2021 CADILLAC ESCALADE ECO mode

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13690472) - 2021 - CRC - 8/10/21
200 INFOTAINMENT SYSTEM
3. Touch the device name next to theconnected cell phone to display the
cell phone’s or mobile device’s
information display.
4. Touch Forget Device.
Linking to a Different Phone
To link to a different cell phone, the
new cell phone must be in the vehicle
and paired to the Bluetooth system. 1. Touch the Phone icon on the Home Page or the phone icon on the
shortcut tray near the bottom of
the display.
2. Touch Phones.
3. Touch the new cell phone to link to from the not connected phone list.
See “First to Connect Paired
Phones” and“Secondary Phone ”
previously in this section.
Switching to Handsetor
Handsfree Mode
To switch between handset or
handsfree mode:
.While the active call is hands-free,
touch the Handset option to switch
to the handset mode. The mute icon will not be available
or functional while Handset mode is
active.
.While the active call is on the
handset, touch the Handset option
to switch to the hands-free mode.
Making a Call Using Contacts
and Recent Calls
Calls can be made through the
Bluetooth system using personal cell
phone contact information for all cell
phones that support the Phone Book
feature. Become familiar with the cell
phone settings and operation. Verify
the cell phone supports this feature.
The Contacts menu accesses the
phone book stored in the cell phone.
The Recents menu accesses the
recents call list from your cell phone.
To make a call using the
Contacts menu:
1. Touch the Phone icon on the Home Page.
2. Touch Contacts. 3. The Contacts list can be searched
by using the first character. Touch
A-Z on the infotainment display to
scroll through the list of names.
Touch the name to call.
4. Touch the desired contact number to call.
To make a call using the
Recents menu: 1. Touch Phone on the Home Page.
2. Touch Recents.
3. Touch the name or number to call.
Making a Call Using the Keypad
To make a call by dialing the
numbers:1. Touch the Phone icon on the Home Page.
2. Touch Keypad and enter a phone number.
3. Touch
#on the infotainment
display to start dialing the number.
Searching Contacts Using the
Keypad
To search for contacts using the
keypad:

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13690472) - 2021 - CRC - 8/10/21
INFOTAINMENT SYSTEM 201
1. Touch the Phone icon on theHome Page.
2. Touch Keypad and enter partial phone numbers or contact names
using the digits on the keypad to
search.
Results will show on the right side
of the display. Touch one to place
a call.
Accepting or Declining a Call
When an incoming call is received, the
infotainment system mutes and a ring
tone is heard in the vehicle.
Accepting a Call
Use the steering wheel scroll wheel to
select
#, otherwise press6on steering
wheel controls.
Declining a Call
Use steering wheel scroll wheel to
select
K.
Call Waiting
Call waiting must be supported on the
Bluetooth cell phone and enabled by
the wireless service carrier to work. Accepting a Call
Press
6on steering wheel controls to
answer.
Declining a Call
Use steering wheel scroll wheel to
select
Kto decline.
Switching Between Calls (Call
Waiting Calls Only)
To switch between calls, touch Phone
on the Home Page to display Call
View. While in Call View, touch the
call information of the call on hold to
change calls.
Three-Way Calling
Three-way calling must be supported
on the Bluetooth cell phone and
enabled by the wireless service carrier
to work.
To start a three-way call while in a
current call: 1. In the Call View, touch Add Call to add another call.
2. Initiate the second call by selecting from Recents, Contacts, or Keypad. 3. When the second call is active,
touch the merge icon to conference
the three-way call together.
Ending a Call
.Press6on the steering wheel
controls.
.Touch#on the infotainment
display, next to a call, to end only
that call.
Dual Tone Multi-Frequency
(DTMF) Tones
The in-vehicle Bluetooth system can
send numbers during a call. This is
used when calling a menu-driven
phone system. Use the Keypad to
enter the number.
Phone Settings
Touch6on the home page and then
touch Settings. The following may
display:
.Contacts
.Active Call View
.OnStar Phone TTY Mode

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13690472) - 2021 - CRC - 8/10/21
202 INFOTAINMENT SYSTEM
Contacts
Sort Contacts :This sorts the
displayed order of contact names by
First Name or Last Name.
Re-sync Phone Contacts : This allows
the contact list to re-sync by
importing the contacts from the
currently connected phone.
Active Call View
This setting allows whether answering
incoming call will display the active
call view.
Touch On or Off.
OnStar Phone TTY Mode
This setting enables or disables the
OnStar Phone TTY Mode for OnStar
Advisor Calls and OnStar Emergency
Calls.
Touch Disable or Enable.
Apple CarPlay and
Android Auto
If equipped, Android Auto and/or
Apple CarPlay capability may be
available through a compatible
smartphone. If available and connected, the Android Auto and
Apple CarPlay icons will change from
gray to white on the Home Page of the
infotainment display.
To use Android Auto and/or Apple
CarPlay:
For Wired Phone Projection
1. Download the Android Auto app to your smartphone from the Google
Play store. There is no app required
for Apple CarPlay.
2. Connect your Android phone or Apple iPhone by using the
factory-provided phone USB cable
and plugging into a USB data port.
For best performance, it is highly
recommended to use the device’s
factory-provided USB cable, which
should be replaced after significant
wear to maintain connection
quality. Aftermarket or third-party
cables may not work. 3. When the phone is first connected
to activate Apple CarPlay or
Android Auto, the message “Device
Projection Privacy Consent ”will
appear.
.Touch Continue to launch Apple
CarPlay or Android Auto.
.Touch Disable to remove Apple
CarPlay and Android Auto
capability from the vehicle
Settings menu. Other functions
may still work.
For Wireless Phone Projection 1. Download the Android Auto app to your smartphone from the Google
Play store. There is no app required
for Apple CarPlay.
2. For first time connection, there are two ways to set up wireless
projection:
.Connect your Android phone or
Apple iPhone by using the
factory-provided phone USB
cable and plugging into a USB
data port. For best performance,
it is highly recommended to use
the device’s factory-provided
USB cable, which should be
replaced after significant wear

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13690472) - 2021 - CRC - 8/10/21
CLIMATE CONTROLS 225
climate display, theObutton and the
temperature or air delivery mode
buttons on the rear climate controls
must be pressed within five seconds
to turn it back on.
SYNC : Touch SYNC on the rear
climate display to match the rear
climate control temperature to the
front climate control driver
temperature. The SYNC button will be
lit. Press the temperature, MODE,
or AUTO button to unlink the set
driver and rear temperatures. The
SYNC button turns off.
Rear Control Lockout : Touch Rear
Control Lockout on the rear climate
display to lock or unlock control of
the rear climate control system from
the front climate control display.
When locked the rear climate control
system cannot be adjusted from the
rear climate controls on the rear of
the center console.
Automatic Operation
Rear AUTO : Touch to turn on or off.
The air delivery and fan speed are
controlled automatically. The AUTO
indicator appears on the display on the rear of the center console. If the
Mode or fan control buttons are
manually adjusted, this cancels the
automatic operation.
Manual Operation
A«/ªAª:
Touch or press the
fan controls on the rear climate
display or on the rear of the center
console to increase or decrease the
airf low. Pressing
A «when the
system is off will turn the system on.
The air delivery mode remains in its
previous setting.
«/ª: Touch or press and hold the
rear temperature controls on the rear
climate display or on the rear of the
center console to adjust the rear
passenger temperature. Press
«for
warmer air and press
ªfor cooler air.
Y/\/Y: Touch the desired mode
on the rear climate display or the
MODE button on the rear of the
center console to change the direction
of the airflow in the rear seating area.
MorL: PressMorLto heat the left
or right outboard seat cushion. See
Heated Rear Seats 050.
Air Vents
Adjustable air vents are in the center
and on the side of the instrument
panel.
1. Slider Knob
Move the slider knobs (1) to change
the direction of the airf low and to
shut off the air flow. The horizontal
vanes can rotate up and down.
A metallic click sound will be heard
every time they pass through the
horizontal position.

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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DRIVING AND OPERATING 229
Driving and
Operating
Driving Information
Driving for Better FuelEconomy . . . . . . . . . . . . . . . . . . . . . . . . 230
Distracted Driving . . . . . . . . . . . . . . . . 230
Defensive Driving . . . . . . . . . . . . . . . . 231
Impaired Driving . . . . . . . . . . . . . . . . . 231
Control of a Vehicle . . . . . . . . . . . . . . 231
Braking . . . . . . . . . . . . . . . . . . . . . . . . . . . . 231
Steering . . . . . . . . . . . . . . . . . . . . . . . . . . . 232
Off-Road Recovery . . . . . . . . . . . . . . . . 233
Loss of Control . . . . . . . . . . . . . . . . . . . 233
Off-Road Driving . . . . . . . . . . . . . . . . . 234
Driving on Wet Roads . . . . . . . . . . . 237
Hill and Mountain Roads . . . . . . . . 238
Winter Driving . . . . . . . . . . . . . . . . . . . . 239
If the Vehicle Is Stuck . . . . . . . . . . . 240
Vehicle Load Limits . . . . . . . . . . . . . . 240
Starting and Operating
New Vehicle Break-In . . . . . . . . . . . . 244
Ignition Positions . . . . . . . . . . . . . . . . 245
Starting the Engine . . . . . . . . . . . . . . 246
Stop/Start System . . . . . . . . . . . . . . . . 247
Retained Accessory Power (RAP) . . . . . . . . . . . . . . . . . . . . 248
Shifting Into Park . . . . . . . . . . . . . . . . 248 Shifting out of Park . . . . . . . . . . . . . . 249
Parking over Things
That Burn . . . . . . . . . . . . . . . . . . . . . . . 250
Dynamic Fuel Management . . . . . 250
Extended Parking . . . . . . . . . . . . . . . . . 250
Engine Exhaust
Engine Exhaust . . . . . . . . . . . . . . . . . . . 250
Running the Vehicle While Parked . . . . . . . . . . . . . . . . . . . . . . . . . . . 251
Automatic Transmission
Automatic Transmission . . . . . . . . . 251
Manual Mode . . . . . . . . . . . . . . . . . . . . . 255
Tow/Haul Mode . . . . . . . . . . . . . . . . . . 256
Drive Systems
Four-Wheel Drive . . . . . . . . . . . . . . . . 256
Brakes
Electric Brake Boost . . . . . . . . . . . . . . 261
Antilock Brake System (ABS) . . . . 261
Electric Parking Brake . . . . . . . . . . . . 261
Brake Assist . . . . . . . . . . . . . . . . . . . . . . . 263
Hill Start Assist (HSA) . . . . . . . . . . . 263
Automatic VehicleHold (AVH) . . . . . . . . . . . . . . . . . . . . . 263
Ride Control Systems
Traction Control/ElectronicStability Control . . . . . . . . . . . . . . . . 264
Driver Mode Control . . . . . . . . . . . . . 266 Magnetic Ride Control . . . . . . . . . . . 268
Locking Rear Axle . . . . . . . . . . . . . . . . 268
Four Corner Air Suspension
System . . . . . . . . . . . . . . . . . . . . . . . . . . 268
Cruise Control
Cruise Control . . . . . . . . . . . . . . . . . . . . 271
Adaptive Cruise Control(Advanced) . . . . . . . . . . . . . . . . . . . . . . 274
Super Cruise . . . . . . . . . . . . . . . . . . . . . . 283
Driver Assistance Systems
Driver Assistance Systems . . . . . . . 298
Assistance Systems for Parking or Backing . . . . . . . . . . . . . . . . . . . . . . . 299
Rear Pedestrian Alert . . . . . . . . . . . . 312
Assistance Systems for Driving . . . . . . . . . . . . . . . . . . . . . . . . . . 313
Forward Collision Alert (FCA) System . . . . . . . . . . . . . . . . . . . . . . . . . . 313
Automatic Emergency Braking (AEB) . . . . . . . . . . . . . . . . . . . 315
Front Pedestrian Braking (FPB) System . . . . . . . . . . . . . . . . . . . . . . . . . . 317
Night Vision System . . . . . . . . . . . . . 319
Side Blind Zone Alert (SBZA) . . . . 321
Lane Change Alert (LCA) . . . . . . . . 321
Lane Keep Assist (LKA) . . . . . . . . . . 324
Fuel
Top Tier Fuel . . . . . . . . . . . . . . . . . . . . . 326

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13690472) - 2021 - CRC - 8/10/21
246 DRIVING AND OPERATING
2. Shift the vehicle to N (Neutral).This can be done while the vehicle
is moving. After shifting to
N (Neutral), firmly apply the brakes
and steer the vehicle to a safe
location.
3. Come to a complete stop.
4. Hold the brake pedal down and shift to P (Park). The shift lever
must be in P (Park) to turn the
ignition off.
5. Continue to hold the brake pedal down.
6. Set the parking brake. See Electric
Parking Brake 0261.
7. Press ENGINE START/STOP once to turn the ignition off.
8. Release the brake pedal.
If the vehicle cannot be pulled over,
and must be shut off while driving,
press and hold ENGINE START/STOP
for longer than two seconds, or press
twice in five seconds.
ACC/ACCESSORY (Amber Indicator
Light) : This mode allows some
electrical accessories to be used when
the engine is off. With the ignition off, pressing the
button one time without the brake
pedal applied will place the ignition
system in ACC/ACCESSORY.
The ignition will switch from ACC/
ACCESSORY to off after five minutes
to prevent battery rundown.
ON/RUN/START (Green Indicator
Light) :
This mode is for driving and
starting. With the ignition off, and the
brake pedal applied, pressing the
button once will turn the ignition on.
Once engine cranking begins, release
the button. Engine cranking will
continue until the engine starts. See
Starting the Engine 0246.
Service Mode
This power mode is available for
service and diagnostics, and to verify
the proper operation of the
malfunction indicator lamp as may be
required for emission inspection
purposes. With the vehicle off, and the
brake pedal not applied, pressing and
holding the button for more than
five seconds will place the vehicle in
Service Mode. The instruments and
audio systems will operate as they do
when the ignition is on, but the vehicle will not be able to be driven.
The engine will not start in Service
Mode. Press the button again to turn
the ignition off.
Starting the Engine
If the vehicle has a diesel engine, see
the Duramax diesel supplement.
Caution
If you add electrical parts or
accessories, you could change the
way the engine operates. Any
resulting damage would not be
covered by the vehicle warranty. See
Add-On Electrical Equipment
0360.
Shift the vehicle into P (Park) or
N (Neutral). To restart the engine
when the vehicle is already moving,
use N (Neutral) only.
Caution
Do not try to shift to P (Park) if the
vehicle is moving. If you do, you
could damage the transmission.
Shift to P (Park) only when the
vehicle is stopped.

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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256 DRIVING AND OPERATING
2. Tap the left steering wheel controlto reduce the highest gear
available, or the right control to
increase the highest gear available.
3. To exit, pull back the shift lever a second time. The D will illuminate
red, and the L will turn white.
When shifting to L (Low), the
transmission shifts to a preset lower
gear range. The highest gear available
while in this range will be displayed
next to the L (Low) in the DIC. See
Driver Information Center (DIC) 0132.
All gears below are available to use.
For example, when 4 (Fourth) is
shown next to the L, 1 (First) through
4 (Fourth) gears are shifted
automatically. To shift to 5 (Fifth)
gear, tap the right steering wheel
control or shift into D (Drive).
L (Low) prevents shifting to a lower
gear range if the engine speed is too
high. If the vehicle speed is not
reduced within the allotted time, the
lower gear range shift will not
complete. Slow the vehicle, then tap
the left steering wheel control to the
desired lower gear range. Cruise control can be used while
in ERS.
Tow/Haul Mode
Use this mode when hauling heavy
loads to provide increased
performance and vehicle control. Tow/
Haul Mode adjusts the transmission
shift pattern, steering, 4WD,
Electronic Stability Control (ESC)
performance and brake feel. If the
vehicle is turned off with Tow/Haul
Mode active and then restarted within
four hours or less, Tow/Haul will
remain active. Otherwise, the vehicle
will start in Tour Mode. See
Driver
Mode Control 0266 to activate Tow/
Haul Mode.
If equipped with a diesel engine,
exhaust braking is automatically
activated when Tow/Haul Mode is
selected. It maintains vehicle speed by
automatically implementing a shift
pattern that uses the engine and the
transmission to slow the vehicle. The
system will command down shifts to
reduce vehicle speed when the brake
is applied. The normal tow/haul shift
pattern will return once the vehicle is
on a low grade or when the accelerator pedal is pressed. While in
the Electronic Range Select (ERS)
mode (see
Manual Mode 0255), grade
braking is deactivated, allowing the
driver to select a range and limiting
the highest gear available.
For more information on trailer
weight specifications, See Towing
Equipment 0338.
Drive Systems
Four-Wheel Drive
If equipped, four-wheel drive engages
the front axle for extra traction.
Four-wheel drive engages the front
axle for extra traction.
Caution
Do not drive on clean, dry
pavement in 4
mand 4n(if
equipped) for an extended period of
time. These conditions may cause
premature wear on the vehicle’s
powertrain.

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13690472) - 2021 - CRC - 8/10/21
258 DRIVING AND OPERATING
4m(Four-Wheel Drive High) :Use
this position when extra traction is
needed, such as when driving on
snowy or icy roads, when off-roading,
or when plowing snow.
4
n(Four-Wheel Drive Low) : This
setting engages the front axle and
delivers extra torque. Choose 4
nwhen
driving off-road in deep sand, deep
mud, or deep snow, and while
climbing or descending steep hills.
While driving in 4
n, keep vehicle
speed below 72 km/h (45 mph).
Shifting into 4
nwill turn Traction
Control and StabiliTrak/ESC off. See
Traction Control/Electronic Stability
Control 0264.
Shifts between 2
m, 4m, and AUTO
Any of these shifts can be made at
normal driving speed.
The actual 4x4 shift request is only
made after the button is released. The
4x4 graphic will remain flashing until
the shift request has completed. A DIC
message displays to indicate that the
4x4 transfer case has been requested
to shift to the new desired state. Once the 4x4 shift has completed, the
DIC message disappears, the 4x4
graphic stops flashing, and the current
setting is indicated.
When a shift to 2
mis completed
successfully while in P (Park), the
parking brake will engage. To resume
driving, shift the transmission to the
desired gear and manually release the
parking bake or press the accelerator
pedal to begin driving. See Electric
Parking Brake 0261.
If equipped, use 4
n, AUTO, or 4mto
provide additional traction when
parking on a steep grade with poor
traction such as ice, snow, mud,
or gravel.
Shifting Into 4
n
1. The ignition must be on and the vehicle must be stopped or moving
less than 5 km/h (3 mph) with the
transmission in N (Neutral). It is
best for the vehicle to be moving
1.6 to 3.2 km/h (1 to 2 mph).
2. Press 4
n. The actual 4x4 shift
request is only made after the
button is released. The 4x4 graphic
will remain flashing until the shift request has completed. A DIC
message displays to indicate that
the 4x4 transfer case has been
requested to shift to the new
desired state.
Once the 4x4 shift has completed,
the DIC message disappears, the
4x4 graphic stops flashing and the
current setting is indicated.
If vehicle speed is higher when shift
request occurs, a DIC message
displays. Reduce vehicle speed.
If the transmission is not in
N (Neutral) when shift request occurs,
a DIC message displays. The vehicle
will allow 20 seconds for the shift to
occur. After this time, a graphic in the
instrument cluster will indicate that
the transfer case is in 4
n.
Caution
Shifting the transmission into gear
before the requested mode indicator
light has stopped flashing could
damage the transfer case.
If the transmission is not shifted into
N (Neutral) or the vehicle has not
slowed to 5 km/h (3 mph) within