2021 BUICK ENCORE seats

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) -
2021 - CRC - 8/18/20
Contents
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Keys, Doors, and Windows . . . . . . . . . . . . . . . 6
Seats and Restraints . . . . . . . . . . . . . . . . . . . . . 24
Storage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
Instruments and Controls . . . . . . . . . . . . . . . . 71
Lighting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
Infotainment System . . . . . . . . . . . . . . . . . . . 103
Climate Controls . . . . . . . . . . . . . . . . . . . . . . . . 159
Driving and Operating . . . . . . . . . . . . . . . . . . 163
Vehicle Care . . . . . . . . . . . . . . . . . . . . . . . . . . . . 201
Service and Maintenance . . . . . . . . . . . . . . 266
Technical Data . . . . . . . . . . . . . . . . . . . . . . . . . 279
Customer Information . . . . . . . . . . . . . . . . . . 282
Reporting Safety Defects . . . . . . . . . . . . . . . 290
OnStar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 294
Connected Services . . . . . . . . . . . . . . . . . . . . . 299
Index . . . . . . . . . . . . . . . . . . . . . . . . . . 302
Introduction
The names, logos, emblems, slogans, vehicle
model names, and vehicle body designs
appearing in this manual including, but not
limited to, GM, the GM logo, BUICK, the
BUICK Emblem, and ENCORE are trademarks
and/or service marks of General Motors LLC,
its subsidiaries, affiliates, or licensors.
For vehicles first sold in Canada, substitute
the name“General Motors of Canada
Company” for Buick Motor Division wherever
it appears in this manual.
This manual describes features that may or
may not be on the vehicle because of
optional equipment that was not purchased
on the vehicle, model variants, country
specifications, features/applications that may not be available in your region, or changes
subsequent to the printing of this owner’s
manual.
Refer to the purchase documentation
relating to your specific vehicle to confirm
the features.
Keep this manual in the vehicle for quick
reference.Canadian Vehicle Owners
A French language manual can be obtained
from your dealer, at www.helminc.com,
or from:
Propriétaires Canadiens
On peut obtenir un exemplaire de ce guide
en français auprès du concessionnaire ou à
l'adresse suivante:
Helm, Incorporated
Attention: Customer Service
47911 Halyard Drive
Plymouth, MI 48170
USA
Litho in U.S.A.
Part No. 84709979 B Second Printing©2020 General Motors LLC. All Rights Reserved.

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) -
2021 - CRC - 8/18/20
24 Seats and Restraints
Seats and Restraints
Head Restraints
Head Restraints . . . . . . . . . . . . . . . . . . . . . . . . 24
Front Seats
Seat Adjustment . . . . . . . . . . . . . . . . . . . . . . . . 25
Power Seat Adjustment . . . . . . . . . . . . . . . . 26
Lumbar Adjustment . . . . . . . . . . . . . . . . . . . . 26
Reclining Seatbacks . . . . . . . . . . . . . . . . . . . . . 26
Front Seat Armrest . . . . . . . . . . . . . . . . . . . . . 27
Folding Seatback . . . . . . . . . . . . . . . . . . . . . . . 28
Rear Seats
Rear Seats . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Rear Seat Armrest . . . . . . . . . . . . . . . . . . . . . . 32
Seat Belts
Seat Belts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
How to Wear Seat Belts Properly . . . . . . . 33
Lap-Shoulder Belt . . . . . . . . . . . . . . . . . . . . . . . 34
Seat Belt Use During Pregnancy . . . . . . . . 37
Seat Belt Extender . . . . . . . . . . . . . . . . . . . . . . 37
Safety System Check . . . . . . . . . . . . . . . . . . . 37
Seat Belt Care . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Replacing Seat Belt System Parts after aCrash . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Airbag System
Airbag System . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Where Are the Airbags? . . . . . . . . . . . . . . . . 40 When Should an Airbag Inflate? . . . . . . . . 41
What Makes an Airbag Inflate? . . . . . . . . . 42
How Does an Airbag Restrain? . . . . . . . . . 42
What Will You See after an Airbag
Inflates? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Passenger Sensing System . . . . . . . . . . . . . 44
Servicing the Airbag-Equipped Vehicle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Adding Equipment to the Airbag-Equipped Vehicle . . . . . . . . . . . . . . 47
Airbag System Check . . . . . . . . . . . . . . . . . . . 48
Replacing Airbag System Parts after a Crash . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Child Restraints
Older Children . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Infants and Young Children . . . . . . . . . . . . 50
Child Restraint Systems . . . . . . . . . . . . . . . . . 52
Where to Put the Restraint . . . . . . . . . . . . . 53
Lower Anchors and Tethers for Children(LATCH System) . . . . . . . . . . . . . . . . . . . . . . . 54
Replacing LATCH System Parts After a Crash . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
Securing Child Restraints (With the Seat Belt in the Rear Seat) . . . . . . . . . . . . . . . . . 62
Securing Child Restraints (With the Seat Belt in the Front Seat) . . . . . . . . . . . . . . . . 64
Head Restraints
{
Warning
With head restraints that are not
installed and adjusted properly, there is a
greater chance that occupants will suffer
a neck/spinal injury in a crash. Do not
drive until the head restraints for all
occupants are installed and adjusted
properly.
Front Seats
The front seats have adjustable head
restraints in the outboard seating positions.

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) -
2021 - CRC - 8/18/20
Seats and Restraints 25
Adjust the head restraint so that the top of
the restraint is at the same height as the
top of the occupant's head. This position
reduces the chances of a neck injury in a
crash.
The height of the head restraint can be
adjusted. Pull the head restraint up to raise
it. Try to move the head restraint to make
sure that it is locked in place.
To lower the head restraint, press the
button, located on the top of the seatback,
and push the head restraint down. Try to
move the head restraint after the button is
released to make sure that it is locked in
place.The front seat outboard head restraints are
not removable.
Rear Seats
The rear seats have head restraints in the
outboard seating positions that can be
lowered for better visibility when the rear
seat is unoccupied.
To lower the head restraint, press the
button, located on the top of the seatback,
and push the head restraint down.
When an occupant is in the seat, always
return the head restraint to the upright
position. Pull the head restraint up and push
it rearward until it locks into place. Push and
pull on the head restraint to make sure that
it is locked.
If you are installing a child restraint in the
rear seat, see
“Securing a Child Restraint
Designed for the LATCH System” under
Lower Anchors and Tethers for Children
(LATCH System) 054.
Front Seats
Seat Adjustment
{Warning
You can lose control of the vehicle if you
try to adjust a driver seat while the
vehicle is moving. Adjust the driver seat
only when the vehicle is not moving.

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) -
2021 - CRC - 8/18/20
26 Seats and Restraints
To adjust a manual seat:1. Pull the handle at the front of the seat.
2. Slide the seat to the desired position and release the handle.
3. Try to move the seat back and forth to be sure it is locked in place.
Power Seat Adjustment
{Warning
The power seats will work with the
ignition off. Children could operate the
power seats and be injured. Never leave
children alone in the vehicle.
To adjust a power seat:
.Move the seat forward or rearward by
sliding the control forward or rearward.
.Raise or lower the front part of the seat
cushion by moving the front of the
control up or down.
.Raise or lower the entire seat by moving
the rear of the control up or down.
To adjust the seatback, see Reclining
Seatbacks 026.
To adjust the lumbar support, see Lumbar
Adjustment 026.
Lumbar Adjustment
If available, press the front or rear of the
switch to increase or decrease lumbar
support. Release the switch when the
desired level of support is reached.
Reclining Seatbacks
{Warning
If either seatback is not locked, it could
move forward in a sudden stop or crash.
That could cause injury to the person
sitting there. Always push and pull on
the seatbacks to be sure they are locked.

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) -
2021 - CRC - 8/18/20
Seats and Restraints 27
Manual Seat Shown, Power Seat Similar
To recline the seatback: 1. Lift the lever. If necessary, move the seat belt out of
the way to access the lever.
2. Move the seatback to the desired position, then release the lever to lock
the seatback in place.
3. Push and pull on the seatback to make sure it is locked.
To return the seatback to an upright
position: 1. Lift the lever fully without applying pressure to the seatback, and the
seatback returns to the upright position. 2. Push and pull on the seatback to make
sure it is locked.
{Warning
Sitting in a reclined position when the
vehicle is in motion can be dangerous.
Even when buckled up, the seat belts
cannot do their job.
The shoulder belt will not be against
your body. Instead, it will be in front of
you. In a crash, you could go into it,
receiving neck or other injuries.
The lap belt could go up over your
abdomen. The belt forces would be there,
not at your pelvic bones. This could cause
serious internal injuries.
For proper protection when the vehicle is
in motion, have the seatback upright.
Then sit well back in the seat and wear
the seat belt properly.
Do not have a seatback reclined if the
vehicle is moving.
Front Seat Armrest

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) -
2021 - CRC - 8/18/20
28 Seats and Restraints
There is an armrest on the inboard side of
the driver seat. To raise or lower the
armrest, push up or pull down on the
armrest.
Folding Seatback
The front passenger seatback folds flat.
{Warning
If you fold the seatback forward to carry
longer objects, such as skis, be sure any
such cargo is not near an airbag. In a
crash, an inflating airbag might force that
object toward a person. This could cause
severe injury or even death. Secure
objects away from the area in which an
airbag would inflate. For more
information, seeWhere Are the Airbags?
0 40 and
Vehicle Load Limits 0170.
{Warning
Things you put on this seatback can
strike and injure people in a sudden stop
or turn, or in a crash. Remove or secure
all items before driving. To fold the seatback:
1. Lower the head restraint all the way. See Head Restraints 024.
2. Move the seat as far back as possible. See Seat Adjustment 025.
3. Lift the lever fully and fold the seatback
forward.
If necessary, move the seat belt out of
the way to access the lever.
4. Continue lowering the seatback until it is completely folded and locks in place.
To raise the seatback: 1. Lift the lever fully to unlock the seatback. Then, raise the seatback and
push it rearward until it re-engages. 2. Push and pull on the seatback to make
sure it is locked in place.
{Warning
If either seatback is not locked, it could
move forward in a sudden stop or crash.
That could cause injury to the person
sitting there. Always push and pull on
the seatbacks to be sure they are locked.
Rear Seats
Rear Seat Reminder
If equipped, the message REAR SEAT
REMINDER LOOK IN REAR SEAT displays
under certain conditions indicating there
may be an item or passenger in the rear
seat. Check before exiting the vehicle.
This feature will activate when a second row
door is opened while the vehicle is on or up
to 10 minutes before the vehicle is turned
on. There will be an alert when the vehicle
is turned off. The alert does not directly
detect objects in the rear seat; instead,
under certain conditions, it detects when a
rear door is opened and closed, indicating
that there may be something in the
rear seat.

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) -
2021 - CRC - 8/18/20
Seats and Restraints 29
The feature is active only once each time
the vehicle is turned on and off, and will
require reactivation by opening and closing
the second row doors. There may be an
alert even when there is nothing in the rear
seat; for example, if a child entered the
vehicle through the rear door and left the
vehicle without the vehicle being shut off.
The feature can be turned on or off. See
Vehicle Personalization (8 Inch Screen)089
or
Vehicle Personalization (7 Inch Screen) 094.
Folding the Seatback
Either side of the seatback can be folded
down for more cargo space. Fold a seatback
only when the vehicle is not moving.
Caution
Folding a rear seat with the seat belts
still fastened may cause damage to the
seat or the seat belts. Always unbuckle
the seat belts and return them to their
normal stowed position before folding a
rear seat.
Caution
Folding the rear seatback prior to tilting
the seat cushion forward may damage
the rear seat. Always tilt the rear seat
cushion forward before folding the
seatback.
To fold a seatback down: 1. Make sure the floor area in front of the rear seats is clear.
2. Fully lower the head restraint. See Head
Restraints 024.
3. Slide the front seats forward and place the front seatbacks in the upright
position. See Seat Adjustment 025 and
Reclining Seatbacks 026.
4. Pull the strap on the front edge of the
rear seat cushion to release the cushion.
Tilt the seat cushion forward toward the
front of the vehicle.
The seat cushion must be tilted forward
before the seatback is folded down.
Otherwise, the seatback will not fold
down properly.

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) -
2021 - CRC - 8/18/20
30 Seats and Restraints
Rear Seat with Retainer Hook on theSeatback
5. Make sure the seat belt is in the retainer hook on top of the seatback, if equipped.
{Warning
Do not allow the seat belt webbing to
become caught under the retainer hook
trim, as this may cause the seat belt to
not be worn properly.
6. Reach under the belt and pull the leveron top of the seatback to unlock the
seatback.
A tab near the seatback lever raises
when the seatback is unlocked.
7. Fold the seatback forward and down.
Seat Belt Clip on Side Trim