2021 CADILLAC ESCALADE audio

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13690472) - 2021 - CRC - 8/10/21
INFOTAINMENT SYSTEM 175
3. Once the Android smart deviceattempts to connect, the RSI will
display a “Request to Connect ”
acceptance screen. Press OK to
continue.
After the connection has completed,
the screen from the smart device will
be duplicated on the RSI screen. Any
audio associated with the screen
shown will be available through the
RSI headphones.
Once the connection process is made
for the first time, the smart device
should appear available on the RSI
whenever this device is near the
vehicle and the Wi-Fi is turned on.
From the smart device, make the
connection as before.
Accessing the Miracast function varies
from device to device. Usually this
function can be found in the Settings
menu, under Display or Wireless &
Networks.
The other RSI display may connect to
an existing Miracast session. Go to the
Home menu, select Wireless Display,
then select View Screen 1 or 2
Wireless Connection. USB Audio
Press USB Music. The most recent
USB audio file will begin playback
from the last played position. During
Playback, browse may be selected to
search and select additional available
USB music files. For a newly inserted
device, the Browse menu is
immediately available from the
Listen menu.
Playback controls are always
displayed. Playback controls include
Home, Headphones, Browse, Previous,
Play/Pause, Next, Shuffle and Share.
Within the USB Music menu, music
may be browsed from the following
categories:
.Playlists
.Artists
.Albums
.Songs
.Genres
.Podcast
.Audiobooks
Navigate
Navigate will allow you to find local
points of interest, and then send the
selected address to the driver for
navigation. You may select from
various categories, enter your own
category or directly enter an address.
Settings
From the rear screen home page,
touch
*to access the settings menu.
The menu may contain the following:
Video Voice Over
If equipped, the RSI system has a
Video Voice Over feature to benefit
the visually and hearing impaired.

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13690472) - 2021 - CRC - 8/10/21
176 INFOTAINMENT SYSTEM
When activated, the RSI will read
aloud menu titles, menu listings,
pop-ups, alerts, and file titles from
audio and video media. Titles with
gibberish, special characters,
or foreign text may not be read aloud.
To turn Video Voice Over on or off,
touch
*, touch the toggle and then
press OK to confirm. Video Voice Over
will remain active over ignition cycles
until it is turned off.
Bluetooth Headphone Setup
Your system will support Bluetooth
headphones. Up to 9 Bluetooth
headphones can be paired to each
REAR SCREEN. To pair Bluetooth
headphones to one of the rear screens:
1. Touch
Xfrom the desired Rear
Screen Home Page.
2. Select Add New Headphones.
3. Make sure your Bluetooth headphones are in pairing mode.
Once recognized by the system,
your Bluetooth headphones will be
displayed on the list of Available
Headphones. 4. Select your Bluetooth headphones
from the list. Touch OK once the
Pairing Successful pop-up displays.
The headphones may need to be
unpaired from your phone before
pairing to the RSI.
5. An option will be given to create a custom name for this pair of
headphones –touch Yes if you
want to create a unique name for
these headphones in this vehicle.
Screen Brightness
Each screen can be individually
adjusted for brightness. Move the bar
left or right to adjust the display
brightness. Each screen may be
uniquely adjusted.
Remember Screen Power Status
Each screen can be individually set to
return to the On Status after an
ignition cycle (if On prior to leaving
vehicle) or to remain off after each
ignition cycle.
Video Auto Play
Enabling Video Auto Play will cause
the next available video to
automatically begin playing when the previous video has ended. Disabling
Video Auto Play will cause the video
playback to pause until another video
is selected for playback.
Clear All Miracast Data
Selecting Clear All Miracast Data will
cause the RSI system to forget the
Wi-Fi connection settings for any
phones that had been previously
paired.
RSI Video App Front Screen
The RSI Video App will allow a front
user to control the Rear Seat Video
Screen sources. To access the RSI
Video App, touch the RSI Video App
icon from the Home Page.

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13690472) - 2021 - CRC - 8/10/21
INFOTAINMENT SYSTEM 177
The Rear Screens may be powered on
or off from the RSI Video App. Touch
the Rear Screen 1 or Rear Screen 2
icons to select a screen. Touch the 1-2
icon to view both Rear Screens
together. Touching the Power icon
next to the highlighted screen icon
will turn that screen on or off. Both
screens can be powered on or off by
pressing the POWER ALL button.
The audio for the rear users can be
muted by the front user by pressing
the mute icon associated with the left
or right rear screen on the Rear Video
App screen, or both rear screens by
pressing the MUTE ALL button.The current source from the desired
Rear Screen can also be shown on the
other Rear Screen by pressing the
Share button on the lower right side
of the RSI Video App screens.
Content can be searched for the
selected source by pressing the
Browse button on the right side of the
RSI Video App screen.
Source Selecting from the RSI
Video App
Sources may be selected for the
highlighted Rear Screen. Select Source
from the RSI App screen, then select
from the list of available sources
shown on the RSI Sources screen.
Touch More to display additional
available sources.Playback Controls USB Sources
Playback controls include:
.6or7(Next Track/Previous
Track) : Touch
6to skip ahead or
7to skip back tracks. Touch7less than five seconds into the
current track to start at the
beginning of the previous track.
Touch
7more than five seconds
into the current track to start at the
beginning of the current track.
.6or7(Fast Forward/Fast Rewind)
: Touch and hold
6or7for
approximately one and one-half
seconds to fast forward or fast
rewind. If
6or7are held for
approximately six seconds, the rate
of fast forward or fast rewind will
increase.

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13690472) - 2021 - CRC - 8/10/21
178 INFOTAINMENT SYSTEM
.porj(Play or Pause): Touchpto
play or touch
jto pause depending
on the current selection.
.Listen: Touch Listen to hear the
audio source on the vehicle
speakers.
Auxiliary Inputs
Rear Media Connections
If equipped with RSI, the features
above will be in the rear of the center
console. These include 2 USB ports
and 2 HDMI inputs.
USB
Any USB port in the vehicle can be
used to provide USB content for the
RSI system.
To watch a video, see “USB Video”
previously in this section. To listen to music, see
“USB Audio”
previously in this section.
HDMI
The HDMI input allows an HDMI A/V
cable to be connected from an
auxiliary device such as a camcorder,
video game system, or Apple device.
A cable from Apple is required for
Apple devices.
For certain HDMI devices that support
USB charging, the USB ports can be
used as a power source.
To use the HDMI input of the RSI
system:
1. Connect the auxiliary device with an HDMI cable.
2. Power on both the auxiliary device and the RSI video screen.
3. Touch
{(Home) on the desired
display and select HDMI as the
source.
Headphones
1. Power Indicator Light
2. Channel 1 or 2 Switch
3. Volume Control
4. Power Button
5. Battery Cover
The RSI includes two or four new
2-channel digital wireless headphones,
depending on the vehicle model. The
headphones are used to listen to
various multimedia. The wireless
headphones have a power button,
Channel 1 or 2 switch, and a volume
control. The digital headphones
cannot be interchanged with previous
models of GM headphones.
Press the power button to turn on the
headphones. A light on the
headphones should come on.

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13690472) - 2021 - CRC - 8/10/21
INFOTAINMENT SYSTEM 179
A flashing light indicates the
headphones are not in range. Move
them closer to the forward overhead
screen until the light stops flashing.
If the light does not come on, check
the batteries. Intermittent sound or
static can also indicate weak batteries.
See“Battery Replacement ”later in this
section.
Turn the headphones off when they
are not in use.
Press the center of the right side of
the headphone to change the channel.
Channel 1 will provide audio
associated with screen 1 and channel 2
will provide audio associated with
screen 2.
Infrared transmitters are on the top of
the right seatback video screen. The
headphones shut off automatically to
save the battery power if the RSI
system is off or if the headphones are
out of range of the transmitters for
more than three minutes. Moving too
far forward or stepping out of the
vehicle can cause the headphones to
lose the signal or have static.
Use the volume control on the
headphones to adjust the volume. For best audio performance, wear the
headphones as indicated with L (Left)
and R (Right) on the ear pads. Do not
let anything cover the ear pads.
Caution
Do not store the headphones in
heat or direct sunlight. This could
damage the headphones and repairs
would not be covered by the vehicle
warranty. Storage in extreme cold
can weaken the batteries. Keep the
headphones stored in a cool, dry
place.
If the foam ear pads become worn or
damaged, the pads can be replaced
separately. To purchase replacement
ear pads, call 1-888-293-3332 or
contact your dealer.
Battery Replacement
To change the batteries: 1. Loosen the screw to the battery door on the left side of the
headphones.
2. Slide the battery door open.
3. Replace the two AAA batteries. 4. Replace the battery door and
tighten the screw.
Remove the batteries if the
headphones will not be used for a
long time.
RSI Troubleshooting
No power : The ignition might not be
on or in ACC/ACCESSORY.
There is no sound from the
headphones with the indicator light
on : If the batteries are good, make
sure the headphones are programmed
to the correct screen and on the
correct channel for the screen being
viewed.
Sometimes the wireless headphone
audio cuts out or buzzes : Check for
obstructions, low batteries, reception
range, and interference from cell
phone towers or from cellular
telephone use in the vehicle. Check
that the headphones are on correctly
using the L (Left) and R (Right) on the
headphones. Check that the
headphones are positioned properly
with the headband across the top of
the head.

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13690472) - 2021 - CRC - 8/10/21
186 INFOTAINMENT SYSTEM
Zoom Control
To zoom in or out, perform one of the
following:
.Rotate the Multifunction Controller
(MFC) to zoom in or out on
the map.
.Double tap with one finger to zoom
in or single tap with two fingers to
zoom out on the map.
.Use the index finger and thumb to
zoom out by pinching and then
zoom in by spreading those two
fingers on the map.
Map Gestures and Map Scale
Use the following gestures on the
infotainment display to adjust the
map scale and display options.
.Pinch to zoom in or out.
.Pan the map.
.Use two fingers to tilt down and
change from 2D to 3D. Tilt up to
change back to 2D.
.Rotate the map.
The MFC can also shift up, down, left,
or right to pan the map.
See Using the System 0160.
Mute
When in active guidance, the audio
prompts while using navigation can be
muted. Touch Mute in the Active
Menu. A slash will appear on the
speaker to indicate voice guidance is
muted.
Active Guidance View
When a destination is chosen and a
navigation session is active, the
navigation system enters into an
Active Guidance View (AGV).
Lane Guidance
The map will display the lane
information for the upcoming
maneuver if it is available.
Junction View
When a vehicle is on the highway and
approaching the exit, an image
displays the lane that the vehicle must
stay in to complete the next
maneuver. Quick-Turn View
When the vehicle is approaching a
turn with the next turn following in
quick succession, a quick-turn list
appears below the primary turn
indicator. An audio prompt will
announce the quick turn.
Auto-Zoom
When approaching a maneuver, the
map will automatically zoom in to
show both the vehicle icon and the
upcoming maneuver to give a better
view of the maneuver. Once the
maneuver is complete, the system will
zoom back to the previous zoom level.
Touch Settings, then More Settings,
and then touch Map Preferences to
access Auto-Zoom. This feature can be
enabled or disabled.

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13690472) - 2021 - CRC - 8/10/21
INFOTAINMENT SYSTEM 191
Database Coverage
Explanations
Coverage areas vary with respect to
the level of map detail available for
any given area. Some areas feature
greater levels of detail than others.
If this happens, it does not mean
there is a problem with the system. As
the map data is updated, more detail
can become available for areas that
previously had limited detail. SeeMap
Data Updates 0190.
Voice Recognition
If equipped, voice recognition allows
for hands-free operation within the
navigation, audio, and phone. This
feature can be started by pressing
g
on the steering wheel.
However, not all features within these
areas are supported by voice
commands. Generally, only complex
tasks that require multiple manual
interactions to complete are
supported by voice commands. For example, tasks that take more
than one or two touches, such as a
song or artist to play from a media
device, would be supported by voice
commands. Other tasks, like adjusting
the volume or seeking up or down, are
audio features that are easily
performed by touching one or two
options, and are not supported by
voice commands.
In general there are flexible ways to
speak commands for completing the
tasks.
If your language supports it, try
stating a one-shot command, such as
“Directions to address city, state/province>.”
Do not include
the ZIP code while stating the address
during the command. Another
example of a one-shot Destination
Entry command is, “Directions to
Place of Interest at .” If these
commands do not work, try saying,
“Take me to Place of Interest ”or “Find
address ”and the system will walk you
through by asking additional
questions.
Hybrid Speech Recognition
If equipped, this feature helps
distinguish words by using
Internet-based information along with
the system’s voice recognition
database. This allows you to speak
more naturally when using voice
recognition.
Using Voice Recognition
Voice recognition becomes available
once the system has been initialized.
This begins when the ignition is
turned on. Initialization may take a
few moments.
1. Press
gon the steering wheel
controls to activate voice
recognition.
2. The audio system mutes and the system plays a prompt.
3. Clearly speak one of the commands described in this section.
A voice recognition system prompt
can be interrupted while it is
playing by pressing
gagain.
Once voice recognition is started, both
the infotainment display and
instrument cluster show the selections

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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INFOTAINMENT SYSTEM 193
.Navigation destinations can be
made in a single command using
keywords. A few examples are:“I
want directions to an address,” “I
need to find a place of interest or
(POI),” or“Find contact.”
The system responds by requesting
more details. For other POIs, say the
name of a category like
“Restaurants,” “Shopping Malls,” or
“Hospitals.”
.Navigating to a destination outside
of the current country takes more
than one command. The first
command is to tell the system
where the navigation will take place,
such as an Address, Intersection,
POI, or Contact. If Address or
Intersection is selected, the second
command is to say, “Change
Country.” Once the system responds,
say the country before saying the
rest of the address and/or
intersection.
If POI is asked for, say “Change
Location,” then“Change Country.”
Direct commands might be more
clearly understood by the system. An
example of a direct command would be
“Call .” Examples of these
direct commands are displayed on
most of the screens while a voice
session is active. If “Phone”or “Phone
Commands,” is spoken, the system
understands that a phone call is
requested and will respond with
questions until enough details are
gathered to make a call.
If a cell phone number has been saved
with a name and a place, the direct
command should include both, for
example “Call at work.”
Using Voice Recognition for List
Options
When a list is displayed, a voice
prompt will ask to confirm or select
an option from that list.
When a display contains a list, there
may be options that are available but
not displayed. The list on a voice
recognition screen functions the same
as a list on other displays. Scrolling or
flinging can be used to help display
other entries from the list.
Manually scrolling or paging the list
on a display during a voice
recognition session suspends the current voice recognition event and
plays the prompt
“Please select
manually or touch the Back icon on
the infotainment display to try again.”
If manual selection takes more than
15 seconds, the session terminates
and prompts that it has timed out.
The display returns to the display
where voice recognition was initiated.
The Back Command
Say “Back” or touch the Back icon on
the infotainment display to go to the
previous menu.
If in voice recognition, and “Back”is
spoken all the way back to the
starting display, and then “Back”is
spoken one more time, the voice
recognition session will cancel.
Help
Say “Help ”on any voice recognition
display and the help prompt for the
display is played.
Voice Recognition for the Radio
If browsing the audio sources when
voice is touched, the voice recognition
commands for AM, FM, and SiriusXM
(if equipped) are available.