2021 CADILLAC ESCALADE emergency towing

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13690472) - 2021 - CRC - 8/10/21
DRIVING AND OPERATING 245
Caution (Continued)
.Do not tow a trailer during
break-in. SeeTrailer Towing 0334
for the trailer towing capabilities
of the vehicle and more
information.
Following break-in, engine speed
and load can be gradually
increased.
Ignition Positions
Vehicles equipped with Keyless Access
have pushbutton starting. The Remote Key must be in the
vehicle for the system to operate.
If the pushbutton start is not working,
the vehicle may be near a strong radio
antenna signal causing interference to
the Keyless Access system. See
Remote
Keyless Entry (RKE) System Operation
0 7.
To shift out of P (Park), the ignition
must be on or in Service Mode, and
the brake pedal must be applied.
{Warning
Turning off the vehicle while
moving may cause loss of power
assist in the brake and steering
systems and disable the airbags.
While driving, only shut the vehicle
off in an emergency.
Stopping the Engine/LOCK/OFF (No
Indicator Lights) : When the vehicle
is stopped, press ENGINE START/
STOP once to turn the engine off.
If the vehicle is in P (Park), the
ignition will turn off, and Retained
Accessory Power (RAP) will remain
active. See Retained Accessory Power
(RAP) 0248. If the vehicle is not in P (Park), the
ignition will return to ACC/
ACCESSORY and display the message
SHIFT TO PARK in the Driver
Information Center (DIC). When the
vehicle is shifted into P (Park), the
ignition system will turn off.
The vehicle may have an electric
steering column lock. The lock is
activated when the ignition is turned
off and either front door is opened.
A sound may be heard as the lock
actuates or releases. The steering
column lock may not release with the
wheels turned off center. If this
happens, the vehicle may not start.
Move the steering wheel from left to
right while attempting to start the
vehicle. If this does not work, the
vehicle needs service.
If the vehicle must be shut off in an
emergency:
1. Brake using a firm and steady pressure. Do not pump the brakes
repeatedly. This may deplete power
assist, requiring increased brake
pedal force.

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13690472) - 2021 - CRC - 8/10/21
DRIVING AND OPERATING 285
Warning (Continued)
.Never remove your hands from
the steering wheel when Super
Cruise is not operating.
.Always make sure traffic
conditions are safe before using
Super Cruise.
.Always keep the entire vehicle
and the sensors clean. Sensors
are on the front, sides, and rear
of the vehicle.
.Always observe posted speed
limits. Only use Super Cruise at
or below the posted speed limit.
Super Cruise should not be used in
complex or uncertain driving
conditions, including:
.Not in construction zones.
.Not when approaching or exiting
toll plazas.
.Not when approaching an
intersection that is controlled
with a traffic light, stop sign,
or other traffic control device. (Continued)
Warning (Continued)
.Not when lane markings are not
present or cannot be detected.
For example, there is too much
glare, weather conditions are
poor, or lanes are poorly marked.
.Not on slippery or icy roads.
.Not in adverse weather
conditions, including rain, sleet,
fog, ice, or snow.
.Not on winding or hilly roads.
.Not for city driving.
.Not during heavy or emergency
braking.
.Not on surface streets.
.Not on a road shoulder, service
drive, or under an elevated
freeway.
.Not when towing a trailer.
.Not in a highway exit lane. When Super Cruise is Available
Super Cruise Indicator
Super Cruise is designed to operate
only when:
.ACC is on. See Adaptive Cruise
Control (Advanced) 0274.
.Teen Driver is not active.
.The GPS detects the vehicle is on a
compatible highway.
.Both the camera and the radar
sensors are functioning and not
covered, obstructed, or damaged.
.The Driver Attention System (DAS)
detects the driver's head and eyes
are directed toward the road.
.The lane markings are clearly visible
and able to be detected by the
system.

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13690472) - 2021 - CRC - 8/10/21
DRIVING AND OPERATING 317
{Warning
Using AEB or IBA while towing a
trailer could cause you to lose
control of the vehicle and crash.
Turn the system to Alert or Off
when towing a trailer.
A system unavailable message may
display if:
.The front of the vehicle or
windshield is not clean.
.Heavy rain or snow is interfering
with object detection.
.There is a problem with the
StabiliTrak/Electronic Stability
Control (ESC) system.
The AEB system does not need
service.
Front Pedestrian Braking
(FPB) System
If equipped, the FPB system may help
avoid or reduce the harm caused by
front-end crashes with nearby
pedestrians when driving in a
forward gear. FPB displays an amber
indicator,
~, when a nearby pedestrian is detected ahead. When
approaching a detected pedestrian too
quickly, FPB provides a red flashing
alert on the windshield and rapidly
beeps or pulses the driver seat. FPB
can provide a boost to braking or
automatically brake the vehicle. This
system includes Intelligent Brake
Assist (IBA), and the Automatic
Emergency Braking (AEB) system may
also respond to pedestrians. See
Automatic Emergency Braking (AEB)
0
315.
The FPB system can detect and alert
to pedestrians in a forward gear at
speeds between 8 km/h (5 mph) and
80 km/h (50 mph). During daytime
driving, the system detects
pedestrians up to a distance of
approximately 40 m (131 ft). During
nighttime driving, system performance
is very limited.
{Warning
FPB does not provide an alert or
automatically brake the vehicle,
unless it detects a pedestrian. FPB
may not detect pedestrians,
including children:
.When the pedestrian is not
directly ahead, fully visible,
or standing upright, or when part
of a group.
.Due to poor visibility, including
nighttime conditions, fog, rain,
or snow.
.If the FPB sensor is blocked by
dirt, snow, or ice.
.If the headlamps or windshield
are not cleaned or in proper
condition.
Be ready to take action and apply
the brakes. For more information,
see Defensive Driving 0231. Keep
the windshield, headlamps, and FPB
sensor clean and in good repair.

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13690472) - 2021 - CRC - 8/10/21
DRIVING AND OPERATING 331
.Reverse Automatic Braking (RAB)
If equipped, the following driver
assistance features should be turned
to alert or off when towing a trailer:
.Automatic Emergency
Braking (AEB)
.Intelligent Brake Assist (IBA)
.Front Pedestrian Braking (FPB)
If equipped with Lane Change Alert
(LCA), the LCA detection zones that
extend back from the side of the
vehicle do not move further back
when a trailer is towed. Use caution
while changing lanes when towing a
trailer.
If equipped with Rear Cross Traffic
Alert (RCTA), use caution while
backing up when towing a trailer, as
the RCTA detection zones that extend
out from the back of the vehicle do
not move further back when a trailer
is towed.
{Warning
When towing a trailer, exhaust
gases may collect at the rear of the
vehicle and enter if the liftgate,
trunk/hatch, or rear-most window
is open.
When towing a trailer:
.Do not drive with the liftgate,
trunk/hatch, or rear-most
window open.
.Fully open the air outlets on or
under the instrument panel.
.Also adjust the climate control
system to a setting that brings in
only outside air. See “Climate
Control Systems” in the Index.
For more information about carbon
monoxide, see Engine Exhaust
0 250.
Towing a trailer requires experience.
The combination of the vehicle and
trailer is longer and not as responsive
as the vehicle itself. Get used to the
handling and braking of the
combination by driving on a level road
surface before driving on public roads. The trailer structure, the tires, and the
brakes must be all be rated to carry
the intended cargo. Inadequate trailer
equipment can cause the combination
to operate in an unexpected or unsafe
manner. Before driving, inspect all
trailer hitch parts and attachments,
safety chains, electrical connectors,
lamps, tires, and mirrors. See
Towing
Equipment 0338. If the trailer has
electric brakes, start the combination
moving and then manually apply the
trailer brake controller to check the
trailer brakes work. During the trip,
occasionally check that the cargo and
trailer are secure and that the lamps
and any trailer brakes are working.
Towing with a Stability Control
System
When towing, the stability control
system might be heard. The system
reacts to vehicle movement caused by
the trailer, which mainly occurs
during cornering. This is normal when
towing heavier trailers.

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13690472) - 2021 - CRC - 8/10/21
CUSTOMER INFORMATION 463
Cadillac Technician Roadside
Service (U.S. Only)
Cadillac's exceptional Roadside Service
is more than an auto club or towing
service. It provides every Cadillac
owner in the United States with the
advantage of contacting a Cadillac
advisor and, where available, a
Cadillac trained dealer technician who
can provide on-site service.
A dealer technician will travel to your
location within a 30-mile radius of a
participating Cadillac dealership.
If beyond this radius, we will arrange
to have your car towed to the nearest
Cadillac dealership. Each technician
travels with a specially equipped
service vehicle complete with the
necessary Cadillac parts and tools
required to handle most roadside
repairs.
Services Not Included in
Roadside Service
.Impound towing caused by violation
of any laws
.Legal fines
.Mounting, dismounting, or changing
of snow tires, chains, or other
traction devices
Service is not provided if a vehicle is
in an area that is not accessible to the
service vehicle or is not a regularly
traveled or maintained public road,
which includes ice and winter roads.
Off-road use is not covered.
Services Specific to
Canadian-Purchased Vehicles
.Fuel delivery: Reimbursement is up
to 7 liters. Diesel fuel delivery may
be restricted. Propane and other
fuels are not provided through this
service.
.Lock-Out Service: Vehicle
registration is required.
.Trip Interruption Benefits and
Service: Pre-authorization, original
detailed receipts, and a copy of the
repair orders are required. Once
authorization has been received, the
Roadside Service advisor will help
you make arrangements and explain
how to receive payment. Items
considered are hotel, meals, and rental car or a vehicle being
delivered back to the customer, up
to 800 km.
.Alternative Service:
If assistance
cannot be provided right away, the
Roadside Service advisor may give
you permission to get local
emergency road service. You will
receive payment, up to $100, after
sending the original receipt to
Roadside Service. Mechanical
failures may be covered, however
any cost for parts and labor for
repairs not covered by the warranty
are the owner responsibility.
Scheduling Service
Appointments
When the vehicle requires warranty
service, contact your dealer and
request an appointment. By
scheduling a service appointment and
advising the service consultant of
your transportation needs, your dealer
can help minimize your
inconvenience.
If the vehicle cannot be scheduled
into the service department
immediately, keep driving it until it

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13690472) - 2021 - CRC - 8/10/21
466 CUSTOMER INFORMATION
limiting compensation for damage
repairs by using aftermarket collision
parts. Some insurance companies will
not specify aftermarket collision parts.
When purchasing insurance, we
recommend that you ensure that the
vehicle will be repaired with GM
original equipment collision parts.
If such insurance coverage is not
available from your current insurance
carrier, consider switching to another
insurance carrier.
If the vehicle is leased, the leasing
company may require you to have
insurance that ensures repairs with
Genuine GM Original Equipment
Manufacturer (OEM) parts or Genuine
Manufacturer replacement parts. Read
the lease carefully, as you may be
charged at the end of the lease for
poor quality repairs.
If a Crash Occurs
If there has been an injury, call
emergency services for help. Do not
leave the scene of a crash until all
matters have been taken care of. Move
the vehicle only if its position puts
you in danger, or you are instructed to
move it by a police officer.Give only the necessary information
to police and other parties involved in
the crash.
For emergency towing see
Roadside
Service 0462.
Gather the following information:
.Driver name, address, and telephone
number
.Driver license number
.Owner name, address, and
telephone number
.Vehicle license plate number
.Vehicle make, model, and
model year
.Vehicle Identification Number (VIN)
.Insurance company and policy
number
.General description of the damage
to the other vehicle
Choose a reputable repair facility that
uses quality replacement parts. See
“Collision Parts ”earlier in this section.
If the airbag has inflated, see What
Will You See after an Airbag Inf lates?
0 70.
Managing the Vehicle Damage
Repair Process
In the event that the vehicle requires
damage repairs, GM recommends that
you take an active role in its repair.
If you have a pre-determined repair
facility of choice, take the vehicle
there, or have it towed there. Specify
to the facility that any required
replacement collision parts be original
equipment parts, either new Genuine
GM parts or recycled original GM
parts. Remember, recycled parts will
not be covered by the GM vehicle
warranty.
Insurance pays the bill for the repair,
but you must live with the repair.
Depending on your policy limits, your
insurance company may initially value
the repair using aftermarket parts.
Discuss this with the repair
professional, and insist on Genuine
GM parts. Remember, if the vehicle is
leased, you may be obligated to have
the vehicle repaired with Genuine GM
parts, even if your insurance coverage
does not pay the full cost.

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13690472) - 2021 - CRC - 8/10/21
482 INDEX
Door (cont'd)Power Locks . . . . . . . . . . . . . . . . . . . . . . . . 18
Drive Belt Routing, Engine . . . . . . . . . 457
Driver Teen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 207
Driver Assistance Systems . . . . . . . . . 298
Driver Information Center (DIC) . . . . . . . . . . . . . . . . . . . . . . . 132
Driver Mode Control . . . . . . . . . . . . . . . . 266
Driver Mode Control Light . . . . . . . . . 128
Driving Assistance Systems . . . . . . . . . . . . . . . 313
Better Fuel Economy . . . . . . . . . . . . . 230
Characteristics and
Towing Tips . . . . . . . . . . . . . . . . . . . . . 330
Defensive . . . . . . . . . . . . . . . . . . . . . . . . . . 231
Hill and Mountain Roads . . . . . . . . 238
If the Vehicle is Stuck . . . . . . . . . . . . 240
Impaired . . . . . . . . . . . . . . . . . . . . . . . . . . . 231
Loss of Control . . . . . . . . . . . . . . . . . . . . 233
Off-Road . . . . . . . . . . . . . . . . . . . . . . . . . . . 234
Off-Road Recovery . . . . . . . . . . . . . . . . 233
Vehicle Load Limits . . . . . . . . . . . . . . 240
Wet Roads . . . . . . . . . . . . . . . . . . . . . . . . . 237
Winter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 239
Dual Automatic Climate
Control System . . . . . . . . . . . . . . . . . . . . 220
Dynamic Fuel Management . . . . . . . . 250E
Electric Brake Boost . . . . . . . . . . . . . . . . 261
Electric Parking Brake . . . . . . . . . . . . . . 261
Electric Parking Brake Light . . . . . . . 124
Electrical Equipment, Add-On . . . . . 360
Electrical System Engine Compartment FuseBlock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 386
Fuses and Circuit Breakers . . . . . . . 385
Instrument Panel Fuse Block . . . . 389
Overload . . . . . . . . . . . . . . . . . . . . . . . . . . . 385
Rear Compartment Fuse Block . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 391
Emergency
OnStar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 472
Engine Air Cleaner/Filter . . . . . . . . . . . . . . . . . 371
Check Light (MalfunctionIndicator) . . . . . . . . . . . . . . . . . . . . . . . . 122
Compartment Overview . . . . . . . . . . 366
Coolant Temperature Gauge . . . . . 117
Coolant Temperature Warning Light . . . . . . . . . . . . . . . . . . . 128
Cooling System . . . . . . . . . . . . . . . . . . . 372
Drive Belt Routing . . . . . . . . . . . . . . . . 457
Exhaust . . . . . . . . . . . . . . . . . . . . . . . . . . . . 250
Fan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 376
Oil Life System . . . . . . . . . . . . . . . . . . . . 369 Engine (cont'd)
Oil Pressure Gauge . . . . . . . . . . . . . . . . 116
Oil Pressure Light . . . . . . . . . . . . . . . . . 130
Overheating . . . . . . . . . . . . . . . . . . . . . . . 375
Power Messages . . . . . . . . . . . . . . . . . . 138
Running While Parked . . . . . . . . . . . 251
Starting . . . . . . . . . . . . . . . . . . . . . . . . . . . . 246
Engine Air Filter Life System . . . . . . 371
Entry Lighting . . . . . . . . . . . . . . . . . . . . . . 155
Equipment, Towing . . . . . . . . . . . . . . . . . 338
Event Data Recorders . . . . . . . . . . . . . . 469
Exit Lighting . . . . . . . . . . . . . . . . . . . . . . . . 155
Extended Parking . . . . . . . . . . . . . . . . . . . 250
Extender, Seat Belt . . . . . . . . . . . . . . . . . . 64
Exterior Lamp Controls . . . . . . . . . . . . 149
Exterior Lamps Off Reminder . . . . . . 151
Exterior Lighting Battery Saver . . . . 156
F
Fan Engine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 376
Filter,
Engine Air Cleaner . . . . . . . . . . . . . . . . 371
Flash-to-Pass . . . . . . . . . . . . . . . . . . . . . . . . 151
Flashers, Hazard Warning . . . . . . . . . . 153
Flat Tire . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 412 Changing . . . . . . . . . . . . . . . . . . . . . . . . . . 413
Floor Mats . . . . . . . . . . . . . . . . . . . . . . . . . . . 440