maximum Defrost On and Off........................................................................\
. 141
564
Escape (CTC) Canada/United States of America, Vehicles Built From: 02-11-2020, enUSA, Edition date: 202011, First-Printing Index
Automatic Transmission –
Troubleshooting.........................................215
Automatic Transmission – Information Messages.......................................................... 215
Auto-Start-Stop...........................................185 Auto-Start-Stop – Troubleshooting...........186
Auto-Start-Stop Indicators......................185
Auto-Start-Stop Precautions..................185
Auto-Start-Stop – Troubleshooting........................................186
Auto-Start-Stop – Frequently Asked Questions.......................................................... 187
Auto-Start-Stop – Information Messages.......................................................... 186
Autounlock.......................................................70 Autounlock Requirements................................ 70
Switching Autounlock On and Off.................70
What Is Autounlock............................................. 70
Autowipers
........................................................92
Adjusting the Sensitivity of the Rain
Sensor................................................................. 93
Autowipers Settings............................................ 92
What Are Autowipers......................................... 92
AWD See: All-Wheel Drive.......................................... 217
B
Battery See: Changing the 12V Battery..................... 345
Blind Spot Information System
..............273
Blind Spot Information System –
Troubleshooting............................................. 275
Blind Spot Information System Indicators......................................................274
Blind Spot Information System Limitations...................................................273
Blind Spot Information System Precautions.................................................273
Blind Spot Information System Requirements.............................................273
Blind Spot Information System – Troubleshooting........................................275
Blind Spot Information System – Information Messages................................. 275
Body Control Module Fuse Box.............330 Accessing the Body Control Module Fuse
Box..................................................................... 330Identifying the Fuses in the Body Control
Module Fuse Box.......................................... 330
Locating the Body Control Module Fuse Box..................................................................... 330
Body Styling Kit Precautions...................357
Body Styling Kits..........................................357
Bonnet Lock See: Opening and Closing the Hood..........333
Booster Seats
..................................................36
Types of Booster Seats...................................... 36
Brake Fluid Specification..........................222
Brake Over Accelerator...............................221
Brake Precautions.........................................221
Brakes................................................................221 Anti-Lock Braking System............................... 221
Brakes – Troubleshooting............................... 223
Brakes – Troubleshooting.........................223 Brakes – Frequently Asked
Questions......................................................... 223
Brakes – Warning Lamps................................ 223
Breaking-In.......................................................311
C
Calculating Payload....................................295
Calculating the Load Limit.......................295 Helpful examples for calculating the
available amount of cargo and luggage
load capacity.................................................. 296
California Proposition 65
...........................531
Canceling the Set Speed..........................248
Capacities and Specifications.................391
Catalytic Converter
......................................199
Catalytic Converter –
Troubleshooting ............................................. 199
Catalytic Converter Precautions............199
Catalytic Converter – Troubleshooting........................................199
Catalytic Converter – Warning Lamps................................................................ 199
Changing a Flat Tire...................................386 Stowing the flat tire.......................................... 388
Changing a Road Wheel
...........................386
Changing the 12V Battery.........................345
Remove and Reinstall the Battery..............346
Changing the Engine Air Filter - 1.5L EcoBoost™/2.0L EcoBoost™
.............343
566
Escape (CTC) Canada/United States of America, Vehicles Built From: 02-11-2020, enUSA, Edition date: 202011, First-Printing Index
Changing the Engine Air Filter - 2.5L,
Hybrid Electric Vehicle (HEV)/Plug-In
Hybrid Electric Vehicle (PHEV)...........344
Changing the Fuel Filter - Gasoline, Hybrid Electric Vehicle (HEV)..............344
Changing the Remote Control Battery - Vehicles With: Flip Key...............................61
Battery Replacement Procedure..................... 61
Changing the Remote Control Battery - Vehicles With: Push Button Start.........60
Changing the Vehicle Wi-Fi Hotspot Name or Password
....................................413
Charge Port Indicators..............................204
Charging a Device.........................................167
Charging a Wireless Device
......................169
Charging Equipment...................................201
........................................................................\
........... 201
MOVING AND STORAGE INSTRUCTIONS............................................ 204
Charging Your Vehicle.................................201 AC Charging......................................................... 205
Charging Your Vehicle – Troubleshooting........................................... 208
Charging Your Vehicle Precautions
........201
Charging Your Vehicle – Troubleshooting.......................................208
Charging Your Vehicle – Frequently Asked Questions........................................................ 209
Charging Your Vehicle – Information Messages......................................................... 208
Checking MyKey System Status..............66
Checking the Brake Fluid...........................222
Checking the Coolant................................339 Adding Coolant.................................................. 339
Coolant Change.................................................. 341
Engine Coolant Temperature Management
.................................................. 342
Fail-Safe Cooling................................................ 341
Severe Climates................................................. 340
Checking the Seatbelts...............................44
Checking the Tire Pressures.....................372
Checking the Wiper Blades
........................94
Children and Airbags....................................50
Child Restraint Anchor Points...................29 Locating the Child Restraint Lower Anchor
Points................................................................... 29
Locating the Child Restraint Top Tether Anchor Points................................................... 30What Are the Child Restraint Anchor
Points................................................................... 29
Child Restraints
..............................................30
Child Restraint Position Information............30
Child Restraints Recommendation................31
Child Safety......................................................28 Child Restraint Anchor Points......................... 29
Child Restraints.................................................... 30
Installing Child Restraints.................................. 31
Child Safety Locks.........................................38 Left-Hand Side..................................................... 38
Right-Hand Side................................................... 38
Child Safety Precautions
.............................28
Cleaning Products.......................................352
Materials................................................................ 352
Cleaning the Exterior
..................................352
Cleaning Camera Lenses and
Sensors............................................................. 354
Cleaning Chrome, Aluminium or Stainless Steel................................................................... 353
Cleaning Headlamps and Rear Lamps............................................................... 352
Cleaning Stripes or Graphics......................... 354
Cleaning the Engine Compartment............353
Cleaning the Exterior Precautions...............352
Cleaning the Underbody................................. 354
Cleaning Wheels................................................ 353
Cleaning Windows and Wiper Blades............................................................... 353
Cleaning the Interior...................................354 Cleaning Carpets and Floor Mats................355
Cleaning Displays and Screens.................... 354
Cleaning Fabric Seats and Headliners....................................................... 355
Cleaning Leather and Vinyl ........................... 355
Cleaning Moonroof Tracks............................. 356
Cleaning Plastic.................................................. 354
Cleaning Seatbelts............................................ 355
Cleaning Storage Compartments...............356
Cleaning the Instrument Panel.................... 354
Clearing All MyKeys.......................................66
Clearing the Garage Door Opener.........164
Climate Control
..............................................137
Closing the Liftgate.......................................78 Closing the Hands-Free Liftgate.................... 83
567
Escape (CTC) Canada/United States of America, Vehicles Built From: 02-11-2020, enUSA, Edition date: 202011, First-Printing Index