2021 BUICK ENCORE door lock

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) -
2021 - CRC - 8/18/20
Driving and Operating 199
Warning (Continued)
.Keep sparks, flames, and smoking
materials away from fuel.
.Do not leave the fuel pump
unattended.
.Avoid using electronic devices while
refueling.
.Do not re-enter the vehicle while
pumping fuel.
.Keep children away from the fuel
pump and never let children
pump fuel.
.Before touching the fill nozzle, touch a
metallic object to discharge static
electricity from your body.
.Fuel can spray out if the fuel cap is
opened too quickly. This spray can
happen if the tank is nearly full, and is
more likely in hot weather. Open the
fuel cap slowly and wait for any hiss
noise to stop, then unscrew the cap all
the way.
To open the fuel door, push and release the
rearward center edge of the door.
Turn the fuel cap counterclockwise to
remove. When refueling, hang the fuel cap
from the hook on the fuel door. Fully insert
and latch the fill nozzle, then begin fueling.
{Warning
Overfilling the fuel tank by more than
three clicks of a standard fill nozzle may
cause:
.Vehicle performance issues, including
engine stalling and damage to the fuel
system.
.Fuel spills.(Continued)
Warning (Continued)
.Under certain conditions, fuel fires.
Be careful not to spill fuel. Wait five seconds
after you have finished pumping before
removing the fill nozzle. Clean fuel from
painted surfaces as soon as possible. See
Exterior Care 0258. Reinstall the cap by
turning it clockwise until it clicks. Push the
fuel door closed until it latches.
{Warning
If a fire starts while you are refueling, do
not remove the fill nozzle. Shut off the
flow of fuel by shutting off the pump or
by notifying the station attendant. Leave
the area immediately.
Caution
If a new fuel cap is needed, get the right
type of cap from your dealer. The wrong
type of fuel cap may not fit properly,
may turn on the malfunction indicator
lamp, and could damage the fuel system
and emissions system. See Malfunction
Indicator Lamp (Check Engine Light) 081.

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) -
2021 - CRC - 8/18/20
262 Vehicle Care
Visually check constant velocity joint boots
and axle seals for leaks.
Body Component Lubrication
Lubricate all key lock cylinders, hood hinges,
liftgate hinges, and the steel fuel door
hinges, unless the components are plastic.
Applying silicone grease on weatherstrips
with a clean cloth will make them last
longer, seal better, and not stick or squeak.
Underbody Maintenance
At least twice a year, spring and fall, use
plain water to flush any corrosive materials
from the underbody. Take care to
thoroughly clean any areas where mud and
other debris can collect.
Do not directly power wash the transfer
case and/or front/rear axle output seals.
High pressure water can overcome the seals
and contaminate the fluid. Contaminated
fluid will decrease the life of the transfer
case and/or axles and should be replaced.
Sheet Metal Damage
If the vehicle is damaged and requires sheet
metal repair or replacement, make sure the
body repair shop applies anti-corrosion
material to parts repaired or replaced to
restore corrosion protection.Original manufacturer replacement parts will
provide the corrosion protection while
maintaining the vehicle warranty.
Finish Damage
Quickly repair minor chips and scratches
with touch-up materials available from your
dealer to avoid corrosion. Larger areas of
finish damage can be corrected in your
dealer's body and paint shop.
Chemical Paint Spotting
Airborne pollutants can fall upon and attack
painted vehicle surfaces causing blotchy,
ring-shaped discolorations, and small,
irregular dark spots etched into the paint
surface. See
“Finish Care” previously in this
section.
Interior Care
To prevent dirt particle abrasions, regularly
clean the vehicle's interior. Immediately
remove any soils. Newspapers or dark
garments can transfer color to the vehicle’s
interior.
Use a soft bristle brush to remove dust from
knobs and crevices on the instrument
cluster. Using a mild soap solution,
immediately remove hand lotions, sunscreen, and insect repellent from all
interior surfaces or permanent damage may
result.
Use cleaners specifically designed for the
surfaces being cleaned to prevent
permanent damage. Apply all cleaners
directly to the cleaning cloth. Do not spray
cleaners on any switches or controls.
Remove cleaners quickly.
Before using cleaners, read and follow all
safety instructions on the label. While
cleaning the interior, open the doors and
windows to get proper ventilation.
To prevent damage, do not clean the
interior using the following cleaners or
techniques:
.Never use a razor or any other sharp
object to remove soil from any interior
surface.
.Never use a brush with stiff bristles.
.Never rub any surface aggressively or
with too much pressure.
.Do not use laundry detergents or
dishwashing soaps with degreasers. For
liquid cleaners, use approximately
20 drops per 3.8 L (1 gal) of water.
A concentrated soap solution will create

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) -
2021 - CRC - 8/18/20
Service and Maintenance 275
Recommended Fluids, Lubricants, and Parts
Recommended Fluids and Lubricants
Fluids and lubricants identified below by name or specification, including fluids or lubricants not listed here, can be obtained from your dealer.Usage Fluid/Lubricant
Automatic Transmission DEXRON-VI Automatic Transmission Fluid. Engine Coolant 50/50 mixture of clean, drinkable water and use only DEX-COOL Coolant. See Cooling
System 0212.
Engine Oil Engine oil meeting the dexos1 specification of the proper SAE viscosity grade. ACDelco
dexos1 full synthetic is recommended. See Engine Oil0208.
Hood Latch Assembly, Secondary Latch, Pivots, Spring Anchor, and Release Pawl Lubriplate Lubricant Aerosol or lubricant meeting requirements of NLGI #2, Category LB
or GC-LB.
Hydraulic Brake System DOT 4 Hydraulic Brake Fluid.
Key Lock Cylinders, Hood and Door Hinges Multi-Purpose Lubricant, Superlube. See your dealer. Windshield Washer Automotive windshield washer fluid that meets regional freeze protection requirements.

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) -
2021 - CRC - 8/18/20
OnStar 295
.Get driving directions.
.Receive a Diagnostic check of the vehicle's
key operating systems.
.Receive Roadside Assistance.
.Manage Wi-Fi Settings, if equipped.
Press
>to get a priority connection to an
OnStar Advisor available 24/7 to:
.Get help for an emergency.
.Be a Good Samaritan or respond to an
AMBER Alert.
.Get assistance in severe weather or other
crisis situations and find evacuation
routes.
OnStar Services
Emergency
Emergency Services require an active safety
and security plan. With Automatic Crash
Response, built-in sensors can automatically
alert a specially trained OnStar Advisor who
is immediately connected in to the vehicle
to help.
Press
>for a priority connection to an
OnStar Advisor who can contact emergency
service providers, direct them to your exact
location, and relay important information. With OnStar Crisis Assist, specially trained
Advisors are available 24 hours a day, 7 days
a week, to provide a central point of
contact, assistance, and information during a
crisis.
With Roadside Assistance, Advisors can
locate a nearby service provider to help with
a flat tire, a battery jump, or an empty
gas tank.
Security
If equipped, OnStar provides these services:
.With Stolen Vehicle Assistance, OnStar
Advisors can use GPS to pinpoint the
vehicle and help authorities quickly
recover it.
.With Remote Ignition Block, if equipped,
OnStar can block the engine from being
restarted.
.With Stolen Vehicle Slowdown,
if equipped, OnStar can work with law
enforcement to gradually slow the
vehicle down.
Theft Alarm Notification
If equipped, if the doors are locked and the
vehicle alarm sounds, a notification by text,
e-mail, or phone call will be sent. If the
vehicle is stolen, an OnStar Advisor can work
with authorities to recover the vehicle.
OnStar Additional
Information
In-Vehicle Audio Messages
Audio messages may play important
information at the following times:
.Prior to vehicle purchase. PressQto set
up an account.
.After change in ownership and at
90 days.
Transferring Service
PressQto request account transfer
eligibility information. The Advisor can
cancel or change account information.
Selling/Transferring the Vehicle
Call 1-888-4ONSTAR (1-888-466-7827)
immediately to terminate your OnStar or
connected services if the vehicle is disposed
of, sold, transferred, or if the lease ends.

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) -
2021 - CRC - 8/18/20
OnStar 297
Languages
The vehicle can be programmed to respond
in multiple languages. Press
Qand ask for
an Advisor. Advisors are available in English,
Spanish, and French. Available languages
may vary by country.
Potential Issues
OnStar cannot perform Remote Door Unlock
or Stolen Vehicle Assistance after the vehicle
has been off continuously for 10 days
without an ignition cycle. If the vehicle has
not been started for 10 days, OnStar can
contact Roadside Assistance or a locksmith
to help gain access to the vehicle.
Global Positioning System (GPS)
.Obstruction of the GPS can occur in a
large city with tall buildings; in parking
garages; around airports; in tunnels and
underpasses; or in an area with very
dense trees. If GPS signals are not
available, the OnStar system should still
operate to call OnStar. However, OnStar
could have difficulty identifying the exact
location.
.In emergency situations, OnStar can use
the last stored GPS location to send to
emergency responders. A temporary loss of GPS can cause loss of
the ability to send a Turn-by-Turn
Navigation route. The Advisor may give a
verbal route or may ask for a call back after
the vehicle is driven into an open area.
Cellular and GPS Antennas
Cellular reception is required for OnStar to
send remote signals to the vehicle. Do not
place items over or near the antenna to
prevent blocking cellular and GPS signal
reception.
Unable to Connect to OnStar Message
If there is limited cellular coverage or the
cellular network has reached maximum
capacity, this message may come on. Press
Qto try the call again or try again after
driving a few miles into another
cellular area.
Vehicle and Power Issues
OnStar services require a vehicle electrical
system, wireless service, and GPS satellite
technologies to be available and operating
for features to function properly. These
systems may not operate if the battery is
discharged or disconnected.
Add-on Electrical Equipment
The OnStar system is integrated into the
electrical architecture of the vehicle. Do not
add any electrical equipment. See Add-On
Electrical Equipment 0200. Added electrical
equipment may interfere with the operation
of the OnStar system and cause it to not
operate.
Vehicle Software Updates
OnStar or GM may remotely deliver
software updates or changes to the vehicle
without further notice or consent. These
updates or changes may enhance or
maintain safety, security, or the operation
of the vehicle or the vehicle systems.
Software updates or changes may affect or
erase data or settings that are stored in the
vehicle, such as saved navigation
destinations or pre-set radio stations.
Neither OnStar nor GM is responsible for
any affected or erased data or settings.
These updates or changes may also collect
personal information. Such collection is
described in the OnStar privacy statement or
separately disclosed at the time of
installation. These updates or changes may
also cause a system to automatically
communicate with GM servers to collect
information about vehicle system status,

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) -
2021 - CRC - 8/18/20
300 Connected Services
PressQ, then ask the Advisor to download
directions to the vehicle’s navigation system,
if equipped. After the call ends, the
navigation screen will provide prompts to
begin driving directions. Routes that are sent
to the navigation screen can only be
canceled through the navigation system.
See www.onstar.com (U.S.) or www.onstar.ca
(Canada).
Connections
The following services help with staying
connected.
For coverage maps, see www.onstar.com
(U.S.) or www.onstar.ca (Canada).
Ensuring Security
.Change the default passwords for the
Wi-Fi hotspot and myBuick mobile
application. Make these passwords
different from each other and use a
combination of letters and numbers to
increase the security.
.Change the default name of the SSID
(Service Set Identifier). This is your
network’s name that is visible to other
wireless devices. Choose a unique name
and avoid family names or vehicle
descriptions. Wi-Fi Hotspot (If Equipped)
The vehicle may have a built-in Wi-Fi
hotspot that provides access to the Internet
and web content at 4G LTE speed. Up to
seven mobile devices can be connected.
A data plan is required. Use the in-vehicle
controls only when it is safe to do so.
1. To retrieve Wi-Fi hotspot information, press
=to open the OnStar app on the
infotainment display, then select Wi-Fi
Hotspot. On some vehicles, touch Wi-Fi
or Wi-Fi Settings on the screen.
2. The Wi-Fi settings will display the Wi-Fi hotspot name (SSID), password, and on
some vehicles, the connection type (no
Internet connection, 3G, 4G, 4G LTE), and
signal quality (poor, good, excellent). The
LTE icon shows connection to Wi-Fi. It is
possible that the icon may not illuminate
even though the vehicle has an active
connection.
3. To change the SSID or password, press
Qor call 1-888-4ONSTAR to connect
with an Advisor. On some vehicles, the
SSID and password can be changed in
the Wi-Fi Hotspot menu. After initial set-up, your vehicle’s Wi-Fi
hotspot will connect automatically to your
mobile devices. Manage data usage by
turning Wi-Fi on or off on your mobile
device, by using the myBuick mobile app,
or by contacting an OnStar Advisor. On
some vehicles, Wi-Fi can also be managed
from the Wi-Fi Hotspot menu.
MyBuick Mobile App (If Available)
Download the myBuick mobile app to
compatible Apple and Android smartphones.
Buick users can access the following services
from a smartphone:
.Remotely start/stop the vehicle,
if factory-equipped.
.Lock/unlock doors, if equipped with
automatic locks.
.Activate the horn and lamps.
.Check the vehicle’s fuel level, oil life,
or tire pressure, if factory-equipped with
the Tire Pressure Monitor System.
.Send destinations to the vehicle.
.Locate the vehicle on a map (U.S.
market only).
.Turn the vehicle's Wi-Fi hotspot on/off,
manage settings, and monitor data
consumption, if equipped.
.Locate a dealer and schedule service.

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) -
2021 - CRC - 8/18/20
Connected Services 301
.Request Roadside Assistance.
.Set a parking reminder with pin drop,
take a photo, make a note, and set a
timer.
.Connect with Buick on social media.
Features are subject to change. For myBuick
mobile app information and compatibility,
see my.buick.com.
An active OnStar or connected service plan
may be required. A compatible device,
factory-installed remote start, and power
locks are required. Data rates apply. See
www.onstar.com for details and system
limitations.
Remote Services
Contact an OnStar Advisor to unlock the
doors or sound the horn and flash the
lamps.
Marketplace
OnStar Advisors can provide offers from
restaurants and retailers on your route, help
locate hotels, or book a room. These services
vary by market.
Diagnostics
By monitoring and reporting on the vehicle’s
key systems, OnStar Advanced Diagnostics,
if equipped, provides a way to keep up on
maintenance. Capabilities vary by model.
See www.onstar.com for details and system
limitations. Features are subject to change.
For updates on feature capabilities, see
my.buick.com. Message and data rates may
apply.

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) -
2021 - CRC - 8/18/20
302 Index
IndexA
About Driving the Vehicle . . . . . . . . . . . . . . . . . .2
Accessories and Modifications . . . . . . . . . . . 202
Accessory Power . . . . . . . . . . . . . . . . . . . . . . . . . .178
Add-On Electrical Equipment . . . . . . . . . . . . . 200
Additional InformationOnStar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 295
Additional Maintenance and Care . . . . . . . . 272
Adjustments Lumbar, Front Seats . . . . . . . . . . . . . . . . . . . . 26
Agreements Trademarks and License . . . . . . . . . . . . . . . 132
Air Cleaner/Filter, Engine . . . . . . . . . . . . . . . . . 211
Air Conditioning . . . . . . . . . . . . . . . . . . . . . . . . . 159
Air Filter, Passenger Compartment . . . . . . . . 161
Air Intake . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 161
Air Vents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 161
Airbag System Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
How Does an Airbag Restrain? . . . . . . . . . . 42
Passenger Sensing System . . . . . . . . . . . . . . 44
What Makes an Airbag Inflate? . . . . . . . . . 42
What Will You See after an AirbagInflates? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
When Should an Airbag Inflate? . . . . . . . . 41
Where Are the Airbags? . . . . . . . . . . . . . . . . 40
Airbags Adding Equipment to the Vehicle . . . . . . . 47 Airbags (cont'd)
Passenger Status Indicator . . . . . . . . . . . . . . 80
Readiness Light . . . . . . . . . . . . . . . . . . . . . . . . . 79
Servicing Airbag-Equipped Vehicles . . . . . . 47
System Check . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Alarm Vehicle Security . . . . . . . . . . . . . . . . . . . . . . . . 18
Alert Side Blind Zone (SBZA) . . . . . . . . . . . . . . . . . 194
All-Season Tires . . . . . . . . . . . . . . . . . . . . . . . . . . 233
All-Wheel Drive . . . . . . . . . . . . . . . . . . . . . . 183, 219
AM-FM Radio . . . . . . . . . . . . . . . . . . . . . . . . 109, 141
Antenna Multi-band . . . . . . . . . . . . . . . . . . . . . . . . . 113, 144
Antilock Brake System (ABS) . . . . . . . . . . . . . 184 Warning Light . . . . . . . . . . . . . . . . . . . . . . . . . . 83
Appearance Care Exterior . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 258
Interior . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 262
Apple CarPlay and Android Auto . . . . . 128, 153
Armrest Front Seat . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Rear Seat . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Assistance Program, Roadside . . . . . . . . . . . . 285
Audio Bluetooth . . . . . . . . . . . . . . . . . . . . . . . . . . 117, 147
Automatic Door Locks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16