Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-14632154) - 2021 - CRC - 11/20/20
Introduction 5
1. Tow/Haul Mode (On Some Models). SeeDriver Mode Control 0244.
Automatic Transfer Case Control (If
Equipped). See Four-Wheel Drive 0236.
Driver Mode Control 0244 (If Equipped).
2. Air Vents 0204.
3. Turn Signal Lever. See Turn and
Lane-Change Signals 0138.
Windshield Wiper/Washer 097.
4. Head-Up Display (HUD) 0123 (If
Equipped).
5. Instrument Cluster 0102.
6. Shift Lever. See Automatic Transmission
0 232.
Range Selection Mode. See Manual Mode
0 235.
7. Light Sensor. See Automatic Headlamp
System 0136.
8. Infotainment Controls. See Overview
0 144.
9. Climate Control Systems 0199 (If
Equipped).
Dual Automatic Climate Control System
0 201 (If Equipped).
10. Heated and Ventilated Front Seats 049
(If Equipped). 11.XPark Assist Switch (If Equipped). See
Assistance Systems for Parking or Backing
0 249.
gTraction Control/Electronic Stability
Control 0242.
|Hazard Warning Flashers 0137.
@Lane Departure Warning (LDW) 0262
(If Equipped).
5Hill Descent Control Switch (If
Equipped). See Hill Descent Control (HDC)
0 244.
jPower Assist Steps 026 (If
Equipped).
5Power Release Tailgate (If
Equipped). See Tailgate023.
ADC/AC Switch. See Power Outlets
0 98.
LExpress Window Down Button (If
Equipped). See Power Windows 038.
Tow/Haul Mode 0235 (On Some
Models).
Exhaust Brake (If Equipped). See Duramax
Diesel Supplement.
Power Take-Off (PTO) (If Equipped). See
Duramax Diesel Supplement. 12. Power Outlet (Alternating Current) (If
Equipped). See Power Outlets098.
13. Power Outlets 098.
14. USB Port 0153.
15. Wireless Charging 099 (If Equipped).
16. Trailer Brake Control Panel (If Equipped). See“Integrated Trailer Brake Control
System” underTowing Equipment 0276.
17. ENGINE START/STOP. See Ignition
Positions (Keyless Access) 0226 or
Ignition Positions (Key Access) 0224.
18. Steering Wheel Controls 096 (If
Equipped).
Driver Information Center (DIC) Controls.
See Driver Information Center (DIC) (Base
Level) 0119 or
Driver Information Center (DIC) (Midlevel
and Uplevel) 0120.
19. Horn 097.
20. Hood Release. See Hood0302.
21. Steering Wheel Adjustment 096 (Out
of View).
22. Cruise Control 0246.
Forward Collision Alert (FCA) System
0 257 (If Equipped).
Heated Steering Wheel 096 (If
Equipped).
Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-14632154) - 2021 - CRC - 11/20/20
20 Keys, Doors, and Windows
Remote Vehicle Start
If equipped with the remote start feature,
the climate control system will come on
when the vehicle is started remotely,
depending on the outside temperature.
The rear defog and heated and ventilated
seats, if equipped, may also come on. See
Heated and Ventilated Front Seats049 and
Vehicle Personalization 0126.
If equipped, the automatic heated steering
wheel may also come on. See Heated
Steering Wheel 096.
Laws in some communities may restrict the
use of remote starters. Check local
regulations for any requirements on remote
starting of vehicles.
Do not use remote start if the vehicle is low
on fuel. The vehicle may run out of fuel.
The vehicle cannot be remote started if:
.The RKE transmitter is inside the vehicle
or if the key is in the ignition.
.The hood is not closed.
.There is an emission control system
malfunction and the lamp is on.
.The ignition is in any mode other
than off.
.The hazard warning flashers are on.
.Two remote starts or a remote start with
an extension have been used.
.The vehicle is not in P (Park).
The engine will turn off during a remote
vehicle start if:
.The coolant temperature gets too high.
.The oil pressure gets low.
The RKE transmitter range may be reduced
while the vehicle is running.
Other conditions can affect the performance
of the transmitter. See Remote Keyless Entry
(RKE) System 010.
Starting the Engine Using Remote Start
1. Press and release
Q.
2. Immediately press and hold
/until the
turn signal lamps flash or for at least
four seconds.
When the vehicle starts, the parking
lamps will turn on. The doors will be
locked and the climate control system
may come on.
The engine will continue to run for
15 minutes. After 30 seconds, repeat
Steps 1 and 2 for a 15-minute time
extension. Turn the ignition on to operate the vehicle.
Extending Engine Run Time
The engine run time can be extended by
15 minutes, for a total of 30 minutes,
if during the first 15 minutes Steps 1 and 2
are repeated while the engine is still
running. An extension can be requested
30 seconds after starting.
A maximum of two remote starts, or a
single start with an extension, is allowed
between ignition cycles.
The vehicle's ignition must be turned on and
then back off to use remote start again.
Canceling a Remote Start
To cancel a remote start, do one of the
following:.Press and hold/until the parking lamps
turn off.
.Turn on the hazard warning flashers.
.Turn the ignition on and then off.
Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
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Instruments and Controls 95
Instruments and Controls
Controls
Steering Wheel Adjustment . . . . . . . . . . . . 96
Steering Wheel Controls . . . . . . . . . . . . . . . 96
Heated Steering Wheel . . . . . . . . . . . . . . . . . 96
Horn . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
Windshield Wiper/Washer . . . . . . . . . . . . . . 97
Compass . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98
Clock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98
Power Outlets . . . . . . . . . . . . . . . . . . . . . . . . . . 98
Wireless Charging . . . . . . . . . . . . . . . . . . . . . . 99
Warning Lights, Gauges, and Indicators
Warning Lights, Gauges, andIndicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102
Instrument Cluster . . . . . . . . . . . . . . . . . . . . . 102
Speedometer . . . . . . . . . . . . . . . . . . . . . . . . . . 106
Odometer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106
Trip Odometer . . . . . . . . . . . . . . . . . . . . . . . . 106
Tachometer . . . . . . . . . . . . . . . . . . . . . . . . . . . 106
Fuel Gauge . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106
Engine Oil Pressure Gauge . . . . . . . . . . . . . 107
Engine Coolant Temperature Gauge . . . 108
Voltmeter Gauge . . . . . . . . . . . . . . . . . . . . . . 109
Seat Belt Reminders . . . . . . . . . . . . . . . . . . . 109
Airbag Readiness Light . . . . . . . . . . . . . . . . . 110
Passenger Airbag Status Indicator . . . . . . 110
Charging System Light . . . . . . . . . . . . . . . . . 111 Malfunction Indicator Lamp (Check
Engine Light) . . . . . . . . . . . . . . . . . . . . . . . . . 111
Brake System Warning Light . . . . . . . . . . . 113
Electric Parking Brake Light . . . . . . . . . . . . 113
Service Electric Parking Brake Light . . . . . 113
Antilock Brake System (ABS) Warning Light . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114
Four-Wheel-Drive Light . . . . . . . . . . . . . . . . . 114
Tow/Haul Mode Light . . . . . . . . . . . . . . . . . . 114
Hill Descent Control Light . . . . . . . . . . . . . . 114
Lane Departure Warning (LDW) Light . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115
Vehicle Ahead Indicator . . . . . . . . . . . . . . . . 115
Traction Off Light . . . . . . . . . . . . . . . . . . . . . . 115
Traction Control System (TCS)/Electronic Stability Control Light . . . . . . . . . . . . . . . . 115
Electronic Stability Control (ESC) Off Light . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116
Engine Coolant Temperature Warning Light . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116
Driver Mode Control Light . . . . . . . . . . . . . 117
Tire Pressure Light . . . . . . . . . . . . . . . . . . . . . 117
Engine Oil Pressure Light (Uplevel Cluster) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117
Low Fuel Warning Light . . . . . . . . . . . . . . . . 118
Security Light . . . . . . . . . . . . . . . . . . . . . . . . . . 118
High-Beam On Light . . . . . . . . . . . . . . . . . . . 118
Front Fog Lamp Light . . . . . . . . . . . . . . . . . . 118
Lamps On Reminder . . . . . . . . . . . . . . . . . . . 118
Cruise Control Light . . . . . . . . . . . . . . . . . . . . 119 Door Ajar Light . . . . . . . . . . . . . . . . . . . . . . . . 119
Information Displays
Driver Information Center (DIC) (Base
Level) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119
Driver Information Center (DIC) (Midlevel and Uplevel) . . . . . . . . . . . . . . . 120
Head-Up Display (HUD) . . . . . . . . . . . . . . . . 123
Vehicle Messages
Vehicle Messages . . . . . . . . . . . . . . . . . . . . . . 125
Engine Power Messages . . . . . . . . . . . . . . . 126
Vehicle Speed Messages . . . . . . . . . . . . . . . 126
Vehicle Personalization
Vehicle Personalization . . . . . . . . . . . . . . . . 126
Universal Remote System
Universal Remote System . . . . . . . . . . . . . . 131
Universal Remote System Programming . . . . . . . . . . . . . . . . . . . . . . . . . 131
Universal Remote System Operation . . . 133
Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
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114 Instruments and Controls
This light should come on briefly when
starting the vehicle. If it does not come on,
have it fixed so it will be ready to warn if
there is a problem.
If this light stays on, take the vehicle to
your dealer as soon as possible. See the
information for the Electric Parking Brake
underElectric Parking Brake 0240.
A message may also display in the Driver
Information Center (DIC).
Antilock Brake System (ABS)
Warning Light
This warning light should come on briefly
when the vehicle is turned on. If the light
does not come on, have it fixed so it will be
ready to warn if there is a problem.
If the light comes on while driving, safely
stop as soon as it is possible and turn off
the vehicle. Then turn on the vehicle again
to reset the system. If the ABS warning light stays on, or comes
on again while driving, the vehicle needs
service. A chime may also sound when the
light stays on.
If the ABS warning light is the only light on,
the vehicle has regular brakes, but ABS is
not functioning.
If both the ABS warning light and the brake
system warning light are on, ABS is not
functioning and there is a problem with the
regular brakes. See your dealer for service.
See
Brake System Warning Light 0113.
Four-Wheel-Drive Light
Auto Mode Shown, Other Modes Similar
If equipped, the four-wheel-drive light
displays what mode the vehicle is in. The
light will show each mode: 2WD, 4HI, AUTO
(all transfer cases); 4LOW and N (two-speed
transfer case only). The light will flash when a shift is in
progress. Once the shift is complete the
light will be steady.
If the light turns amber, there may be a
malfunction with the four-wheel-drive
system. See your dealer.
See
Four-Wheel Drive 0236.
Tow/Haul Mode Light
For vehicles with the Tow/Haul Mode
feature, this light comes on when the Tow/
Haul Mode has been activated.
See Tow/Haul Mode 0235.
Hill Descent Control Light
Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
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120 Instruments and Controls
Tire Pressure
Turn the trip odometer reset stem until a
vehicle with the approximate pressures of all
four tires displays. Tire pressure is displayed
in either kilopascal (kPa) or in pounds per
square inch (psi).
SeeTire Pressure Monitor System 0342 and
Tire Pressure Monitor Operation 0343.
Remaining Oil Life
Turn the trip odometer reset stem until
REMAINING OIL LIFE displays. An estimate of
the oil's remaining useful life is shown.
REMAINING OIL LIFE 99% means 99% of the
current oil life remains.
When the remaining oil life is low, the
CHANGE ENGINE OIL SOON message will
appear on the display. The oil should be
changed as soon as possible. See Engine Oil
0 305. In addition to the engine oil life
system monitoring the oil life, additional
maintenance is recommended. See
Maintenance Schedule 0384.
The Oil Life display must be reset after each
oil change. It will not reset itself. Do not
reset the Oil Life display at any time other
than when the oil has just been changed. It cannot be reset accurately until the next
oil change. To reset, see
Engine Oil Life
System 0307.
Air Filter Life
Turn the trip odometer reset stem until AIR
FILTER LIFE displays. This displays an
estimate of the engine air filter’s remaining
useful life and the state of the system.
Engine Air Filter Life 95% means 95% of the
current air filter life remains. Messages will
display based on the engine air filter life
and the state of the system.
When the REPLACE AT NEXT OIL CHANGE
message displays, the engine air filter
should be replaced at the time of the next
oil change. When the REPLACE SOON
message displays, the engine air filter
should be replaced at the earliest
convenience.
The Air Filter Life display must be reset after
the engine air filter replacement. To reset,
see Engine Air Filter Life System 0308.
Brake Pad Life
This displays an estimate of the remaining
life of the front and rear brake pads.
Messages will display based on brake pad
wear and the state of the system. Reset the Brake Pad Life display after replacing the
brake pads. See
Brake Pad Life System
0 316.
Driver Information Center (DIC)
(Midlevel and Uplevel)
The DIC displays are shown in the center of
the instrument cluster in the Info app. See
Instrument Cluster 0102. The displays show
the status of many vehicle systems.
If the vehicle has a diesel engine, see the
Duramax diesel supplement.
SorT: Press to move left or right
between the interactive display zones in the
cluster. Press the thumbwheel to select.
Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
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122 Instruments and Controls
When the remaining oil life is low, the
CHANGE ENGINE OIL SOON message will
appear on the display. The oil should be
changed as soon as possible. SeeEngine Oil
0 305. In addition to the engine oil life
system monitoring the oil life, additional
maintenance is recommended. See
Maintenance Schedule 0384.
The Oil Life display must be reset after each
oil change. It will not reset itself. Do not
reset the Oil Life display at any time other
than when the oil has just been changed.
It cannot be reset accurately until the next
oil change. To reset, see Engine Oil Life
System 0307.
Tire Pressure : Shows the approximate
pressures of all four tires. Tire pressure is
displayed in either kilopascal (kPa) or in
pounds per square inch (psi). If the pressure
is low, the value for that tire is shown in
amber. See Tire Pressure Monitor System
0 342 and
Tire Pressure Monitor Operation 0343.
Air Filter Life : Shows an estimate of the
engine air filter’s remaining useful life and
the state of the system. Engine Air Filter Life
95% means 95% of the current air filter life
remains. Messages will display based on the
engine air filter life and the state of the system. When the REPLACE AT NEXT OIL
CHANGE message displays, the engine air
filter should be replaced at the time of the
next oil change. When the REPLACE SOON
message displays, the engine air filter
should be replaced at the earliest
convenience.
The Air Filter Life display must be reset after
the engine air filter replacement. To reset,
see
Engine Air Filter Life System 0308.
Brake Pad Life : This displays an estimate of
the remaining life of the front and rear
brake pads. Messages will display based on
brake pad wear and the state of the system.
Reset the Brake Pad Life display after
replacing the brake pads. See Brake Pad Life
System 0316.
Fuel Economy : Displays average fuel
economy, the best fuel economy over the
selected distance, and a bar graph showing
instantaneous fuel economy.
Press the thumbwheel to change the
selected distance. Press and hold the
thumbwheel while this display is active to
reset the best fuel economy and average
fuel economy. This display can also be reset
by selecting reset in the menu. Engine Hours (Hourmeter) :
Shows the total
number of hours the engine has run. This
display also shows the engine idle hours.
Transmission Fluid Temperature : Shows the
temperature of the automatic transmission
fluid in either degrees Celsius (°C) or degrees
Fahrenheit (°F).
Trailer Brake : On vehicles with the
Integrated Trailer Brake Control (ITBC)
system, the trailer brake display appears in
the DIC.
TRAILER GAIN shows the trailer gain setting.
This setting can be adjusted from 0.0 to 10.0
with either a trailer connected or
disconnected.
TRAILER OUTPUT shows the power output to
the trailer any time a trailer with electric
brakes is connected. Output is displayed as a
bar graph. Dotted lines may appear in the
OUTPUT display if a trailer is not connected.
Off Road : Displays vehicle pitch and roll
information, road wheel angle, and
four-wheel drive (4WD) status.
Follow Distance : If equipped, the current
follow time to the vehicle ahead is displayed
as a time value on this page.
Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-14632154) - 2021 - CRC - 11/20/20
124 Instruments and Controls
3. Use the following settings to adjustthe HUD.
$:Press or pull to center the HUD image.
The HUD image can only be adjusted up and
down, not side to side.
!: Press to select the display view. Each
press will change the display view.
D: Pull and hold to brighten the display.
Press and hold to dim the display. Continue
to hold to turn the display off.
The HUD image will automatically dim and
brighten to compensate for outside lighting.
Use
Dto adjust as needed.
The HUD image can temporarily light up
depending on the angle and position of
sunlight on the HUD display. This is normal.
Polarized sunglasses could make the HUD
image harder to see.
Head-Up Display (HUD) Rotation Option
If equipped, this feature under the Options
menu of the instrument cluster allows for
adjusting the angle of the HUD image and
changing or turning off the Speed
Limit Sign. HUD Rotation: Press the thumbwheel while
Adjust Rotation is highlighted to enter
Adjust Mode. Scroll to adjust the angle of
the HUD display. Press the thumbwheel to
confirm and save the setting. This feature
may only be available in P (Park).
Speed Limit Style Adjustment
If equipped, the speed limit style can be
changed to a speed limit bar or speed limit
sign from the Options menu in the
instrument cluster. Press the thumbwheel
while Speed Limit Style is highlighted to
change the speed sign style or to turn it off.
HUD Views
There are four views in the HUD. Some
vehicle information and vehicle messages or
alerts may be displayed in any view.
English Shown, Metric SimilarSpeed View :
This displays the speedometer
reading in English or metric units, and speed
limit. Some information only appears on
vehicles that have these features, and when
they are active.
English Shown, Metric Similar
Active Safety View : This displays the speed
view along with a driver assistance graphic
on the left. Driver assistance graphics show
your vehicle, vehicle ahead, gap setting, and
lane status information. In addition to driver
assistance graphics, pedestrian advisory and
trailer sway indicators will be displayed.
Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
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Instruments and Controls 125
English Shown, Metric Similar
Navigation/Active OnStar View : This
displays the speed view along with
indicators for vehicle ahead, Lane Departure
Warning/Lane Keep Assist, trailer sway, and
pedestrian advisory. Turn-by-Turn navigation
information is shown during active route.
The compass heading is displayed when
navigation routing is not active.
Navigation Turn-by-Turn Alerts shown in the
instrument cluster may also be displayed in
any HUD view.English Shown, Metric Similar
Off Road View : This displays the speed
view along with indicators for vehicle ahead,
Lane Departure Warning/Lane Keep Assist,
trailer sway, four-wheel drive status, and
pedestrian advisory. Off-road information
such as pitch angle, steering angle, and
rolling angle is also shown.
Care of the HUD
Clean the inside of the windshield to remove
any dirt or film that could reduce the
sharpness or clarity of the HUD image.
Clean the HUD lens with a soft cloth
sprayed with glass cleaner. Wipe the lens
gently, then dry it.
HUD Troubleshooting
Check that:
.Nothing is covering the HUD lens.
.The HUD brightness setting is not too
dim or too bright.
.The HUD is adjusted to the proper height.
.Polarized sunglasses are not worn.
.The windshield and HUD lens are clean.
If the HUD image is not correct, contact
your dealer.
The windshield is part of the HUD system.
See Windshield Replacement 0323.
Vehicle Messages
Messages displayed on the Driver
Information Center (DIC) indicate the status
of the vehicle or some action that may be
needed to correct a condition. Multiple
messages may appear one after another.
The messages that do not require
immediate action can be acknowledged and
cleared by pressing the thumbwheel. The
messages that require immediate action
cannot be cleared until that action is
performed.
All messages should be taken seriously;
clearing the message does not correct the
problem.
If a SERVICE message appears, see your
dealer.