2021 CHEVROLET EXPRESS CARGO airbag

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14583525) - 2021 - CRC - 1/4/21
2 Introduction
Canadian Vehicle Owners
A French language manual can be obtained
from your dealer, at www.helminc.com,
or from:
Propriétaires Canadiens
On peut obtenir un exemplaire de ce guide
en français auprès du concessionnaire ou à
l'adresse suivante:
Helm, Incorporated
Attention: Customer Service
47911 Halyard Drive
Plymouth, MI 48170
USA
Using this Manual
To quickly locate information about the
vehicle, use the Index in the back of the
manual. It is an alphabetical list of what is
in the manual and the page number where
it can be found.
Danger, Warning, and Caution
Warning messages found on vehicle labels
and in this manual describe hazards and
what to do to avoid or reduce them.
{Danger
Danger indicates a hazard with a high
level of risk which will result in serious
injury or death.
{Warning
Warning indicates a hazard that could
result in injury or death.
Caution
Caution indicates a hazard that could
result in property or vehicle damage.
A circle with a slash through it is a safety
symbol which means“Do not,” “Do not do
this,” or“Do not let this happen.”
Symbols
The vehicle has components and labels that
use symbols instead of text. Symbols are
shown along with the text describing the
operation or information relating to a
specific component, control, message, gauge,
or indicator.
M:Shown when the owner’s manual has
additional instructions or information.
*: Shown when the service manual has
additional instructions or information.
0: Shown when there is more information
on another page — “see page.”
Vehicle Symbol Chart
Here are some additional symbols that may
be found on the vehicle and what they
mean. See the features in this manual for
information.
u: Air Conditioning System
G:Air Conditioning Refrigerant Oil
9:Airbag Readiness Light
!:Antilock Brake System (ABS)
$:Brake System Warning Light

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14583525) - 2021 - CRC - 1/4/21
Introduction 5
1.Air Vents 0124.
2. Driver Information Center (DIC) Buttons (Out of View). See Driver Information
Center (DIC) 081.
3. Turn Signal Lever. See Turn and
Lane-Change Signals 093.
Windshield Wiper/Washer 067.
4. Horn 067.
5. Hazard Warning Flashers 092.
6. Instrument Cluster 071.
7. Shift Lever. See Automatic Transmission
0 142.
Manual Mode 0144 (If Equipped).
8. Climate Control Systems 0119.
9. Infotainment. See Overview (AM-FM
Radio) 097 or
Overview (Radio with CD/MP3) 099.
10. Power Outlets 069.
11. USB Port (If Equipped). See Auxiliary
Devices 0108. 12. Power Outlet 110/120 Volt Alternating
Current. See Power Outlets 069.
13. Rear Heating System 0121 (If Equipped).
Lane Departure Warning (LDW) 0157 (If
Equipped).
Forward Collision Alert (FCA) System
0 154 (If Equipped).
14. Passenger Airbag On-Off Switch (If Equipped). See Airbag On-Off Switch
0 42.
15. Traction Control/Electronic Stability
Control 0147.
16. Tow/Haul Mode Button (If Equipped). See Tow/Haul Mode 0145.
17. Steering Wheel Controls 066 (If
Equipped).
18. Steering Wheel Adjustment 065 (Out of
View), (If Equipped).
19. Parking Brake Release. See Parking Brake
0 146. 20.
Cruise Control 0149 (If Equipped).
Fast Idle System 0138 (If Equipped).
21. Parking Brake 0146.
22. Data Link Connector (DLC) (Out of View). SeeMalfunction Indicator Lamp (Check
Engine Light) 076.
23. Instrument Panel Illumination Control
093.
Dome Lamp Override. See Dome Lamps
0 94.
24. Exterior Lamp Controls 090.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14583525) - 2021 - CRC - 12/9/20
Keys, Doors, and Windows 7
{Warning
If the key is unintentionally rotated while
the vehicle is running, the ignition could
be moved out of the RUN position. This
could be caused by heavy items hanging
from the key ring, or by large or long
items attached to the key ring that could
be contacted by the driver or steering
wheel. If the ignition moves out of the
RUN position, the engine will shut off,
braking and steering power assist may be
impacted, and airbags may not deploy.
To reduce the risk of unintentional
rotation of the ignition key, do not
change the way the ignition key and
Remote Keyless Entry (RKE) transmitter,
if equipped, are connected to the
provided key rings.
The ignition key and key rings, and RKE
transmitter, if equipped, are designed to
work together as a system to reduce the
risk of unintentionally moving the key out
of the RUN position. The ignition key has a
small hole to allow attachment of the
provided key ring. It is important that any replacement ignition keys have a small hole.
See your dealer if a replacement key is
required.
The combination and size of the rings that
came with your keys were specifically
selected for your vehicle. The rings are
connected to the key like two links of a
chain to reduce the risk of unintentionally
moving the key out of the RUN position. Do
not add any additional items to the ring
attached to the ignition key. Attach
additional items only to the second ring,
and limit added items to a few essential
keys or small, light items no larger than an
RKE transmitter.
Interference from radio-frequency
identification (RFID) tags may prevent the
key from starting the vehicle. Keep RFID
tags away from the key when starting the
vehicle.
The key is used for the ignition, and all
locks.
See your dealer if a replacement key or
additional key is needed.
If it becomes difficult to turn a key, inspect
the key blade for debris. Periodically clean
with a brush or pick.
If locked out of the vehicle, see
Roadside
Assistance Program 0268.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14583525) - 2021 - CRC - 12/9/20
22 Seats and Restraints
Seats and Restraints
Head Restraints
Head Restraints . . . . . . . . . . . . . . . . . . . . . . . . . 22
Front Seats
Seat Adjustment . . . . . . . . . . . . . . . . . . . . . . . . 22
Power Seat Adjustment . . . . . . . . . . . . . . . . . 23
Reclining Seatbacks . . . . . . . . . . . . . . . . . . . . . 23
Rear Seats
Rear Seats . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Seat Belts
Seat Belts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
How to Wear Seat Belts Properly . . . . . . 29
Lap-Shoulder Belt . . . . . . . . . . . . . . . . . . . . . . . 31
Seat Belt Use During Pregnancy . . . . . . . . 35
Seat Belt Extender . . . . . . . . . . . . . . . . . . . . . . 35
Safety System Check . . . . . . . . . . . . . . . . . . . 35
Seat Belt Care . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Replacing Seat Belt System Parts after aCrash . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Airbag System
Airbag System . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Where Are the Airbags? . . . . . . . . . . . . . . . . 38
When Should an Airbag Inflate? . . . . . . . . 40
What Makes an Airbag Inflate? . . . . . . . . 40
How Does an Airbag Restrain? . . . . . . . . . . 41 What Will You See after an Airbag
Inflates? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Airbag On-Off Switch . . . . . . . . . . . . . . . . . . . 42
Servicing the Airbag-Equipped Vehicle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Adding Equipment to the Airbag-Equipped Vehicle . . . . . . . . . . . . . . 45
Airbag System Check . . . . . . . . . . . . . . . . . . . 45
Replacing Airbag System Parts after a Crash . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Child Restraints
Older Children . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Infants and Young Children . . . . . . . . . . . . . 47
Child Restraint Systems . . . . . . . . . . . . . . . . 49
Where to Put the Restraint . . . . . . . . . . . . . 51
Lower Anchors and Tethers for Children(LATCH System) . . . . . . . . . . . . . . . . . . . . . . . 52
Replacing LATCH System Parts After a Crash . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Securing Child Restraints (With the Seat Belt in the Rear Seat) . . . . . . . . . . . . . . . . . 58
Securing Child Restraints (With the Seat Belt in the Front Seat) . . . . . . . . . . . . . . . 60
Head Restraints
On vehicles with factory installed seats, the
front seats have built-in head restraints that
are not adjustable in the outboard seating
positions.
Front Seats
Seat Adjustment
{Warning
You can lose control of the vehicle if you
try to adjust a driver seat while the
vehicle is moving. Adjust the driver seat
only when the vehicle is not moving.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14583525) - 2021 - CRC - 12/9/20
Seats and Restraints 29
Q: If my vehicle has airbags, why should Ihave to wear seat belts?
A: Airbags are supplemental systems only.
They work withseat belts —not instead
of them. Whether or not an airbag is
provided, all occupants still have to
buckle up to get the most protection.
Also, in nearly all states and in all
Canadian provinces, the law requires
wearing seat belts.
How to Wear Seat Belts Properly
Follow these rules for everyone's protection.
There are additional things to know about
seat belts and children, including smaller
children and infants. If a child will be riding
in the vehicle, see Older Children046 or
Infants and Young Children 047. Review
and follow the rules for children in addition
to the following rules.
It is very important for all occupants to
buckle up. Statistics show that unbelted
people are hurt more often in crashes than
those who are wearing seat belts.
There are important things to know about
wearing a seat belt properly..Sit up straight and always keep your feet
on the floor in front of you (if possible).
.Always use the correct buckle for your
seating position.
.Wear the lap part of the belt low and
snug on the hips, just touching the
thighs. In a crash, this applies force to the
strong pelvic bones and you would be
less likely to slide under the lap belt.
If you slid under it, the belt would apply
force on your abdomen. This could cause
serious or even fatal injuries.
.Wear the shoulder belt over the shoulder
and across the chest. These parts of the
body are best able to take belt
restraining forces. The shoulder belt locks
if there is a sudden stop or crash.
{Warning
You can be seriously injured, or even
killed, by not wearing your seat belt
properly.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14583525) - 2021 - CRC - 12/9/20
30 Seats and Restraints
Never allow the lap or shoulder belt to
become loose or twisted.Never wear the shoulder belt under both
arms or behind your back.
Always use the correct buckle for your
seating position.
Never route the lap or shoulder belt over an
armrest.
{Warning
The seat belt can be pinched if it is
routed under plastic trim on the seat,
such as trim around the rear seatback
folding handle or side airbag. In a crash,
pinched seat belts might not be able to
provide adequate protection. Never allow
seat belts to be routed under plastic trim
pieces.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14583525) - 2021 - CRC - 12/9/20
32 Seats and Restraints
To unlatch the belt, push the button on the
buckle. The belt should return to its stowed
position. Slide the latch plate up the seat
belt webbing when the seat belt is not in
use. The latch plate should rest on the
stitching on the seat belt, near the guide
loop on the side wall.
Always stow the seat belt slowly. If the seat
belt webbing returns quickly to the stowed
position, the retractor may lock and cannot
be pulled out. If this happens, pull the seat
belt straight out firmly to unlock the
webbing, and then release it. If the webbing
is still locked in the retractor, see your
dealer.Before a door is closed, be sure the seat belt
is out of the way. If a door is slammed
against a seat belt, damage can occur to
both the seat belt and the vehicle.
Seat Belt Height Adjuster
The vehicle has a seat belt height adjuster
for the driver and front outboard passenger
positions.
Adjust the height so the shoulder portion of
the belt is on the shoulder and not falling
off of it. The belt should be close to, but not
contacting, the neck. Improper shoulder belt
height adjustment could reduce the
effectiveness of the seat belt in a crash. See
How to Wear Seat Belts Properly
029.
Squeeze both sides of the release button
and pull outward. Then move the height
adjuster up or down to the desired position
and release the button.
After the adjuster is set to the desired
position, try to move it up or down without
squeezing the release button to make sure it
has locked into position.
Seat Belt Pretensioners
If the vehicle has seat-mounted side impact
airbags and roof-rail airbags, it also has seat
belt pretensioners for the front outboard
occupants.
Although the seat belt pretensioners cannot
be seen, they are part of the seat belt
assembly. They can help tighten the seat
belts during the early stages of a moderate
to severe frontal, near frontal, or rear crash
if the threshold conditions for pretensioner
activation are met. And, if the vehicle has
roof-rail airbags, seat belt pretensioners can
help tighten the seat belts in a side crash or
a rollover event.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14583525) - 2021 - CRC - 12/9/20
36 Seats and Restraints
reversing the latch plate on the webbing.
If the twist cannot be corrected, ask your
dealer to fix it.
Make sure the seat belt reminder light is
working. SeeSeat Belt Reminders 074.
Keep seat belts clean and dry. See Seat Belt
Care 036.
Seat Belt Care
Keep belts clean and dry.
Seat belts should be properly cared for and
maintained.
Seat belt hardware should be kept dry and
free of dust or debris. As necessary, exterior
hard surfaces and seat belt webbing may be
lightly cleaned with mild soap and water.
Ensure there is not excessive dust or debris
in the mechanism. If dust or debris exists in
the system please see the dealer. Parts may
need to be replaced to ensure proper
functionality of the system.
{Warning
Do not bleach or dye seat belt webbing.
It may severely weaken the webbing. In
a crash, they might not be able to
(Continued)
Warning (Continued)
provide adequate protection. Clean and
rinse seat belt webbing only with mild
soap and lukewarm water. Allow the
webbing to dry.
Replacing Seat Belt System Parts
after a Crash
{Warning
A crash can damage the seat belt system
in the vehicle. A damaged seat belt
system may not properly protect the
person using it, resulting in serious injury
or even death in a crash. To help make
sure the seat belt systems are working
properly after a crash, have them
inspected and any necessary
replacements made as soon as possible.
After a minor crash, replacement of seat
belts may not be necessary. But the seat
belt assemblies that were used during any
crash may have been stressed or damaged.
See your dealer to have the seat belt
assemblies inspected or replaced. New parts and repairs may be necessary
even if the seat belt system was not being
used at the time of the crash.
Have the seat belt pretensioners checked if
the vehicle has been in a crash, or if the
airbag readiness light stays on after you
start the vehicle or while you are driving.
See
Airbag Readiness Light 074.
Airbag System
The vehicle has the following airbag:
.A frontal airbag for the driver
The vehicle may have the following airbags:
.A frontal airbag for the front outboard
passenger
.A seat-mounted side impact airbag for the
driver
.A seat-mounted side impact airbag for the
front outboard passenger
Seat-mounted side impact airbags are
only available on vehicles equipped with
roof-rail airbags.
.A roof-rail airbag for the driver on vans
with single row seating
.A roof-rail airbag for the front outboard
passenger on vans with single row
seating