2021 CITROEN DS7 CROSSBACK Owners Manual

31
Access02

►  Insert the key into the door lock.
►  Turn the key towards the front/rear to unlock/
lock the vehicle.
►  Turn the key towards the rear again within
5 seconds to deadlock the vehicle.
If the vehicle is fitted with an alarm, it will
not be activated when locking with the
key.
If the alarm is activated, the siren sounds
when the door is opened; switch on the ignition
to stop it.
Central locking not functioning
Use these procedures in the following cases:
– Cen tral locking malfunction.
–

Ba
ttery disconnected or discharged.
In the event of a malfunction of the
central locking system, the battery must
be disconnected to ensure that the vehicle is
locked fully.
Front left-hand door
►  Insert the key into the door lock.
►  Turn the key towards the rear of the vehicle to
lock it, or towards the front to unlock it.
Other doors
Unlocking
►  Pull the interior door opening control.
Locking

► Open the doors.
►  For the rear doors, check that the child lock is
not on.
Refer to the corresponding section.
►  Remove the black cap, located on the edge of
the door, using the key.
►  Insert the key into the socket without forcing
it, then turn the latch towards the inside of the
door.
►  Remove the key and refit the black cap.
►  Close the doors and check from the outside
that the vehicle is locked.
Changing the battery
A message is displayed on the instrument panel
when the battery needs changing.
Battery type: CR2032/3 volts.

►  Unclip the cover by inserting a small
screwdriver in the slot and lift the cover.
►  Remove the flat battery from its housing.
►  Put the new battery in place, respecting the
polarity. Start by inserting it into the contacts
located in the corner, then clip the cover onto the
unit.
►  Reinitialise the remote control.
For more information on Reinitialising the remote
control, refer to the corresponding section.
Do not throw remote control batteries
away, as they contain metals that are
harmful to the environment. Take them to an
approved disposal point.
This equipment contains a button type
battery.
Do not swallow the battery. Risk of chemical
burns!

32
Access02
Swallowing the battery can cause serious
internal burning in only 2 hours and can be
fatal.
If batteries have been swallowed or inserted
into a part of the body, seek immediate
medical advice.
Keep new and used batteries out of the reach
of children.
If the battery compartment does not close
properly, stop using the product and keep it out
of the reach of children.
Risk of explosion if the battery is replaced
with an incorrect type!
Replace the battery with the same type.
Risk of explosion or leaking of
inflammable liquid or gas!
Do not use in/store in/place in an environment
where the temperature is extremely high or
where the pressure is extremely low due to
very high altitude.
Do not try to burn, crush or cut a used battery.
Reinitialising the remote
control
Following replacement of the battery or in the
event of a fault, it may be necessary to reinitialise
the remote control.


►  Insert the mechanical key (incorporated into
the remote control) into the lock to open the
vehicle.
►  Place the electronic key against the back-up
reader on the steering column and hold it there
until the ignition is switched on.
►  While in mode P of the automatic gearbox,
depress the brake pedal.
►  Switch on the ignition by pressing the "START/
STOP" button.
If the fault persists after reinitialisation, contact
a dealer or a qualified workshop without delay.
Doors
Opening
From outside
►  After unlocking the vehicle or with the
"Keyless Entry and Start" system electronic key in
the recognition zone, pull the door handle.
When selective unlocking is activated, the
first press of the remote control unlocking
button permits unlocking of the driver's door
only.
From inside
►  Pull the interior opening control of a door; this
unlocks the vehicle completely.
With selective unlocking activated:
– O pening the driver's door unlocks the
driver's door only (if the vehicle has not already
been completely unlocked).
–

O

pening one of the passenger doors unlocks
the rest of the vehicle.
Boot
Opening the tailgate

►  With the vehicle unlocked or with the
electronic key in the recognition zone, press the
central tailgate control.

33
Access02
►  Raise the tailgate.
When selective unlocking is activated, the
electronic key must be close to the rear of
the vehicle.
The tailgate is not designed to hold a
bicycle carrier.
Closing the tailgate
►  Lower the tailgate using the interior grips.
►  Release the grips and press down on the
outside of the tailgate to close it.
In the event of a malfunction or if you
experience difficulty opening or closing
the tailgate, have it checked by a dealer or a
qualified workshop without delay, to avoid the
issue deteriorating and prevent any risk of the
tailgate dropping, potentially causing serious
injury.
Back-up release
To manually unlock the boot in the event of a
battery or central locking failure.
Unlocking
►  Fold the rear seats to gain access to the lock
from inside the boot.


►  Insert a small screwdriver into hole A of the
lock to unlock the boot.
►  Move the latch to the left.
Locking after closing
If the fault persists after closing again, the boot
will remain locked.
In the event of a fault with the central
locking system, it is essential to
disconnect the battery to lock the boot and so
ensure complete locking of the vehicle.
Motorised tailgate
(Depending on version)
The motorised tailgate must only be operated
with the vehicle stationary.


Check that there is enough space to allow
for the movement of the motorised
tailgate.


Never insert a finger in the locking system
of the motorised tailgate - risk of serious
injury!
Anti-pinch
The motorised tailgate has an obstacle detection
system that automatically interrupts and reverses
its movement by a few degrees, to allow the
obstacle to be cleared.
Please note that this anti-pinch system is not
active at the end of the closing travel (around
1 cm from completely closed).
To avoid the risk of injury through
pinching or trapping, before and during
operation of the motorised tailgate:
–

ensure tha
t there is no-one close to the rear
of the vehicle.

34
Access02
– monitor the activity of the rear passengers,
particularly any children.
Bicycle carrier/Towing device
The motorised tailgate is not designed to support
a bicycle carrier.
When installing a bicycle carrier on the towing
device with connection of the cable to the trailer
socket, the motorised operation of the tailgate
will be automatically deactivated.
If using a towing device or bicycle carrier
not recommended by the Manufacturer, it
is essential to deactivate the motorised
operation of the tailgate.
Motorised operation
The motorised operation of the tailgate is
configured in the Settings > Vehicle touch
screen application.


There are several ways of operating the tailgate:
A. Using the Keyless Entry and Start system’s
electronic key
B. Using the exterior tailgate control
C. Using the interior tailgate control
D. Using the control on the dashboard
Opening
►  A long press on the central button A of the
electronic key.
or
►  A short press on the exterior tailgate control B,
with the electronic key on your person.
or
►  Two consecutive presses on the control D on
the dashboard.
The tailgate opens, either completely by
default, or to the position memorised
beforehand.
If motorised operation is not activated, these
actions release the tailgate (partially-open
position).
When the vehicle is locked, the request to open
the boot with one of the controls A or B unlocks
the vehicle, or only the boot if selective
unlocking is activated, prior to the opening of
the boot.
Closing
►  A short press on the interior tailgate control C.
It is possible to interrupt the operation of
the tailgate at any point.
Pressing one of these controls again interrupts
the movement that is underway.
Memorising an opening
position
To limit the opening angle of the motorised
tailgate:
►  move the tailgate to the desired position
manually or by pressing the button.
►  press button C or the exterior control B for
more than 3 seconds (memorisation is confirmed
by a brief audible signal).
A new memorisation operation cancels the
previous one.

35
Access02
Memorising is not available until the
height of opening is more than or equal to
1 metre between the low position and the high
position of the tailgate.
Manual operation
The tailgate can be manoeuvred by hand, even
with motorised operation activated.
The tailgate must be stationary.
When opening and closing the motorised tailgate
manually, there is no assistance from gas struts.
Resistance to opening and closing is therefore
entirely normal.
Repeatedly opening and closing the
motorised tailgate can cause overheating
of its electric motor, after which opening and
closing will not be possible.
Allow at least 10 minutes for the electric motor
to cool down before operating the tailgate
again.
If you are unable to wait, operate it manually.
Manual closing of the
motorised tailgate in case of
failure
This operation is only necessary in the case of
failure of the tailgate motor.
If the failure originates from the battery, it is
recommended to recharge it or change it with the
tailgate closed.
In this situation, a significant force may be
needed to close the tailgate.
►  Close it gently without slamming, as slowly as
possible, by pushing at the centre of the tailgate.
Do not lower the tailgate by pushing at
one of its sides - risk of damage!
Precautions in use
In wintry conditions
To avoid any operating problems, remove
the snow or wait until the ice melts before
requesting motorised opening of the tailgate.
When washing
When washing the vehicle in an automatic
car wash, do not forget to lock and move
away from the vehicle to prevent any risk of
unwanted opening.
Hands-free function
(Hands-Free Tailgate
Access)
With the electronic key on your person, this
function allows the motorised tailgate to be
opened, closed or stopped via a "kicking"
movement under the rear bumper.
The "Handsfree Trunk Opening" function is
configured in the Settings > Vehicle touch
screen application.
Ensure that you are steady on your feet
before performing the "kicking"
movement.
Take care not to touch the exhaust system
which may be hot - risk of burns!
Rechargeable hybrid vehicles
The function is not available when the
vehicle is connected.

36
Access02

► Position yourself behind the vehicle by the
number plate and perform a "kicking" movement
in the "OK" detection zone.
The "kicking" movement must be given forwards,
smoothly, not too fast and with a vertical
movement from low to high. Raise the foot
sufficiently and remove it immediately.
Acknowledgement of the "kicking" movement
is confirmed by the lighting of the direction
indicators.
"Sideward kicking" movements do not
work. If the "kicking" movement has not
been detected, wait at least 2 seconds before
repeating the movement.
Do not perform repetitive "kicking"
movements.
If the motorised tailgate has not started to open,
check that:
–

the function is activ
ated.
–

the electronic k
ey is on your person, outside the
vehicle in the rear recognition area.
–

the "kicking" mo
vement was performed in the
detection zone, close enough to the bumper.
–

the foo
t was removed from the bumper quickly
enough.
Automatic locking
It is possible to lock automatically the vehicle
using the hands-free function (Hands-Free
Tailgate Access).
The "Handsfree Trunk Locking" function is
configured in the Settings > Vehicle touch
screen application.
When the vehicle is locked, the request to
open the tailgate with this function
unlocks the vehicle, or only the tailgate if
selective unlocking is activated, prior to the
opening of the tailgate.
Closing the tailgate with the "Hands-Free
Tailgate Access" function enables you to lock
the vehicle.
Recommendations on the
hands-free function (Hands-
Free Tailgate Access)
If it does not work, check that the electronic key
is not exposed to a source of electromagnetic
interference (e.g. smartphone).
The function may be deactivated or affected if
there is rain or snow.
The function may not work correctly with a
prosthetic leg.
In some circumstances, the tailgate may open or
close by itself, particularly when:
–

hit
ching up or removing a trailer;
–

fitting or remo
ving a bicycle carrier;
–

loading or unloading bic
ycles on/from a bicycle
carrier;
–

depo
siting or lifting something behind the
vehicle;
–

an animal approache
s the rear bumper;
–

w
ashing the vehicle;
–

main
tenance is performed on the vehicle;
–

ac
cessing the spare wheel.
To avoid such operating problems, keep the
electronic key away from the recognition zone or
deactivate the hands-free function.
Towing device
The installation of a towing device may
disturb the detection system.
To avoid unintentionally opening the tailgate
while operating the towing device:

37
Access02
►  remove the electronic key from the
recognition zone, with the tailgate closed.
For more information on the Towing device
with quickly detachable towball, refer to the
corresponding section.
Alarm
(Depending on version)



System which protects and provides a deterrent
against theft and break-ins.
Exterior perimeter monitoring
The system checks for opening of the vehicle.
The alarm is triggered if anyone tries to open a
door, the boot or the bonnet, for example.
Interior volumetric monitoring
The system checks for any variation in volume in
the passenger compartment.
The alarm is triggered if anyone breaks a window,
enters the passenger compartment or moves
inside the vehicle.
Anti-tilt monitoring
The system checks for any change in the attitude
of the vehicle.
The alarm goes off if the vehicle is lifted or moved.
When the vehicle is parked, the alarm will
not be triggered if the vehicle is knocked.
Self-protection function
The system checks whether any of its
components are out of service.
The alarm is triggered if the battery, the central
control or the siren wiring is put out of service or
damaged.
Work on the alarm system
Contact a dealer or a qualified workshop.
Locking the vehicle with full
alarm system
Activation
►  Switch off the ignition and exit the vehicle.
►  Lock or deadlock the vehicle using the remote
control or with the Keyless Entry and Start
system.
When the monitoring system is active, the red
indicator lamp in the button flashes once per
second and the direction indicators come on for
about 2 seconds.
The exterior perimeter monitoring is activated
after 5 seconds and the interior volumetric and
anti-tilt monitoring after 45 seconds.
Door, boot or bonnet
If an opening is not properly closed, the
vehicle is not locked, but the exterior perimeter
monitoring will be activated after 45 seconds,
at the same time as the interior volumetric and
anti-tilt monitoring.
Sunroof
If the sunroof remains open, the vehicle
is locked with exterior perimeter monitoring
activated but without interior volumetric or
anti-tilt monitoring.
Deactivation
►  Press one of the remote control unlocking
buttons:
short press
long press
or
►  Unlock the vehicle with the Keyless Entry and
Start system.
The monitoring system is deactivated: the
indicator lamp in the button goes off and the
direction indicators flash for about 2 seconds.
If the vehicle automatically locks itself
again (as happens if a door or the boot is

38
Access02
not opened within 30 seconds of unlocking),
the monitoring system is automatically
reactivated.
Locking the vehicle with
exterior perimeter monitoring
only
Deactivate the interior volumetric monitoring to
avoid the unwanted triggering of the alarm, in
certain cases such as:
–
Sligh
tly open window.
–

W
ashing the vehicle.
–

C
hanging a wheel.
–

T
owing the vehicle.
–

Transport on a ship or ferry
.
Deactivating the interior volumetric and
anti-tilt monitoring
► Switch off the ignition and within 10 seconds
press the alarm button until its red indicator lamp
is on fixed.
►  Get out of the vehicle.
►  Immediately lock the vehicle using the remote
control or the Keyless Entry and Start system.
Only the exterior perimeter monitoring is
activated; the button's red indicator lamp flashes
once every second.
To take effect, this deactivation must be
carried out after each time the ignition is
switched off.
Reactivating the interior volumetric and
anti-tilt monitoring
►  Deactivate the exterior perimeter monitoring
by unlocking the vehicle using the remote control
or the Keyless Entry and Start system.
The indicator lamp in the button goes off.
►  Reactivate all monitoring by locking the
vehicle using the remote control or the Keyless
Entry and Start system.
The red indicator lamp in the button once again
flashes every second.
Triggering of the alarm
This is indicated by sounding of the siren and
flashing of the direction indicators for 30
seconds.
Depending on the country of sale, certain
monitoring functions remain active until
the alarm has been triggered eleven times
consecutively.
When the vehicle is unlocked using the remote
control or the Keyless Entry and Start system,
rapid flashing of the red indicator lamp in the
button informs you that the alarm was triggered
during your absence. When the ignition is
switched on, this flashing stops.
Failure of the remote control
To deactivate the monitoring functions:
►  Unlock the vehicle using the key in the front
left-hand door lock.
►  Open the door; the alarm is triggered. ► 
Switch on the ignition; this stops the alarm.
The indicator lamp in the button goes off.
Locking the vehicle without
activating the alarm
►  Lock the vehicle using the key (built-in the
remote control) in the front left-hand door lock.
Automatic activation
(Depending on version)
The system is activated automatically 2 minutes
after the last door or the boot is closed.
►  To avoid triggering the alarm on entering the
vehicle, first press the unlocking button on the
remote control or unlock the vehicle using the
"Keyless Entry and Start" system.
Malfunction
When the ignition is switched on, the fixed
lighting of the red indicator lamp in the button
indicates a system malfunction.
Have it checked by a dealer or a qualified
workshop.