2021 DODGE DURANGO phone

182MULTIMEDIA
PLAY VIDEO GAMES
Connect the video game console to the Audio/
Video RCA/HDMI input jacks located on the side of
each seat.
Audio/Video RCA/HDMI Jacks (AUX/HDMI Jacks)
on the side of each seat enable the monitor to
display video directly from a video camera, connect
video games for display on the screen, or play
music directly from an MP3 player.

Audio/Video RCA/HDMI Input Jacks
When connecting an external source to the AUX/
HDMI input, be sure to follow the standard color
coding for the audio/video jacks:

1. Right audio in (red)

2. Left audio in (white)
3. Video in (yellow)
4. HDMI Input
NOTE:Certain high-end video game consoles may exceed
the power limit of the vehicle's power inverter.
IMPORTANT NOTES FOR DUAL VIDEO
S
CREEN SYSTEM
The Rear Seat Entertainment system is able to
transmit two channels of stereo audio and video
simultaneously.
The Blu-ray™ Disc Player can play CDs, DVDs,
and Blu-ray™ Discs.
Selecting a video source on Channel 1, the
video source will display on Channel 1 and can
be heard on Channel 1.
Selecting a video source on Channel 2, the
video source will display on Channel 2 and can
be heard on Channel 2.
Audio can be heard through the headphones
even when the screen(s) are closed.

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MULTIMEDIA183
BLU-RAY™ DISC PLAYER REMOTE
C
ONTROL

Blu-ray™ Player Remote Control

Controls And Indicators

1. — Turns the screen and wireless
headphone transmitter for the selected
Channel on or off. To hear audio while the
screen is closed, push the Power button to
turn the headphone transmitter on.

2. — Push to navigate menus.
3. OK — Push to select the highlighted option in a menu.
4. — Push to navigate menus.
5. — Push to navigate menus.
6. BACK — Push to exit out of menus or return to source selection screen.
7. — Mutes headphone audio.
8. — Push and hold to fast rewind through the current audio track or video chapter.
9. — Stops disc play.
10. — Push to navigate chapters or titles.
11. — When a button is pushed, the current channel or channel button is illuminated
momentarily. 12. SOURCE — Push to enter Source Selection
screen.
13. Channel/Screen Selector Switch — Indicates which channel is being controlled by the
remote control. When the selector switch is in
the Channel 1 position, the remote controls
the functionality of headphone Channel 1 (left
screen). When the selector switch is in the
Channel 2 position, the remote controls the
functionality of headphone Channel 2 (right
screen).
14. — Push to navigate menus.
15. SETUP — Push to access the screen settings menu.
16. — Push and hold to fast forward through the current audio track or video chapter.
17. — Begin/resume or pause disc play.
18. Four Colored Buttons — Push to access Blu-ray™ Disc features.
19. POPUP/MENU — Push to bring up repeat and shuffle options, the Blu-ray™ Disc pop-up
menu, the DVD title menu, or to access disc
menus.
5

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184MULTIMEDIA
HEADPHONES OPERATION
The headphones receive two separate channels of
audio using an infrared transmitter from the video
screen.
If no audio is heard after increasing the volume
control, verify that the screen is turned on, the
channel is not muted, and the headphone channel
selector switch is on the desired channel. If audio
is still not heard, check that the batteries are
charged.

Rear Seat Entertainment Headphones

CONTROLS
The headphone power indicator and controls are
located on the right ear cup.
NOTE:The rear video system must be turned on before
sound can be heard from the headphones. To
conserve battery life, the headphones will auto -
matically turn off approximately three minutes
after the rear video system is turned off.
Changing the Audio Mode for Headphones

1. Ensure the Remote Control channel/screen selector switch is in the same position as the
headphones selector switch.

NOTE:
When both the headphone and the remote
control channel selector switches are on
Channel 1, the Remote is controlling
Channel 1 and the headphones are tuned
to the audio on Channel 1.
When both the headphone and the remote
control channel selector switches are on
Channel 2, the Remote is controlling
Channel 2 and the headphones are tuned
to the audio on Channel 2.
2. Push the SOURCE button on the remote control. 3. Pushing the SOURCE button will advance to
the next mode.
4. When the Mode Selection menu appears on screen, use the cursor buttons on the remote
control to navigate to the available modes and
push the OK button to select the new mode.
5. To cancel out of the Mode Selection menu, push the BACK button on the remote control.
REPLACING THE HEADPHONE
B
ATTERIES
Each set of headphones requires two AAA batteries
for operation. To replace the batteries:

1. Locate the battery compartment on the left
ear cup of the headphones, and then slide the
battery cover downward.

2. Replace the batteries, making sure to orient them according to the polarity diagram shown.
3. Replace the battery compartment cover.
ACCESSIBILITY — IF EQUIPPED
Accessibility is a feature of the DVD/Blu-ray™
system that announces a function prior to
performing the action Ú page 159.
1 — Power Button
2 — Volume Control
3 — Channel Selection Switch

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MULTIMEDIA185
STEREO HEADPHONE LIFETIME LIMITED
W
ARRANTY
Who Does This Warranty Cover? This warranty
covers the initial user or purchaser ("you" or "your")
of this particular Aptiv PLC (“Aptiv”) wireless
headphone ("Product"). The warranty is not
transferable.
How Long Does the Coverage Last? This warranty
lasts as long as you own the Product.
What Does This Warranty Cover? Except as
specified below, this warranty covers any Product
that in normal use is defective in workmanship or
materials.
What Does This Warranty Not Cover? This warranty
does not cover any damage or defect that results
from misuse, abuse, or modification of the Product
other than by Aptiv. Foam earpieces, which will
wear over time through normal use, are specifically
not covered (replacement foam is available for a
nominal charge). APTIV IS NOT LIABLE FOR ANY
INJURIES OR DAMAGES TO PERSONS OR
PROPERTY RESULTING FROM THE USE OF, OR ANY
FAILURE OR DEFECT IN, THE PRODUCT, NOR IS
APTIV LIABLE FOR ANY GENERAL, SPECIAL,
DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL,
EXEMPLARY, PUNITIVE OR OTHER DAMAGES OF
ANY KIND OR NATURE WHATSOEVER. Some states
and jurisdictions may not allow the exclusion or
limitation of incidental or consequential damages, so the above limitation may not apply to you. This
warranty gives you specific legal rights. You may
also have other rights, which vary from jurisdiction
to jurisdiction.
What Will Aptiv Do?
Aptiv, at its option, will repair or
replace any defective Product. Aptiv reserves the
right to replace any discontinued Product with a
comparable model. THIS WARRANTY IS THE SOLE
WARRANTY FOR THIS PRODUCT, SETS FORTH
YOUR EXCLUSIVE REMEDY REGARDING
DEFECTIVE PRODUCTS, AND IS IN LIEU OF ALL
OTHER WARRANTIES (EXPRESS OR IMPLIED),
INCLUDING ANY WARRANTY FOR
MERCHANTABILITY OR FITNESS FOR A
PARTICULAR PURPOSE.
If you have any questions or comments regarding
your Aptiv wireless headphones, please email
[email protected] or phone: 888-293-3332
System Information
Disc Menu
When listening to a CD Audio or CD Data disc,
pushing the remote control’s POPUP/MENU button
displays a list of all commands which control
playback of the disc.
Display Settings

Video Screen Display Settings

When watching a video source (Blu-ray™ Disc or
DVD Video with the disc in Play mode, AUX Video,
etc.), pushing the remote control’s SETUP button
activates the Display Settings menu. These
settings control the appearance of the video on the
screen. The factory default settings are already set
for optimum viewing, so there is no need to change
these settings under normal circumstances.
To change the settings, push the remote control’s
navigation buttons to select an item, then push the
remote control’s navigation buttons to change the
value for the currently selected item. To reset all
values back to the original settings, select the
Default Settings menu option and push the remote
control’s ENTER/OK button.5

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186MULTIMEDIA
Disc Features control the remote Blu-ray™ Disc
player's settings of DVD being watched in the
remote player.
Listening To Audio With The Screen Closed
To listen to only the audio portion of the channel
with the screen closed:
Set the audio to the desired source and
channel.
Close the video screen.
To change the current audio mode, push the
remote control’s SOURCE button. This will auto -
matically select the next available audio mode
without using the Mode/Source Select menu.
When the screen is reopened, the video screen
will automatically turn back on and show the
appropriate display menu or media.
If the screen is closed and there is no audio heard,
verify that the headphones are turned on (the ON
indicator is illuminated) and the headphone
selector switch is on the desired channel. If the
headphones are turned on, push the remote
control’s power button to turn audio on. If audio is
still not heard, check that fully charged batteries
are installed in the headphones.
Disc Formats
The Blu-ray™ Disc player is capable of playing the
following types of 4.7-inch (12 centimeter)
diameter discs:
BD: BDMV (Profile 1.1), BDAV (Profile 1.1)
DVD: DVD-Video, DVD-Audio, AVCREC, AVCHD,
DVD-VR
CD: CD-DA, VCD, CD-TEXT
DVD/CD: MP3, WMA, AAC, DivX (versions 3 – 6)
profile 3.0
DVD Region Codes
The Blu-ray™ Disc player and many DVD discs are
coded by geographic region. These region codes
must match in order for the disc to play. If the
region code for the DVD disc does not match the
region code for the player, the disc will not play.
DVD Audio Support
When a DVD-Audio disc is inserted in the Blu-ray™
Disc player, the DVD-Audio title on the disc is
played by default (most DVD-Audio discs also have
a Video title, but the Video title is ignored). All
multichannel program material is automatically
mixed down to two channels, which may result in a
lowered apparent volume level. If you increase the
volume level to account for this change in level,
remember to lower the volume before changing
the disc or to another mode. Recorded Discs
The Blu-ray™ Disc player will play CD-R and CD-RW
discs recorded in CD-Audio or Video-CD format, or
as a CD-ROM containing MP3 or WMA files. The
player will also play DVD-Video content recorded to
a DVD-R or DVD-RW disc. DVD-ROM discs (either
pressed or recorded) are not supported.
If you record a disc using a personal computer,
there may be cases where the Blu-ray™ Disc player
may not be able to play some or the entire disc,
even if it is recorded in a compatible format and is
playable on other players. To help avoid playback
problems, use the following guidelines when
recording discs:
Open sessions are ignored. Only sessions that
are closed are playable.
For multi-session CDs that contain only multiple
CD-Audio sessions, the player will renumber the
tracks so each track number is unique.
For CD Data (or CD-ROM) discs, always use the
ISO-9660 (Level 1 or Level 2), Joliet, or Romeo
format. Other formats (such as UDF, HFS, or
others) are not supported.
The player recognizes a maximum of 512 files
and 99 folders per CD-R and CD-RW disc.
Mixed media recordable DVD formats will only
play the Video_TS portion of the disc.

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188MULTIMEDIA
Product Agreement
This product incorporates copyright protection
technology that is protected by US patents and
other intellectual property rights. Use of this
copyright protection technology must be
authorized by Macrovision, and is intended for
home or other limited viewing uses otherwise
authorized by Macrovision. Reverse engineering or
disassembly is prohibited.
Dolby Digital and MLP Lossless
Manufactured under license from Dolby
Laboratories. "Dolby", "MLP Lossless",
and the double-D symbol are trademarks
of Dolby Laboratories. Confidential unpublished
works. Copyright 1992-1997 Dolby Laboratories.
All rights reserved.RADIO OPERATION AND MOBILE PHONES
Under certain conditions, the mobile phone being
on in your vehicle can cause erratic or noisy
performance from your radio. This condition may
be lessened or eliminated by repositioning the
mobile phone within the vehicle. This condition is
not harmful to the radio. If your radio performance
does not satisfactorily improve from repositioning
the mobile phone, it is recommended that the
volume be turned down or off during mobile phone
operation when not using the Uconnect system.
REGULATORY AND SAFETY
I
NFORMATION
US/CANADA
Exposure to Radio Frequency Radiation
The radiated output power of the internal wireless
radio is far below the FCC and IC radio frequency
exposure limits. Nevertheless, the wireless radio
will be used in such a manner that the radio is
8 in (20 cm) or further from the human body. The internal wireless radio operates within
guidelines found in radio frequency safety
standards and recommendations, which reflect
the consensus of the scientific community.
The radio manufacturer believes the internal
wireless radio is safe for use by consumers.
The level of energy emitted is far less than the
electromagnetic energy emitted by wireless
devices such as mobile phones. However, the use
of wireless radios may be restricted in some
situations or environments, such as aboard
airplanes. If you are unsure of restrictions, you are
encouraged to ask for authorization before turning
on the wireless radio Ú
page 327.

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244IN CASE OF EMERGENCY
ASSIST Call
The ASSIST Button is used to automatically
connect you to any one of the following support
centers:
Roadside Assistance – If you get a flat tire, or
need a tow, just push the ASSIST button and you
will be connected to a representative for assis-
tance. Roadside Assistance will know what
vehicle you’re driving and its location. Additional
fees may apply for roadside assistance.
SiriusXM Guardian™ Customer Care – In-vehicle
support for SiriusXM Guardian™.
Vehicle Customer Care – Total support for all
other vehicle issues.
Uconnect Customer Care - Total support for
Radio, Phone and NAV issues.
SOS Call

1. Push the SOS Call button on the Rearview Mirror.

NOTE:In case the SOS Call button is pushed in error,
there will be a 10 second delay before the SOS Call
system initiates a call to a SOS operator. To cancel
the SOS Call connection, push the SOS call button
on the Rearview Mirror or press the cancellation
button on the Device Screen. Termination of the
SOS Call will turn off the green LED light on the
Rearview Mirror. 2. The LED light located between the ASSIST and
SOS buttons on the Rearview Mirror will turn
green once a connection to a SOS operator has
been made.
3. Once a connection between the vehicle and a SOS operator is made, the SOS Call system
may transmit the following important vehicle
information to a SOS operator:
Indication that the occupant placed a
SOS Call
The vehicle brand
The last known GPS coordinates of the
vehicle
4. You should be able to speak with the SOS operator through the vehicle audio system to
determine if additional assistance is needed.
NOTE:
Your vehicle may be transmitting data as
authorized by the subscriber.
Once a connection is made between the
vehicle’s SOS Call system and the SOS oper -
ator, the SOS operator may be able to open
a voice connection with the vehicle to deter -
mine if additional assistance is needed.
Once the SOS operator opens a voice
connection with the vehicle’s SOS Call
system, the operator should be able to
speak with you or other vehicle occupants
and hear sounds occurring in the vehicle.
The vehicle’s SOS Call system will attempt
to remain connected with the SOS operator
until the SOS operator terminates the
connection.
5. The SOS operator may attempt to contact appropriate emergency responders and
provide them with important vehicle
information and GPS coordinates.
WARNING!
ALWAYS obey traffic laws and pay attention to
the road. ALWAYS drive safely with your hands on
the steering wheel. You have full responsibility
and assume all risks related to the use of the
features and applications in this vehicle. Only
use the features and applications when it is safe
to do so. Failure to do so may result in an
accident involving serious injury or death.

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324
CUSTOMER ASSISTANCE
SUGGESTIONS FOR OBTAINING SERVICE
FOR YOUR VEHICLE
PREPARE FOR THE APPOINTMENT
All work to be performed may not be covered by the
warranty. Discuss additional charges with the
service manager. Keep a maintenance log of your
vehicle's service history. This can often provide a
clue to the current problem.
PREPARE A LIST
Make a written list of your vehicle's problems or the
specific work you want done. If you've had an
accident or work done that is not on your
maintenance log, let the service advisor know.
BE REASONABLE WITH REQUESTS
If you list a number of items and you must have
your vehicle by the end of the day, discuss the
situation with the service advisor and list the items
in order of priority. At many authorized dealers, you
may obtain a rental vehicle (additional charges
may apply). If you need a rental, it is advisable to
make these arrangements when you call for an
appointment.
IF YOU NEED ASSISTANCE
FCA US LLC and its authorized dealers are vitally
interested in your satisfaction. We want you to be
happy with our products and services.
Warranty service must be done by an authorized
dealer. We strongly recommend that you take the
vehicle to an authorized dealer. They know your
vehicle the best, and are most concerned that you
get prompt and high quality service. FCA US LLC’s
authorized dealers have the facilities,
factory-trained technicians, special tools, and the
latest information to ensure the vehicle is fixed
correctly and in a timely manner.
This is why you should always talk to an authorized
dealer’s service manager first. If for some reason
you are still not satisfied, talk to the general
manager or owner of the authorized dealer. They
want to know if you need assistance. If an
authorized dealer is unable to resolve the concern,
you may contact FCA US LLC's Customer
Assistance center.Any communication to FCA US LLC’s customer
center should include the following information:Owner's name and address
Owner's telephone number
(home, mobile, and office)
Authorized dealer name
Vehicle Identification Number (VIN)
Vehicle delivery date and mileage
FCA U S LLC CUSTOMER CENTER
P.O. Box 21–8004
Auburn Hills, MI 48321–8004
Phone: (800) 423-6343
FCA CANADA INC. CUSTOMER CENTER
P.O. Box 1621
Windsor, Ontario N9A 4H6
Phone: (800) 465-2001 English /
(800) 387-9983 French

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