2021 DODGE DURANGO radio

The driver’s primary responsibility is the safe operation of the vehicle. Driving w\
hile distracted can result in loss of vehicle control, resulting in an accident and
personal injury. FCA US LLC strongly recommends that the driver use extreme caution whe\
n using any device or feature that may take their attention off the road.
Use of any electrical devices, such as cellular telephones, computers, p\
ortable radios, vehicle navigation or other devices, by the driver while the vehicle is moving
is dangerous and could lead to a serious accident. Texting while driving is also dangerous and should never be done while th\
e vehicle is moving. If you find yourself
unable to devote your full attention to vehicle operation, pull off the \
road to a safe location and stop your vehicle. Some states or provinces prohibit the use of
cellular telephones or texting while driving. It is always the driver’\
s responsibility to comply with all local laws.
This Owner’s Manual has been prepared to help you get acquainted with your new Dodg\
e brand vehicle and to provide a convenient reference source
for common questions.
Not all features shown in this manual may apply to your vehicle. For add\
itional information, visit www.mopar.com (U.S.), www.mopar.ca (Canada) or your local
Dodge brand dealer.
Drunk driving is one of the most frequent causes of accidents. Your driving ability can be seriously impaired with blood alcohol levels
far below the legal minimum. If you are drinking, don’t drive. Ride with a designated non-drinking driver, call a cab, a friend or use
public transportation.
DRIVING AND ALCOHOL
Driving after drinking can lead to an accident. Your perceptions are less sharp, your reflexes are slower and your judg\
ment is impaired
when you have been drinking. Never drink and then drive.
WARNING!
WARNING: Operating, servicing and maintaining a passenger vehicle or off-highway \
motor vehicle can expose you to
chemicals including engine exhaust, carbon monoxide, phthalates, and lea\
d, which are known to the State of California to
cause cancer and birth defects or other reproductive harm. To minimize exposure, avoid breathing exhaust, do not idle the
engine except as necessary, service your vehicle in a well-ventilated area and wear gloves or wash\
your hands frequently
when servicing your vehicle. For more information go to www.P65Warnings.ca.gov/passenger-vehicle.
This Owner’s Manual illustrates and describes the operation of features and equipment that are either standard or optional on this vehicle. This manual m\
ay also include
a description of features and equipment that are no longer available or \
were not ordered on this vehicle. Please disregard any features and equipment desc\
ribed in this
manual that are not on this vehicle. FCA US LLC reserves the right to ma\
ke changes in design and specifications, and/or make additions to or improvemen\
ts to its products
without imposing any obligation upon itself to install them on products \
previously manufactured.
With respect to any vehicles sold in Canada, the name FCA US LLC shall b\
e deemed to be deleted and the name FCA Canada Inc. used in substitution theref\
ore.
This Owner’s Manual is intended to familiarize you with the important features of your vehicle. Your most up-to-date Owner’s Manual, Navigation/Uconnect manuals and
Warranty Booklet can be found by visiting the website on the back cover.
U.S. Residents: If you are the first registered retail owner of your vehicle, you ma\
y obtain a complimentary printed copy of the Warranty Booklet by calling 1-800-423-6343
or by contacting your dealer. Replacement kits can be purchased by visiting www.techauthority.com.
Canadian Residents: If you are the first registered retail owner of your vehicle, you ma\
y obtain a complimentary printed copy of the Warranty Booklet or purchase a
replacement kit by calling 1-800-387-1143 or by contacting your dealer.

5
TRAILER TOWING ................................................ 142 Common Towing Definitions ......................... 142Trailer Hitch Classification ............................ 145
Trailer Towing Weights
(Maximum Trailer Weight Ratings) ............ 145Trailer Hitch Receiver Cover Removal —
If Equipped..................................................... 146
Trailer And Tongue Weight ........................... 147
Towing Requirements .................................. 147
Towing Tips ................................................... 152
RECREATIONAL TOWING
(BEHIND MOTORHOME) ...................................... 153
Towing This Vehicle Behind Another
Vehicle............................................................ 153
Recreational Towing — Rear-Wheel
Drive Models.................................................. 153
Recreational Towing — All-Wheel Drive
Models (Single-Speed Transfer Case).......... 154
Recreational Towing — All-Wheel Drive
Models (Two-Speed Transfer Case) ............. 154
DRIVING TIPS ....................................................... 156
On-Road Driving Tips..................................... 156
Off-Road Driving Tips..................................... 157
MULTIMEDIA
UCONNECT SYSTEMS ........................................ 158
CYBERSECURITY ................................................ 158
UCONNECT SETTINGS ......................................... 159Customer Programmable Features.............. 159
STEERING WHEEL AUDIO CONTROLS .............. 178
Radio Operation ............................................ 178
Media Mode................................................... 178
UCONNECT REAR SEAT ENTERTAINMENT
(RSE) SYSTEM — IF EQUIPPED .......................... 178
Getting Started .............................................. 178
Dual Video Screen......................................... 179
Play A Blu-ray™ Disc...................................... 180
Play Video Games ......................................... 182
Important Notes For Dual Video Screen
System ........................................................... 182
Blu-ray™ Disc Player Remote Control .......... 183
Headphones Operation................................. 184
Controls.......................................................... 184Replacing The Headphone Batteries ........... 184Accessibility — If Equipped ........................... 184Stereo Headphone Lifetime Limited
Warranty ........................................................ 185
RADIO OPERATION AND MOBILE PHONES ..... 188
Regulatory And Safety Information .............. 188
SAFETY
SAFETY FEATURES .............................................. 189 Anti-Lock Brake System (ABS) ..................... 189Electronic Brake Control (EBC) System ...... 190
AUXILIARY DRIVING SYSTEMS .......................... 195
Blind Spot Monitoring (BSM) —
If Equipped .................................................... 195
Forward Collision Warning (FCW) With
Mitigation ....................................................... 199Tire Pressure Monitoring System
(TPMS) ........................................................... 201
OCCUPANT RESTRAINT SYSTEMS ................... 204
Occupant Restraint Systems Features ........ 204Important Safety Precautions ...................... 204
Seat Belt Systems ........................................ 205
Supplemental Restraint Systems (SRS) ...... 211Child Restraints ........................................... 223
SAFETY TIPS ...................................................... 239
Transporting Passengers.............................. 239
Transporting Pets ....................................... 239
Safety Checks You Should Make
Inside The Vehicle ........................................ 239
Periodic Safety Checks You Should
Make Outside The Vehicle ............................ 241
Exhaust Gas................................................... 241
Carbon Monoxide Warnings ....................... 242

21_WD_OM_EN_USC_t.book Page 5

GETTING TO KNOW YOUR VEHICLE17
The system uses a key fob, keyless push button
ignition and a Radio Frequency (RF) receiver to
prevent unauthorized vehicle operation. Therefore,
only key fobs that are programmed to the vehicle
can be used to start and operate the vehicle. The
system will shut the engine off in two seconds if an
incorrect key fob is used to start the engine.
After placing the ignition in the ON/RUN position,
the Vehicle Security Light will turn on for three
seconds for a bulb check. If the light remains on
after the bulb check, it indicates that there is a
problem with the electronics. In addition, if the light
begins to flash after the bulb check, it indicates
that someone used an invalid key fob to start the
engine. Either of these conditions will result in the
engine being shut off after two seconds.
If the Vehicle Security Light turns on during normal
vehicle operation (vehicle running for longer than
10 seconds), it indicates that there is a fault in the
electronics. Should this occur, have the vehicle
serviced as soon as possible by an authorized
dealer. All of the key fobs provided with your new vehicle
have been programmed to the vehicle electronics
Ú
page 327.
IGNITION SWITCH
KEYLESS ENTER ‘N GO™ IGNITION
This feature allows the driver to operate the
ignition switch with the push of a button as long as
the key fob is in the passenger compartment.
The START/STOP ignition button has several
operating modes that are labeled and will
illuminate when in position. These modes are OFF,
ACC, ON/RUN, and START.

START/STOP Ignition Button
The push button ignition can be placed in the
following modes:
OFF
The engine is stopped
Some electrical devices (e.g. power locks,
alarm, etc.) are still available
ACC
Engine is not started
Some electrical devices are available
(e.g. power windows)
ON/RUN
Driving position
All electrical devices are available
(e.g. climate controls, etc.)
START
The engine will start (when foot is on the brake
pedal)
NOTE:If the ignition position does not change with a push
of the ignition button, and the instrument cluster
display message “Key Fob Not Detected” is being
displayed, the key fob may have a low or depleted
battery. In this situation, a back up method can be
used to operate the ignition switch. Put the nose
side of the key fob (side opposite of the emergency
key) against the START/STOP ignition button and
push to operate the ignition switch.
CAUTION!
The Sentry Key Immobilizer system is not
compatible with some aftermarket remote
starting systems. Use of these systems may
result in vehicle starting problems and loss of
security protection.
1 — OFF
2 — ACC
3 — ON/RUN
2

21_WD_OM_EN_USC_t.book Page 17

28GETTING TO KNOW YOUR VEHICLE
The heated steering wheel control button is
located on the center stack below the radio screen,
or within the Uconnect system.
Push the heated steering wheel button once
to turn the heating element on.
Push the heated steering wheel button a
second time to turn the heating element off.
NOTE:The engine must be running for the heated
steering wheel to operate.
For information on use with the Remote Start
system, see Ú page 20.
DRIVER MEMORY SETTINGS — IF EQUIPPED
This feature allows the driver to save up to two
different memory profiles for easy recall through a
memory switch. Each memory profile saves
desired position settings for the following features:
Driver seat
Easy Entry/Exit seat operation (on/off)
(if equipped)
Side mirrors
Power tilt and telescopic steering column
(if equipped)
A set of desired radio station presets
NOTE:
Your vehicle is equipped with two key fobs, each
can be linked to either memory position 1 or 2.
Be sure to program the radio presets prior to
programming the memory settings.
The memory setting switch is located on the
driver’s door trim panel. The switch consists of
three buttons:
The set (S) button, which is used to activate the
memory save function.
The (1) and (2) buttons which are used to recall
either of two saved memory profiles.
Memory Setting Buttons

PROGRAMMING THE MEMORY FEATURE
To create a new memory profile, perform the
following:
NOTE:Saving a new memory profile will erase the
selected profile from memory.

1. Place the vehicle’s ignition in the ON/RUN
position (do not start the engine).

2. Adjust all memory profile settings to desired preferences (i.e., seat, side mirror, power tilt
and telescopic steering column [if equipped],
and radio station presets).
WARNING!
Persons who are unable to feel pain to the
skin because of advanced age, chronic illness,
diabetes, spinal cord injury, medication,
alcohol use, exhaustion, or other physical
conditions must exercise care when using the
steering wheel heater. It may cause burns
even at low temperatures, especially if used
for long periods.
Do not place anything on the steering wheel
that insulates against heat, such as a blanket
or steering wheel covers of any type and mate -
rial. This may cause the steering wheel heater
to overheat.

21_WD_OM_EN_USC_t.book Page 28

38GETTING TO KNOW YOUR VEHICLE
Front Heated Seats — If Equipped
The front heated seats control buttons are located
on the center stack below the radio screen, or
within the Uconnect system.
Push the heated seat switch once to turn the
HI setting on.
Push the heated seat switch a second time
to turn the MED setting on.
Push the heated seat switch a third time to
turn the LO setting on.
Push the heated seat switch a fourth time to
turn the heating elements off.
NOTE:
Once a heat setting is selected, heat will be felt
within two to five minutes.
The engine must be running for the heated
seats to operate.
The level of heat selected will stay on until the
operator changes it.
For information on use with the Remote Start
system, see Ú page 20.
Rear Heated Seats — If Equipped
The two second row outboard seats may be
equipped with heated seats. There are two heated
seat switches that allow the rear passengers to
operate the seats independently. The heated seat
switches for each heater are located on the rear of
the center console.
You can choose from HI, LO, or off heat settings.
Amber indicator lights in each switch indicate the
level of heat in use. Two indicator lights will
illuminate for HI, one for LO and none for off.
Push the switch once to turn the HI setting
on.
Push the switch a second time to turn the LO
setting on.
Push the switch a third time to turn the
heating elements off.
The level of heat selected will stay on until the
operator changes it.
NOTE:The engine must be running for the heated seats to
operate.
FRONT VENTILATED SEATS —
I
F EQUIPPED
The ventilated seats control buttons are located on
the center stack below the radio screen, or within
the Uconnect system. The fans operate at three
speeds: HI, MED, and LO.
Press the ventilated seat switch once to
choose HI.
Press the ventilated seat switch a second
time to choose MED.
Press the ventilated seat switch a third time
to choose LO.
Press the ventilated seat switch a fourth
time to turn the ventilation off.
NOTE:The engine must be running for the ventilated
seats to operate.
For information on use with the Remote Start
system, see Ú page 20.

21_WD_OM_EN_USC_t.book Page 38

42GETTING TO KNOW YOUR VEHICLE
Each time you give a Voice Command, first push
the VR button, wait until after the beep, then say
your Voice Command. You can also say the
vehicle “Wake Up” word and state your
command. Some examples of “Wake Up” words
include “Hey Uconnect” or “Hey Dodge”.
A passenger can press the VR button shortcut
on the radio status bar to also issue a
command.
You can interrupt the help message or system
prompts by pushing the VR button and saying a
Voice Command from the current category.

Uconnect Voice Command Buttons

ADDITIONAL INFORMATION
© 2021 FCA US LLC. All rights reserved. Mopar and
Uconnect are registered trademarks and Mopar
Owner Connect is a trademark of FCA US LLC.
Android™ is a trademark of Google Inc. SiriusXM®
and all related marks and logos are trademarks of
SiriusXM® Radio Inc. Ú page 327.
Uconnect System Support:
US residents visit www.DriveUconnect.com or
call: 1-877-855-8400 (24 hours a day 7 days a
week)
Canadian residents visit www.DriveUcon -
nect.ca or call: 1-800-465-2001 (English) or
1-800-387-9983 (French)
SiriusXM Guardian™ services support:
US residents visit www.driveuconnect.com/
sirius-xm-guardian or call: 1-844-796-4827
Canadian residents visit https://www.driveuco -
nnect.ca/en/sirius-xm-guardian or call:
1-877-324-9091
MIRRORS
INSIDE REARVIEW MIRROR
Manual Mirror — If Equipped
The rearview mirror can be adjusted up, down, left,
and right. The mirror should be adjusted to center
on the view through the rear window.
Headlight glare from vehicles behind you can be
reduced by moving the small control under the
mirror to the night position (toward the rear of the
vehicle). The mirror should be adjusted while set in
the day position (toward the windshield).

Adjusting Rearview Mirror

1 — Push To Answer An Incoming Phone Call
2 — Push The Voice Recognition Button To Start A
Phone Call, Begin Radio, Media, Navigation, And
Climate Functions, Or Send Or Receive A Text

21_WD_OM_EN_USC_t.book Page 42

GETTING TO KNOW YOUR VEHICLE45
UNIVERSAL GARAGE DOOR OPENER
(HOMELINK®)

HomeLink® Buttons And Indicator Light

HomeLink® replaces up to three hand-held
transmitters that operate devices such as
garage door openers, motorized gates, lighting
or home security systems. The HomeLink® unit
is powered by your vehicle’s 12 Volt battery.
The HomeLink® buttons that are located in the
overhead console or sunvisor designate the
three different HomeLink® channels.
To operate HomeLink®, push and release any
of the programmed HomeLink® buttons. These
buttons will activate the devices they are
programmed to with each press of the corre -
sponding HomeLink® button.
The HomeLink® indicator light is located above
the center button Ú page 327.
BEFORE YOU BEGIN PROGRAMMING
H
OMELINK®
For efficient programming and accurate
transmission of the Radio Frequency (RF) signal, it
is recommended that a new battery be placed in
the hand-held transmitter of the device that is
being programmed to the HomeLink® system.
Make sure your hand-held transmitter is
programmed to activate the device you are trying
to program your HomeLink® button to.
Ensure that your vehicle is parked outside of the
garage before you begin programming.
It is recommended that you erase all the channels
of your HomeLink® before you use it for the first
time.
If you require assistance, please call toll-free
1-800-355-3515 or visit
HomeLink.com.
ERASING ALL THE HOMELINK®
C
HANNELS
To erase the channels, follow this procedure:

1. Place the ignition switch into the ON/RUN
position.

2. Push and hold the two outside HomeLink® buttons (I and III) for up to 20 seconds, or until
the HomeLink® indicator light flashes.
NOTE:Erasing all channels should only be performed
when programming HomeLink® for the first time.
Do not erase channels when programming addi -
tional buttons.
IDENTIFYING WHETHER YOU HAVE A
R
OLLING CODE OR NON-ROLLING CODE
D
EVICE
Before programming a device to one of your
HomeLink® buttons, you must determine whether
the device has a rolling code or non-rolling code.
2

21_WD_OM_EN_USC_t.book Page 45

GETTING TO KNOW YOUR VEHICLE47
PROGRAMMING HOMELINK® TO A
M
ISCELLANEOUS DEVICE
Refer to “Programming HomeLink® To A Garage
Door Opener” for the procedure on how to program
HomeLink® to a miscellaneous device, as it
follows the same procedure. Be sure to determine
if the device has a rolling code, or non-rolling code
before beginning the programming process.
NOTE:Canadian Radio Frequency (RF) laws require trans -
mitter signals to time-out (or quit) after several
seconds of transmission, which may not be long
enough for HomeLink® to pick up the signal during
programming. Similar to this Canadian law, some
U.S. gate operators are designed to time-out in the
same manner. The procedure may need to be
performed multiple times to successfully pair the
device to your HomeLink® buttons.
REPROGRAMMING A SINGLE
H
OMELINK® BUTTON
To reprogram a single HomeLink® button that has
been previously trained, without erasing all the
channels, follow the procedure below. Be sure to
determine whether the new device you want to
program the HomeLink® button to has a rolling
code, or non-rolling code.

1. Place the ignition to the ON/RUN position,
without starting the engine.

2. Push and hold the desired HomeLink® button until the HomeLink® indicator light begins to
flash after 20 seconds. Do not release the
button.
3. Without releasing the button , proceed with
Step 2 in “Programming HomeLink® To A
Garage Door Opener” and follow all remaining
steps.
CANADIAN/GATE OPERATOR
P
ROGRAMMING
For programming transmitters in Canada/United
States that require the transmitter signals to
“time-out” after several seconds of transmission:
Canadian Radio Frequency (RF) laws require
transmitter signals to time-out (or quit) after
several seconds of transmission, which may not be
long enough for HomeLink® to pick up the signal
during programming. Similar to this Canadian law,
some U.S. gate operators are designed to time-out
in the same manner.
It may be helpful to unplug the device during the
cycling process to prevent possible overheating of
the garage door or gate motor.

1. Place the ignition in the ON/RUN position.

NOTE:For vehicles equipped with Keyless Enter ‘n Go™,
place the ignition in the RUN position with the
engine on. Make sure while programming
HomeLink® with the engine on that your vehicle is
outside of your garage, or that the garage door
remains open at all times.
WARNING!
Your motorized door or gate will open and
close while you are programming the universal
transceiver. Do not program the transceiver if
people or pets are in the path of the door or
gate.
Do not run your vehicle in a closed garage or
confined area while programming the trans -
ceiver. Exhaust gas from your vehicle contains
Carbon Monoxide (CO) which is odorless and
colorless. Carbon Monoxide is poisonous
when inhaled and can cause you and others to
be severely injured or killed.
2

21_WD_OM_EN_USC_t.book Page 47