2021 CHEVROLET SILVERADO 2500HD service

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-14632154) - 2021 - CRC - 11/20/20
116 Instruments and Controls
accordingly. If the condition persists, see
your dealer as soon as possible. A Driver
Information Center (DIC) message may
display.
The light flashes when the TCS and/or the
ESC system is actively working.
SeeTraction Control/Electronic Stability
Control 0242.
Trailer Sway Control Light (Uplevel
Cluster)
This light will flash when Trailer Sway
Control is active. See Trailer Sway Control
(TSC) 0285.
Electronic Stability Control (ESC)
Off Light
This light comes on briefly when the vehicle
is turned on. If the light does not come on,
have the vehicle serviced by your dealer.
If the system is working normally, the
indicator light then turns off.
serviced by your dealer. If the system is
working normally, the indicator light then
turns off. This light comes on when the
Electronic Stability Control (ESC) system is
turned off. If ESC is off, the Traction Control
System (TCS) is also off. To turn ESC off and
on, see Traction Control/Electronic Stability
Control 0242.
If ESC and TCS are off, the systems do not
assist in controlling the vehicle. Adjust
driving accordingly.
Engine Coolant Temperature
Warning Light
This light comes on briefly while starting
the vehicle.
If it does not, have the vehicle serviced by
your dealer. If the system is working
normally the indicator light goes off.
Caution
The engine coolant temperature warning
light indicates that the vehicle has
overheated. Driving with this light on can
damage the engine and it may not be
covered by the vehicle warranty. See
Engine Overheating 0312.
The engine coolant temperature warning
light comes on when the engine has
overheated.

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-14632154) - 2021 - CRC - 11/20/20
Instruments and Controls 117
If this happens, pull over and turn off the
engine as soon as possible. SeeEngine
Overheating 0312.
Driver Mode Control Light
This light comes on when Snow/Ice Mode is
selected.
This light comes on when Off-Road Mode is
selected.
See Driver Mode Control 0244.
Tire Pressure Light
For vehicles with the Tire Pressure Monitor
System (TPMS), this light comes on briefly
when the engine is started. It provides
information about tire pressures and
the TPMS.
When the Light Is On Steady
This indicates that one or more of the tires
are significantly underinflated.
A Driver Information Center (DIC) tire
pressure message may also display. Stop as
soon as possible, and inflate the tires to the
pressure value shown on the Tire and
Loading Information label. See Tire Pressure
0 341.
When the Light Flashes First and Then Is On
Steady
If the light flashes for about a minute and
then stays on, there may be a problem with
the TPMS. If the problem is not corrected, the light will come on at every ignition
cycle. See
Tire Pressure Monitor Operation
0 343.
Engine Oil Pressure Light (Uplevel
Cluster)
Caution
Lack of proper engine oil maintenance
can damage the engine. Driving with the
engine oil low can also damage the
engine. The repairs would not be covered
by the vehicle warranty. Check the oil
level as soon as possible. Add oil if
required, but if the oil level is within the
operating range and the oil pressure is
still low, have the vehicle serviced.
Always follow the maintenance schedule
for changing engine oil.
This light should come on briefly as the
engine is started. If it does not come on,
have the vehicle serviced by your dealer.

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-14632154) - 2021 - CRC - 11/20/20
118 Instruments and Controls
If the light comes on and stays on, it means
that oil is not flowing through the engine
properly. The vehicle could be low on oil
and might have some other system
problem. See your dealer.
Low Fuel Warning Light
This light is near the fuel gauge and comes
on briefly when the ignition is turned on as
a check to show it is working.
It also comes on when the fuel tank is low
on fuel. The light turns off when fuel is
added. If it does not, have the vehicle
serviced.
Security Light
The security light should come on briefly as
the engine is started. If it does not come on,
have the vehicle serviced by your dealer.
If the system is working normally, the
indicator light turns off.
If the light stays on and the engine does
not start, there could be a problem with the
theft-deterrent system. SeeImmobilizer
Operation 029.
High-Beam On Light
This light comes on when the high-beam
headlamps are in use. See Headlamp High/
Low-Beam Changer 0136.
IntelliBeam Light
This light comes on when the IntelliBeam
system, if equipped, is enabled. See Exterior
Lamp Controls 0134.
Front Fog Lamp Light
For vehicles with fog lamps, this light comes
on when the fog lamps are on.
The light goes out when the fog lamps are
turned off. See Fog Lamps0138.
Lamps On Reminder
This light comes on when the exterior lamps
are in use, except when only the Daytime
Running Lamps (DRL) are active. See Exterior
Lamp Controls 0134.

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-14632154) - 2021 - CRC - 11/20/20
Instruments and Controls 125
English Shown, Metric Similar
Navigation/Active OnStar View : This
displays the speed view along with
indicators for vehicle ahead, Lane Departure
Warning/Lane Keep Assist, trailer sway, and
pedestrian advisory. Turn-by-Turn navigation
information is shown during active route.
The compass heading is displayed when
navigation routing is not active.
Navigation Turn-by-Turn Alerts shown in the
instrument cluster may also be displayed in
any HUD view.English Shown, Metric Similar
Off Road View : This displays the speed
view along with indicators for vehicle ahead,
Lane Departure Warning/Lane Keep Assist,
trailer sway, four-wheel drive status, and
pedestrian advisory. Off-road information
such as pitch angle, steering angle, and
rolling angle is also shown.
Care of the HUD
Clean the inside of the windshield to remove
any dirt or film that could reduce the
sharpness or clarity of the HUD image.
Clean the HUD lens with a soft cloth
sprayed with glass cleaner. Wipe the lens
gently, then dry it.
HUD Troubleshooting
Check that:
.Nothing is covering the HUD lens.
.The HUD brightness setting is not too
dim or too bright.
.The HUD is adjusted to the proper height.
.Polarized sunglasses are not worn.
.The windshield and HUD lens are clean.
If the HUD image is not correct, contact
your dealer.
The windshield is part of the HUD system.
See Windshield Replacement 0323.
Vehicle Messages
Messages displayed on the Driver
Information Center (DIC) indicate the status
of the vehicle or some action that may be
needed to correct a condition. Multiple
messages may appear one after another.
The messages that do not require
immediate action can be acknowledged and
cleared by pressing the thumbwheel. The
messages that require immediate action
cannot be cleared until that action is
performed.
All messages should be taken seriously;
clearing the message does not correct the
problem.
If a SERVICE message appears, see your
dealer.

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-14632154) - 2021 - CRC - 11/20/20
126 Instruments and Controls
Follow the instructions given in the
messages. The system displays messages
regarding the following topics:
.Service Messages
.Fluid Levels
.Vehicle Security
.Brakes
.Steering
.Ride Control Systems
.Driver Assistance Systems
.Cruise Control
.Lighting and Bulb Replacement
.Wiper/Washer Systems
.Doors and Windows
.Seat Belts
.Airbag Systems
.Engine and Transmission
.Tire Pressure
.Battery
Engine Power Messages
ENGINE POWER IS REDUCED
This message displays when the vehicle's
propulsion power is reduced. A reduction in
propulsion power can affect the vehicle's
ability to accelerate. If this message is on,but there is no observed reduction in
performance, proceed to your destination.
Under certain conditions the performance
may be reduced the next time the vehicle is
driven. The vehicle may be driven while this
message is on, but maximum acceleration
and speed may be reduced. Anytime this
message stays on, or displays repeatedly,
the vehicle should be taken to your dealer
for service as soon as possible.
Under certain operating conditions,
propulsion will be disabled. Try restarting
after the ignition has been off for
30 seconds.
Vehicle Speed Messages
SPEED LIMITED TO XXX KM/H (MPH)
This message shows that the vehicle speed
has been limited to the speed displayed. The
limited speed is a protection for various
propulsion and vehicle systems, such as
lubrication, thermal, brakes, suspension,
Teen Driver if equipped, or tires.
Vehicle Personalization
The following are all possible vehicle
personalization features. Depending on the
vehicle, some may not be available.For System, Apps, and Personal features and
functions, see
Settings0181.
To access the vehicle personalization menu: 1. Touch the Settings icon on the Home Page of the infotainment display.
2. Touch Vehicle to display a list of available options.
3. Touch to select the desired feature setting.
4. Touch
9orRto turn a feature off or on.
5. Touch
zto go to the top level of the
Settings menu.
The menu may contain the following:
Rear Seat Reminder
This allows for a chime and a message when
the rear door has been opened before or
during operation of the vehicle.
Touch Off or On.
Climate and Air Quality
Touch and the following may display:
.Auto Fan Speed
.Auto Defog
.Auto Rear Defog

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-14632154) - 2021 - CRC - 11/20/20
130 Instruments and Controls
Automatic Running Boards
This feature specifies the position and use of
the running boards.
Touch Off or On.
Deploy Running Boards
This feature moves the running boards to a
deployed position so they can be used with
the doors closed.
Touch Off or Deploy.
Seating Position
Touch and the following may display:
.Seat Entry Memory
.Seat Exit Memory
Seat Entry Memory
This feature automatically recalls the
previously stored 1 or 2 button positions
when the ignition is changed from off to on
or ACC/ACCESSORY. See Memory Seats046.
Touch Off or On. Seat Exit Memory
This feature automatically recalls the
previously stored exit button position when
the ignition is changed from on or ACC/
ACCESSORY to off and the driver door is
open. See
Memory Seats 046.
Touch Off or On.
Suspension
Touch and the following may display:
.Service Mode
.Alignment Mode
Service Mode
This feature disables the air suspension
system and is used to prevent unintended
raising or lowering of the suspension..
Touch Off or On.
Alignment Mode
This feature will optimize the vehicle height
to provide the most accurate wheel
alignment.
Touch Off or On.
Trailering
Touch and the following may display:
.Side Trailer Camera
.Bed View Camera Lighting
Side Trailer Camera
This feature specifies if using the turn signal
during a lane change will also display an
applicable side view of the trailer and
vehicle. See Assistance Systems for Parking
or Backing 0249.
Touch Off or On.
Bed View Camera Lighting
This feature specifies if the truck bed rail
lights are turned on when the Bed View
Camera is active. See Assistance Systems for
Parking or Backing 0249.
Touch Off or On.
Teen Driver
See “Teen Driver” underSettings 0181.
Valet Mode
This will lock the infotainment system and
steering wheel controls. It may also limit
access to vehicle storage locations,
if equipped.
To enable valet mode:
1. Enter a four-digit code on the keypad.
2. Select Enter to go to the confirmation screen.

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-14632154) - 2021 - CRC - 11/20/20
Lighting 139
Some localities have laws that require the
headlamps to be on with the fog lamps.
Task Lighting
If equipped, task lighting projects light from
the outside mirrors away from the vehicle.
While the vehicle is parked, press
Kto
select one of the following options:
.Left and Right Task Lights Illuminated
.Left Task Light Illuminated
.Right Task Light Illuminated
.Left and Right Task Lights Off
If the vehicle leaves a parked position, the
lights will immediately turn off. If the vehicle is off, the lights will stay on
for approximately 10 minutes.
If any Task lights are on, if the button has
not been pressed after approximately
5 seconds, pressing it again will turn off all
Task Lights.
Auxiliary Roof-Mounted Lamp
If equipped, this button includes wiring
provisions for a dealer or a qualified service
center to install an auxiliary roof lamp.
For information on roof-mounted emergency
lamp installation, see www.gmupfitter.com
or contact your dealer.
If the vehicle has this button, the vehicle
may have the snow plow prep package. See
Add-On Electrical Equipment
0297.
Exterior Cargo Lamps
The cargo lamps provide more light in the
cargo area or on the sides of the vehicle,
if needed. The lamps inside the pickup box,
in the tailgate handle, for the hitch, and/or
the cargo mirror lamps also turn on,
if equipped.
If the vehicle is in P (Park), R (Reverse),
or N (Neutral) the Cargo Lamp Switch causes
the lights to cycle through the following
states for each button press:
- Initial Press:
- CHMSL/Cargo Bed Lights - On
- Cargo Mirror Lights - On
- Cargo Switch Indicator (if equipped) - On

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-14632154) - 2021 - CRC - 11/20/20
Infotainment System 143
Infotainment System
Introduction
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . 143
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 144
Steering Wheel Controls . . . . . . . . . . . . . . . 146
Using the System . . . . . . . . . . . . . . . . . . . . . . 147
Software Updates . . . . . . . . . . . . . . . . . . . . . 150
Radio
AM-FM Radio . . . . . . . . . . . . . . . . . . . . . . . . . . 150
HD Radio Technology . . . . . . . . . . . . . . . . . . 151
Radio Data System (RDS) . . . . . . . . . . . . . . 152
Satellite Radio . . . . . . . . . . . . . . . . . . . . . . . . . 152
Radio Reception . . . . . . . . . . . . . . . . . . . . . . . . 153
Fixed Mast Antenna . . . . . . . . . . . . . . . . . . . 153
Multi-Band Antenna . . . . . . . . . . . . . . . . . . . 153
Audio Players
Avoiding Untrusted Media Devices . . . . . 153
USB Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 153
Auxiliary Jack . . . . . . . . . . . . . . . . . . . . . . . . . . 156
Bluetooth Audio . . . . . . . . . . . . . . . . . . . . . . . 157
OnStar System
OnStar System . . . . . . . . . . . . . . . . . . . . . . . . . 157
Navigation
Using the Navigation System . . . . . . . . . . 158
Maps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 161
Navigation Symbols . . . . . . . . . . . . . . . . . . . . 161Destination . . . . . . . . . . . . . . . . . . . . . . . . . . . . 162
OnStar System . . . . . . . . . . . . . . . . . . . . . . . . 168
Global Positioning System (GPS) . . . . . . . 168
Vehicle Positioning . . . . . . . . . . . . . . . . . . . . 169
Problems with Route Guidance . . . . . . . . 169
If the System Needs Service . . . . . . . . . . . 170
Map Data Updates . . . . . . . . . . . . . . . . . . . . 170
Database Coverage Explanations . . . . . . . 170
Voice Recognition
Voice Recognition . . . . . . . . . . . . . . . . . . . . . 170
Phone
Bluetooth (Overview) . . . . . . . . . . . . . . . . . . 175
Bluetooth (Pairing and Using a
Phone) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 176
Apple CarPlay and Android Auto . . . . . . 180
Settings
Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 181
Teen Driver . . . . . . . . . . . . . . . . . . . . . . . . . . . . 187
Trademarks and License Agreements
Trademarks and License Agreements . . . . . . . . . . . . . . . . . . . . . . . . . 190
Introduction
Read the following pages to become familiar
with the features.
{Warning
Taking your eyes off the road for too
long or too often while using any
infotainment feature can cause a crash.
You or others could be injured or killed.
Do not give extended attention to
infotainment tasks while driving. Limit
your glances at the vehicle displays and
focus your attention on driving. Use voice
commands whenever possible.
The infotainment system has built-in
features intended to help avoid distraction
by disabling some features when driving.
These features may gray out when they
are unavailable. Many infotainment features
are also available through the instrument
cluster and steering wheel controls.
Before driving:
.Become familiar with the operation,
center stack controls, steering wheel
controls, and infotainment display.