2021 CHEVROLET EXPRESS CARGO ECO mode

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14583525) - 2021 - CRC - 1/4/21
Contents
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Keys, Doors, and Windows . . . . . . . . . . . . . . . 6
Seats and Restraints . . . . . . . . . . . . . . . . . . . . . 22
Storage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Instruments and Controls . . . . . . . . . . . . . . . 65
Lighting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90
Infotainment System . . . . . . . . . . . . . . . . . . . . 96
Climate Controls . . . . . . . . . . . . . . . . . . . . . . . . 119
Driving and Operating . . . . . . . . . . . . . . . . . . 125
Vehicle Care . . . . . . . . . . . . . . . . . . . . . . . . . . . . 177
Service and Maintenance . . . . . . . . . . . . . . . 250
Technical Data . . . . . . . . . . . . . . . . . . . . . . . . . 260
Customer Information . . . . . . . . . . . . . . . . . . 265
Reporting Safety Defects . . . . . . . . . . . . . . . 273
OnStar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 277
Connected Services . . . . . . . . . . . . . . . . . . . . . 282
Index . . . . . . . . . . . . . . . . . . . . . . . . . . 285
Introduction
The names, logos, emblems, slogans, vehicle
model names, and vehicle body designs
appearing in this manual including, but not
limited to, GM, the GM logo, CHEVROLET,
the CHEVROLET Emblem, and EXPRESS are
trademarks and/or service marks of General
Motors LLC, its subsidiaries, affiliates,
or licensors.
For vehicles first sold in Canada, substitute
the name“General Motors of Canada
Company” for Chevrolet Motor Division
wherever it appears in this manual. This manual describes features that may or
may not be on the vehicle because of
optional equipment that was not purchased
on the vehicle, model variants, country
specifications, features/applications that may
not be available in your region, or changes
subsequent to the printing of this owner’s
manual.
If the vehicle has the Duramax Diesel
engine, see the Duramax diesel supplement
for additional and specific information on
this engine.
Refer to the purchase documentation
relating to your specific vehicle to confirm
the features.
Keep this manual in the vehicle for quick
reference.
Litho in U.S.A.
Part No. 84401538 B Second Printing©2021 General Motors LLC. All Rights Reserved.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14583525) - 2021 - CRC - 12/9/20
Seats and Restraints 41
break out of the cover. The inflator, the
airbag, and related hardware are all part of
the airbag module.
For airbag locations, seeWhere Are the
Airbags? 038.
How Does an Airbag Restrain?
In moderate to severe frontal or near frontal
collisions, even belted occupants can contact
the steering wheel or the instrument panel.
In moderate to severe side collisions, even
belted occupants can contact the inside of
the vehicle.
Airbags supplement the protection provided
by seat belts by distributing the force of the
impact more evenly over the
occupant's body.
Rollover capable roof-rail airbags are
designed to help contain the head and chest
of occupants in the outboard seating
positions in the first, second, and third rows,
if equipped. The rollover capable roof-rail
airbags are designed to help reduce the risk
of full or partial ejection in rollover events,
although no system can prevent all such
ejections. But airbags would not help in many types
of collisions, primarily because the
occupant's motion is not toward those
airbags. See
When Should an Airbag Inflate?
0 40.
Airbags should never be regarded as
anything more than a supplement to seat
belts.
What Will You See after an
Airbag Inflates?
After frontal and seat-mounted side impact
airbags (if equipped) inflate, they quickly
deflate, so quickly that some people may
not even realize the airbags inflated.
Roof-rail airbags (if equipped) may still be at
least partially inflated for some time after
they inflate. Some components of the airbag
module may be hot for several minutes. For
location of the airbags, see Where Are the
Airbags? 038.
The parts of the airbag that come into
contact with you may be warm, but not too
hot to touch. There may be some smoke
and dust coming from the vents in the
deflated airbags. Airbag inflation does not
prevent the driver from seeing out of the windshield or being able to steer the
vehicle, nor does it prevent people from
leaving the vehicle.
{Warning
When an airbag inflates, there may be
dust in the air. This dust could cause
breathing problems for people with a
history of asthma or other breathing
trouble. To avoid this, everyone in the
vehicle should get out as soon as it is
safe to do so. If you have breathing
problems but cannot get out of the
vehicle after an airbag inflates, then get
fresh air by opening a window or a door.
If you experience breathing problems
following an airbag deployment, you
should seek medical attention.
The vehicle has a feature that may
automatically unlock the doors (if equipped
with power door locks), turn on the interior
lamps and hazard warning flashers, and shut
off the fuel system after the airbags inflate.
The feature may also activate, without
airbag inflation, after an event that exceeds
a predetermined threshold. After turning the
ignition off and then on again, the fuel
system will return to normal operation; the

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14583525) - 2021 - CRC - 12/9/20
42 Seats and Restraints
doors can be locked, the interior lamps can
be turned off, and the hazard warning
flashers can be turned off using the controls
for those features. If any of these systems
are damaged in the crash they may not
operate as normal.
{Warning
A crash severe enough to inflate the
airbags may have also damaged
important functions in the vehicle, such
as the fuel system, brake and steering
systems, etc. Even if the vehicle appears
to be drivable after a moderate crash,
there may be concealed damage that
could make it difficult to safely operate
the vehicle.
Use caution if you should attempt to
restart the engine after a crash has
occurred.
In many crashes severe enough to inflate
the airbag, windshields are broken by
vehicle deformation. Additional windshield
breakage may also occur from the front
outboard passenger airbag.
.Airbags are designed to inflate only once.
After an airbag inflates, you will need
some new parts for the airbag system.
If you do not get them, the airbag
system will not be there to help protect
you in another crash. A new system will
include airbag modules and possibly other
parts. The service manual for the vehicle
covers the need to replace other parts.
.The vehicle has a crash sensing and
diagnostic module which records
information after a crash. See Vehicle
Data Recording and Privacy 0274 and
Event Data Recorders 0275.
.Let only qualified technicians work on the
airbag systems. Improper service can
mean that an airbag system will not work
properly. See your dealer for service.
Airbag On-Off Switch
If the instrument panel has one of the
switches pictured in the following
illustrations, the vehicle has an airbag on-off
switch that you can use to manually turn
on or off the front outboard passenger
airbag. No other airbag is affected by the
airbag on-off switch.
United States
Canada and Mexico

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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48 Seats and Restraints
Children who are not restrained properly can
strike other people, or can be thrown out of
the vehicle.
{Warning
Never hold an infant or a child while
riding in a vehicle. Due to crash forces, an
infant or a child will become so heavy it
is not possible to hold it during a crash.
For example, in a crash at only
40 km/h (25 mph), a 5.5 kg (12 lb) infant
will suddenly become a 110 kg (240 lb)
force on a person's arms. An infant or
child should be secured in an appropriate
child restraint.
{Warning
Children who are up against, or very
close to, any airbag when it inflates can
be seriously injured or killed. Never put a
rear-facing child restraint in the front
outboard seat. Secure a rear-facing child
restraint in a rear seat. It is also better to
secure a forward-facing child restraint in
a rear seat. If you must secure a
forward-facing child restraint in the front
outboard seat, always move the front
passenger seat as far back as it will go.
Child restraints are devices used to restrain,
seat, or position children in the vehicle and
are sometimes called child seats or car seats.There are three basic types of child
restraints:
.Forward-facing child restraints
.Rear-facing child restraints
.Belt-positioning booster seats
The proper child restraint for your child
depends on their size, weight, and age, and
also on whether the child restraint is
compatible with the vehicle in which it will
be used.
For each type of child restraint, there are
many different models available. When
purchasing a child restraint, be sure it is
designed to be used in a motor vehicle. If it
is, the child restraint will have a label saying
that it meets federal motor vehicle safety
standards.
The instruction manual that is provided with
the child restraint states the weight and
height limitations for that particular child
restraint. In addition, there are many kinds
of child restraints available for children with
special needs.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14583525) - 2021 - CRC - 12/9/20
Lighting 93
Turn and Lane-Change Signals
G:An arrow on the instrument cluster
flashes in the direction of the turn or lane
change.
To signal a turn, move the lever all the way
up or down.
To signal a lane change, raise or lower the
lever until the arrow starts to flash. The
turn signal automatically flashes three times
and if the Tow/Haul Mode is active it
flashes six times. Holding the turn signal
lever for more than one second causes the
turn signals to flash continually until the
lever is released. The lever returns to its starting position
when released.
If after signaling a turn or lane change the
arrow flashes rapidly or does not come on, a
signal bulb may be burned out.
Have any burned out bulbs replaced. If a
bulb is not burned out, check the fuse. See
Fuses and Circuit Breakers
0205.Turn Signal On Chime
If the turn signal is left on for more than
1.2 km (0.75 mi), a chime sounds at each
flash of the turn signal and the message
TURN SIGNAL ON also appears in the Driver
Information Center (DIC). To turn off the
chime and message, move the turn signal
lever to the off position.
Interior Lighting
Instrument Panel Illumination
Control
This feature adjusts the brightness of all
illuminated controls. The instrument panel
illumination control is next to the exterior
lamp control.
D:Push the knob in all the way until it
extends out and then turn the knob
clockwise or counterclockwise to brighten or
dim the lights. Push the knob back in when
finished.
The knob is functional at night, or when the
headlamps or parking lamps are ON.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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Infotainment System 101
3. Adjust the setting by doing one of thefollowing:
.Turn thefknob clockwise or
counterclockwise.
.Press¨SEEK or©SEEK.
.Press\FWD orsREV.
To quickly adjust all speaker and tone
controls to the middle position, press the
f
knob for more than two seconds.
If the Rear Seat Audio (RSA) is turned on,
the radio disables FADE and mutes the rear
speakers.
Radio Messages
Calibration Error : The audio system has
been calibrated for the vehicle from the
factory. If Calibration Error displays, it
means that the radio has not been
configured properly for the vehicle and it
must be returned to your dealer for service.
VIN or NO VIN : One of these messages will
display when the TheftLock system has
locked up the radio. Take the vehicle to your
dealer for service.
If any error occurs repeatedly or if an error
cannot be corrected, contact your dealer.
Radio
AM-FM Radio
Radio Data System (RDS)
The radio may have an RDS. The RDS feature
is available for use only on FM stations that
broadcast RDS information. This system
relies upon receiving specific information
from these stations and only works when
the information is available. While the radio
is tuned to an FM-RDS station, the station
name or call letters display. In rare cases, a
radio station could broadcast incorrect
information that causes the radio features
to work improperly. If this happens, contact
the radio station.
Finding a Station
BAND or SRCE : Press to switch between
FM1, FM2, AM, and SXM if equipped. The
selection displays.
f: Turn clockwise or counterclockwise to
increase or decrease the station frequency.
©SEEK or¨SEEK : Press©SEEK to go to
the previous or
¨SEEK to go to the next
station and stay there. To scan stations, press and hold either
button for two seconds until a beep sounds.
The radio goes to a station, plays for a few
seconds, then goes to the next station. For
AM-FM Radio and Radio with CD, the station
frequency flashes while the radio is in the
scan mode. Press either button again to stop
scanning.
The radio seeks and scans stations only with
a strong signal that are in the
selected band.
Scan presets within the current selected
band by pressing and holding either SEEK
button for four seconds until a double beep
sounds. The radio goes to a stored preset,
plays for a few seconds if a strong signal is
present, then goes to the next stored preset.
The station frequency flashes while the
radio is in the scan mode.
Storing a Radio Station as a Favorite
You are encouraged to set up radio station
favorites while the vehicle is parked. Tune to
favorite stations using the presets, favorites
button, and steering wheel controls,
if equipped. See
Defensive Driving 0126.
FAV : If equipped with a FAV button, a
maximum of 36 stations can be programmed
as favorites by using the six softkeys below

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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102 Infotainment System
the radio station frequency tabs and by
using the radio favorites page button (FAV
button). Press FAV to go through up to
six pages of favorites, each having
six favorite stations available per page. Each
page of favorites can contain any
combination of AM and FM stations.
The balance/fade and tone settings that
were previously adjusted are stored with the
favorite stations.
To store a station as a favorite:1. Tune to the desired radio station.
2. Press FAV to display the page where the station is to be stored.
3. Press and hold one of the six softkeys until a beep sounds. When that softkey
is pressed and released, the station that
was set returns.
4. Repeat the steps for each softkey radio station to be stored as a favorite.
The number of favorites pages can be set up
using the MENU button. To set up the
number of favorites pages: 1. Press MENU to display the radio setup menu.
2. Press the softkey below the FAV 1-6 tab. 3. Select the desired number of favorites
pages by pressing the softkey below the
displayed page numbers.
4. Press FAV, or let the menu time out, to return to the original main radio screen
showing the radio station frequency tabs
and to begin the process of
programming favorites for the chosen
number of numbered pages.
Satellite Radio
SiriusXM, if equipped, is a satellite radio
service based in the United States and
Canada only.
Finding a Category (CAT) Station
CAT : The CAT button is used to find SXM
channels (if equipped) while the radio is in
the SXM mode.
Finding a Channel
BAND or SRCE : Press to switch between
FM1, FM2, AM, and SXM if equipped. The
selection displays.
f: Turn clockwise or counterclockwise to
increase or decrease the station frequency.
©SEEK or¨SEEK : Press©SEEK to go to
the previous or
¨SEEK to go to the next
station and stay there.
To scan stations, press and hold either
button for two seconds until a beep sounds.
The radio goes to a station, plays for a few
seconds, then goes to the next station. The
station frequency flashes while the radio is
in the scan mode. Press either button again
to stop scanning.
The radio seeks and scans stations only with
a strong signal that are in the
selected band.
To scan presets within the current selected
band, press and hold either SEEK button for
four seconds until a double beep sounds. The
radio goes to a stored preset, plays for a
few seconds if a strong signal is present,
then goes to the next stored preset. The
station frequency flashes while the radio is
in the scan mode.
Storing a Radio Station as a Favorite
You are encouraged to set up radio station
favorites while the vehicle is parked. Tune to
favorite stations using the presets, favorites
button, and steering wheel controls,
if equipped. See Defensive Driving 0126.

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106 Infotainment System
Compressed Audio or Mixed Mode Discs
The radio can play discs that contain both
uncompressed CD audio and MP3 files.
If both formats are on the disc, the radio
reads all MP3 files first, then the
uncompressed CD audio files.
CD-R- or CD-RW-Supported File and Folder
Structure
The radio supports:
.Up to 50 folders.
.Up to eight folders in depth.
.Up to 50 playlists.
.Up to 255 files.
.Playlists with an .m3u or .wpl extension.
.Files with an .mp3, .wma, or .cda file
extension.
Root Directory
The root directory is treated as a folder.
Files are stored in the root directory when
the disc or storage device does not contain
folders. Files accessed from the root
directory of a CD display as F1 ROOT.
Empty Folder
Folders that do not contain files are skipped,
and the player advances to the next folder
that contains files. Order of Play
Compressed audio files are accessed in the
following order:
.Playlists (Px).
.Files stored in the root directory.
.Files stored in folders in the root
directory.
Tracks are played in the following order:
.Play begins from the first track in the
first playlist and continues sequentially
through all tracks in each playlist. When
the last track of the last playlist has
played, play continues from the first track
of the first playlist.
.Play begins from the first track in the
first folder and continues sequentially
through all tracks in each folder. When
the last track of the last folder has
played, play continues from the first track
of the first folder.
File System and Naming
The song name that displays is the song
name contained in the ID3 tag. If the song
name is not present in the ID3 tag, then the
radio displays the file name without the
extension (such as .mp3) as the track name. Track names longer than 32 characters or
four pages are shortened. The display does
not show parts of words on the last page of
text, and the extension of the file name is
not displayed.
Preprogrammed Playlists
CDs that have preprogrammed playlists
created using WinAmp
®, MusicMatch®,
or RealPlayer®software can be accessed;
however, there is no playlist-editing
capability using the radio. These playlists
are treated as special folders containing
compressed audio song files.
Playlists that have an .m3u or .pls file
extension and are stored on a USB device
may be supported by the radio with a
USB port.
Playlists can be changed by using the
softkeys below the
S candc Ttabs,
the
fknob, the©SEEK button, or the¨
SEEK button. An MP3 CD-R or CD-RW that
has been recorded without using file folders
can be played. If a CD-R or CD-RW contains
more than the maximum of 50 folders,
15 playlists, and 512 folders and files, the
player allows access and navigates up to the
maximum, but all items over the maximum
are not accessible.