2021 BUICK ENCORE window

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) -
2021 - CRC - 8/18/20
Contents
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Keys, Doors, and Windows . . . . . . . . . . . . . . . 6
Seats and Restraints . . . . . . . . . . . . . . . . . . . . . 24
Storage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
Instruments and Controls . . . . . . . . . . . . . . . . 71
Lighting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
Infotainment System . . . . . . . . . . . . . . . . . . . 103
Climate Controls . . . . . . . . . . . . . . . . . . . . . . . . 159
Driving and Operating . . . . . . . . . . . . . . . . . . 163
Vehicle Care . . . . . . . . . . . . . . . . . . . . . . . . . . . . 201
Service and Maintenance . . . . . . . . . . . . . . 266
Technical Data . . . . . . . . . . . . . . . . . . . . . . . . . 279
Customer Information . . . . . . . . . . . . . . . . . . 282
Reporting Safety Defects . . . . . . . . . . . . . . . 290
OnStar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 294
Connected Services . . . . . . . . . . . . . . . . . . . . . 299
Index . . . . . . . . . . . . . . . . . . . . . . . . . . 302
Introduction
The names, logos, emblems, slogans, vehicle
model names, and vehicle body designs
appearing in this manual including, but not
limited to, GM, the GM logo, BUICK, the
BUICK Emblem, and ENCORE are trademarks
and/or service marks of General Motors LLC,
its subsidiaries, affiliates, or licensors.
For vehicles first sold in Canada, substitute
the name“General Motors of Canada
Company” for Buick Motor Division wherever
it appears in this manual.
This manual describes features that may or
may not be on the vehicle because of
optional equipment that was not purchased
on the vehicle, model variants, country
specifications, features/applications that may not be available in your region, or changes
subsequent to the printing of this owner’s
manual.
Refer to the purchase documentation
relating to your specific vehicle to confirm
the features.
Keep this manual in the vehicle for quick
reference.Canadian Vehicle Owners
A French language manual can be obtained
from your dealer, at www.helminc.com,
or from:
Propriétaires Canadiens
On peut obtenir un exemplaire de ce guide
en français auprès du concessionnaire ou à
l'adresse suivante:
Helm, Incorporated
Attention: Customer Service
47911 Halyard Drive
Plymouth, MI 48170
USA
Litho in U.S.A.
Part No. 84709979 B Second Printing©2020 General Motors LLC. All Rights Reserved.

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) -
2021 - CRC - 8/18/20
Introduction 5
1.Air Vents 0161.
2. Turn Signal Lever. See Turn and
Lane-Change Signals 099.
Headlamp High/Low-Beam Changer 097.
3. Instrument Cluster 076.
4. Driver Information Center (DIC) Display. See Driver Information Center (DIC) 086.
5. Windshield Wiper/Washer 072.
Rear Window Wiper/Washer 073.
6. Light Sensor. See Automatic Headlamp
System 098.
7. Infotainment Controls. See Overview (8
Inch Screen) 0105 or
Overview (7 Inch Screen) 0138.
8. Climate Control Systems 0159.
9. Instrument Panel Storage 067.
10. Shift Lever. See Automatic Transmission
0 181.
11. Traction Control/Electronic Stability
Control 0185.
Hazard Warning Flashers 099.
Passenger Airbag Status Indicator. See
Passenger Sensing System 044.
12. Park Assist 0191 (If Equipped).
13. Lane Departure Warning (LDW) 0195 (If
Equipped). 14. Engine START/STOP button. See
Ignition
Positions 0174.
15. Steering Wheel Controls 072.
16. Horn 072.
17. Steering Wheel Adjustment 071.
18. Cruise Control 0186.
Forward Collision Alert (FCA) System
0 192 (If Equipped).
19. Hood Release. See Hood0203.
20. Instrument Panel Storage 067.
21. Data Link Connector (DLC) (Out of View).
22. Exterior Lamp Controls 097.
Instrument Panel Illumination Control
0 100.

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) -
2021 - CRC - 8/18/20
6 Keys, Doors, and Windows
Keys, Doors, and
Windows
Keys and Locks
Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Remote Keyless Entry (RKE) System . . . . . 7
Remote Keyless Entry (RKE) SystemOperation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Remote Vehicle Start . . . . . . . . . . . . . . . . . . . 13
Door Locks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Power Door Locks . . . . . . . . . . . . . . . . . . . . . . . 15
Delayed Locking . . . . . . . . . . . . . . . . . . . . . . . . 15
Automatic Door Locks . . . . . . . . . . . . . . . . . . 16
Lockout Protection . . . . . . . . . . . . . . . . . . . . . . 16
Safety Locks . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Doors
Liftgate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Vehicle Security
Vehicle Security . . . . . . . . . . . . . . . . . . . . . . . . 18
Vehicle Alarm System . . . . . . . . . . . . . . . . . . 18
Immobilizer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Immobilizer Operation . . . . . . . . . . . . . . . . . . 19
Exterior Mirrors
Convex Mirrors . . . . . . . . . . . . . . . . . . . . . . . . . 19
Power Mirrors . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Folding Mirrors . . . . . . . . . . . . . . . . . . . . . . . . . 20
Heated Mirrors . . . . . . . . . . . . . . . . . . . . . . . . . 20
Interior Mirrors
Interior Rearview Mirrors . . . . . . . . . . . . . . . 20
Manual Rearview Mirror . . . . . . . . . . . . . . . . 20
Automatic Dimming Rearview Mirror . . . 20
Windows
Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Power Windows . . . . . . . . . . . . . . . . . . . . . . . . 21
Sun Visors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Roof
Sunroof . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Keys and Locks
Keys
{Warning
Leaving children in a vehicle with a
Remote Keyless Entry (RKE) transmitter is
dangerous and children or others could
be seriously injured or killed. They could
operate the power windows or other
controls or make the vehicle move. The
windows will function with the RKE
transmitter in the vehicle, and children or
others could be caught in the path of a
closing window. Do not leave children in
a vehicle with an RKE transmitter.

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) -
2021 - CRC - 8/18/20
Keys, Doors, and Windows 7
The key that is part of the Remote Keyless
Entry (RKE) transmitter can be used for all
locks.
To remove the key, press the button on the
back of the transmitter, and pull the key
out. Never pull the key out without pressing
the button.
See your dealer if a new key is needed.
If locked out of the vehicle, seeRoadside
Assistance Program 0285.
With an active OnStar or connected service
plan, an OnStar Advisor may remotely
unlock the vehicle. See OnStar Overview
0 294.
Remote Keyless Entry (RKE)
System
See Radio Frequency Statement 0290.
If there is a decrease in the Remote Keyless
Entry (RKE) operating range:
.Check the distance. The transmitter may
be too far from the vehicle.
.Check the location. Other vehicles or
objects may be blocking the signal.
.Check the transmitter's battery. See
“Battery Replacement” later in this
section.
.If the transmitter is still not working
correctly, see your dealer or a qualified
technician for service.
Remote Keyless Entry (RKE)
System Operation
The Keyless Access system allows for vehicle
entry when the Remote Keyless Entry (RKE)
transmitter is within 1 m (3 ft). See “Keyless
Access Operation” later in this section.
The RKE transmitter may work up to 60 m
(197 ft) away from the vehicle.
Other conditions can impact the
performance of the transmitter. See Remote
Keyless Entry (RKE) System 07.
With Remote Start Shown

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) -
2021 - CRC - 8/18/20
8 Keys, Doors, and Windows
The following may be available:
Q:Press to lock all doors and the fuel
door, if equipped.
The turn signal indicators may flash and/or
the horn may sound on the second press to
indicate locking. See Vehicle Personalization
(8 Inch Screen) 089 or
Vehicle Personalization (7 Inch Screen) 094.
If the driver door is open when
Qis pressed
and Open Door Anti-Lockout is enabled, all
doors will lock and then the driver door will
immediately unlock. See Vehicle
Personalization (8 Inch Screen) 089 or
Vehicle Personalization (7 Inch Screen) 094.
If the passenger door is open when
Qis
pressed, all doors lock.
Pressing
Qmay also arm the theft-deterrent
system. See Vehicle Alarm System 018.
K:Press to unlock the driver door and the
fuel door, if equipped. Press again within
five seconds to unlock all doors. The RKE
transmitter can be programmed to unlock all
doors on the first button press. See Vehicle
Personalization (8 Inch Screen) 089 or
Vehicle Personalization (7 Inch Screen) 094. The turn signal indicators will flash to
indicate unlocking. See
Vehicle
Personalization (8 Inch Screen) 089 or
Vehicle Personalization (7 Inch Screen) 094.
Pressing
Kwill disarm the theft-deterrent
system. See Vehicle Alarm System 018.
7:Press and release one time to initiate
vehicle locator. The exterior lamps flash and
the horn chirps three times. Press and hold
7for at least three seconds to sound the
panic alarm. The horn sounds and the turn
signals flash for 30 seconds, or until
7is
pressed again or the vehicle is started.
/: If equipped, pressQand then press
and hold
/for at least four seconds to
start the engine from outside the vehicle
using the RKE transmitter. See Remote
Vehicle Start 013.
Keyless Access Operation
The Keyless Access system lets you lock and
unlock the doors and access the liftgate
without removing the RKE transmitter from
your pocket, purse, briefcase, etc. The RKE
transmitter must be within 1 m (3 ft) of the
liftgate or door being opened. There is a
button on each door handle. Keyless Access can be programmed to
unlock all doors on the first lock/unlock
press from the driver door. See
Vehicle
Personalization (8 Inch Screen) 089 or
Vehicle Personalization (7 Inch Screen) 094.
Keyless Unlocking/Locking from the
Driver Door
When the doors are locked and the RKE
transmitter is within 1 m (3 ft) of the driver
door handle, pressing the lock/unlock button
on the driver door handle will unlock the
driver door. If the lock/unlock button is
pressed again within five seconds, all
passenger doors will unlock. Pull the door
handle to unlatch the door.
Driver Side Shown, Passenger Side Similar

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) -
2021 - CRC - 8/18/20
Keys, Doors, and Windows 9
Pressing the lock/unlock button will cause
all doors to lock if any of the following
occur:
.It has been more than five seconds since
the first lock/unlock button press.
.The lock/unlock button presses were used
to unlock all doors.
.Any vehicle door has opened and all
doors are now closed.
Keyless Unlocking/Locking from the
Passenger Doors
When the doors are locked and the RKE
transmitter is within 1 m (3 ft) of the
passenger door handle, pressing the lock/
unlock button on the passenger door handle
will unlock all doors.
Pressing the lock/unlock button will cause
all doors to lock if any of the following
occur:
.The lock/unlock button was used to
unlock all doors.
.Any vehicle door has opened and all
doors are now closed. Passive Locking
The vehicle will lock several seconds after all
doors are closed if the vehicle is off and at
least one transmitter has been removed or
none remain in the vehicle.
The fuel door will also lock, if equipped.
If other electronic devices interfere with the
RKE transmitter signal, the vehicle may not
detect the RKE transmitter inside the vehicle.
If passive locking is enabled, the doors may
lock with the RKE transmitter inside the
vehicle. Do not leave the RKE transmitter in
an unattended vehicle.
To customize the doors to automatically lock
when exiting the vehicle, see
Vehicle
Personalization (8 Inch Screen) 089 or
Vehicle Personalization (7 Inch Screen) 094.
Temporary Disable of Passive Locking
Temporarily disable passive locking by
pressing and holding
Kon the interior door
switch with a door open for several seconds,
or until three chimes are heard. Passive
locking will then remain disabled until
Qon
the interior door is pressed, or until the
vehicle is turned on. Remote Left In Vehicle Alert
When the vehicle is turned off and an RKE
transmitter is left in the vehicle, the horn
will chirp three times after all doors are
closed.
To turn on or off see
Vehicle Personalization
(8 Inch Screen) 089 or
Vehicle Personalization (7 Inch Screen) 094.
Remote No Longer In Vehicle Alert
If the vehicle is on with a door open and
then all doors are closed, the vehicle will
check for RKE transmitters inside. If an RKE
transmitter is not detected, the Driver
Information Center (DIC) will display NO
REMOTE DETECTED and the horn will chirp
three times. This occurs only once each time
the vehicle is driven. To turn on or off see
Vehicle Personalization (8 Inch Screen) 089
or
Vehicle Personalization (7 Inch Screen) 094.
Keyless Liftgate Opening
When the doors are locked, press the touch
pad on the rear of the liftgate above the
license plate to open the liftgate if the RKE
transmitter is within 1 m (3 ft).

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) -
2021 - CRC - 8/18/20
10 Keys, Doors, and Windows
Programming Transmitters to the Vehicle
Only RKE transmitters programmed to the
vehicle will work. If a transmitter is lost or
stolen, a replacement can be purchased and
programmed through your dealer. The
vehicle can be reprogrammed so that lost or
stolen transmitters no longer work. Any
remaining transmitters will need to be
reprogrammed. Each vehicle can have up to
eight transmitters matched to it.
Programming with Recognized Transmitters
A new transmitter can be programmed to
the vehicle when there are two recognized
transmitters. To program, the vehicle must
be off and all of the transmitters, both
currently recognized and new, must be
with you.1. Remove the key from the RKE transmitter.
2. Place the two recognized transmitters inthe center console front cupholder.
3. Insert the vehicle key of the new transmitter into the key lock cylinder on
the outside of the driver door and turn
the key to the unlock position five times
within 10 seconds.
The DIC displays READY FOR REMOTE #2,
3, 4 or 5.
4. Remove the two recognized transmitters from the cupholder.
5. Place the new transmitter in the cupholder 6. Press ENGINE START/STOP. When the
transmitter is learned, the DIC will show
that it is ready to program the next
transmitter.
7. Remove the transmitter from the cupholder and press
K.
To program additional transmitters,
repeat Steps 4–6.
When all additional transmitters are
programmed, press and hold ENGINE
START/STOP for 10 seconds to exit
programming mode.
Programming without Recognized
Transmitters
If two currently recognized transmitters are
not available, follow this procedure to
program up to eight transmitters. This
feature is not available in Canada. This
procedure will take approximately
30 minutes to complete. The vehicle must
be off and all of the transmitters to be
programmed must be with you. 1. Remove the key from the RKE transmitter.

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) -
2021 - CRC - 8/18/20
Keys, Doors, and Windows 11
2. Insert the vehicle key of the transmitterinto the key lock cylinder on the outside
of the driver door and turn the key to
the unlock position five times within
10 seconds.
The DIC displays REMOTE LEARN
PENDING, PLEASE WAIT.
3. Wait for 10 minutes until the DIC displays PRESS ENGINE START BUTTON TO
LEARN and then press ENGINE
START/STOP.
The DIC will again show REMOTE LEARN
PENDING, PLEASE WAIT.
4. Repeat Step 2 two additional times. After the third time, all previously known
transmitters will no longer work with the
vehicle. Remaining transmitters can be
relearned during the next steps.
The DIC display should now show READY
FOR REMOTE # 1.
5. Place the new transmitter in the frontcupholder.
6. Press ENGINE START/STOP. When the transmitter is learned, the DIC will show
that it is ready to program the next
transmitter.
7. Return the key back into the transmitter.
8. Remove the transmitter from the cupholder and press
K.
To program additional transmitters,
repeat Steps 4–6.
When all additional transmitters are
programmed, press and hold ENGINE
START/STOP for 10 seconds to exit
programming mode.
Starting the Vehicle with a Low
Transmitter Battery
Note that, for improved vehicle security, the
RKE transmitter is equipped with a motion
sensor. When starting the vehicle, if the RKE
transmitter has been idle for a while, move
the RKE transmitter slightly and try starting
the vehicle.
When starting the vehicle, if the RKE
transmitter battery is depleted or there is
signal interference, the DIC may display NO
REMOTE DETECTED, REPLACE BATTERY IN
REMOTE KEY, or NO REMOTE DETECTED
PLACE KEY IN KEY POCKET THEN START YOUR
VEHICLE. If any of these messages appear on
the DIC, follow the steps below.