2021 CHEVROLET EXPRESS CARGO towing

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14583525) - 2021 - CRC - 12/9/20
142 Driving and Operating
Warning (Continued)
If unusual fumes are detected or if it is
suspected that exhaust is coming into the
vehicle:
.Drive it only with the windows
completely down.
.Have the vehicle repaired immediately.
Never park the vehicle with the engine
running in an enclosed area such as a
garage or a building that has no fresh air
ventilation.
Running the Vehicle While Parked
It is better not to park with the engine
running.
If the vehicle is left with the engine running,
follow the proper steps to be sure the
vehicle will not move. See Shifting Into Park
0 140 and
Engine Exhaust 0141.
If parking on a hill and pulling a trailer, see
Driving Characteristics and Towing Tips
0 160.
Automatic Transmission
A shift position indicator is in the
instrument cluster.
There are several different positions for the
shift lever.
See “Range Selection Mode” underManual
Mode 0144.
P : This position locks the rear wheels. It is
the best position to use when starting the
engine because the vehicle cannot move
easily. When parked on a hill, especially
when the vehicle has a heavy load, you
might notice an increase in the effort to
shift out of P (Park). See “Torque Lock”
under Shifting Into Park 0140.
{Warning
It is dangerous to get out of the vehicle
if the shift lever is not fully in P (Park)
with the parking brake firmly set. The
vehicle can roll.
Do not leave the vehicle when the engine
is running. If you have left the engine
running, the vehicle can move suddenly.
You or others could be injured. To be
sure the vehicle will not move, even
when you are on fairly level ground,
always set the parking brake and move
the shift lever to P (Park). See Shifting
Into Park 0140 and
Driving Characteristics and Towing Tips
0 160.
R : Use this gear to back up.
Caution
Shifting to R (Reverse) while the vehicle is
moving forward could damage the
transmission. The repairs would not be
covered by the vehicle warranty. Shift to
R (Reverse) only after the vehicle is
stopped.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14583525) - 2021 - CRC - 12/9/20
Driving and Operating 143
To rock the vehicle back and forth to get
out of snow, ice, or sand without damaging
the transmission, seeIf the Vehicle Is Stuck
0 131.
N : In this position, the engine does not
connect with the wheels. To restart when
you are already moving, use N (Neutral)
only. Also, use N (Neutral) when the vehicle
is being towed.
{Warning
Shifting into a drive gear while the
engine is running at high speed is
dangerous. Unless your foot is firmly on
the brake pedal, the vehicle could move
very rapidly. You could lose control and
hit people or objects. Do not shift into a
drive gear while the engine is running at
high speed.
Caution
Shifting out of P (Park) or N (Neutral) with
the engine running at high speed may
damage the transmission. The repairs
would not be covered by the vehicle
(Continued)
Caution (Continued)
warranty. Be sure the engine is not
running at high speed when shifting the
vehicle.
Caution
A transmission hot message may display
if the automatic transmission fluid is too
hot. Driving under this condition can
damage the vehicle. Stop and idle the
engine to cool the automatic
transmission fluid. This message clears
when the transmission fluid has cooled
sufficiently.
D : This position is for normal driving.
It provides the best fuel economy. If you
need more power for passing, and you are:
.Going less than about 55 km/h (35 mph),
push the accelerator pedal about
halfway down.
.Going about 55 km/h (35 mph) or more,
push the accelerator all the way down.
By doing this, the vehicle shifts down to
the next gear and has more power. D (Drive) can be used when towing a trailer,
carrying a heavy load, or driving on steep
hills. You might want to shift the
transmission to a lower gear selection if the
transmission shifts too often.
Downshifting the transmission in slippery
road conditions could result in skidding. See
“Skidding”
underLoss of Control 0128.
The vehicle has a shift stabilization feature
that adjusts the transmission shifting to the
current driving conditions in order to reduce
rapid upshifts and downshifts. This shift
stabilization feature is designed to
determine, before making an upshift, if the
engine is able to maintain vehicle speed by
analyzing things such as vehicle speed,
throttle position, and vehicle load. If the
shift stabilization feature determines that a
current vehicle speed cannot be maintained,
the transmission does not upshift and
instead holds the current gear. In some
cases, this could appear to be a delayed
shift, however the transmission is operating
normally.
The transmission uses adaptive shift
controls. Adaptive shift controls continually
compare key shift parameters to
pre-programmed ideal shifts stored in the
transmission’s computer. The transmission

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14583525) - 2021 - CRC - 12/9/20
144 Driving and Operating
constantly makes adjustments to improve
vehicle performance according to how the
vehicle is being used, such as with a heavy
load or when the temperature changes.
During this adaptive shift control process,
shifting might feel different as the
transmission determines the best settings.
The shift quality of a new vehicle may not
be ideal because the adaptive shift control
process may not have determined the best
settings for a particular shift or condition.
Shift quality will improve with continued
driving.
When temperatures are very cold, the
transmission's gear shifting could be
delayed, providing more stable shifts until
the engine warms up. Shifts could be more
noticeable with a cold transmission. This
difference in shifting is normal.
M :This position lets drivers select the
range of gears appropriate for current
driving conditions. If the vehicle has this
feature, see “Range Selection Mode” under
Manual Mode 0144.
1 : This position reduces vehicle speed
without using the brakes. You can use it for
major/severe downgrades where the vehicle
would otherwise accelerate due to steepness
of grade. When you shift to 1 (First) it provides the lowest gear appropriate to
current road speed and continues to
downshift as the vehicle slows, eventually
downshifting to 1 (First) gear. The
transmission can be held in 1 (First) gear
using Range Selection Mode or the shift
lever. See
“Range Selection Mode” under
Manual Mode 0144.
Caution
Spinning the tires or holding the vehicle
in one place on a hill using only the
accelerator pedal may damage the
transmission. The repair will not be
covered by the vehicle warranty. If the
vehicle is stuck, do not spin the tires.
When stopping on a hill, use the brakes
to hold the vehicle in place.
Normal Mode Grade Braking
This mode is enabled when the vehicle is
started, but is not enabled in Range
Selection Mode. It assists in maintaining
desired vehicle speeds when driving on
downhill grades by using the engine and
transmission to slow the vehicle. The first
time the system activates for each ignition
key cycle. To disable or enable Normal Mode Grade
Braking within the current ignition key cycle,
press and hold the Tow/Haul button for
three seconds.
For other forms of grade braking, see
Tow/
Haul Mode 0145 and
Cruise Control 0149.
Manual Mode
Range Selection Mode
If equipped, Range Selection Mode helps
control the vehicle's transmission and vehicle
speed while driving downhill or towing a
trailer by letting you select a desired range
of gears.
To use this feature:
1. Move the shift lever to M (Manual Mode).
2. Press the +/− buttons on the shift lever
to select the desired range of gears for
current driving conditions.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14583525) - 2021 - CRC - 12/9/20
Driving and Operating 145
When M (Manual Mode) is selected, the
transmission will downshift and a number
displays in the Driver Information
Center (DIC) next to the M indicating the
current gear.
This number is the highest gear that can be
used. However, the vehicle can automatically
shift to lower gears as it adjusts to driving
conditions. This means that all gears below
that number are available. When 5 (Fifth) is
selected, 1 (First) through 5 (Fifth) gears are
automatically shifted by the vehicle, but
6 (Sixth) cannot be used until the +/−
button on the shift lever is used to change
to the gear.
Grade Braking is not available when Range
Selection Mode is active. SeeTow/Haul
Mode 0145.
While using Range Selection Mode, cruise
control and the Tow/Haul Mode can
be used.
Caution
Spinning the tires or holding the vehicle
in one place on a hill using only the
accelerator pedal may damage the
transmission. The repair will not be
(Continued)
Caution (Continued)
covered by the vehicle warranty. If the
vehicle is stuck, do not spin the tires.
When stopping on a hill, use the brakes
to hold the vehicle in place.
Tow/Haul Mode
If equipped, Tow/Haul Mode adjusts the
transmission shift pattern to reduce shift
cycling, providing increased performance,
vehicle control, and transmission cooling
when towing or hauling heavy loads. Turn the Tow/Haul Mode on and off by
pressing the button on the instrument
panel. When Tow/Haul is on, a light on the
instrument cluster will come on.
See
Tow/Haul Mode Light 078.
Also see “Tow/Haul Mode” underTowing
Equipment 0172.
Tow/Haul Mode Grade Braking
Tow/Haul Mode Grade Braking is only
enabled while the Tow/Haul Mode is
selected and the vehicle is not in the Range
Selection Mode. See “Tow/Haul Mode”listed
previously and Manual Mode0144.
Tow/Haul Mode Grade Braking assists in
maintaining desired vehicle speeds when
driving on downhill grades by using the
engine and transmission to slow the vehicle.
To disable or enable Tow/Haul Mode Grade
Braking within the current ignition key cycle,
press and hold the Tow/Haul button for
three seconds.
See Towing Equipment 0172.
For other forms of grade braking, see
Automatic Transmission 0142.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14583525) - 2021 - CRC - 12/9/20
146 Driving and Operating
Brakes
Antilock Brake System (ABS)
The Antilock Brake System (ABS) helps
prevent a braking skid and maintain steering
while braking hard.
ABS performs a system check when the
vehicle is first driven. A momentary motor
or clicking noise may be heard while this
test is going on, and the brake pedal may
move slightly. This is normal.
If there is a problem with ABS, this warning
light stays on. SeeAntilock Brake System
(ABS) Warning Light 078.
ABS does not change the time needed to
get a foot on the brake pedal and does not
always decrease stopping distance. If you
get too close to the vehicle ahead, there will
not be enough time to apply the brakes if
that vehicle suddenly slows or stops. Always
leave enough room ahead to stop, even
with ABS.
Using ABS
Do not pump the brakes. Just hold the brake
pedal down firmly. Hearing or feeling ABS
operate is normal.
Braking in Emergencies
ABS allows steering and braking at the same
time. In many emergencies, steering can
help even more than braking.
Parking Brake
To set the parking brake: 1. Hold the regular brake pedal down.
2. Firmly push the parking brake pedal down. 3. The brake system warning light will
come on, if the ignition is on. See Brake
System Warning Light 077.
If you are towing a trailer and parking on a
hill, see Driving Characteristics and Towing
Tips 0160.
To release the parking brake: 1. Hold the regular brake pedal down.
2. Pull the handle with the parking brake symbol located just above the parking
brake pedal.
3. The brake system warning light will turn off, if the ignition is on.
Caution
Driving with the parking brake on can
overheat the brake system and cause
premature wear or damage to brake
system parts. Make sure that the parking
brake is fully released and the brake
warning light is off before driving.
Driving with the parking brake applied will
cause a warning chime to sound and a
Driver Information Center (DIC) message
may display. Release the parking brake or
stop the vehicle.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14583525) - 2021 - CRC - 12/9/20
Driving and Operating 153
Park Assist
If equipped, the Rear Park Assist (RPA)
system uses sensors on the rear bumper to
assist with parking and avoiding objects
while in R (Reverse).
{Warning
The Park Assist system does not detect
children, pedestrians, bicyclists, animals,
or objects below the bumper or that are
too close or too far from the vehicle. It is
not available at speeds greater than
8 km/h (5 mph). To prevent injury, death,
or vehicle damage, even with Park Assist,
always check the area around the vehicle
and check all mirrors before backing.
How the System Works
RPA comes on automatically when the shift
lever is moved into R (Reverse). A single
beep sounds to indicate the system is
working.
RPA operates only at speeds less than
8 km/h (5 mph).An obstacle detection is indicated by beeps.
The time between beeps gets shorter as the
vehicle approaches the obstacle. Repeated
beeps are heard when the distance is less
than 30 cm (12 in).
To be detected, objects must be at least
25 cm (10 in) off the ground and below rear
door level. Objects must also be within 2.5 m
(8 ft) from the rear bumper. This distance
may be less during warmer or humid
weather.
Turning the System On and Off
The system can be disabled through the
Driver Information Center (DIC). See
“Park
Assist” underDriver Information Center (DIC)
0 81.
RPA defaults to the on setting each time the
vehicle is started.
Turn RPA off when towing a trailer.
When the System Does Not Seem to
Work Properly
The following messages may be displayed
on the DIC:
SERVICE PARK ASSIST : If this message
occurs, take the vehicle to your dealer for
repair. PARK ASSIST OFF :
This message occurs if
the driver disables the system or if the
vehicle is driven above 8 km/h (5 mph) in
R (Reverse).
PARK ASST BLOCKED SEE OWNERS
MANUAL : This message can occur under the
following conditions:
.The sensors are not clean. Keep the rear
bumper free of mud, dirt, snow, ice, slush,
and frost. The message may not clear
until frost or ice has melted all around
and inside the sensor.
.A trailer is attached to the vehicle, or a
bicycle or an object hanging out of the
rear door during the current or last drive
cycle. RPA will return to normal operation
after it is determined the object is
removed. This could take a few drive
cycles.
.A tow bar is attached to the vehicle.
Other conditions may affect system
performance, such as vibrations from a
jackhammer or the compression of air
brakes on a very large truck.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14583525) - 2021 - CRC - 12/9/20
156 Driving and Operating
The SBZA sensor covers a zone of
approximately one lane over from both
sides of the vehicle, or 3.5 m (11 ft). The
height of the zone is approximately between
0.5 m (1.5 ft) and 2 m (6 ft) off the ground.
This zone starts at approximately the middle
of the vehicle and goes back 5 m (16 ft).
How the System Works
The SBZA symbol lights up in the side
mirrors when the system detects a moving
vehicle in the next lane over that is in the
side blind zone. This indicates it may be
unsafe to change lanes. Before making a
lane change, check the SBZA display, check
mirrors, glance over your shoulder, and use
the turn signals.
Left Side MirrorDisplayRight Side Mirror Display
When the vehicle is started, both outside
mirror SBZA displays will briefly come on to
indicate the system is operating. When the
vehicle is in a forward gear, the left or right side mirror display will light up if a moving
vehicle is detected in that blind zone. If the
turn signal is activated in the same direction
of a detected vehicle, this display will flash
as an extra warning not to change lanes.
SBZA can be disabled through the Driver
Information Center (DIC). See
Driver
Information Center (DIC) 081. If SBZA is
disabled by the driver, the SBZA mirror
displays will not light up.
When the System Does Not Seem to
Work Properly
SBZA displays may not come on when
passing a vehicle quickly, or for a stopped
vehicle. SBZA may alert to objects attached
to the vehicle, such as a bicycle, or object
extending out to either side of the vehicle.
This is normal system operation; the vehicle
does not need service.
SBZA may not always alert the driver to
vehicles in the side blind zone, especially in
wet conditions. The system does not need
to be serviced. The system may light up due
to guardrails, signs, trees, shrubs, and other
non-moving objects. This is normal system
operation; the vehicle does not need service. SBZA may not operate when the SBZA
sensors in the left or right corners of the
rear bumper are covered with mud, dirt,
snow, ice, or slush, or in heavy rainstorms.
For cleaning instructions, see "Washing the
Vehicle" under
Exterior Care0242. If the DIC
displays the system unavailable message
after cleaning both sides of the vehicle
toward the rear corners of the vehicle, see
your dealer.
If the SBZA displays do not light up when
vehicles are in the blind zone and the
system is clean, the system may need
service. Take the vehicle to your dealer.
When SBZA is disabled for any reason other
than the driver turning it off, the Side Blind
Zone Alert On option will not be available
on the personalization menu.
Driving with a Trailer
If equipped with Lane Change Alert (LCA),
the LCA detection zones that extend back
from the side of the vehicle do not move
further back when a trailer is towed.
Use caution while changing lanes when
towing a trailer.
Radio Frequency Information
See Radio Frequency Statement 0273.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14583525) - 2021 - CRC - 12/9/20
160 Driving and Operating
Caution
If a new fuel cap is needed, get the right
type of cap from your dealer. The wrong
type of fuel cap may not fit properly,
may turn on the malfunction indicator
lamp, and could damage the fuel system
and emissions system. SeeMalfunction
Indicator Lamp (Check Engine Light) 076.
Filling a Portable Fuel Container
{Warning
Never fill a portable fuel container while
it is in the vehicle. Static electricity
discharge from the container can ignite
the fuel vapor. You or others could be
badly burned and the vehicle could be
damaged. To help avoid injury to you
and others:
.Dispense fuel only into approved
containers.
.Do not fill a container while it is
inside a vehicle, in a vehicle's trunk, in
a pickup bed, or on any surface other
than the ground.
(Continued)
Warning (Continued)
.Bring the fill nozzle in contact with
the inside of the fill opening before
operating the nozzle. Maintain contact
until filling is complete.
.Keep sparks, flames, and smoking
materials away from fuel.
.Avoid using electronic devices while
pumping fuel.
Trailer Towing
General Towing Information
Only use towing equipment that has been
designed for the vehicle. Contact your dealer
or trailering dealer for assistance with
preparing the vehicle to tow a trailer. Read
the entire section before towing a trailer.
To tow a disabled vehicle, see Towing the
Vehicle 0240. To tow the vehicle behind
another vehicle such as a motor home, see
Recreational Vehicle Towing 0240.
Driving Characteristics and
Towing Tips
{Warning
You can lose control when towing a
trailer if the correct equipment is not
used or the vehicle is not driven properly.
For example, if the trailer is too heavy or
the trailer brakes are inadequate for the
load, the vehicle may not stop as
expected. You and others could be
seriously injured. The vehicle may also be
damaged, and the repairs would not be
covered by the vehicle warranty. Pull a
trailer only if all the steps in this section
have been followed. Ask your dealer for
advice and information about towing a
trailer with the vehicle.
Driving with a Trailer
Trailering is different than just driving the
vehicle by itself. Trailering means changes in
handling, acceleration, braking, durability,
and fuel economy. Successful, safe trailering
takes correct equipment, and it has to be
used properly.