2021 CHEVROLET EXPRESS CARGO towing

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14583525) - 2021 - CRC - 12/9/20
Driving and Operating 161
The following information has many
time-tested, important trailering tips and
safety rules. Many of these are important
for your safety and that of your passengers.
Read this section carefully before pulling a
trailer.
When towing a trailer:
.Become familiar with and follow all state
and local laws that apply to trailer
towing. These requirements vary from
state to state.
.State laws may require the use of
extended side view mirrors. Even if not
required, you should install extended side
view mirrors if your visibility is limited or
restricted while towing.
.Do not tow a trailer during the first
800 km (500 mi) of vehicle use to prevent
damage to the engine, axle, or other
parts.
.It is recommended to perform the first oil
change before heavy towing.
.During the first 800 km (500 mi) of trailer
towing, do not drive over 80 km/h
(50 mph) and do not make starts at full
throttle.
.Vehicles can tow in D (Drive). Tow/Haul
Mode is recommended for heavier trailers.
SeeTow/Haul Mode 0145. If the
transmission downshifts too often, a
lower gear may be selected using Manual
Mode. See Manual Mode 0144.
If equipped, the following driver assistance
features should be turned off when towing
a trailer:
.Adaptive Cruise Control (ACC)
.Super Cruise Control
.Lane Keep Assist (LKA)
.Park Assist
.Automatic Parking Assist (APA)
.Reverse Automatic Braking (RAB)
If equipped, the following driver assistance
features should be turned to alert or off
when towing a trailer:
.Automatic Emergency Braking (AEB)
.Intelligent Brake Assist (IBA)
.Front Pedestrian Braking (FPB)
If equipped with Lane Change Alert (LCA),
the LCA detection zones that extend back
from the side of the vehicle do not move
further back when a trailer is towed. Use
caution while changing lanes when towing a
trailer. If equipped with Rear Cross Traffic Alert
(RCTA), use caution while backing up when
towing a trailer, as the RCTA detection zones
that extend out from the back of the vehicle
do not move further back when a trailer is
towed.
{Warning
To prevent serious injury or death from
carbon monoxide (CO), when towing a
trailer:
.Do not drive with the liftgate, trunk/
hatch, or rear-most window open.
.Fully open the air outlets on or under
the instrument panel.
.Adjust the climate control system to a
setting that brings in only outside air.
See
“Climate Control Systems” in the
Index.
For more information about carbon
monoxide, see Engine Exhaust 0141.
Towing a trailer requires experience. The
combination of the vehicle and trailer is
longer and not as responsive as the vehicle
itself. Get used to the handling and braking
of the combination by driving on a level
road surface before driving on public roads.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14583525) - 2021 - CRC - 12/9/20
162 Driving and Operating
The trailer structure, the tires, and the
brakes must be all be rated to carry the
intended cargo. Inadequate trailer
equipment can cause the combination to
operate in an unexpected or unsafe manner.
Before driving, inspect all trailer hitch parts
and attachments, safety chains, electrical
connectors, lamps, tires, and mirrors. See
Towing Equipment0172. If the trailer has
electric brakes, start the combination
moving and then manually apply the trailer
brake controller to check the trailer brakes
work. During the trip, occasionally check
that the cargo and trailer are secure and
that the lamps and any trailer brakes are
working.
Towing with a Stability Control System
When towing, the stability control system
might be heard. The system reacts to
vehicle movement caused by the trailer,
which mainly occurs during cornering. This is
normal when towing heavier trailers.
Following Distance
Stay at least twice as far behind the vehicle
ahead as you would when driving without a
trailer. This can help to avoid heavy braking
and sudden turns.
Passing
More passing distance is needed when
towing a trailer. The combination of the
vehicle and trailer will not accelerate as
quickly and is much longer than the vehicle
alone. It is necessary to go much farther
beyond the passed vehicle before returning
to the lane. Pass on level roadways. Avoid
passing on hills if possible.
Backing Up
Hold the bottom of the steering wheel with
one hand. To move the trailer to the left,
move that hand to the left. To move the
trailer to the right, move that hand to the
right. Always back up slowly and, if possible,
have someone guide you.
Making Turns
Caution
Turn more slowly and make wider arcs
when towing a trailer to prevent damage
to your vehicle. Making very sharp turns
could cause the trailer to contact the
vehicle. Make wider turns than normal when towing,
so trailer will not go over soft shoulders,
over curbs, or strike road signs, trees,
or other objects. Always signal turns well in
advance. Do not steer or brake suddenly.
Driving on Grades
Reduce speed and shift to a lower gear
before starting down a long or steep
downhill grade. If the transmission is not
shifted down, the brakes may overheat and
result in reduced braking efficiency.
The vehicle can tow in D (Drive). Shift the
transmission to a lower gear if the
transmission shifts too often under heavy
loads and/or hilly conditions.
When towing at higher altitudes, engine
coolant will boil at a lower temperature
than at lower altitudes. If the engine is
turned off immediately after towing at high
altitude on steep uphill grades, the vehicle
could show signs similar to engine
overheating. To avoid this, let the engine
run, preferably on level ground, with the
transmission in P (Park) for a few minutes
before turning the engine off. If the
overheat warning comes on, see
Engine
Overheating 0194.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14583525) - 2021 - CRC - 12/9/20
164 Driving and Operating
5. Reapply the brake pedal. Then apply theparking brake and shift into P (Park).
6. Release the brake pedal.
Pulling the Trailer from the Water
To pull the trailer from the water: 1. Press and hold the brake pedal.
2. Start the engine and shift into a gear.
3. Release the parking brake.
4. Let up on the brake pedal.
5. Drive slowly until the tires are clear of the chocks.
6. Stop and have someone pick up and store the chocks.
7. Slowly pull the trailer from the water.
Caution
If the vehicle tires begin to spin and the
vehicle begins to slide toward the water,
remove your foot from the accelerator
pedal and apply the brake pedal. Seek
help to have the vehicle towed up
the ramp.
Maintenance when Trailer Towing
The vehicle needs service more often when
used to tow trailers. See Maintenance
Schedule 0251. It is especially important to
check the automatic transmission fluid,
engine oil, axle lubricant, belts, cooling
system, and brake system before and during
each trip.
Check periodically that all nuts and bolts on
the trailer hitch are tight.
Engine Cooling when Trailer Towing
The cooling system may temporarily
overheat during severe operating conditions.
See Engine Overheating 0194.
Trailer Towing
If equipped with a diesel engine, see the
Duramax diesel supplement.
Caution
Towing a trailer improperly can damage
the vehicle and result in costly repairs
not covered by the vehicle warranty. To
tow a trailer correctly, follow the
directions in this section and see your
dealer for important information about
towing a trailer with the vehicle.
Trailering is different than just driving the
vehicle by itself. Trailering means changes in
handling, acceleration, braking, durability,
and fuel economy. Successful, safe trailering
takes correct equipment, and it has to be
used properly.
The following information has many
time-tested, important trailering tips and
safety rules. Many of these are important
for your safety and that of your passengers.
Read this section carefully before pulling a
trailer.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14583525) - 2021 - CRC - 12/9/20
Driving and Operating 165
Trailer Weight
{Warning
Never exceed the towing capacity for
your vehicle.
Safe trailering requires monitoring the
weight, speed, altitude, road grades, outside
temperature, dimensions of the front of the
trailer, and how frequently the vehicle is
used to tow a trailer.
Trailering Weight Ratings
When towing a trailer, the combined weight
of the vehicle, vehicle contents, trailer, and
trailer contents must be below all of the
maximum weight ratings for the vehicle,
including:
.GCWR: Gross Combined Weight Rating
.GVWR: Gross Vehicle Weight Rating
.Maximum Trailer Weight Rating
.GAWR-RR: Gross Axle Weight Rating-Rear
.Maximum Trailer Tongue Weight Rating See
“Weight-Distributing Hitch Adjustment”
under Towing Equipment 0172 to determine
if equalizer bars are required to obtain the
maximum trailer weight rating.
See “Trailer Brakes” underTowing
Equipment 0172 to determine if brakes are
required based on your trailer's weight.
The only way to be sure the weight is not
exceeding any of these ratings is to weigh
the tow vehicle and trailer combination,
fully loaded for the trip, getting individual
weights for each of these items.
{Warning
You and others could be seriously injured
or killed if the trailer is too heavy or the
trailer brakes are inadequate for the load.
The vehicle may be damaged, and the
repairs would not be covered by the
vehicle warranty.
Only tow a trailer if all the steps in this
section have been followed. Ask your
dealer for advice and information about
towing a trailer.
Gross Combined Weight Rating (GCWR)
GCWR is the total allowable weight of the
completely loaded vehicle and trailer
including any fuel, passengers, cargo,
equipment, and accessories. Do not exceed
the GCWR for your vehicle. The GCWR for
the vehicle is on the Tow Rating Chart
following.
To check that the weight of the vehicle and
trailer are within the GCWR for the vehicle,
follow these steps:
1. Start with the curb weight from the Tow Rating Chart.
2. Add the weight of the trailer loaded with cargo and ready for the trip.
3. Add the weight of all passengers.
4. Add the weight of all cargo in the vehicle.
5. Add the weight of hitch hardware such as a draw bar, ball, load equalizer bars,
or sway bars.
6. Add the weight of any accessories or aftermarket equipment added to the
vehicle.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14583525) - 2021 - CRC - 12/9/20
172 Driving and Operating
After loading the trailer, separately weigh
the trailer and then the trailer tongue and
calculate the trailer load balance percentage
to see if the weights and distribution are
appropriate for your vehicle. If the trailer
weight is too high, it may be possible to
transfer some of the cargo into your vehicle.
If the trailer tongue weight is too high or
too low, it may be possible to rearrange
some of the cargo inside of the trailer.
Do not exceed the maximum allowable
tongue weight for your vehicle. Use the
shortest hitch extension available to position
the hitch ball closer to your vehicle. This will
help reduce the effect of the trailer tongue
weight on the trailer hitch and the rear axle.
If a cargo carrier is used in the trailer hitch
receiver, choose a carrier that positions the
load as close to the vehicle as possible.
Make sure the total weight, including the
carrier, is no more than half of the
maximum allowable tongue weight for the
vehicle or 227 kg (500 lb), whichever is less.
Rear Gross Axle Weight Rating
(GAWR-RR)
The GAWR-RR is the total weight that can be
supported by the rear axle of the vehicle. Do
not exceed the GAWR-RR for the vehicle,with the tow vehicle and trailer fully loaded
for the trip including the weight of the
trailer tongue. If using a weight-distributing
hitch, do not exceed the GAWR-RR before
applying the weight distribution spring bars.
Ask your dealer for trailering information or
assistance.
Towing Equipment
Hitches
Always use the correct hitch equipment for
your vehicle. Crosswinds, large trucks going
by, and rough roads can affect the trailer
and the hitch.
Proper hitch equipment for your vehicle
helps maintain combination control. Many
trailers can be towed using a
weight-carrying hitch which has a coupler
latched to the hitch ball, or a tow eye
latched to a pintle hook. Other trailers may
require a weight-distributing hitch that uses
spring bars to distribute the trailer tongue
weight between your vehicle and trailer
axles. See
“Maximum Trailer Tongue Weight
Rating” underTrailer Towing 0164 for
weight limits with various hitch types.
Never attach rental hitches or other
bumper-type hitches. Only use
frame-mounted hitches that do not attach to
the bumper.
Consider using mechanical sway controls
with any trailer. Ask a trailering professional
about sway controls or refer to the trailer
manufacturer's recommendations and
instructions.
Weight-Distributing Hitch Adjustment
A weight distributing hitch may be useful
with some trailers.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14583525) - 2021 - CRC - 12/9/20
Driving and Operating 173
1. Front of Vehicle
2. Body to Ground Distance
When using a weight-distributing hitch,
measure the front fender height distance (2)
before connecting the trailer. Adjust the
spring bars until the front fender height
distance (2) is the same height before the
trailer was connected. Do not reduce the
front fender height below the initial
distance (2).
Tires
.Do not tow a trailer while using a
compact spare tire on the vehicle.
.Tires must be properly inflated to support
loads while towing a trailer. SeeTires
0 212 for instructions on proper tire
inflation.
Safety Chains
Always attach chains between the vehicle
and the trailer, and attach the chains to the
holes on the trailer hitch platform.
Instructions about safety chains may be
provided by the hitch manufacturer or by
the trailer manufacturer.
Cross the safety chains under the tongue of
the trailer to help prevent the tongue from
contacting the road if it becomes separated
from the hitch. Always leave just enough
slack so the combination can turn. Never
allow safety chains to drag on the ground.
Trailer Brakes
Loaded trailers over 675 kg (1,500 lb) must
be equipped with brake systems and with
brakes for each axle. Trailer braking
equipment conforming to Canadian
Standards Association (CSA) requirement
CAN3-D313, or its equivalent, is
recommended. State or local regulations may require
trailers to have their own braking system if
the loaded weight of the trailer exceeds
certain minimums that can vary from state
to state. Read and follow the instructions for
the trailer brakes so they are installed,
adjusted, and maintained properly. Never
attempt to tap into your vehicle's hydraulic
brake system. If you do, both the vehicle
anti-lock brakes and the trailer brakes may
not function, which could result in a crash.
Trailer Wiring Harness
Basic Trailer Wiring
If the vehicle is not equipped with a trailer
connector on the rear bumper, a seven-wire
trailering harness is tied to the vehicle’s
frame. The harness requires the installation
of a trailer connector, which is available
through your dealer.
Use only a round, seven-wire connector with
flat blade terminals meeting SAE J2863
specifications for proper electrical
connectivity.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14583525) - 2021 - CRC - 12/9/20
Driving and Operating 175
Refer to the aftermarket electric trailer brake
controller owner's manual to determine wire
color coding of the electric trailer brake
controller. The wire colors on the brake
controller may be different from the vehicle.
Trailer Lamps
Always check all trailer lamps are working at
the beginning of each trip, and periodically
on longer trips.
Turn Signals When Towing a Trailer
When properly connected, the trailer turn
signals will illuminate to indicate the vehicle
is turning, changing lanes, or stopping.
When towing a trailer, the arrows on the
instrument cluster will illuminate even if the
trailer is not properly connected or the bulbs
are burned out.
Tow/Haul Mode
Tow/Haul assists when pulling a heavy
trailer or a large or heavy load. For
instructions on how to enter Tow/Haul
mode, seeTow/Haul Mode 0145.
Tow/Haul Mode is designed to be most
effective when the vehicle and trailer
combined weight is at least 75% of the vehicle's Gross Combined Weight Rating
(GCWR). See
“Trailer Weight” underTrailer
Towing 0164.
Tow/Haul Mode is most useful when towing
a heavy trailer or carrying a large or
heavy load:
.through rolling terrain
.in stop-and-go traffic
.in busy parking lots
Operating the vehicle in Tow/Haul Mode
when lightly loaded or not towing will not
cause damage; however, it is not
recommended and may result in unpleasant
engine and transmission driving
characteristics and reduced fuel economy.
Trailer Sway Control (TSC)
Vehicles with StabiliTrak/Electronic Stability
Control (ESC) have a Trailer Sway Control
(TSC) feature. Trailer sway is unintended
side-to-side motion of a trailer while towing.
If the vehicle is towing a trailer and the TSC
detects that sway is increasing, the vehicle
brakes are selectively applied at each wheel,
to help reduce excessive trailer sway.
If TSC is enabled, the Traction Control
System (TCS)/StabiliTrak/ESC warning light
will flash on the instrument cluster. Reduce
vehicle speed by gradually removing your
foot from the accelerator. If trailer sway
continues, StabiliTrak/ESC can reduce engine
torque to help slow the vehicle. TSC will not
function if StabiliTrak/ESC is turned off. See
Traction Control/Electronic Stability Control
0 147.
{Warning
Trailer sway can result in a crash and in
serious injury or death, even if the
vehicle is equipped with TSC.
If the trailer begins to sway, reduce
vehicle speed by gradually removing your
foot from the accelerator. Then pull over
to check the trailer and vehicle to help
correct possible causes, including an
improperly or overloaded trailer,
(Continued)

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14583525) - 2021 - CRC - 12/9/20
176 Driving and Operating
Warning (Continued)
unrestrained cargo, improper trailer hitch
configuration, or improperly inflated or
incorrect vehicle or trailer tires. See
Towing Equipment0172 for trailer
ratings and hitch setup recommendations.
Trailer Tires
Special Trailer (ST) tires differ from vehicle
tires. Trailer tires are designed with stiff
sidewalls to help prevent sway and to
support heavy loads. These features can
make it difficult to determine if the trailer
tire pressures are low only based on a visual
inspection.
Always check all trailer tire pressures before
each trip when the tires are cool. Low trailer
tire pressure is a leading cause of trailer tire
blow-outs.
Trailer tires deteriorate over time. The trailer
tire sidewall will show the week and year
the tire was manufactured. Many trailer tire
manufacturers recommend replacing tires
more than six years old. Overloading is another leading cause of
trailer tire blow-outs. Never load your trailer
with more weight than the tires are
designed to support. The load rating is
located on the trailer tire sidewall.
Always know the maximum speed rating for
the trailer tires before driving. This may be
significantly lower than the vehicle tire
speed rating. The speed rating may be on
the trailer tire sidewall. If the speed rating is
not shown, the default trailer tire speed
rating is 105 km/h (65 mph).
Conversions and Add-Ons
Add-On Electrical Equipment
{Warning
The Data Link Connector (DLC) is used for
vehicle service and Emission Inspection/
Maintenance testing. See
Malfunction
Indicator Lamp (Check Engine Light) 076.
A device connected to the DLC —such as
an aftermarket fleet or driver-behavior
tracking device —may interfere with
vehicle systems. This could affect vehicle (Continued)
Warning (Continued)
operation and cause a crash. Such devices
may also access information stored in the
vehicle’s systems.
Caution
Some electrical equipment can damage
the vehicle or cause components to not
work and would not be covered by the
vehicle warranty. Always check with your
dealer before adding electrical equipment.
Add-on equipment can drain the vehicle's
12-volt battery, even if the vehicle is not
operating.
The vehicle has an airbag system. Before
attempting to add anything electrical to the
vehicle, see Servicing the Airbag-Equipped
Vehicle 044 and
Adding Equipment to the Airbag-Equipped
Vehicle 045.