2021 AUDI Q5 service

High-voltage system


Indicator lights Meaning Solution



e e control unit has a techni- isconnect the charger from the power O Red Th Lunit h hni- | Di he ch from th
O 0 off cal malfunction (self-test supply and reconnect it after 60 seconds.
O Bor failed). The charging process _ | If the malfunction continues, have the
© 6 Flashi d has been interrupted. control unit checked by an authorized
ashing re Audi dealer or authorized Audi Service Fa-
9° Off cility.
e e charging infrastructure o ave the control unit checked by an au- O Red The charging inf f | Have th Lunit checked b'
@ CX Red the power supply/household | thorized Audi dealer or authorized Audi
connection is insufficient: the ervice Facility, and have the power sup- @ EB Red ion is insuffici he | Service Facili dh h
O 6 of ground conductor is interrupt- | ply/household connection checked by a
ed or not present. The ground | qualified electrician. Do not use the pow-
© Off conductor monitor has inter- | er supply/household connector until the
rupted the charging process. | malfunction is corrected.
e e indicator light in the reset | Have the control unit replaced by an au- O Red The indi light in th Have th Lunit replaced b
@ CX Red button on the control unit is | thorized Audi dealer or authorized Audi
@ & Red faulty. The charging process _| Service Facility.
@ 0 Red has been interrupted.
e
9 Off
e e control unit has detecte ress and hold the utton for at least O Red Th Lunit has d d |P d hold the © b for at l
@ X Red residual current. The charging | two seconds. If the malfunction contin-
rocess has been interrupted. | ues, have the control unit checke an @ Bred p has been i pted h h lLunit checked by
@ 8 Red authorized Audi dealer or authorized Audi
. ; Service Facility, and have the power sup-
9 Flashing red ply/household connection checked by a
qualified electrician.
O Red The charging infrastructure is | Disconnect the charger from the power
© © Flashing red wired incorrectly. The charging | supply. Have the power supply/household
© & Flashing red process has been interrupted. | connection checked by a qualified electri-
cian.
© 46 Flashing red 7
9 Off
©O Red The control unit has atechni- | Disconnect the charger from the power
@ CX Red cal malfunction. Possible supply and reconnect it after 60 seconds.
@ E& Re cause of the malfunction: If the malfunction continues, have the
@ 0 Red software error or the load re- | control unit checked by an authorized
C lay has been switched incor- _| Audi dealer or authorized Audi Service Fa-
9 Red rectly. The charging process cility, and have the power supply/house-
has been interrupted. hold connection checked by a qualified
electrician.
O Flashing red The control unit has a serious | Have the control unit replaced by an au-
O 0 off malfunction. The charging thorized Audi dealer or authorized Audi
O B or process has been interrupted. | Service Facility.
@ &§ Red
9 Off

134

80B012721BA
High-voltage system




Indicator lights Meaning Solution
O Off The indicator light in the Have the control unit replaced by an au-
@ X Red On/Off button on the control | thorized Audi dealer or authorized Audi
@ B Red unit is faulty. The charging Service Facility.
@ © Red process has been interrupted.
© Red
Technical Data
Output 9.6 kw
Current rating 40 A single phase
System voltage 120V-240V
Power frequency 50 Hz/60 Hz
Overvoltage category (IEC 60664) ‘| II
Short-time current rating (EN <10 kA eff.
61439-1)

Power plug versions NEMA 6-30; NEMA 6-50; NEMA 14-30; NEMA 14-50; NEMA
5-15

Integrated residual-current device AC: 20 mA; DC: 56 mA

Vehicle charging connector Type l

Protection class I

IP Code 55 (USA: Enclosure 3)

Control unit mass 5.3 lbs - 7.7 lbs (2.4 - 3.5 kg)


Control unit dimensions (height x
width x depth)

12.2 in x 4.1 in x 2.8 in (310 mm x 105 mm x 72 mm)

@) Tips
— The device runs a self test after power has
been restored to the control unit. If a self
test is successful, all indicator lights will il-
luminate green for two seconds.
— The Audi e-tron compact charging system is
designed for charging at sockets with a volt-
age of 120 V/240 V. If your socket has a dif-
ferent voltage, contact and authorized Audi
dealer or authorized Audi Service Facility.
— If your Audi e-tron compact charging sys-
Changing or attaching the cable
Applies to: vehicles with Audi charging system

B4G-0681



tem has a fixed connection, meaning can be Fig. 108 Control unit: removing and attaching the cable
connected directly to the power supply
without a power cable, contact a qualified Requirements:
electrician or an authorized Audi dealer or > The charging process for the high-voltage bat-
authorized Audi Service Facility. tery must be ended > page 126.
— The system complies with United States FCC > The vehicle charging connector must be re-
regulations and ISED regulations
> page 312.
moved from the vehicle charging port.
135

80B012721BA
Trailer towing

in the trailer correctly will help to achieve this
weight. Having the tongue weight too low affects
the vehicle's handling.
You can determine the tongue weight using a
tongue weight scale, a bathroom scale, or a pub-
lic weigh station, for example.
The permitted tongue weight of your vehicle can
be found in the vehicle documentation or in
=> page 314.
Load distribution
Poor cargo load and distribution can negatively
impact vehicle handling. Load the trailer based
on the following criteria as much as possible:
— Store objects in the vehicle luggage compart-
ment, if possible. The vehicle should always
carry the heaviest possible load and the trailer
should have the lightest possible load.
— Distribute the load in the trailer so that the
heavy objects are as close to the axle as possi-
ble.
— Secure objects so that they do not slide.
— Utilize the maximum permitted tongue weight
if possible.
Tires
Set the tire pressure on your vehicle for a “full
load”; see the tire pressure sticker > page 271. If
necessary, also adjust the tire pressure on the
trailer according to the manufacturer's specifica-
tions.
The trailer and the vehicle should be equipped
with winter tires when driving in winter tempera-
tures.
Outside mirrors
If you cannot see the traffic behind the trailer
with the standard exterior mirrors, then you
must attach additional exterior mirrors. Adjust
them so you have a sufficient visibility behind
you.
Exterior lighting
Follow the legal regulations for lighting on your
trailer that are applicable in the country where
you are operating the vehicle. Contact an author-
ized Audi dealer or authorized Audi Service Facili-
ty for more information.
Before you start driving, check all lighting equip-
ment on the trailer while it is hitched to the vehi-
cle.
The headlight range control automatically ad-
justs the light range of the headlights.
When the B indicator light blinks, then the turn
signals are activated in trailer mode. If a turn sig-
nal on the trailer or on the vehicle fails while in
trailer mode, the indicator light will not blink
twice as fast to indicate this.
Safety chains
Make sure the safety chains are correctly applied
when pulling a trailer. The chains should hang
enough so that the trailer can drive around
curves. However, they must not touch the
ground.
Air suspension
Applies to: vehicles with air suspension
The Audi drive select* Comfort mode > page 115
must be selected before you adjust the tongue
weight on the trailer and hitch the trailer >@,
=> page 116.
The air suspension trailer mode must be switched
on.
Applies to MMI: select on the home screen: VE-
HICLE > Settings & Service > Air suspension:
trailer.
Switch trailer mode off again when you are no
longer towing a trailer.
For vehicles with a factory-installed trailer hitch,
the air suspension trailer mode will automatically
switch on if you connect the trailer cable to the
socket.
When using carrier systems that are mounted di-
rectly on the trailer hitch ball head, you can also
switch trailer mode off manually.
If you must drive on roads that are in poor condi-
tion, you can raise the vehicle again after hitching
the trailer or after adjusting the tongue weight
> page 116.
139

Trailer towing

You can also increase ground clearance by select-
ing the Audi drive select* Offroad or allroad
modes > page 115.
@) Note
Applies to: vehicles with air suspension
— Changes in temperature or load can affect
the height of the vehicle.
— If the standard vehicle height is not used,
the tongue weight specification is no longer
applicable.
©) Note
Attachments retrofitted on the vehicle may
cause damage, especially on the trailer hitch
ball head. In cases of damage, have the func-
tion checked by an authorized Audi dealer or
authorized Audi Service Facility.
@) Tips
— Block the wheels with chocks when parking
on inclines if the trailer is loaded.
— Audi recommends having the vehicle in-
spected between the inspection intervals if
you tow a trailer frequently.
— Avoid driving with a trailer during the vehi-
cle break-in period.
PTL RR CT Coe
Driving with a trailer requires extra caution.
Speed
Adhere to the legal speed limits. Follow the legal
regulations that are applicable in the country
where you are operating the vehicle.
As the speed increases, the driving stability of
the trailer decreases. Therefore you should not
exceed the maximum legal speed limit when
there are unfavorable road, weather, and/or wind
conditions. This especially applies when driving
downhill.
Hill
When you start driving uphill or downhill, trailers
may tilt or sway sooner than when driving ona
level surface. If small swaying movements have
140
already occurred, you can stabilize the trailer by
firmly braking immediately. Never attempt to
“straighten out” the trailer by accelerating.
Downshift before driving on hills to utilize the en-
gine braking effect > A\.
Brakes
When using a trailer with overrun brakes, first
brake gently then quickly. This reduces the risk of
jerking while braking if the trailer wheels lock up.
Engine coolant temperature
Pay attention specifically to the coolant tempera-
ture display when there are high outside temper-
atures, and when driving on long inclines
= page 14. Shift to a higher gear in a timely man-
ner.

Z\ WARNING
Constant braking causes the brakes to over-
heat and can substantially reduce braking per-
formance, increase braking distance, or cause
complete failure of the brake system.

Assist systems

intervention requests from the steering as-
sist systems may vary as well.
Surrounding area
detection
Sensor and camera coverage areas

RAZ-1071




Fig. 111 Rearview camera coverage area
The assist systems analyze the data from various
sensors and cameras installed in the vehicle. Do
not use any assist systems if there is damage in
there area of the sensors and cameras or on the
vehicle underbody. Damage can impair the func-
tion of the sensors and cameras or cause mal-
functions. Have an authorized Audi dealer or au-
thorized Audi Service Facility check their func-
tion.
142
Radar sensors
Depending on the vehicle equipment, the area
surrounding the entire vehicle may be detected
> fig. 110.
The wheel sensors on the rear corners of the vehi-
cle are positioned so that the adjacent lanes to
the left and right are detected on roads with a
normal lane width.
Ultrasonic sensors
Depending on vehicle equipment, various areas
may be displayed in the MMI using the ultrasonic
sensors > fig. 110.
The range of the displays depends on the location
of the ultrasonic sensors:
@ Approximately 4 ft (1.20 m)
® Approximately 3 ft (0.90 m)
@® Approximately 5.2 ft (1.60 m)
©® Approximately 3 ft (0.90 m)
© Approximately 3 ft (0.90 m)
The side area ©) is detected and evaluated when
passing. There may have been changes to the sur-
rounding area after switching the ignition off and
on again, after opening the doors, or if the vehi-
cle is left stationary for a period of time. In this
case, the area will appear black until the area has
been detected and evaluated.
Cameras
Use the camera image on the display to assist you
only if it shows a good, clear picture. Keep in
mind that the image in the display is enlarged
and distorted. Under certain circumstances, ob-
jects may appear different and unclear on the dis-
play.
The rearview camera can only detect the area
marked in red > fig. 111. Only this area is dis-
played on the center display. > A\.
ZX WARNING
Sensors and cameras have spots in which the
surrounding area cannot be detected. Objects,
animals, and people may only be detected
with limitations may not be detected at all.
Always monitor the traffic and the vehicle's >

Driving information

— If traffic signs do not conform to the standard
format
— If traffic signs are damaged or bent
— If traffic signs are displayed on sign holders
with electronic signs
— If the traffic signs or the roadways have
changed, and the navigation data is no longer
up-to-date

Z\ WARNING
— Observe the safety precautions and note the
limits of the assist systems, sensors, and
cameras > page 141.
— Under some circumstances, traffic sign rec-
ognition may not detect traffic signs correct-
ly or detect them at all. As a result, the sys-
tem may not display the correct speed limit
or any speed limit.

@) Tips
— Traffic sign recognition does not adapt your
vehicle's speed to match the speed Limit.
— The display in the instrument cluster is
based on the units of measurement used for
speed in the country where the vehicle is be-
ing operated. As a result, a display of 50 in
the instrument cluster can mean either mph
or km/h, depending on the country.
Applies to: vehicles with camera-based traffic sign recognition
Accessing traffic sign recognition
> Select in the instrument cluster: vehicle func-
tions tab > Traffic signs.
Setting a traffic sign based speed warning
> Applies to: MMI: Select on the home screen:
VEHICLE > Driver assistance > Speed warning.
You can select a warning threshold. If you exceed
this, then the current detected speed limit will be
shown in the display with an exclamation point
for the duration that it is exceeded and it will
blink for a short time.
146
IY ett Tel -1
Applies to: vehicles with camera-based traffic sign recognition
Traffic sign recognition: unavailable. Camera
view limited due to environm. conditions
The camera’s visual field is covered. Clean the
windshield.
Traffic sign recognition: currently limited.
See owner's manual
This message appears if navigation system data
is not available, for example on newly-construct-
ed roads. The speed limit display will be tempo-
rarily limited, which increases the risk of an incor-
rect display. If this message continues to appear,
drive immediately to an authorized Audi dealer or
authorized Audi Service Facility to have the mal-
function repaired.
No traffic sign information available
Depending on the area, there is no valid naviga-
tion data and no speed limits were detected. This
may also appear if there is a recommended
speed, but no speed limit (for example when
driving on and off the expressway).
Malfunction! See owner's manual
The system may not function correctly so it has
been switched off. See an authorized Audi dealer
or authorized Audi Service Facility for assistance.
Function currently unavailable. See owner's
manual
If this message appears on vehicles without cam-
era-based traffic sign recognition, then the traffic
light
information function is currently unavaila-
ble. See > page 148.

80B012721BA
Driving information

Traffic light information
Applies to: vehicles with traffic light information

Fig. 115 Instrument cluster: traffic light information dis-
play
The traffic light information gives you a speed
recommendation in order to reach the next traffic
light when it is green @, or it informs you of the
wait time at the next red light 2). Once traffic
light
data is received, the traffic light information
will be displayed in the instrument cluster and in
the head-up display*. If the vehicle is in an area
with traffic light information but cannot receive a
traffic light signal, then a gray traffic light sym-
bol will be displayed @).
General information
The traffic light information is subject to system
limitations and may be unavailable or only parti-
ally available in the following situations:
—If the permitted speed limit is exceeded
— If driving below a certain speed limit
— If the next traffic light is less than approxi-
mately 100 feet (30 m) away
—If the estimated wait time at a red light is less
than four seconds
— If there is no traffic light data available
— If emergency response vehicles or public transit
systems are active
— If traffic lights are in construction zones or be-
ing serviced
— If there are warnings from the camera-based
traffic sign recognition*
— If the camera-based traffic sign recognition* is
malfunctioning or not available
—If the data connection has been interrupted
— If data transmission is deactivated in the priva-
cy settings
— If the subscription has expired
If this is the case, the menu item will be grayed-
out or it will not be possible to select it.

ZX WARNING
— When traffic light information is shown, al-
so always pay attention to the traffic situa-
tion, the distance to other vehicles, and the
area around the vehicle. The driver is always
responsible for assessing the traffic situa-
tion.
— Always adapt your speed to the current
weather, road and traffic conditions. The dis
played information must never cause you to
ignore legal traffic regulations and pose a
safety risk.
— Regardless of the traffic light information,
you should always monitor your speed using
the speedometer and make sure you are ad-
hering to the legal speed limit.
— The traffic light information does not adjust
your vehicle's speed to the speed recom-
mendation shown in the display.
— Observe the safety precautions and note the
limits of the assist systems, sensors, and
cameras > page 141.
(i) Tips
— Traffic light information was only available
in select cities at the time this manual was
printed.
— Traffic light information is not available na-
tionwide.


— The functions depend on the navigation da-
ta* being up-to-date and correct identifica-
tion by the traffic sign recognition*.
— Incorrect values from the camera-based
traffic sign recognition* or outdated naviga-
tion system* map data can result in missing
or incorrect display images.
— Certain traffic lights can automatically ad-
just to the current traffic situation. If this
occurs, the display of traffic light informa-
tion can change suddenly.
147

80B012721BA
Driving information

> To start timing a new lap after driving a lap, se-
lect New lap in the menu. This starts timing
the next lap at the same time.
After completing a lap, the difference between
the last lap and the previous best lap time will be
won an indicated with a “~” or “+”.
Pausing timing and displaying a split time
> To insert a pause @ select Pause in the menu.
> To resume timing, select Resume in the menu.
> To display a split time, select Split time in the
menu. The split time appears for approxi-
mately ten seconds in the instrument cluster.
The current lap timing will continue running.
Canceling lap timing
The timing of the current lap will stop. The lap
time will be erased and will not be included in the
statistics.
> Select Cancel lap in the menu.
Resetting the time
> Select Reset lap times in the menu.
G) Tips
— A maximum of 99 lap times can be meas-
ured.
— If timing is paused, you can continue it later
even if you switch the ignition off.
— Saved lap times cannot be individually de-
leted from the total results.
— The saved lap timer values will remain after
switching the ignition off.
yo e-) a(t)
Applies to: vehicles with lap timer
Displaying lap statistics

You can display the number of laps driven
the fastest lap “+”, the slowest lap “-”, and the
average time “®” in the instrument cluster.
> Select in the instrument cluster: Vehicle func-
tions tab > E] button > Lap statistics.
> Turn the thumbwheel down or up to display the
individual lap times.
> To return to the lap timing that was started, se-
lect the [I button > Lap times.
Resetting lap statistics
Requirement: the lap statistics menu must be
displayed.
> To reset the lap statistics, press and hold the
left thumbwheel until the message No lap
times have been recorded yet. appears.
@) Tips
The lap statistics list the lap times for the last
30 laps. The fastest and slowest lap times out
of up to 99 measured laps are also displayed.
Integrated Toll Module
Applies to: vehicles with Integrated Toll Module
Depending on the region, you can pay toll fees in
certain countries using the Integrated Toll Mod-
ule (ITM). It replaces a separate transponder for
detecting toll fees. The system electronics are in-
tegrated in the rearview mirror housing.
Gi) Tips
The system complies with United States FCC
regulations and ISED regulations > page 311.
Applies to: vehicles with Integrated Toll Module
To use the ITM in toll zones, you must register
and activate it.
Registration
> Applies to MMI: Select on the home screen: VE-
HICLE > Settings & Service > Vehicle informa-
tion Toll module.
> Note the Integrated Toll Module ID.
> To register the ITM, go to the displayed web ad-
dress and follow the instructions.
Activation
> To activate the ITM, press CD in the MMI.
Entering the number of passengers
Depending on the number of passengers and the
region, a lower toll fee may be charged. You must
either enter the number of passengers or
149
>