Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-14632154) - 2021 - CRC - 11/20/20
Introduction 5
1. Tow/Haul Mode (On Some Models). SeeDriver Mode Control 0244.
Automatic Transfer Case Control (If
Equipped). See Four-Wheel Drive 0236.
Driver Mode Control 0244 (If Equipped).
2. Air Vents 0204.
3. Turn Signal Lever. See Turn and
Lane-Change Signals 0138.
Windshield Wiper/Washer 097.
4. Head-Up Display (HUD) 0123 (If
Equipped).
5. Instrument Cluster 0102.
6. Shift Lever. See Automatic Transmission
0 232.
Range Selection Mode. See Manual Mode
0 235.
7. Light Sensor. See Automatic Headlamp
System 0136.
8. Infotainment Controls. See Overview
0 144.
9. Climate Control Systems 0199 (If
Equipped).
Dual Automatic Climate Control System
0 201 (If Equipped).
10. Heated and Ventilated Front Seats 049
(If Equipped). 11.XPark Assist Switch (If Equipped). See
Assistance Systems for Parking or Backing
0 249.
gTraction Control/Electronic Stability
Control 0242.
|Hazard Warning Flashers 0137.
@Lane Departure Warning (LDW) 0262
(If Equipped).
5Hill Descent Control Switch (If
Equipped). See Hill Descent Control (HDC)
0 244.
jPower Assist Steps 026 (If
Equipped).
5Power Release Tailgate (If
Equipped). See Tailgate023.
ADC/AC Switch. See Power Outlets
0 98.
LExpress Window Down Button (If
Equipped). See Power Windows 038.
Tow/Haul Mode 0235 (On Some
Models).
Exhaust Brake (If Equipped). See Duramax
Diesel Supplement.
Power Take-Off (PTO) (If Equipped). See
Duramax Diesel Supplement. 12. Power Outlet (Alternating Current) (If
Equipped). See Power Outlets098.
13. Power Outlets 098.
14. USB Port 0153.
15. Wireless Charging 099 (If Equipped).
16. Trailer Brake Control Panel (If Equipped). See“Integrated Trailer Brake Control
System” underTowing Equipment 0276.
17. ENGINE START/STOP. See Ignition
Positions (Keyless Access) 0226 or
Ignition Positions (Key Access) 0224.
18. Steering Wheel Controls 096 (If
Equipped).
Driver Information Center (DIC) Controls.
See Driver Information Center (DIC) (Base
Level) 0119 or
Driver Information Center (DIC) (Midlevel
and Uplevel) 0120.
19. Horn 097.
20. Hood Release. See Hood0302.
21. Steering Wheel Adjustment 096 (Out
of View).
22. Cruise Control 0246.
Forward Collision Alert (FCA) System
0 257 (If Equipped).
Heated Steering Wheel 096 (If
Equipped).
Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-14632154) - 2021 - CRC - 11/20/20
Seats and Restraints 43
Adjust the head restraint so that the top of
the restraint is at the same height as the
top of the occupant's head. This position
reduces the chance of a neck injury in a
crash.
To raise or lower the head restraint, press
the button on the side of the head restraint
and pull up or push the head restraint down
and release the button.
Pull and push on the head restraint after the
button is released to make sure that it is
locked in place.
The front seat outboard head restraints are
not removable.
Rear Head Restraints
The vehicle’s rear seat has head restraints in
the outboard seating positions that cannot
be adjusted.
The head restraint can be folded forward to
allow for better visibility when the rear seat
is unoccupied. To fold the head restraint,
press the button on the side of the head
restraint.
When an occupant is in the seat, always
return the head restraint to the upright
position until it locks into place. Push and
pull on the head restraint to make sure that
it is locked.If you are installing a child restraint in the
rear seat, see
Lower Anchors and Tethers for
Children (LATCH System) 074.
Center Headrest
The vehicle’s rear seat may be equipped
with a headrest in the center seating
position that cannot be adjusted.
If you are installing a child restraint in the
rear seat, see Lower Anchors and Tethers for
Children (LATCH System) 074.
Front Seats
Seat Adjustment
{Warning
You can lose control of the vehicle if you
try to adjust a driver seat while the
vehicle is moving. Adjust the driver seat
only when the vehicle is not moving.
Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-14632154) - 2021 - CRC - 11/20/20
44 Seats and Restraints
To adjust a manual seat:1. Pull the handle at the front of the seat.
2. Slide the seat to the desired position and release the handle.
3. Try to move the seat back and forth to be sure it is locked in place.
To adjust the seatback, see Reclining
Seatbacks 045.
To adjust the lumbar support, if equipped,
see Lumbar Adjustment 045.
Center Seat
If equipped, the center front seatback
doubles as an armrest and cupholder/
storage area for the driver and passenger
when the center front seat is not used.
Pull the strap on the side of the center
seatback to fold the center seatback. Do not
use the center seatback as a seating position
when the seatback is folded down.
To raise the seatback, push the seatback
rearward until it locks in the upright
position. Push and pull on the seatback to
make sure it is locked.
Power Seat Adjustment
To adjust a power seat, if equipped:
.Move the seat forward or rearward by
sliding the control forward or rearward.
.Raise or lower the front part of the seat
cushion by moving the front of the
control up or down.
.Raise or lower the seat by moving the
rear of the control up or down.
To adjust the seatback, see Reclining
Seatbacks 045.
To adjust the lumbar support, see Lumbar
Adjustment 045.
Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-14632154) - 2021 - CRC - 11/20/20
Seats and Restraints 45
Some vehicles are equipped with a feature
that activates a vibrating pulse alert in the
driver seat to help the driver avoid crashes.
SeeDriver Assistance Systems 0247.
Lumbar Adjustment
Power Lumbar
To adjust the lumbar support, if equipped:
.Press and hold the control forward to
increase or rearward to decrease upper
and lower lumbar support at the
same time.
Reclining Seatbacks
{Warning
Sitting in a reclined position when the
vehicle is in motion can be dangerous.
Even when buckled up, the seat belts
cannot do their job.
The shoulder belt will not be against
your body. Instead, it will be in front of
you. In a crash, you could go into it,
receiving neck or other injuries.
The lap belt could go up over your
abdomen. The belt forces would be there,
not at your pelvic bones. This could cause
serious internal injuries.
For proper protection when the vehicle is
in motion, have the seatback upright.
Then sit well back in the seat and wear
the seat belt properly.
Do not have a seatback reclined if the
vehicle is moving.
Manual Reclining Seatbacks
{Warning
If either seatback is not locked, it could
move forward in a sudden stop or crash.
That could cause injury to the person
sitting there. Always push and pull on
the seatbacks to be sure they are locked.
Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-14632154) - 2021 - CRC - 11/20/20
Instruments and Controls 95
Instruments and Controls
Controls
Steering Wheel Adjustment . . . . . . . . . . . . 96
Steering Wheel Controls . . . . . . . . . . . . . . . 96
Heated Steering Wheel . . . . . . . . . . . . . . . . . 96
Horn . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
Windshield Wiper/Washer . . . . . . . . . . . . . . 97
Compass . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98
Clock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98
Power Outlets . . . . . . . . . . . . . . . . . . . . . . . . . . 98
Wireless Charging . . . . . . . . . . . . . . . . . . . . . . 99
Warning Lights, Gauges, and Indicators
Warning Lights, Gauges, andIndicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102
Instrument Cluster . . . . . . . . . . . . . . . . . . . . . 102
Speedometer . . . . . . . . . . . . . . . . . . . . . . . . . . 106
Odometer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106
Trip Odometer . . . . . . . . . . . . . . . . . . . . . . . . 106
Tachometer . . . . . . . . . . . . . . . . . . . . . . . . . . . 106
Fuel Gauge . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106
Engine Oil Pressure Gauge . . . . . . . . . . . . . 107
Engine Coolant Temperature Gauge . . . 108
Voltmeter Gauge . . . . . . . . . . . . . . . . . . . . . . 109
Seat Belt Reminders . . . . . . . . . . . . . . . . . . . 109
Airbag Readiness Light . . . . . . . . . . . . . . . . . 110
Passenger Airbag Status Indicator . . . . . . 110
Charging System Light . . . . . . . . . . . . . . . . . 111 Malfunction Indicator Lamp (Check
Engine Light) . . . . . . . . . . . . . . . . . . . . . . . . . 111
Brake System Warning Light . . . . . . . . . . . 113
Electric Parking Brake Light . . . . . . . . . . . . 113
Service Electric Parking Brake Light . . . . . 113
Antilock Brake System (ABS) Warning Light . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114
Four-Wheel-Drive Light . . . . . . . . . . . . . . . . . 114
Tow/Haul Mode Light . . . . . . . . . . . . . . . . . . 114
Hill Descent Control Light . . . . . . . . . . . . . . 114
Lane Departure Warning (LDW) Light . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115
Vehicle Ahead Indicator . . . . . . . . . . . . . . . . 115
Traction Off Light . . . . . . . . . . . . . . . . . . . . . . 115
Traction Control System (TCS)/Electronic Stability Control Light . . . . . . . . . . . . . . . . 115
Electronic Stability Control (ESC) Off Light . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116
Engine Coolant Temperature Warning Light . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116
Driver Mode Control Light . . . . . . . . . . . . . 117
Tire Pressure Light . . . . . . . . . . . . . . . . . . . . . 117
Engine Oil Pressure Light (Uplevel Cluster) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117
Low Fuel Warning Light . . . . . . . . . . . . . . . . 118
Security Light . . . . . . . . . . . . . . . . . . . . . . . . . . 118
High-Beam On Light . . . . . . . . . . . . . . . . . . . 118
Front Fog Lamp Light . . . . . . . . . . . . . . . . . . 118
Lamps On Reminder . . . . . . . . . . . . . . . . . . . 118
Cruise Control Light . . . . . . . . . . . . . . . . . . . . 119 Door Ajar Light . . . . . . . . . . . . . . . . . . . . . . . . 119
Information Displays
Driver Information Center (DIC) (Base
Level) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119
Driver Information Center (DIC) (Midlevel and Uplevel) . . . . . . . . . . . . . . . 120
Head-Up Display (HUD) . . . . . . . . . . . . . . . . 123
Vehicle Messages
Vehicle Messages . . . . . . . . . . . . . . . . . . . . . . 125
Engine Power Messages . . . . . . . . . . . . . . . 126
Vehicle Speed Messages . . . . . . . . . . . . . . . 126
Vehicle Personalization
Vehicle Personalization . . . . . . . . . . . . . . . . 126
Universal Remote System
Universal Remote System . . . . . . . . . . . . . . 131
Universal Remote System Programming . . . . . . . . . . . . . . . . . . . . . . . . . 131
Universal Remote System Operation . . . 133
Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-14632154) - 2021 - CRC - 11/20/20
426 Index
Lights (cont'd)High/Low Beam Changer . . . . . . . . . . . . . . 136
Hill Descent Control . . . . . . . . . . . . . . . . . . . . 114
Lane Departure Warning . . . . . . . . . . . . . . . . 115
Low Fuel Warning . . . . . . . . . . . . . . . . . . . . . . 118
Seat Belt Reminders . . . . . . . . . . . . . . . . . . . 109
Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118
Service Electric Parking Brake . . . . . . . . . . . 113
Tire Pressure . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117
Tow/Haul Mode . . . . . . . . . . . . . . . . . . . . . . . . 114
Traction Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115
Limited-Slip Differential . . . . . . . . . . . . . . . . . . 245
Lock
Steering Column . . . . . . . . . . . . . . . . . . . . . . . . 28
Locking Rear Axle . . . . . . . . . . . . . . . . . . . . . . . . 245
Locks Automatic Door . . . . . . . . . . . . . . . . . . . . . . . . . 22
Delayed Locking . . . . . . . . . . . . . . . . . . . . . . . . 22
Door . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Lockout Protection . . . . . . . . . . . . . . . . . . . . . . 22
Power Door . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Loss of Control . . . . . . . . . . . . . . . . . . . . . . . . . . 210
Low Fuel Warning Light . . . . . . . . . . . . . . . . . . 118
Lower Anchors and Tethers for Children (LATCH System) . . . . . . . . . . . . . . . . 74
Lumbar Adjustment . . . . . . . . . . . . . . . . . . . . . . . 45 Front Seats . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45M
MaintenanceRecords . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 396
Maintenance and Care Additional . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 390
Maintenance Schedule . . . . . . . . . . . . . . . . . . . 384 Recommended Fluids andLubricants . . . . . . . . . . . . . . . . . . . . . . . . . . . . 393
Transfer Case . . . . . . . . . . . . . . . . . . . . . . . . . . 236
Malfunction Indicator Lamp . . . . . . . . . . . . . . . 111
Manual Mirrors . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Manual Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . 235
Manual Windows . . . . . . . . . . . . . . . . . . . . . . . . . 38
Map Data Updates . . . . . . . . . . . . . . . . . . . . . . . 170
Maps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 161
Media
Avoiding Untrusted Devices . . . . . . . . . . . . 153
Memory Seats . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Messages Engine Power . . . . . . . . . . . . . . . . . . . . . . . . . . 126
Vehicle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125
Vehicle Speed . . . . . . . . . . . . . . . . . . . . . . . . . . 126
Mirror Rear Camera . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Mirrors Automatic Dimming . . . . . . . . . . . . . . . . . . . . 33
Automatic Dimming Rearview . . . . . . . . . . 34
Blind Spot . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33 Mirrors (cont'd)
Convex . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Folding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Heated . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Manual Rearview . . . . . . . . . . . . . . . . . . . . . . . 34
Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Tilt in Reverse . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Trailer Tow . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Mirrors, Interior Rearview . . . . . . . . . . . . . . . . . 34
Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 244 Driver Control . . . . . . . . . . . . . . . . . . . . . . . . . 244
Monitor System, Tire Pressure . . . . . . . . . . . 342
Multi-band Antenna . . . . . . . . . . . . . . . . . . . . . . 153
N
Navigation Connected Services . . . . . . . . . . . . . . . . . . . . 417
Destination . . . . . . . . . . . . . . . . . . . . . . . . . . . . 162
Using the System . . . . . . . . . . . . . . . . . . . . . . 158
Navigation Symbols . . . . . . . . . . . . . . . . . . . . . . 161
New Vehicle Break-In . . . . . . . . . . . . . . . . . . . . 223
Noise Control System . . . . . . . . . . . . . . . . . . . . 320
O
Odometer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106 Trip . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106
Off-Road . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 211 Driving . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 211
Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-14632154) - 2021 - CRC - 11/20/20
Index 429
Seats (cont'd)Rear . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Reclining Seatbacks . . . . . . . . . . . . . . . . . . . . . 45
Underseat Storage . . . . . . . . . . . . . . . . . . . . . . 92
Securing Child Restraints . . . . . . . . . . . . . . 84, 87
Security Light . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118
OnStar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 413
Vehicle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Vehicle Alarm . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 205 Accessories and Modifications . . . . . . . . . 302
Climate Control System . . . . . . . . . . . . . . . . 199
Doing Your Own Work . . . . . . . . . . . . . . . . . 302
Maintenance Records . . . . . . . . . . . . . . . . . . 396
Maintenance, General Information . . . . . 383
Parts Identification . . . . . . . . . . . . . . . . . . . . . 397
Scheduling Appointments . . . . . . . . . . . . . . 405
Service Electric Parking Brake Light . . . . . . . 113
Services Special Application . . . . . . . . . . . . . . . . . . . . . 390
Servicing System . . . . . . . . . . . . . . . . . . . . . . . . 170
Servicing the Airbag . . . . . . . . . . . . . . . . . . . . . . 66
Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 181
Shift Lock Control Function Check, Automatic Transmission . . . . . . . . . . . . . . . . 322
Shifting Into Park . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 230 Shifting (cont'd)
Out of Park . . . . . . . . . . . . . . . . . . . . . . . . . . . . 231
Side Blind Zone Alert (SBZA) . . . . . . . . . . . . . 260
Signals, Turn and Lane-Change . . . . . . . . . . . .138
Snow Plow . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 297
Software Updates . . . . . . . . . . . . . . . . . . . . . . . . 150
Special Application Services . . . . . . . . . . . . . . 390
Specifications and Capacities . . . . . . . . . . . . . 398
Speedometer . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106
Start Assist, Hill . . . . . . . . . . . . . . . . . . . . . . . . . . 242
Start Vehicle, Remote . . . . . . . . . . . . . . . . . . . . . 20
Starter Switch Check . . . . . . . . . . . . . . . . . . . . . . 321
Starting the Engine . . . . . . . . . . . . . . . . . . . . . . 227
Steering . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 209 Fluid, Power . . . . . . . . . . . . . . . . . . . . . . . . . . . 314
Heated Wheel . . . . . . . . . . . . . . . . . . . . . . . . . . 96
Wheel Adjustment . . . . . . . . . . . . . . . . . . . . . . 96
Wheel Controls . . . . . . . . . . . . . . . . . . . . . . . . . 96
Steering Column Lock . . . . . . . . . . . . . . . . . . . . . 28
Steering Wheel Controls . . . . . . . . . . . . . . . . . 146
Steps Power Assist . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Stoplamps and Back-up Lamps Bulb Replacement . . . . . . . . . . . . . . . . . . . . . . 326
Storage Rear . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92
Storage Areas Center Console . . . . . . . . . . . . . . . . . . . . . . . . . 92 Storage Areas (cont'd)
Floor Console . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
Glove Box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
Underseat . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92
Storage Compartments . . . . . . . . . . . . . . . . . . . .91
Struts Gas . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 323
Stuck Vehicle . . . . . . . . . . . . . . . . . . . . . . . . . . . . 216
Sun Visors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Sunroof . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Symbols . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2 Navigation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 161
System Brake Pad Life . . . . . . . . . . . . . . . . . . . . . . . . . 316
Engine Air Filter Life . . . . . . . . . . . . . . . . . . . 308
Forward Collision Alert (FCA) . . . . . . . . . . . 257
Global Positioning . . . . . . . . . . . . . . . . . . . . . 168
Infotainment . . . . . . . . . . . . . . . . . . . . . . . . . . . . 411
Noise Control . . . . . . . . . . . . . . . . . . . . . . . . . . 320
OnStar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 168
Systems
Driver Assistance . . . . . . . . . . . . . . . . . . . . . . 247
T
Tachometer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106
Tailgate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23