Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13690472) - 2021 - CRC - 8/11/21
INTRODUCTION 5
1.Driver Information Center (DIC)
0132.
2. Air Vents 0225.
3. Turn Signal Lever. See Turn and
Lane-Change Signals 0153.
Exterior Lamp Controls 0149.
4. Tap Shift Controls (If Equipped). See Manual Mode 0255.
5. Instrument Cluster 0114.
6. Driver Monitoring Camera. See Super Cruise 0283 (If Equipped).
7. Windshield Wiper/Washer 0105.
Rear Window Wiper/Washer 0107.
8. Infotainment. See Overview0158.
9. Light Sensor. See Automatic
Headlamp System 0152.
10. Dual Automatic Climate Control
System 0220.
Heated and Ventilated Front Seats
0 48 (If Equipped).
11. USB Ports. See USB Port0169.
12. Storage Compartment.
13. Infotainment Controls. See Overview 0158.
14. Hazard Warning Flashers 0153. 15.
Wireless Charging 0111.
16. Shift Lever. See Automatic
Transmission 0251.
17. Automatic Vehicle Hold (AVH) 0263.
Stop/Start Disable Button. See
Stop/Start System 0247.
Lane Keep Assist (LKA) 0324 (If
Equipped).
18. ENGINE START/STOP Button. See Ignition Positions 0245.
19. Steering Wheel Controls 0104.
20. Horn 0104.
21. Steering Column Adjustment. See Steering Wheel Adjustment 0104.
22. Hood Release. See Hood0365.
23. Cruise Control 0271 (If Equipped).
Adaptive Cruise Control (Advanced)
0 274 (If Equipped).
Super Cruise 0283 (If Equipped).
Forward Collision Alert (FCA) System
0 313 (If Equipped).
Heated Steering Wheel 0104 (If
Equipped).
24. Instrument Panel Illumination
Control 0154. 25. Data Link Connector (DLC) (Out of
View). See Malfunction Indicator
Lamp (Check Engine Light) 0122.
26. Trailer Brake Control. See Towing
Equipment 0338 (If Equipped).
27. Electric Parking Brake 0261.
28. Four-Wheel Drive 0256 (If
Equipped).
Four Corner Air Suspension System
0 268 (If Equipped).
Driver Mode Control 0266
Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13690472) - 2021 - CRC - 8/10/21
98 STORAGE
Rear Cupholders
If equipped with cupholders in the
back center console, press the cover
and release to access. There may be
two USB ports, two HDMI ports, and a
power outlet on the back of the center
console.
If equipped, the second row seat
armrest may have cupholders. Pull the
armrest down to access the
cupholders.
Armrest Storage
For vehicles with a rear seat armrest,
pull the loop at the top of the armrest
down to access the cupholders.
Rear Storage
There is storage in the floor of the
rear cargo area. Lift the handle to
access.
Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13690472) - 2021 - CRC - 8/10/21
STORAGE 99
Center Console Storage
Press the button and lift to open.
There is an auxiliary jack, USB ports,
an accessory power outlet, a tote
compartment, and a device holder
inside.
On the rear of the console there are
auxiliary jacks, a power outlet, and a
storage area.
SeePower Outlets 0108 and the
infotainment section. Center Console Refrigerator/FreezerIf equipped with a center console
refrigerator/freezer, lift the armrest to
access. A light will turn on when the
armrest is up.
The refrigerator/freezer mode can only
be used while the engine is running.
If the vehicle is turned off and turned
back on again, the last operating
mode will be resumed.
{Warning
Do not store glass and aluminum
containers inside the bin when in
freezer mode. Glass and aluminum
(Continued)
Warning (Continued)
containers can break when their
contents are frozen. Use caution
removing broken containers to
avoid personal injury.
{Warning
Do not touch bin surfaces with wet
or damp hands while the freezer is
on. Skin could stick to the bin
surface.
Caution
Do not put any objects between the
front seats and the center console
side walls. The air path could be
blocked and cause the unit to stop
working.
To use in refrigerator mode, press the
button once. One light on the button
will be lit. The operating temperature
is 5°C (41°F).
Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13690472) - 2021 - CRC - 8/10/21
100 STORAGE
To use in freezer mode, press the
button twice. Two lights on the button
will be lit. The operating temperature
is -5°C (23°F).
To turn off the refrigerator or freezer,
press the button until its lights are off.
The bin light can turn on when the
refrigerator/freezer is off.
The bottom mat is removable. Clean
with water and mild soap.
Clean the refrigerator/freezer bin while
the vehicle and the feature are turned
off. Use a damp, soft rag and wipe the
bin carefully. Do not scratch or
puncture the bin surfaces.Rear Console Storage
If equipped with storage in the back
center console, press the cover and
release to access. There may be two
USB ports, two HDMI ports, and a
power outlet on the back of the center
console.
Additional Storage
Features
Cargo Tie-Downs
There are two cargo tie-downs in the
rear cargo area. These can be used to
strap cargo down and keep it from
moving inside the vehicle.
Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13690472) - 2021 - CRC - 8/10/21
110 INSTRUMENTS AND CONTROLS
With Refrigerator/Freezer
StandardWhen the ignition is on, power to the
110/120 Volt outlet is enabled after
the
-button is pressed. A green
indicator light on the
-button
indicates when the outlet is enabled.
110 Volts is supplied to the outlet
when it is enabled and electrical
equipment is plugged into that outlet.
One power outlet can be used with
electrical equipment that uses a
maximum of 400 watts.
Ensure that all connected devices do
not exceed 400 watts. The power
outlet can be turned off by pressing
the
-button.
An indicator light on the outlet
illuminates when the outlet is enabled
and no system fault is detected. The
outlet will not provide power when
the ignition is off, the
-button is
not pressed, or the plug is not fully
seated into the outlet. The outlet does
not operate while the engine is
starting. If a USB powered streaming
device is being used, it is suggested to
use a USB port for power. See USB
Port 0169. If uninterrupted power supply is
required while driving, disable the
Auto Engine Stop/Start System by
pressing the Auto Stop disable switch.
See
Stop/Start System 0247.
If equipment is connected using more
than 400 watts or a system fault is
detected, a protection circuit shuts off
the power supply and the indicator
light will flash.
Do not use a power outlet with a
missing or damaged cover.
The power outlet is not designed for
the following, and may not work
properly if they are plugged in:
.Equipment with high initial peak
wattage, such as compressor-driven
refrigerators and electric power
tools
.Other equipment requiring an
extremely stable power supply, such
as microcomputer-controlled
electric blankets and touch sensor
lamps
.Medical equipment.
Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13690472) - 2021 - CRC - 8/10/21
INFOTAINMENT SYSTEM 157
Infotainment System
Introduction
Introduction . . . . . . . . . . . . . . . . . . . . . . 158
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . 158
Steering Wheel Controls . . . . . . . . . 160
Using the System . . . . . . . . . . . . . . . . . 160
Software Updates . . . . . . . . . . . . . . . . . 163
Radio
AM-FM Radio . . . . . . . . . . . . . . . . . . . . . 163
HD Radio Technology . . . . . . . . . . . . 165
Radio Data System (RDS) . . . . . . . . 166
Satellite Radio . . . . . . . . . . . . . . . . . . . . 166
Radio Reception . . . . . . . . . . . . . . . . . . 168
Multi-Band Antenna . . . . . . . . . . . . . 168
Audio Players
Avoiding Untrusted MediaDevices . . . . . . . . . . . . . . . . . . . . . . . . . . 169
USB Port . . . . . . . . . . . . . . . . . . . . . . . . . . 169
Bluetooth Audio . . . . . . . . . . . . . . . . . . 171
OnStar System
OnStar System . . . . . . . . . . . . . . . . . . . . 172
Rear Seat Infotainment
Rear Seat Infotainment (RSI) System . . . . . . . . . . . . . . . . . . . . . . . . . . 173
Navigation
Using the Navigation System . . . . 180
Maps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 183
Navigation Symbols . . . . . . . . . . . . . . 184
Destination . . . . . . . . . . . . . . . . . . . . . . . 184
Global PositioningSystem (GPS) . . . . . . . . . . . . . . . . . . . 189
Vehicle Positioning . . . . . . . . . . . . . . . 189
Problems with Route Guidance . . . . . . . . . . . . . . . . . . . . . . . . 190
If the System Needs Service . . . . . 190
Map Data Updates . . . . . . . . . . . . . . . 190
Database Coverage Explanations . . . . . . . . . . . . . . . . . . . . 191
Voice Recognition
Voice Recognition . . . . . . . . . . . . . . . . 191
Phone
Bluetooth (Overview) . . . . . . . . . . . . . 196
Bluetooth (Pairing and Using aPhone) . . . . . . . . . . . . . . . . . . . . . . . . . . . 197
Apple CarPlay and Android Auto . . . . . . . . . . . . . . . . . . . 202
Settings
Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . 203
Teen Driver . . . . . . . . . . . . . . . . . . . . . . . 207
Trademarks and License
Agreements
Trademarks and LicenseAgreements . . . . . . . . . . . . . . . . . . . . . 211
Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13690472) - 2021 - CRC - 8/10/21
160 INFOTAINMENT SYSTEM
There will always be 10 icons per page
except on the last page. If an icon is
moved from the first page to the
second, then that icon from the
second page will replace the one
removed from the first.
Steering Wheel Controls
If equipped, some audio controls can
be adjusted at the steering wheel.
g:Press to start voice recognition.
Press and hold to activate a connected
phones voice recognition. See Voice
Recognition 0191.
w:Press to use Conversation
Enhancement. See “Conversation
Enhancement ”in Settings 0203.
C:Press to tune to the next strong
station when listening to the radio,
play the next song/track when
listening to a media source when
supported, or play the next favorite
station/channel when favorites is the
source.
B: Press to tune to the previous
strong station when listening to the
radio, play the previous song/track
when listening to a media source
when supported, or play the previous
favorite station/channel when
favorites is the source.
e: Press to open the audio
source list.
Thumbwheel : Press the thumbwheel
to access the Now Playing song list or
select a list item. Scroll up or down to
move to a list item.
6: Press to answer or end a call when
in a call. Press to access the recent
call list when not in a call.
0: Press to mute or unmute the
volume.
x− :Press to decrease the volume or
press and hold to continually decrease
the volume.
x+ : Press to increase the volume or
press and hold to continually increase
the volume.
Using the System
Audio
Touch the Audio icon on the
infotainment display or
eon the
Multifunction Controler (MFC) to
display the active audio source page.
Examples of available sources may
include AM, FM, SXM (if equipped),
USB, and Bluetooth.
Navigation
Touch the Nav icon on the
infotainment display or
lon the MFC
to display the navigation map. See
Using the Navigation System 0180.
Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13690472) - 2021 - CRC - 8/10/21
INFOTAINMENT SYSTEM 165
Fade/Balance :Touch to adjust by
using the controls on the
infotainment display.
Sound Mode : Touch to select Front
or Rear and to adjust Surround or
Surround 3D.
Adaptive Volume
This feature will automatically adjust
the audio volume based on vehicle
speed and road noise.
Touch Off or On.
HD Radio
Enhances AM and FM radio with
digital channels for better sound
quality and information.
Touch Off or On.
RDS
Radio Data System (RDS) displays
information about the currently
playing radio content such as song or
program name.
Touch Off or On. Manage Phones
Select to manage the vehicles phone
connections such as Near Field
Communication (NFC) pairing or
Bluetooth pairing.
Metadata Corrector
This feature, when on, will add and
correct information associated with
the media files on connected devices.
Touch Off or On.
Reset Music Index
Select to clear the metadata from the
connected USB devices.
Lighting Effect
This feature animates the radio
background in the color associated
with the currently playing content.
Touch Off or On.
Favorites
From the active audio source page,
choose
qFavorites from the list at
the left side to display a list of audio
favorites. Favorites are stored by touching
H.
This will highlight indicating that it is
now saved as a favorite.
HD Radio Technology
If equipped, HD Radio is a free service
with features such as digital quality
sound, more stations available on a
single frequency such as HD2 and
HD3, and display information such as
artist and song title.
From the Now Playing display, touch
the HD Radio icon to turn HD on
or off.
Station Access
To access HD Radio stations:
1. Tune the radio to the station. If HD Radio is turned on and the station
is broadcasting in HD Radio, the
radio will automatically tune to the
HD version of the current channel
(HD1) after several seconds. The
radio will also display icons
representing additional channels
(HD2, ...HD8), that may be
available. When the radio