2021 CHEVROLET EXPRESS CARGO airbag

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14583525) - 2021 - CRC - 12/9/20
Vehicle Care 179
Also, seeAdding Equipment to the
Airbag-Equipped Vehicle 045.
Vehicle Checks
Doing Your Own Service Work
{Warning
It can be dangerous to work on your
vehicle if you do not have the proper
knowledge, service manual, tools,
or parts. Always follow owner’s manual
procedures and consult the service
manual for your vehicle before doing any
service work.
If doing some of your own service work, use
the proper service manual. It tells you much
more about how to service the vehicle than
this manual can. To order the proper service
manual, see Publication Ordering
Information 0273.
This vehicle has an airbag system. Before
attempting to do your own service work,
see Servicing the Airbag-Equipped Vehicle
0 44. If equipped with remote vehicle start, open
the hood before performing any service
work to prevent remote starting the vehicle
accidentally. See
Remote Vehicle Start 010.
Keep a record with all parts receipts and list
the mileage and the date of any service
work performed. See Maintenance Records
0 259.Caution
Even small amounts of contamination can
cause damage to vehicle systems. Do not
allow contaminants to contact the fluids,
reservoir caps, or dipsticks.
Hood
{Warning
Turn the vehicle off before opening the
hood. If the engine is running with the
hood open, you or others could be
injured.
{Warning
Components under the hood can get hot
from running the engine. To help avoid
the risk of burning unprotected skin,
never touch these components until they
have cooled, and always use a glove or
towel to avoid direct skin contact.
Clear any snow from the hood before
opening.
To open the hood: 1. Pull the hood release lever with the
isymbol. It is on the lower left side
of the instrument panel.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14583525) - 2021 - CRC - 12/9/20
208 Vehicle Care
FusesUsage
18 A/C
19 Engine control module battery
20 Left stop/turn cutaway lamp
21 Left stop/turn trailer lamp
22 Right stop/turn cutaway lamp
23 NOX Sensor (Diesel only)
24 Fuel pump 25 Auxiliary power outlet
26 Body control module 3 27 Special equipment option
28 Airbag
29 Steering wheel sensor
30 Engine control module ignition
31 Transmission control module Ignition Fuses
Usage
32 Transmission control module 1 battery
33 Rear parking aid module
34 NOX Sensor (Diesel only)
35 Fuel heater control module (Diesel only)
36 Fuel system control module battery
41 Transmission control module 2, battery
signal
42 Trailer wiring
43 Electro viscous fan clutch (Diesel only)
44 Starter solenoid 45 Engine control module, powertrain signal 2
46 DC-AC inverter 47 –
51 Left high-beam headlamp Fuses
Usage
52 Right high-beam headlamp
53 Left low-beam headlamp
54 Right low-beam headlamp
55 Wipers
56 Canister vent solenoid
58 Body control module 2
59 Body control module 1 61 Engine oil solenoid/ Crankcase vent heater
(Diesel only)
62 O2 sensor 2
63 –
64 Mass airflow/ Canister vent
65 Ignition coils/injectors - odd
66 Daytime running lamps 2
67 Daytime running lamps 1

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14583525) - 2021 - CRC - 12/9/20
Vehicle Care 211
The vehicle may not be equipped with all of
the fuses, relays, and features shown.Mini-Fuses Usage
F1 –
F2 Steering wheel sensor
F3 Auxiliary parking lamps
F4 Front parking lamps F5 Trailer parking lamps
F6 Upfitter/Parking lamps F7 Right rear parking lamp
F8 Left rear parking lamp
F9 Exterior rear mirror switch/ Door
lock-unlock control
upfitter/Front camera
module
F10 Airbag/Automatic occupant sensing
F11 –/OnStar
F12 –
F13 HVAC 2
F14 HVAC 1 F15 Reflected LED display Mini-Fuses Usage
F16 Upfitter aux 1/Gas ambulance
F17 Heated outside mirrors
F18 Rear window defogger
F19 Compass
F20 Radio/Chime/SiriusXM satellite radio
F21 Remote function actuator/Tire pressure
monitor
F22 Ignition switch/Discrete logic ignition sensor
F23 Instrument cluster
F24 –
F25 HVAC control
F26 Auxiliary/Trailer reverse lamps
F27 Reverse tail lamps
F28 Upfitter 2/Reading lamps/Ambulance
F29 Rear blower
F30 Upfitter/Courtesy lamps Mini-Fuses Usage
F31 Front door lock
F32 Rear door lock
F33 Cargo door unlock
F34 Front passenger door unlock
F35 Rear passenger door unlock
F36 Driver door unlock F37 –
F38 –
Relays Usage K1 Run
K2 –
K3 Parking lamps
K4 Upfitter 2 K5 Rear window defogger
K6 Retained accessory power

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14583525) - 2021 - CRC - 12/9/20
Vehicle Care 225
Different Size Tires and Wheels
If wheels or tires are installed that are a
different size than the original equipment
wheels and tires, vehicle performance,
including its braking, ride and handling
characteristics, stability, and resistance to
rollover may be affected. If the vehicle has
electronic systems such as antilock brakes,
rollover airbags, traction control, electronic
stability control, or All-Wheel Drive, the
performance of these systems can also be
affected.
{Warning
If different sized wheels are used, there
may not be an acceptable level of
performance and safety if tires not
recommended for those wheels are
selected. This increases the chance of a
crash and serious injury. Only use GM
specific wheel and tire systems developed
for the vehicle, and have them properly
installed by a GM certified technician.
See Buying New Tires 0223 and
Accessories and Modifications 0178.
Uniform Tire Quality Grading
The following information relates to the
system developed by the United States
National Highway Traffic Safety
Administration (NHTSA), which grades
tires by treadwear, traction, and
temperature performance. This applies
only to vehicles sold in the United
States. The grades are molded on the
sidewalls of most passenger car tires.
The Uniform Tire Quality Grading
(UTQG) system does not apply to deep
tread, winter tires, compact spare tires,
tires with nominal rim diameters of
10 to 12 inches (25 to 30 cm), or to some
limited-production tires.
While the tires available on General
Motors passenger cars and light trucks
may vary with respect to these grades,
they must also conform to federal
safety requirements and additional
General Motors Tire Performance
Criteria (TPC) standards. Quality grades can be found where
applicable on the tire sidewall between
tread shoulder and maximum section
width. For example:
Treadwear 200 Traction AA Temperature A
All Passenger Car Tires Must Conform to
Federal Safety Requirements In Addition
To These Grades.
Treadwear
The treadwear grade is a comparative
rating based on the wear rate of the
tire when tested under controlled
conditions on a specified government
test course. For example, a tire graded
150 would wear one and one-half (1½)
times as well on the government course
as a tire graded 100. The relative
performance of tires depends upon the
actual conditions of their use, however,
and may depart significantly from the
norm due to variations in driving habits,
service practices and differences in road
characteristics and climate.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14583525) - 2021 - CRC - 12/9/20
272 Customer Information
GM vehicle by limiting compensation for
damage repairs through the use of
aftermarket collision parts. Some insurance
companies will not specify aftermarket
collision parts. When purchasing insurance,
we recommend that you ensure that the
vehicle will be repaired with GM original
equipment collision parts. If such insurance
coverage is not available from your current
insurance carrier, consider switching to
another insurance carrier.
If the vehicle is leased, the leasing company
may require you to have insurance that
ensures repairs with Genuine GM Original
Equipment Manufacturer (OEM) parts or
Genuine Manufacturer replacement parts.
Read the lease carefully, as you may be
charged at the end of the lease for poor
quality repairs.
If a Crash Occurs
If there has been an injury, call emergency
services for help. Do not leave the scene of
a crash until all matters have been taken
care of. Move the vehicle only if its position
puts you in danger, or you are instructed to
move it by a police officer.Give only the necessary information to
police and other parties involved in the
crash.
For emergency towing see
Roadside
Assistance Program 0268.
Gather the following information:
.Driver name, address, and telephone
number
.Driver license number
.Owner name, address, and telephone
number
.Vehicle license plate number
.Vehicle make, model, and model year
.Vehicle Identification Number (VIN)
.Insurance company and policy number
.General description of the damage to the
other vehicle
Choose a reputable repair facility that uses
quality replacement parts. See “Collision
Parts” earlier in this section.
If the airbag has inflated, see What Will You
See after an Airbag Inflates? 041.
Managing the Vehicle Damage Repair
Process
In the event that the vehicle requires
damage repairs, GM recommends that you
take an active role in its repair. If you have
a pre-determined repair facility of choice,
take the vehicle there, or have it towed
there. Specify to the facility that any
required replacement collision parts be
original equipment parts, either new
Genuine GM parts or recycled original GM
parts. Remember, recycled parts will not be
covered by the GM vehicle warranty.
Insurance pays the bill for the repair, but
you must live with the repair. Depending on
your policy limits, your insurance company
may initially value the repair using
aftermarket parts. Discuss this with the
repair professional, and insist on Genuine
GM parts. Remember, if the vehicle is
leased, you may be obligated to have the
vehicle repaired with Genuine GM parts,
even if your insurance coverage does not
pay the full cost.
If another party's insurance company is
paying for the repairs, you are not obligated
to accept a repair valuation based on that
insurance company's collision policy repair
limits, as you have no contractual limits

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14583525) - 2021 - CRC - 12/9/20
274 Customer Information
To contact NHTSA, you may call the
Vehicle Safety Hotline toll-free at
1-888-327-4236 (TTY: 1-800-424-9153); go
tohttp://www.safercar.gov; or
write to:
Administrator, NHTSA
1200 New Jersey Avenue, S.E.
Washington, D.C. 20590
You can also obtain other information
about motor vehicle safety from
http://www.safercar.gov
.
Reporting Safety Defects to the
Canadian Government
If you live in Canada, and you believe
that the vehicle has a safety defect,
notify Transport Canada immediately,
and notify General Motors of Canada
Company. Call Transport Canada at
1-800-333-0510; go to:
www.tc.gc.ca/recalls (English)
www.tc.gc.ca/rappels (French) or write to:
Transport Canada
Motor Vehicle Safety Directorate
Defect Investigations and Recalls
Division
80 Noel Street
Gatineau
,QC J8Z 0A1
Reporting Safety Defects to
General Motors
In addition to notifying NHTSA (or Transport
Canada) in a situation like this, notify
General Motors.
In the U.S., call 1-800-222-1020, or write:
Chevrolet Motor Division
Chevrolet Customer Assistance Center
P.O. Box 33170
Detroit, MI 48232-5170
In Canada, call 1-800-263-3777 (English) or
1-800-263-7854 (French), or write:
General Motors of Canada Company
Customer Care Centre, Mail Code:
CA1-163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7In Mexico, call 800-466-0811 or
800-508-0000.
In other Central America and Caribbean
Countries, call 52-555-901-2369.
Vehicle Data Recording and
Privacy
The vehicle has a number of computers that
record information about the vehicle’s
performance and how it is driven or used.
For example, the vehicle uses computer
modules to monitor and control engine and
transmission performance, to monitor the
conditions for airbag deployment and
deploy them in a crash, and, if equipped, to
provide antilock braking to help the driver
control the vehicle. These modules may
store data to help the dealer technician
service the vehicle or to help GM improve
safety or features. Some modules may also
store data about how the vehicle is
operated, such as rate of fuel consumption
or average speed. These modules may retain
personal preferences, such as radio presets,
seat positions, and temperature settings.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14583525) - 2021 - CRC - 12/9/20
Index 285
IndexA
Accessories and Modifications . . . . . . . . . . . .178
Accessory Power . . . . . . . . . . . . . . . . . . . . . . . . . .138
Add-On Electrical Equipment . . . . . . . . . . . . . 176
Additional InformationOnStar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 278
Additional Maintenance and Care . . . . . . . . 255
Agreements Trademarks and License . . . . . . . . . . . . . . . . 117
Air Cleaner/Filter, Engine . . . . . . . . . . . . . . . . 189
Air Conditioning . . . . . . . . . . . . . . . . . . . . . 119, 122
Air Vents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .124
Airbag System Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
How Does an Airbag Restrain? . . . . . . . . . . 41
What Makes an Airbag Inflate? . . . . . . . . . 40
What Will You See after an Airbag
Inflates? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
When Should an Airbag Inflate? . . . . . . . . 40
Where Are the Airbags? . . . . . . . . . . . . . . . . 38
Airbags Adding Equipment to the Vehicle . . . . . . . 45
Light On-Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
On-Off Light . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
On-Off Switch . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Readiness Light . . . . . . . . . . . . . . . . . . . . . . . . . 74
Servicing Airbag-Equipped Vehicles . . . . . . 44
System Check . . . . . . . . . . . . . . . . . . . . . . . . . . . 36 Alarm
Vehicle Security . . . . . . . . . . . . . . . . . . . . . . . . 16
Alert Side Blind Zone (SBZA) . . . . . . . . . . . . . . . . . 155
All-Season Tires . . . . . . . . . . . . . . . . . . . . . . . . . . . 212
AM-FM Radio . . . . . . . . . . . . . . . . . . . . . . . . . . . . .101
Antenna Fixed Mast . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103
Multi-band . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104
Antilock Brake System (ABS) . . . . . . . . . . . . . 146 Warning Light . . . . . . . . . . . . . . . . . . . . . . . . . . 78
Appearance Care Exterior . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 242
Interior . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 246
Ashtrays . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
Assistance Program, Roadside . . . . . . . . . . . . 268
Audio Theft-Deterrent Feature . . . . . . . . . . . . . . . . . 97
Audio Players CD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104
Automatic
Door Locks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Headlamp System . . . . . . . . . . . . . . . . . . . . . . 91
Transmission . . . . . . . . . . . . . . . . . . . . . . . . . . . 142
Transmission Fluid . . . . . . . . . . . . . . . . 186, 189
Automatic Transmission Manual Mode . . . . . . . . . . . . . . . . . . . . . . . . . 144
Shift Lock Control Function Check . . . . . . 201

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14583525) - 2021 - CRC - 12/9/20
Index 289
General Information (cont'd)Vehicle Care . . . . . . . . . . . . . . . . . . . . . . . . . . . 178
Glass, Enhanced Technology . . . . . . . . . . . . . . . 21
GM Mobility Reimbursement Program . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 268
H
Halogen Bulbs . . . . . . . . . . . . . . . . . . . . . . . . . . . 202
Hazard Warning Flashers . . . . . . . . . . . . . . . . . 92
Head Restraints . . . . . . . . . . . . . . . . . . . . . . . . . . . .22
HeadlampsAiming . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 202
Automatic . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
Bulb Replacement . . . . . . . . . . . . . . . . . . . . . . 202
Daytime Running Lamps (DRL) . . . . . . . . . . 91
Flash-to-Pass . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
High-Beam On Light . . . . . . . . . . . . . . . . . . . . 81
High/Low Beam Changer . . . . . . . . . . . . . . . 91
Heated Mirrors . . . . . . . . . . . . . . . . . . . . . . . . . . . .19
Heater Engine Coolant . . . . . . . . . . . . . . . . . . . . . . . . 139
Heating . . . . . . . . . . . . . . . . . . . . . . . . . . 119, 121, 122
High-Beam On Light . . . . . . . . . . . . . . . . . . . . . . .81
Hill and Mountain Roads . . . . . . . . . . . . . . . . 130
Hill Start Assist (HSA) . . . . . . . . . . . . . . . . . . . . .147
Hood . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 179
Horn . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67 How to Wear Seat Belts Properly . . . . . . . . . 29
HVAC . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119, 121, 122
I
Idle System
Fast . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 138
Ignition Positions . . . . . . . . . . . . . . . . . . . . . . . . . 135
Ignition Transmission Lock Check . . . . . . . . 201
Immobilizer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16
Indicator
Vehicle Ahead . . . . . . . . . . . . . . . . . . . . . . . . . . 79
Infants and Young Children, Restraints . . . . 47
Information
Publication Ordering . . . . . . . . . . . . . . . . . . . 273
Infotainment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
Infotainment System . . . . . . . . . . . . . . . . . . . . 276
Instrument Cluster . . . . . . . . . . . . . . . . . . . . . . . . . 71
Instrument Panel Overview . . . . . . . . . . . . . . . . 4
Interior Rearview Mirrors . . . . . . . . . . . . . . . . . .19
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
J
Jump Starting - North America . . . . . . . . . . . 237
K
Keyless Entry Remote (RKE) System . . . . . . . . . . . . . . . . . . . . 8
Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
L
Labeling, Tire Sidewall . . . . . . . . . . . . . . . . . . . . 213
Lamps
Daytime Running (DRL) . . . . . . . . . . . . . . . . . 91
Dome . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94
Exterior Controls . . . . . . . . . . . . . . . . . . . . . . . . 90
Exterior Lamps Off Reminder . . . . . . . . . . . 90
Exterior Lighting Battery Saver . . . . . . . . . 95
License Plate . . . . . . . . . . . . . . . . . . . . . . . . . . . 204
Malfunction Indicator (CheckEngine) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
Reading . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94
Taillamps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 203
Lamps, Bulb Replacement . . . . . . . . . . . . . . . . 202
Lane Departure Warning (LDW) . . . . . . . . . . . 157
Lane Departure Warning Light . . . . . . . . . . . . 79
Lap-Shoulder Belt . . . . . . . . . . . . . . . . . . . . . . . . . . 31
LATCH System Replacing Parts after a Crash . . . . . . . . . . . 58
LATCH, Lower Anchors and Tethers for Children . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .52
Lighter, Cigarette . . . . . . . . . . . . . . . . . . . . . . . . . 70
Lighting Entry . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94
Exit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94
Illumination Control . . . . . . . . . . . . . . . . . . . . 93
Lights Airbag On-Off . . . . . . . . . . . . . . . . . . . . . . . . . . . 75