Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13690472) - 2021 - CRC - 8/10/21
20 KEYS, DOORS, AND WINDOWS
3. Do the same for the otherrear door.
To open a rear door when the safety
lock is on: 1. Unlock the door by activating the inside handle, by pressing the
power door unlock switch, or by
using the remote key.
2. Open the door from the outside.
When the safety lock is enabled,
adults and older children will not be
able to open the rear door from the
inside. Cancel the safety locks to
enable the doors to open from the
inside.
To cancel the safety lock: 1. Unlock the door and open it from the outside.
2. Move the lever up to unlock. Do the same for the other door.Doors
Liftgate
{Warning
Exhaust gases can enter the vehicle
if it is driven with the liftgate or
trunk/hatch open, or with any
objects that pass through the seal
between the body and the trunk/
hatch or liftgate. Engine exhaust
contains carbon monoxide (CO)
which cannot be seen or smelled.
It can cause unconsciousness and
even death.
If the vehicle must be driven with
the liftgate or trunk/hatch open:
.Close all of the windows.
.Fully open the air outlets on or
under the instrument panel.
.Adjust the climate control
system to a setting that brings in
only outside air and set the fan
speed to the highest setting. See
“Climate Control Systems” in the
Index.
(Continued)
Warning (Continued)
.If the vehicle is equipped with a
power liftgate, disable the power
liftgate function.
See Engine Exhaust 0250.
Caution
To avoid damage to the liftgate or
liftgate glass, make sure the area
above and behind the liftgate is
clear before opening it.
Power Liftgate Operation
{Warning
You or others could be injured if
caught in the path of the power
liftgate. Make sure there is no one
in the way of the liftgate as it is
opening and closing.
Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13690472) - 2021 - CRC - 8/10/21
KEYS, DOORS, AND WINDOWS 21
Caution
Driving with an open and
unsecured liftgate may result in
damage to the power liftgate
components.
The power liftgate switch is on the
overhead console. The vehicle must be
in P (Park).
The modes are:
MAX :Opens to maximum height.
3/4 : Opens to a reduced height that
can be set from 3/4 to fully open. Use
to prevent the liftgate from opening
into overhead obstructions such as a garage door or roof-mounted cargo.
The liftgate can be manually opened
all the way.
OFF :
Opens manually only.
To power open or close the liftgate,
select MAX or 3/4 mode and then:
.Pressbtwice quickly on the
remote key until the liftgate moves.
.Press8on the overhead console.
The driver door must be unlocked
or locked without the security
armed.
.Press the emblem under the
liftglass, after unlocking all doors.
A locked vehicle can be opened if
the remote key is within 1 m (3 ft)
of the emblem.
.Presslon the bottom edge of the
liftgate next to the latch to close.
Press any liftgate button, the emblem,
or
bon the remote key while the
liftgate is moving to stop it. Pressing
any liftgate button or pressing
b
twice quickly on the remote key
restarts the operation in the reverse
direction. Pressing the emblem will
restart the motion, but only in the
opening direction.
Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13690472) - 2021 - CRC - 8/10/21
22 KEYS, DOORS, AND WINDOWS
Caution
Manually forcing the liftgate to
open or close during a power cycle
can damage the vehicle. Allow the
power cycle to complete.
The power liftgate may be temporarily
disabled in extremely low
temperatures, or after repeated power
cycling over a short period of time.
If this occurs, the liftgate can still be
operated manually.
If the vehicle is shifted out of P (Park)
while the power function is in
progress, the liftgate will continue to
completion. If the vehicle is
accelerated before the liftgate has
completed moving, the liftgate may
stop or reverse direction. Check for
Driver Information Center (DIC)
messages and make sure the liftgate is
closed and latched before driving.
Falling Liftgate Detection
If the power liftgate automatically
closes after a power opening cycle, it
indicates that the system is reacting
to excess weight on the liftgate or a
possible support strut failure. A repetitive chime will sound while
the falling liftgate detection feature is
operating. Remove any excess weight.
If the liftgate continues to
automatically close after opening, see
your dealer for service before using
the power liftgate.
Interfering with the power liftgate
motion or manually closing the
liftgate too quickly after power
opening may resemble a support strut
failure. This could also activate the
falling liftgate detection feature. Allow
the liftgate to complete its operation
and wait a few seconds before
manually closing the liftgate.
Obstacle Detection Features
If the liftgate encounters an obstacle
during a power open or close cycle,
the liftgate will automatically reverse
direction and move a short distance
away from the obstacle. After
removing the obstruction, the power
liftgate operation can be used again.
If the liftgate encounters multiple
obstacles on the same power cycle,
the power function will deactivate.
After removing the obstructions,
manually close the liftgate. This will
allow normal power operation
functions to resume.
If the vehicle is locked while the
liftgate is closing, and an obstacle is
encountered that prevents the liftgate
from completely closing, the horn will
sound as an alert that the liftgate did
not close.
Setting the 3/4 Mode
To change the position the liftgate
stops at when opening:
1. Select MAX or 3/4 mode and power open the liftgate.
2. Stop the liftgate movement at the desired height by pressing any
liftgate button. Manually adjust the
liftgate position if needed.
3. Press and hold
lon the bottom
edge of the liftgate next to the
latch on the outside of the liftgate
until the turn signals flash and a
beep sounds. This indicates the
setting has been recorded.
Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13690472) - 2021 - CRC - 8/10/21
KEYS, DOORS, AND WINDOWS 23
The liftgate cannot be set below a
minimum programmable height.
If there is no light flash or sound,
then the height adjustment may be
too low.
Manual Operation
Select OFF to manually operate the
liftgate.
Caution
Attempting to move the liftgate too
quickly and with excessive force
may result in damage to the
vehicle.
Operate the liftgate manually with a
smooth motion and moderate speed.
The system includes a feature which
limits the manual closing speed to
protect the components.
To open the liftgate, pressKon the
power door lock switch or press
Kon
the remote key twice to unlock all
doors, then press the emblem. Once
opened, raise the liftgate using the
handle on the interior bottom edge.
Press the button above the license
plate to open the liftglass, or press
c
twice quickly on the remote key. Do
not leave the liftglass open when
raising the liftgate.
There will be a delay in the release of
the liftglass if there is an attempt to
open it while the rear wiper is in
motion.
Use the pull cup to lower and close
the liftgate. Do not press the emblem
while closing the liftgate. This will
cause the liftgate to be unlatched.
Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13690472) - 2021 - CRC - 8/10/21
24 KEYS, DOORS, AND WINDOWS
The liftgate can be opened when
locked if the remote key is within 1 m
(3 ft) of the emblem. SeeRemote
Keyless Entry (RKE) System Operation
0 7.
The liftgate has an electric latch.
If the battery is disconnected or has
low voltage, the liftgate will not open.
The liftgate will resume operation
when the battery is reconnected and
charged.
Hands-Free Operation
If equipped, the liftgate may be
operated with a kicking motion near
the center of the rear bumper at the
location of the projected logo. The
remote key must be within 1 m (3 ft)
of the rear bumper to operate the
power liftgate hands-free.
The hands-free feature will not work
while the liftgate is moving. To stop
the liftgate while in motion use one of
the liftgate switches.
The hands-free feature can be
customized. See Vehicle Personalization
0 138. Choose from the following: On-Open and Close :
The kicking
motion is activated to both open and
close the liftgate.
On-Open Only : The kicking motion is
activated to only open the liftgate.
Off : The feature is disabled.
Kick Zone
To operate, move your foot in a
forward kicking motion near the
center of the rear bumper at the
location of the projected logo, then
pull it back. The kick must come
within 14 cm (6 in) of the rear
bumper to activate. Then step back.
.Do not sweep your foot side to side.
.Do not keep your foot under the
bumper; the liftgate will not
activate.
.Do not touch the liftgate until it has
stopped moving.
Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13690472) - 2021 - CRC - 8/10/21
KEYS, DOORS, AND WINDOWS 25
This feature may be temporarily
disabled under some conditions. If the
liftgate does not respond to the kick,
open or close the liftgate by another
method or start the vehicle. The
feature will be re-enabled.
When closing the liftgate using this
feature, there will be a short delay.
The taillamps will flash and a chime
will sound.
Step away from the liftgate before it
starts moving.
Projected Logo
If equipped with this feature, a vehicle
logo will be projected for one minute
onto the ground near the rear bumper
when a remote key is detected within
approximately 2 m (6 ft) from the rear
bumper. The projected logo may not
be visible under brighter daytime
conditions.
.1 m (3 ft) Hands-Free Operation
Detection Zone
.2 m (6 ft) Projected Logo
Detection Zone
The projected logo shows where to
kick towards the rear bumper.
The projected logo will not be
restarted using the same remote key
unless it has been out of range for
longer than 20 seconds.
If a remote key is again detected
within approximately 2 m (6 ft) of the
liftgate, or another kick has been
detected, the one-minute timer will be
reset. The projected logo will not work
under these conditions:
.The vehicle battery is low.
.The transmission is not in P (Park).
.Hands Free Liftgate Control is set to
off in vehicle personalization. See
Vehicle Personalization
0138.
.Power liftgate is turned off.
.The vehicle remains parked for
72 hours or more, with no remote
key use or Keyless Access operation.
To re-enable, press any button on
the remote key or open and close a
vehicle door.
The projected logo will not work for a
single remote key when a remote key:
.Has been left within approximately
5 m (15 ft) of the liftgate for several
minutes.
.Has been left inside the vehicle and
all vehicle doors are closed.
.Has approached the area outside of
the liftgate five times within
10 minutes.
Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13690472) - 2021 - CRC - 8/10/21
26 KEYS, DOORS, AND WINDOWS
Lens Cleaning
If equipped, use a cotton swab to
clean the lens.
Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13690472) - 2021 - CRC - 8/10/21
KEYS, DOORS, AND WINDOWS 27
Hands-Free Liftgate and Projected Logo Availability
ActionHands-Free Liftgate Projected Logo
Remote key entering projected logo
detection zone Operative
On for one minute
Remote key left inside projected logo
detection zone for minimum of
10 minutes Operative
Off until remote key button press or a
door is opened and closed
Remote key brought in and out of
projected logo detection zone five times
or more within 10 minutes Operative
Off for one hour or until remote key
button press or a door is opened and
closed
Vehicle remains parked for more than
72 hours Operative
Off until remote key button press or a
door is opened and closed
Vehicle battery is low Non-operative Off
Transmission is not in P (Park) Non-operative Off
Power liftgate is turned off Non-operative Off
Hands-free liftgate is disabled in
vehicle personalization Non-operative
Off