
3
Contents
  
  
 
 
 
 
Distraction detection  160
Parking sensors  161
Reversing Camera  163
Surround Rear Vision  164
Top Rear Vision  166
Park Assist  169
 7Practical informationCompatibility of fuels  174
Refuelling  174
Misfuel prevention (Diesel)  175
Charging system (Electric)  176
Charging the traction battery (Electric)  183
Energy economy mode  187
Snow chains  188
Very cold climate screen  188
Towing device  189
Overload indicator  190
Roof bars / Roof rack  191
Bonnet  192
Engine compartment  192
Checking levels  193
Checks  195
AdBlue® (BlueHDi)  197
Free-wheeling  199
Advice on care and maintenance  200
 8In the event of a breakdownRunning out of fuel (Diesel)  202
Tool kit  202
Temporary puncture repair kit  204
Spare wheel  206
Changing a bulb  209
Fuses  214
12
 
V battery
 
/ Accessory battery  214
Towing  218
 9Technical dataDimensions  221
Engine technical data and towed loads  227
Petrol engine  228
Diesel engine  229
Electric motor  235
Identification markings  236
 10Touch screen BLUETOOTH audio systemFirst steps  237
Steering mounted controls  237
Menus  238
Radio  239
DAB (Digital Audio Broadcasting) radio  240
Media  241
Telephone  242
Settings  244
Frequently asked questions  244
 11CITROËN Connect RadioFirst steps  247
Steering mounted controls  248
Menus  249
Applications  250
Radio  250
DAB (Digital Audio Broadcasting) radio  252
Media  252
Telephone  253
Settings  256
Frequently asked questions  258
 12CITROËN Connect NavFirst steps  260
Steering mounted controls  261
Menus  261
Voice commands  263
Navigation  266
Connected navigation  269
Applications  271
Radio  274
DAB (Digital Audio Broadcasting) radio  275
Media  275
Telephone  277
Settings  279
Frequently asked questions  281
 13Event data recorders
  ■
Alphabetical index  
http://q-r.to/bagGl9 
Access to additional videos  

67
Ease of use and comfort
3On the floor, behind the front seats, a vertical 
partition protects the driver and front passengers 
against the risk of load movement.
Steel or glazed partitions separate the loading 
area from the cab.
When washing your vehicle, never clean 
the inside directly using a water jet.
Stowing rings 
 
 
 
 
 
 
 
Use the stowing rings on the rear floor to secure 
loads.
As a safety precaution in case of sharp braking, 
we recommend placing heavy objects as far 
forwards as possible (i.e. near the cab).
We recommend using the stowing rings on the 
floor to firmly secure the load.
When washing your vehicle, never clean 
the inside directly using a water jet.
Warning triangle 
 
As a safety precaution, before leaving your 
vehicle to set up and install the triangle, always 
switch on the hazard warning lamps and put on 
your high visibility vest.
Storage compartment 
 
There is a compartment in the interior trim of the 
boot in which to store a warning triangle.
Recommendations on 
loading
 
 
The weight of the load must comply with  the Gross Train Weight (GTW).
For more information on  Engine technical 
data and towed loads , refer to the 
corresponding section.
If you are using a carrying system (roof 
bars/roof rack), comply with the 
maximum loads associated with this system.
For more information on  Roof bars/Roof 
rack , refer to the corresponding section.   

93
Safety
5The eCall (SOS) system is activated by default.
►  In an emergency , press button 1 for more 
than 2 seconds.
The lit indicator lamp and a voice message 
confirm that the call has been made to the 
emergency services*.
The eCall
  (SOS) system   immediately locates 
your vehicle and puts you in contact with the 
appropriate emergency services**.
►
 
Pressing again immediately cancels the 
request.
The indicator lamp flashes while the vehicle 
data is being sent, and then remains lit when 
communication is established.
If an impact is detected by the airbag 
control unit, an emergency call is made 
automatically, irrespective of the deployment 
of any airbags.
This system is a public service and is  free of charge.
Operation of the system
– Upon switching on the ignition, the indicator 
lamp lights up red, then green, and then goes 
out: the system is operating correctly
.
* In accordance with the general conditions of use of the service, available from dealers an\
d subject to technological and technical limitations.
**  Depend ing on the geographic coverage of the "eCall (SOS)" and "ASSISTANCE" systems. 
The list of countries covered and the telematic services provided is ava\
ilable from dealers or on the website for your country.
– The indicator lamp flashes red: replace the 
back-up battery .
–
 
The indicator lamp is fixed red: system 
malfunction. 
The emergency and assistance call 
services may not work.
–
 
If the indicator lamp does not come on when 
the ignition is switched on, this also means that 
there is a system malfunction.
If the problem persists, contact a qualified 
workshop as soon as possible.
A system fault does not prevent the  vehicle from being driven.
Data processing
All processing of personal data by 
the eCall (SOS) function complies with 
the framework for protection of personal 
information established by Regulation 
2016/679 (General Data Protection 
Regulation - GDPR) and Directive 2002/58/
EC of the European Parliament and the 
Council, and in particular, seeks to protect 
the vital interests of the data subject, in 
accordance with Article 6 (1) d) GDPR.
The processing of personal data is strictly 
limited to the purpose of handling the eCall 
(SOS) function used with the “112” single 
European emergency call number.
The eCall (SOS) function is only able to 
collect and process the following data 
relating to the vehicle: vehicle identification 
number, vehicle type (passenger vehicle or 
light commercial vehicle), fuel type or power 
source, three most recent locations and 
direction of travel, number of passengers 
and a timestamped log file of the automatic 
activation of the system and its timestamp.
The recipients of the processed data are the 
emergency call handling centres designated 
by the relevant national authorities in the 
territory in which they are located, enabling 
priority routing and handling of calls to the 
“112” emergency number.
Data storage
Data contained in the system’s memory 
is not accessible from outside the system until 
a call is made. The system is not traceable 
and is not continuously monitored in its 
normal operating mode.
The data in the system's internal memory is 
automatically and continuously erased. Only 
the vehicle’s three most recent locations, 
necessary for the normal functioning of the 
system, are stored.
When an emergency call is triggered, the data 
log is stored for no more than 13 hours.   

94
Safety
Access to data
You have the right of access to data and 
as appropriate to request the rectification, 
erasure or restriction of processing of any 
personal data not processed in accordance 
with the provisions of GDPR. Third parties 
to which data has been disclosed shall 
be notified of any rectification, erasure or 
restriction carried out in compliance with 
GDPR, unless it proves impossible or 
involves a disproportionate effort.
You also have the right to lodge a complaint 
with the respective data protection 
supervisory authority.
If you want to claim your above-mentioned 
rights please contact us per email at: 
[email protected].
For more information regarding our contact 
details please take a look at our Privacy & 
Cookies Policy on the brand's website.
ASSISTANCE
► If the vehicle breaks down, press button  2  
for more than 2 seconds to request assistance 
(confirmed by a voice message*).
►
 
Pressing again immediately cancels the 
request.
* Depending on the geographic coverage of the "eCall (SOS)" and "ASSISTANCE" systems and the official national language chosen by the owner of the 
vehicle. 
The list of countries covered and the telematic services provided is ava\
ilable from dealers or on the website for your country.
Privacy mode allows you to manage the 
level of sharing (data and/or location) 
between your vehicle and CITROËN.
It can be configured in the  Settings touch 
screen menu.
By default, depending on equipment, 
deactivate/reactivate geolocation by 
simultaneously pressing the 2 buttons, then 
press the "ASSISTANCE" button to confirm.
If you purchased your vehicle outside the 
CITROËN dealer network, we invite you 
to have a dealer check the configuration of 
these services and, if desired, modify them to 
suit your wishes. In a multilingual country, 
configuration is possible in the official national 
language of your choice.
For technical reasons, in particular to 
improve the quality of telematic services 
for customers, the Manufacturer reserves the 
right to carry out updates to the vehicle's 
on-board telematic system at any time.
If you benefit from the Citroën Connect 
Box offer with the SOS and Assistance 
Pack included, there are additional services 
available to you in your personal space, via 
the website for your country.
For information about the SOS and 
Assistance Pack, please refer to the general 
conditions for these services.
Hazard warning lamps 
 
 
 
► Pressing this red button causes all the 
direction indicators to flash.
They can work with the ignition switched off.
Automatic operation of  hazard warning lamps
When braking in an emergency, depending on 
the rate of deceleration, the hazard warning 
lamps come on automatically. They switch off 
automatically when you next accelerate.
They can be switched off by pressing the button.   

97
Safety
5Operation
The system is activated automatically when the 
ignition is switched on.
The electronic stability control system (ESC) 
must not have any faults.
The vehicle speed must be between 37 and 99 
mph (60 and 160  km/h).
If the system detects that the trailer is 
snaking, it applies the brakes to stabilise 
the trailer and reduces engine power, if 
necessary, to slow the vehicle (indicated by the 
flashing of this warning lamp on the instrument 
panel and the brake lamps coming on).
For information on weights and towed loads, 
refer to the Engine technical data and towed 
loads section or your vehicle’s registration 
certificate.
To ensure safe driving with a  Towing device, 
refer to the corresponding section.
Malfunction
If a fault occurs, this warning lamp lights 
up on the instrument panel, accompanied 
by a message and an audible signal.
To continue towing a trailer, reduce speed and 
drive carefully!
Have it checked by a CITROËN dealer or a 
qualified workshop.
The trailer stability control system  provides an extra safety feature under 
normal driving conditions, when following the 
recommendations for use of trailers and 
current legislation in force in your country. It 
must not encourage the driver to take extra 
risks, such as using a trailer in unsuitable 
conditions of operation (e.g.
  excessive load, 
exceeded nose weight, worn or under-inflated 
tyres, faulty braking system) or driving at 
excessive speed.
In certain cases, the system may not detect 
trailer snaking, particularly with a light trailer.
When driving on slippery or poor surfaces, the 
system may not be able to prevent sudden 
trailer snaking.
Advanced Grip Control
(Depending on version)
A special, patented traction control system, 
which improves driveability on snow, mud and 
sand.
This system, optimised for operation in a range 
of conditions, enables you to manoeuvre in most 
slippery conditions (encountered during normal 
passenger car use).
When combined with all-season Peak Mountain 
Snow Flake tyres, this system offers a 
compromise between safety, grip and driveability.
When combined with suitable tyres, this system 
offers a compromise between safety, grip and 
driveability.
The accelerator pedal should be pressed 
sufficiently to allow the system to harness the 
power of the engine. Operation at high engine 
speeds is completely normal.
A five-position selector knob allows you to 
choose the setting best suited to the driving 
conditions encountered.
An indicator lamp associated with each mode 
comes on, accompanied by the display of a 
message to confirm your choice.
Operating modes 
 
 
 
Standard (ESC)
This mode is calibrated for a low level of  wheel spin, based on the different levels 
of grip normally encountered on the road.
Whenever the ignition is switched off, the 
system automatically resets to this mode.   

190
Practical information
Comply with the maximum authorised 
towable weight, as indicated on your 
vehicle's registration certificate, on the 
manufacturer's label and in the  Technical 
data section of this guide.
If using accessories attached to the 
towing device (e.g.   bicycle carriers, tow 
boxes):
–
 
Comply with the maximum authorised nose 
weight.
–
 
Do not transport more than 4 conventional 
bicycles or 2 electric bicycles.
When loading bicycles onto a bicycle carrier 
on a towball, be sure to place the heaviest 
bicycles as close as possible to the vehicle.
Observe the legislation in force in the 
country where you are driving.
Electric motor
An electric vehicle may be fitted with a 
towing device.
It is therefore possible to tow a trailer or 
caravan.
Contact a CITROËN dealer or qualified 
workshop for more information and to obtain a 
suitable towing device.
Overload indicator 
 
The overload indicator is a driving aid and 
informs you that the maximum authorised 
weight has been exceeded; this may be either 
the gross vehicle weight (GVW) or the maximum 
authorised weight on either axle (front and rear) 
(GAWR).
The indicator does not relieve the user  from their responsibility.
Even if you correctly measure the weight 
of the vehicle's load, any factor that may 
vary this weight (driver/additional passengers 
seated or taking on additional fuel) after the 
measurement may put the vehicle into the 
overload condition.
 
 
The load includes the weight of the items  stored in the loading area (including any 
fittings such as shelves), but also the weight 
of all persons on board the vehicle, the 
amount of fuel (depending on version) and 
various equipment fitted on the vehicle.
For optimal performance, the vehicle must 
be parked and loaded on level ground (avoid 
the following conditions: parking on a slope or 
straddling a pavement).
Attaching a trailer to your vehicle may  affect the operation of the system.
Operation
The weight on board your vehicle is measured:
►  When the engine starts, automatically .
 
 
ON► When stationary, by pressing this 
button in the loading area. The system is 
then active for 5 minutes.
Display of the measurement in the loading 
area
 
ON    

221
Technical data
9Dimensions (mm)
These dimensions have been measured on an unladen vehicle.The vehicle is available in two lengths (M   and   XL).
Actual values may vary, depending on wheel diameters, loads, engine, etc.
The height may vary, depending on wheel diameters.
 
 
 
 
     

222
Technical data
Vehicle length
M (L1) XL (L2)
A Overall length 4,4034,753
B Overall height Standard version 1,796 to 1,8251,812 to 1,820
Worksite version 1,840 to 1,8601,849 to 1,860
C Wheelbase 2,7852,975
D Front overhang 892
E Rear overhang 726886
F Width inc. mirrors Folded 1,921
Unfolded 2,107
G Front track width 1,553/1,5631,553
H Rear track width 1,569/1,5771,549/1,568