Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13690472) - 2021 - CRC - 8/10/21
240 DRIVING AND OPERATING
To save fuel, run the engine for short
periods to warm the vehicle and then
shut the engine off and partially close
the window. Moving about to keep
warm also helps.
If it takes time for help to arrive,
when running the engine, push the
accelerator pedal slightly so the
engine runs faster than the idle speed.
This keeps the battery charged to
restart the vehicle and to signal for
help with the headlamps. Do this as
little as possible, to save fuel.
If the Vehicle Is Stuck
Slowly and cautiously spin the wheels
to free the vehicle when stuck in sand,
mud, ice, or snow.
If stuck too severely for the traction
system to free the vehicle, turn the
traction system off and use the
rocking method. SeeTraction Control/
Electronic Stability Control 0264.
{Warning
If the vehicle's tires spin at high
speed, they can explode, and you or
others could be injured. The vehicle
can overheat, causing an engine
compartment fire or other damage.
Spin the wheels as little as possible
and avoid going above 56 km/h
(35 mph).
Rocking the Vehicle to Get it Out
Turn the steering wheel left and right
to clear the area around the front
wheels. Turn off any traction system.
Shift back and forth between
R (Reverse) and a low forward gear,
spinning the wheels as little as
possible. To prevent transmission
wear, wait until the wheels stop
spinning before shifting gears. Release
the accelerator pedal while shifting,
and press lightly on the accelerator
pedal when the transmission is in
gear. Slowly spinning the wheels in
the forward and reverse directions
causes a rocking motion that could
free the vehicle. If that does not get
the vehicle out after a few tries, it might need to be towed out. If the
vehicle does need to be towed out, see
Towing the Vehicle
0428.
Vehicle Load Limits
It is very important to know how
much weight the vehicle can carry.
This weight is called the vehicle
capacity weight and includes the
weight of all occupants, cargo, and
all nonfactory-installed options.
Two labels on the vehicle may
show how much weight it was
designed to carry, the Tire and
Loading Information label and the
Certification/Tire label.
{Warning
Do not load the vehicle any
heavier than the Gross Vehicle
Weight Rating (GVWR),
or either the maximum front or
rear Gross Axle Weight Rating
(GAWR). This can cause
systems to break and change
the way the vehicle handles.
(Continued)
Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13690472) - 2021 - CRC - 8/10/21
474 ONSTAR
the vehicle. The available
dealer-installed TTY system can
provide in-vehicle access to all OnStar
services, except Virtual Advisor.
If equipped, TTY mode can be turned
on or off by touching Settings, then
Apps, and then Phone. When TTY
mode is on, phone calls can be made
or received with OnStar using the
infotainment display.
OnStar Personal Identification
Number (PIN)
A PIN is needed to access some
OnStar services. The PIN will need to
be changed the first time when
speaking with an Advisor. To change
the OnStar PIN, contact an OnStar
Advisor by pressing
Qor calling
1-888-4ONSTAR.
Warranty
OnStar equipment may be warranted
as part of the vehicle warranty.
Languages
The vehicle can be programmed to
respond in multiple languages. Press
Qand ask for an Advisor. Advisors are available in English, Spanish, and
French. Available languages may vary
by country.
Potential Issues
OnStar cannot perform Remote Door
Unlock or Stolen Vehicle Assistance
after the vehicle has been off
continuously for 10 days without an
ignition cycle. If the vehicle has not
been started for 10 days, OnStar can
contact Roadside Service or a
locksmith to help gain access to the
vehicle.
Global Positioning System (GPS)
.Obstruction of the GPS can occur in
a large city with tall buildings; in
parking garages; around airports; in
tunnels and underpasses; or in an
area with very dense trees. If GPS
signals are not available, the OnStar
system should still operate to call
OnStar. However, OnStar could have
difficulty identifying the exact
location.
.In emergency situations, OnStar can
use the last stored GPS location to
send to emergency responders.
Cellular and GPS Antennas
Cellular reception is required for
OnStar to send remote signals to the
vehicle. Do not place items over or
near the antenna to prevent blocking
cellular and GPS signal reception.
Unable to Connect to OnStar
Message
If there is limited cellular coverage or
the cellular network has reached
maximum capacity, this message may
come on. Press
Qto try the call again
or try again after driving a few miles
into another cellular area.
Vehicle and Power Issues
OnStar services require a vehicle
electrical system, wireless service, and
GPS satellite technologies to be
available and operating for features to
function properly. These systems may
not operate if the battery is
discharged or disconnected.
