2021 DODGE DURANGO phone

The driver’s primary responsibility is the safe operation of the vehicle. Driving w\
hile distracted can result in loss of vehicle control, resulting in an accident and
personal injury. FCA US LLC strongly recommends that the driver use extreme caution whe\
n using any device or feature that may take their attention off the road.
Use of any electrical devices, such as cellular telephones, computers, p\
ortable radios, vehicle navigation or other devices, by the driver while the vehicle is moving
is dangerous and could lead to a serious accident. Texting while driving is also dangerous and should never be done while th\
e vehicle is moving. If you find yourself
unable to devote your full attention to vehicle operation, pull off the \
road to a safe location and stop your vehicle. Some states or provinces prohibit the use of
cellular telephones or texting while driving. It is always the driver’\
s responsibility to comply with all local laws.
This Owner’s Manual has been prepared to help you get acquainted with your new Dodg\
e brand vehicle and to provide a convenient reference source
for common questions.
Not all features shown in this manual may apply to your vehicle. For add\
itional information, visit www.mopar.com (U.S.), www.mopar.ca (Canada) or your local
Dodge brand dealer.
Drunk driving is one of the most frequent causes of accidents. Your driving ability can be seriously impaired with blood alcohol levels
far below the legal minimum. If you are drinking, don’t drive. Ride with a designated non-drinking driver, call a cab, a friend or use
public transportation.
DRIVING AND ALCOHOL
Driving after drinking can lead to an accident. Your perceptions are less sharp, your reflexes are slower and your judg\
ment is impaired
when you have been drinking. Never drink and then drive.
WARNING!
WARNING: Operating, servicing and maintaining a passenger vehicle or off-highway \
motor vehicle can expose you to
chemicals including engine exhaust, carbon monoxide, phthalates, and lea\
d, which are known to the State of California to
cause cancer and birth defects or other reproductive harm. To minimize exposure, avoid breathing exhaust, do not idle the
engine except as necessary, service your vehicle in a well-ventilated area and wear gloves or wash\
your hands frequently
when servicing your vehicle. For more information go to www.P65Warnings.ca.gov/passenger-vehicle.
This Owner’s Manual illustrates and describes the operation of features and equipment that are either standard or optional on this vehicle. This manual m\
ay also include
a description of features and equipment that are no longer available or \
were not ordered on this vehicle. Please disregard any features and equipment desc\
ribed in this
manual that are not on this vehicle. FCA US LLC reserves the right to ma\
ke changes in design and specifications, and/or make additions to or improvemen\
ts to its products
without imposing any obligation upon itself to install them on products \
previously manufactured.
With respect to any vehicles sold in Canada, the name FCA US LLC shall b\
e deemed to be deleted and the name FCA Canada Inc. used in substitution theref\
ore.
This Owner’s Manual is intended to familiarize you with the important features of your vehicle. Your most up-to-date Owner’s Manual, Navigation/Uconnect manuals and
Warranty Booklet can be found by visiting the website on the back cover.
U.S. Residents: If you are the first registered retail owner of your vehicle, you ma\
y obtain a complimentary printed copy of the Warranty Booklet by calling 1-800-423-6343
or by contacting your dealer. Replacement kits can be purchased by visiting www.techauthority.com.
Canadian Residents: If you are the first registered retail owner of your vehicle, you ma\
y obtain a complimentary printed copy of the Warranty Booklet or purchase a
replacement kit by calling 1-800-387-1143 or by contacting your dealer.

5
TRAILER TOWING ................................................ 142 Common Towing Definitions ......................... 142Trailer Hitch Classification ............................ 145
Trailer Towing Weights
(Maximum Trailer Weight Ratings) ............ 145Trailer Hitch Receiver Cover Removal —
If Equipped..................................................... 146
Trailer And Tongue Weight ........................... 147
Towing Requirements .................................. 147
Towing Tips ................................................... 152
RECREATIONAL TOWING
(BEHIND MOTORHOME) ...................................... 153
Towing This Vehicle Behind Another
Vehicle............................................................ 153
Recreational Towing — Rear-Wheel
Drive Models.................................................. 153
Recreational Towing — All-Wheel Drive
Models (Single-Speed Transfer Case).......... 154
Recreational Towing — All-Wheel Drive
Models (Two-Speed Transfer Case) ............. 154
DRIVING TIPS ....................................................... 156
On-Road Driving Tips..................................... 156
Off-Road Driving Tips..................................... 157
MULTIMEDIA
UCONNECT SYSTEMS ........................................ 158
CYBERSECURITY ................................................ 158
UCONNECT SETTINGS ......................................... 159Customer Programmable Features.............. 159
STEERING WHEEL AUDIO CONTROLS .............. 178
Radio Operation ............................................ 178
Media Mode................................................... 178
UCONNECT REAR SEAT ENTERTAINMENT
(RSE) SYSTEM — IF EQUIPPED .......................... 178
Getting Started .............................................. 178
Dual Video Screen......................................... 179
Play A Blu-ray™ Disc...................................... 180
Play Video Games ......................................... 182
Important Notes For Dual Video Screen
System ........................................................... 182
Blu-ray™ Disc Player Remote Control .......... 183
Headphones Operation................................. 184
Controls.......................................................... 184Replacing The Headphone Batteries ........... 184Accessibility — If Equipped ........................... 184Stereo Headphone Lifetime Limited
Warranty ........................................................ 185
RADIO OPERATION AND MOBILE PHONES ..... 188
Regulatory And Safety Information .............. 188
SAFETY
SAFETY FEATURES .............................................. 189 Anti-Lock Brake System (ABS) ..................... 189Electronic Brake Control (EBC) System ...... 190
AUXILIARY DRIVING SYSTEMS .......................... 195
Blind Spot Monitoring (BSM) —
If Equipped .................................................... 195
Forward Collision Warning (FCW) With
Mitigation ....................................................... 199Tire Pressure Monitoring System
(TPMS) ........................................................... 201
OCCUPANT RESTRAINT SYSTEMS ................... 204
Occupant Restraint Systems Features ........ 204Important Safety Precautions ...................... 204
Seat Belt Systems ........................................ 205
Supplemental Restraint Systems (SRS) ...... 211Child Restraints ........................................... 223
SAFETY TIPS ...................................................... 239
Transporting Passengers.............................. 239
Transporting Pets ....................................... 239
Safety Checks You Should Make
Inside The Vehicle ........................................ 239
Periodic Safety Checks You Should
Make Outside The Vehicle ............................ 241
Exhaust Gas................................................... 241
Carbon Monoxide Warnings ....................... 242

21_WD_OM_EN_USC_t.book Page 5

14
GETTING TO KNOW YOUR VEHICLE
KEYS
KEY FOB
Your vehicle is equipped with a key fob which
supports Passive Entry, Remote Keyless Entry
(RKE), Keyless Enter ‘n Go™ (if equipped), Remote
Start (if equipped), and remote power liftgate
operation. The key fob allows you to lock or unlock
the doors and liftgate from distances up to
approximately 66 ft (20 m). The key fob does not need to be pointed at the vehicle to activate the
system. The key fob also contains an emergency
key, which is stored in the rear of the key fob.
NOTE:
The key fob’s wireless signal may be blocked if
the key fob is located next to a mobile phone,
laptop, or other electronic device. This may
result in poor performance.
With ignition in the ON position and the vehicle
moving at 2 mph (4 km/h), all RKE commands are disabled.
Key Fob
In case the ignition switch does not change with
the push of a button, the key fob may have a low or
fully depleted battery. A low key fob battery can be
verified by referring to the instrument cluster,
which will display directions to follow
Úpage 327.
To Lock/Unlock The Doors And Liftgate
Push and release the unlock button on the key fob
once to unlock the driver’s door, or twice within five
seconds to unlock all the doors and the liftgate. To
lock all the doors and the liftgate, push the lock
button once.
When the doors are unlocked, the turn signals will
flash and the illuminated entry system will be
activated. When the doors are locked, the turn
signals will flash and the horn will chirp.
1 — Unlock
2 — Liftgate
3 — Emergency Key
4 — Lock
5 — Remote Start
6 — PANIC

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GETTING TO KNOW YOUR VEHICLE23
POWER DOOR LOCKS
The power door lock switches are located on each
front door panel. Push the switch to lock or unlock
the doors and liftgate.

Power Door Lock Switches

If the lock knob is down when the door is closed,
the door will lock. Make sure the key fob is not
inside the vehicle before closing the door.
NOTE:If the key fob is located next to a mobile phone,
laptop, or other electronic device, the wireless
signal may get blocked, and the driver’s door may
not unlock automatically.
If the door lock switch is pushed while the ignition
is in the ACC or ON/RUN position, and the driver's
door is open, the doors will not lock. If a rear door is locked, it cannot be opened from
inside the vehicle without first unlocking the door.
The door may be unlocked manually by raising the
lock knob.
KEYLESS ENTER ‘N GO™ — PASSIVE
E
NTRY
The Passive Entry system is an enhancement to
the vehicle’s Remote Keyless Entry (RKE) system
and a feature of Keyless Enter ‘n Go™ — Passive
Entry. This feature allows you to lock and unlock
the vehicle’s door(s) without having to push the key
fob lock or unlock buttons.
NOTE:
Passive Entry may be programmed on/off within
Uconnect Settings Ú page 159.
The key fob may not be detected by the vehicle
Passive Entry system if it is located next to a
mobile phone, laptop or other electronic device;
these devices may block the key fob's wireless
signal and prevent the Passive Entry handle
from locking/unlocking the vehicle.
WARNING!
For personal security and safety in the event
of a collision, lock the vehicle doors as you
drive as well as when you park and leave the
vehicle.
Never leave children alone in a vehicle, or with
access to an unlocked vehicle.
Allowing children to be in a vehicle unattended
is dangerous for a number of reasons. A child
or others could be seriously or fatally injured.
Children should be warned not to touch the
parking brake, brake pedal or the gear
selector.
Do not leave the key fob in or near the vehicle,
or in a location accessible to children, and do
not leave the ignition of a vehicle equipped
with Keyless Enter ‘n Go™ in the ACC or ON/
RUN position. A child could operate power
windows, other controls, or move the vehicle.
When leaving the vehicle, always make sure
the keyless ignition node is in the OFF posi -
tion, remove the key fob from the vehicle and
lock the vehicle. Unsupervised use of the
vehicle equipment may cause severe person
injuries and death.
2

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42GETTING TO KNOW YOUR VEHICLE
Each time you give a Voice Command, first push
the VR button, wait until after the beep, then say
your Voice Command. You can also say the
vehicle “Wake Up” word and state your
command. Some examples of “Wake Up” words
include “Hey Uconnect” or “Hey Dodge”.
A passenger can press the VR button shortcut
on the radio status bar to also issue a
command.
You can interrupt the help message or system
prompts by pushing the VR button and saying a
Voice Command from the current category.

Uconnect Voice Command Buttons

ADDITIONAL INFORMATION
© 2021 FCA US LLC. All rights reserved. Mopar and
Uconnect are registered trademarks and Mopar
Owner Connect is a trademark of FCA US LLC.
Android™ is a trademark of Google Inc. SiriusXM®
and all related marks and logos are trademarks of
SiriusXM® Radio Inc. Ú page 327.
Uconnect System Support:
US residents visit www.DriveUconnect.com or
call: 1-877-855-8400 (24 hours a day 7 days a
week)
Canadian residents visit www.DriveUcon -
nect.ca or call: 1-800-465-2001 (English) or
1-800-387-9983 (French)
SiriusXM Guardian™ services support:
US residents visit www.driveuconnect.com/
sirius-xm-guardian or call: 1-844-796-4827
Canadian residents visit https://www.driveuco -
nnect.ca/en/sirius-xm-guardian or call:
1-877-324-9091
MIRRORS
INSIDE REARVIEW MIRROR
Manual Mirror — If Equipped
The rearview mirror can be adjusted up, down, left,
and right. The mirror should be adjusted to center
on the view through the rear window.
Headlight glare from vehicles behind you can be
reduced by moving the small control under the
mirror to the night position (toward the rear of the
vehicle). The mirror should be adjusted while set in
the day position (toward the windshield).

Adjusting Rearview Mirror

1 — Push To Answer An Incoming Phone Call
2 — Push The Voice Recognition Button To Start A
Phone Call, Begin Radio, Media, Navigation, And
Climate Functions, Or Send Or Receive A Text

21_WD_OM_EN_USC_t.book Page 42

GETTING TO KNOW YOUR VEHICLE67
Rear Mini Center Console — If Equipped
An open storage area, or cubby bin with removable
liner, is located in the front of the console.

Console Cubby Bin

USB/AUX CONTROL
This feature allows an external USB device to be
plugged into the USB port.
Plugging in a smartphone device to a USB port may
activate Android Auto™ or Apple CarPlay®
features, if equipped. For further information, refer
to “Android Auto™” or “Apple CarPlay®” in the
Owner’s Manual Supplement.
Connecting The AUX Audio Input Or
External USB Device
Use the connection cable to connect an external
USB device to the vehicle’s USB/AUX connector
port which is located in the center console.
The USB ports on the media hub are equipped with
a Smart Electronic Voltage Regulator (Smart
Charge) feature. This feature allows a device to
charge for up to one hour after the vehicle is
powered off.
Integrated Center Console USB/AUX Media HUB
Once the audio device is connected and
synchronized to the vehicle’s USB control system
(an external USB device may take a few minutes to
connect), the audio device starts charging and is
ready for use.
Once a device is connected to the USB port, it will
begin charging and is ready for use with the
system. Type C and Type A charge-only USB ports
can be used at the same time but cannot be used
simultaneously while playing media. When both
Type C and Type A charge-only USB ports are in use
they will be charged at a reduced rate.
NOTE:If the audio device battery is completely
discharged, it may not communicate with the USB
control system until a minimum charge is attained.
Leaving the audio device connected to the USB
control system may charge it to the required level.
Using This Feature
By using an external USB device to connect to the
USB port:
The audio device can be played on the vehicle’s
sound system, providing metadata (artist, track
title, album, etc.) information on the radio
display.
The audio device can be controlled using the
radio buttons to Play, Browse, and List the
contents.
1 — Mini-USB Type C Port
2 — Standard USB Type A Port
3 — AUX Port
2

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68GETTING TO KNOW YOUR VEHICLE
The audio device battery charges when plugged
into the USB/AUX connector (if supported by the
specific audio device).
NOTE:For further information, refer to the Uconnect
Owner’s Manual Supplement.
Second Row USB Charging Port
Second Row USB Charging ports can be used for
charging purposes only. Use the connection cable
to connect an external USB device to the vehicle’s
USB charging ports which are located either on the
rear of the front center console and/or in the
second row center console.

Rear Center Console USB Ports Second Row Center Console USB Port

ELECTRICAL POWER OUTLETS
Your vehicle is equipped with 12 Volt (13 Amp)
power outlets that can be used to power cellular
phones, small electronics and other low powered
electrical accessories. The power outlets are
labeled with either a key or a battery symbol to
indicate how the outlet is powered. Power outlets
labeled with a key symbol are powered when the
ignition switch is in the ON or ACC position, while
the outlets labeled with a battery symbol are
connected directly to the battery, and are powered
at all times.
NOTE:
All accessories connected to the battery
powered outlets should be removed or turned
off when the vehicle is not in use to protect the
battery against discharge.
Do not exceed the maximum power of 160
Watts (13 Amps) at 12 Volts. If the 160 Watt
(13 Amp) power rating is exceeded the fuse
protecting the system needs to be replaced.
Power outlets are designed for accessory plugs
only. Do not insert any other object in the power
outlets as this will damage the outlet and blow
the fuse. Improper use of the power outlet can
cause damage not covered by your New Vehicle
Limited Warranty.
The front power outlet is located to the right of the
climate controls.

Front Power Outlet

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70GETTING TO KNOW YOUR VEHICLE
(Continued)
POWER INVERTER — IF EQUIPPED
There is a 115 Volt, 150 Watt inverter outlet
located on the back of the center console to
convert DC current to AC current. This outlet can
power cellular phones, electronics and other low
power devices requiring power up to 150 Watts.
Certain video game consoles exceed this power
limit, as will most power tools.
Power Inverter
The power inverter is designed with built-in
overload protection. If the power rating of
150 Watts is exceeded, the power inverter
automatically shuts down. Once the electrical
device has been removed from the outlet the
inverter should automatically reset. To avoid
overloading the circuit, check the power ratings on
electrical devices prior to using the inverter.
WARNING!
To avoid serious injury or death:
Only devices designed for use in this type of
outlet should be inserted into any 12 Volt
outlet.
Do not touch with wet hands.
Close the lid when not in use and while driving
the vehicle.
If this outlet is mishandled, it may cause an
electric shock and failure.
CAUTION!
Many accessories that can be plugged in draw
power from the vehicle's battery, even when
not in use (i.e., cellular phones, etc.). Eventu
-
ally, if plugged in long enough, the vehicle's
battery will discharge sufficiently to degrade
battery life and/or prevent the engine from
starting.
Accessories that draw higher power (i.e.,
coolers, vacuum cleaners, lights, etc.) will
degrade the battery even more quickly. Only
use these intermittently and with greater
caution.
After the use of high power draw accessories,
or long periods of the vehicle not being started
(with accessories still plugged in), the vehicle
must be driven a sufficient length of time to
allow the generator to recharge the vehicle's
battery.
CAUTION!
WARNING!
To avoid serious injury or death:
Do not insert any objects into the receptacles.
Do not touch with wet hands.
Close the lid when not in use.
If this outlet is mishandled, it may cause an
electric shock and failure.

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