2021 AUDI Q2 ESP

Audi connect (infotainment)

Important1'

Your mobile phone must support the Bluetooth
remote SIM Access Profile (Bluetooth rSAP).
For information regarding which Bluetooth
con­

nections and functions your mobile phone sup­

ports,
contact your mobile network service pro­
vider or consult the mobile device database at
www.audi.com/bluetooth
oF/g.
169.

The vehicle must be stationary, and the ignition
must be switched on.
The Bluetooth function and the discoverability
option of the MMI system
•=>page
202 and the
mobile phone must be activated.
The mobile phone you would like to connect must
not be connected activeLy to any other Bluetooth
device. The MMI must not be connected to a mo­
bile phone.
Access to your SIM card (SIM
Access)
must be ac­
tivated on your mobile phone.
Connecting a mobile phone

•
Select:
|MENU|
button
>
Audi connect.

•
SeLect and confirm Activate data connection.

•
Select and confirm Connect mobile phone >
Continue.

•
Select and confirm the desired mobile phone
from the list of Bluetooth devices shown. Or:
Search for the MMI system via the Bluetooth
device search function on your mobile phone.

•
Enter the PIN to establish a connection on your
mobile phone. If the PIN is already being dis­
played on your mobile phone, confirm it on the
phone and the MMI. You have about 30 sec­
onds to enter the PIN.
Please note any additional system queries on
your mobile phone, e.g. whether the phone
should connect automatically in the future. On
some mobiLe phones, you may aLso need to
download the directory separately.

•
You can now enter the PIN code for your SIM
card on the MMI.
Not available in all markets. Applies to mobile phones
with Bluetooth remote SIM Access Profile on vehicles with
Audi connect (infotainment) and Audi phone box*.

•
To allow the MMI to connect automatically in
the future, select and confirm Yes.
After connecting successfully
After the connection has been established suc­
cessfully, you will be shown a short message
con­

taining information on the profiles used to estab­
lish the connection. You can make changes to the
profiles via
|MENU|
>
Settings > left control but­
ton > MMI settings > Connection manager

ï>page
258. This can also be done at
a
later

time.

The signal strength symbol ©, connection type

symbol®
and Bluetooth
symbol
© will appear
in the status line of the infotainment dispLay
when the mobiLe phone has been connected suc­
cessfully
^>page
161.

•
Confirm the system query of whether an Inter­
net connection should be established with Yes,
always connect if necessary.
You can now use Audi connect infotainment serv­

ices.

(7) CAUTION
- The connection via the eSIM card

^>page
191 is disconnected when you use
your own SIM
card.
All data connections for
all Audi connect infotainment services will
use your SIM
card.
Depending on your net­
work provider, you may be charged for this
service, especially if
you
are using the sys­
tem abroad. We therefore strongly recom­
mend
that
you use an unlimited data
plan.

For more information, contact your service
provider.
- In order to use Audi connect infotainment
services via the remote SIM Access Profile,
you will need a SIM card with a data option;
to use LTE*, the SIM card will also need to
have an LTE data option. •
194

Audi connect (infotainment)

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- It is only possible to connect a mobile
phone via the remote SIM Access Profile on
vehicles with the Audi phone box.
- Bluetooth devices only have to be bonded

once.
Depending on the mobile phone you
are using, any devices that have already
been bonded to the MMI system are connec­
ted automatically when they are within
range and the ignition is on. You can bond
several mobile phones to the MMI system;
however only one connection is active at a

time.

- You receive the SIM PIN and the PUK from
your mobile network service provider to­
gether with the SIM
card.
If
you
enter the
SIM PIN code incorrectly three
times1)
in a
row, the SIM card will be be blocked. A PUK
(personal unblocking key) must be entered
in order to reactivate the SIM
card.

-The Bluetooth connection between the sys­
tem and the mobile phone is automatically
terminated when you leave the car.
- For further information regarding your mo­
bile phone, contact your mobile network
service provider or refer to the operating in­
structions for your mobile phone. For infor­
mation on using a phone in your car, please
go online (e.g. www.audi.com/bluetooth)
or ask an Audi dealer.
Option 2.3: Using a personal Wi-Fi hotspot
Applies to: vehicles with Audi connect (infotainment) and per­
sonal Wi-Fi hotspot
Important
The vehicle must be stationary, and the ignition
must be switched on.
Your mobile device and mobile network provider
must support the mobile Wi-Fi hotspot function.
The personal Wi-Fi hotspot on your mobiLe device
must be activated.
Other devices must be permitted to access the
mobiLe hotspot.
Connecting the MMI to a personal hotspot

•
Select:
|MENU|
button
>
Telephone
>
right
con­

trol button
>
Wi-Fi settings
>
Wi-Fi
>
on.

•
Then select and confirm Network search. The
devices found will be shown on the infotain­
ment display.
• Select and confirm your personal Wi-Fi hotspot
from the List.

•
You may need to enter the password specified
by your mobile device.
• Select and confirm OK.
A
WARNINf

Mobile devices, tablet and Laptop computers
and devices of
a
similar weight can only be
operated safely when the vehicLe is stationary.
Like any loose object, they can be catapulted
through the vehicle in an accident and cause
serious injuries. Always make sure that such
devices are securely stowed while you are

driving.

(T)
CAUTION
I

The connection via the eSIM card
^>page
191
is disconnected when you use your own SIM

card.
All data connections for all Audi connect
infotainment services will use your SIM
card.

Depending on your network provider, you may
be charged for this service, especially if you
are using the system abroad. We therefore
strongly recommend
that
you use an unlimi­
ted data
plan.
For more information, contact
your service provider.
- The Connection to personal hotspot option

cépage
202 will be switched on
([vf)
auto­
matically during the network search.
- Please contact your mobile network service
provider to find out which functions your
mobiLe device supports.

x)
The number of possible attempts depends on the SIM

card.

195

Audi connect (infotainment)
- Audi connect (infotainment) enables you to
access the Twitter service. Audi cannot
guarantee that these services will be availa­
ble indefinitely; this is the responsibility of
Twitter.
Travel guide
Applies to: vehicles with Audi connect (infotainment)
Using the Audi MMI connect app, you can store
special destinations
on
your mobile device (e.g.
smartphone) and
use
them for route guidance
on the MMI.
Important:
The Audi MMI connect app must have been in­
stalled and started on your mobile device.
You must be logged in to your myAudi account in
the Audi MMI connect app and must have selec­
ted your vehicle.
The Wi-Fi function must be activated on your mo­
bile device and on the MMI.
A network connection must be set up on the MMI

opage
203.

*•
Select:
|MENU|
button
>
Audi connect
>
left
control button > Category Information
>
Trav­

el.

After you call up the travel guide, you will be
shown travel tips for the area you are currently

in.
These include current ratings and the category
they belong to.

•
Press the left control button to change the cat­
egory (e.g. bars nearby).

A WARNING

- MobiLe devices, tablet and laptop computers
and devices of
a
similar weight can only be
operated safely when the vehicle is station­
ary. Like any loose object, they can be cata­
pulted through the vehicle in an accident
and cause serious injuries. Always make sure
that such devices are securely stowed while
you are driving.
- No Wi-Fi devices may be used from the front
seats in the areas around the airbags while
the vehicle is being driven. Please also ob­
serve the safety warnings in the chapter on

tapage
282, Front airbags.
® CAUTION
Please always observe the information
•=>©
in
Wi-Fi hotspot on page 202.
© Note
- Measurement units, language settings and
times are displayed on the infotainment dis­
play according to the how they are set in the
system settings
^>page
255.
Audi connect (infotainment) in the
navigation system
Applies to: vehicles with navigation system and Audi connect
(infotainment)

•
Select:
|MENU|
button
>
Audi connect
>
left
control button > Navigation.
The following Audi connect infotainment services
are currently available:
- Navigation with Google Earth and Google
Street View
opage
222.
- Online point of interest search with speech
dialogue system (e.g. restaurants): For
plan­

ning a route using the MMI control console

^page
212 and the speech dialogue system

^>page
164.
- Adding a destination to your MMI via your
myAudi account or Google Maps
^>page
222.
- Online traffic information: Up-to-the-minute
reception of information on accidents,
road­

works and other incidents
^>page
226.
- myAudi special destinations: Personal special
destinations can be imported to your MMI di­
rectly in the vehicle as an online update

•=>
page 224.
- Map update: Navigation map updates can be
imported directly into the vehicle via SD card or
as an online update*
ipage
223.
© Note
- The Audi connect infotainment map update
service using an SD card allows you to find
out which software version is installed in
your vehicle. You can then check whether a
200

Navigation
(D Business navigation destination
(4) Private navigation destination
- SeLect and confirm a postal address or
a
naviga­
tion destination. If
you
select
a
navigation des­

tination,
route guidance is started immediate-

iy.

- If
you
select a postal address, you can check the
address details again.
- You can then select and confirm Start route
guidance.
Further directory functions in the navigation sys­
tem can be found on
<^>page
216.
- Addresses which you have imported from
your mobiLe phone into the MMI can also be
used as navigation destinations.
- If
a
directory contact is greyed out, no
navi­

gation destination/postal address has yet
been added for the contact.
Point of interest search (special
destinations)

Applies
to: vehicles with navigation system
Navigation: enter destination
Search area
Find entry
Select category
Ç myAudi special destinations

H
Petrol station
P parking facilities
in vicinity of destination

Fig.
175 Example: Searching for a special destination

•
Press the |NAV/MAP| button repeatedly until
the Enter destination menu is displayed

•=>
page 207, Fig. 172.

*-
Select: left control button > Special destina­

tions.

- To change the search area: Select and confirm
Search area and then a search area from the
list.
The following search categories are available:
In immediate vicinity: You can select special des­
tinations from different categories. The special
destinations are displayed in a list, starting with
destinations in the immediate vicinity and going
up to destinations within a radius of 200 km.
In vicinity of route: Special destinations along
the route can only be selected when the route
guidance function is active. The special destina­
tions are located directly on or in the immediate
vicinity of your route. You can also select special
destinations from different categories. For exam­

ple,
you can look for
a
hotel or
a
car park at the
destination.
In vicinity of destination/In vicinity of stopover:
Special destinations near the
destination/stop­

over can only be selected when the route
guid­

ance function is active. You can also select special
destinations from different categories. For exam­

ple,
you can look for
a
hotel or
a
car park at the
destination.
In new town: SeLect
a
country or search in a new

town.
Enter the name of the desired town. You
can select special destinations from different cat­
egories. You can use this function to find special
destinations in any town irrespective of the desti­
nation currently set or the vehicle position.
- To find the name of
a
special destination in
the selected search area: Enter the name of the
special destination.
- To search for a special destination in a specific
category: Choose Select category. SeLect and
confirm a category, for example Restaurant.
myAudi special
destinations*1525

In myAudi special destinations, you can find per­
sonal special destinations which you have added
in your myAudi account and imported to the MMI
using an SD card or online*
^>page
224.
- To add further myAudi special destinations:
Select the right control button > Import •

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Important: You must have created a myAudi account at

my.audi.com,
added a vehicle to the account and stored a

destination.

2)
This function is not available in the Mexican market.
211

Audi connect (infotainment)

•
Select:
1MENU[
button
>
Telephone
>
right
con­

trol button
>
Wi-Fi settings.
The following settings can be made:
Wi-Fi
The Wi-Fi hotspot is deactivated when the vehicle
leaves the factory. Switch the Wi-Fi hotspot on
before establishing an Internet connection be­
tween your vehicle and your Wi-Fi device.
-
on:
The
MMI's
Wi-Fi hotspot is activated and
visible to other devices. You can connect your
Wi-Fi device to the MMI.
- off: The MMI's Wi-Fi hotspot is deactivated.
Wi-Fi devices will not be able to connect to the
Internet.

Network
key
The Wi-Fi connection between your vehicle and
the Wi-Fi device (laptop or mobile phone) is en­

crypted.
Before a connection can be established,
you must enter the following values/settings
when setting up your Wi-Fi device (these values
can be edited as required):
-Access point
(SSID):
Name of the Wi-Fi net­
work.
- Password: A random MMI password is set at
the factory. This password can be changed. The
encryption type WPA2 requires the password to
be at least 8 characters
long.
Please select
a
se­
cure password.
- Discoverability: To switch the discoverability of
your Wi-Fi network on
([vj)
or off.
Network
search15

A list of the Wi-Fi networks available near you is

displayed.

Connection to personal hotspot15
The Wi-Fi hotspot of the MMI is activated. The
MMI can establish an Internet connection to a
personal Wi-Fi hotspot (e.g. smartphone). You
can search for your personal hotspot and connect
to the MMI using Network search. For more in­

formation,
please refer to
^>page
195.
Not available in all markets.
This mode is not available if your own mini SIM
card is inserted in the SIM card reader.

A<
i
WARNING
- The Audi connect infotainment services
should only be used via a Wi-Fi hotspot
when the vehicle is stationary or from the
rear seats if the vehicLe is in motion - risk of
accident!
- Mobile devices, tablet and laptop computers
and devices of
a
similar weight can only be
operated safely when the vehicle is station­
ary. Like any loose object, they can be cata­
pulted through the vehicle in an accident
and cause serious injuries. Always make sure
that such devices are securely stowed while
you are driving.
- No Wi-Fi devices may be used from the front
seats in the areas around the airbags while
the vehicLe is being driven. Please also ob­
serve the safety warnings in the chapter on

<3>page
282, Front airbags.
- Do not allow the features of the Wi-Fi hot-
spot to distract you from watching the traf­
fic - taking your eyes off the road can cause
an accident.
© CAUTION
- Depending on the configuration of the Wi-Fi
device you are using (refer to the operating
manual of your Wi-Fi device for more de­

tails),
the SIM card of the device may be
used in certain cases to provide the data
connection for Internet-supported apps and
services which use the MMI Wi-Fi hotspot.
Depending on your network provider, you
may be charged for this service, especially if
you are using the system abroad. We there­
fore strongly recommend that you use an
unlimited data
plan.
For more information,
contact your service provider. Some exam­
ple cases are described below:
- Data plan expired/used up
- Data plan not valid abroad •
202

Audi connect (infotainment)
- SIM card in the card reader* is not a data
SIM card
- SIM card in the card reader* is defective/
not valid
- Network is switched automatically due to
a low signal strength/data rate of the Wi-
Fi hotspot, the eSIM*
or
the SIM card in
the card reader*
- Connection to Wi-Fi hotspot interrupted
-Applies when using the embedded SIM
card:

The data connection costs for Audi connect
infotainment services are included in the
price of Audi connect (infotainment). This
does not include services which use the Wi-
Fi hotspot, such as online media

<^>page
239. These services require
addi­

tional paid data plans
^page
197. For more
information on prices and purchasing,
please visit my.audi.com.
- Applies when using your own SIM
card:
The
connection via the eSIM card
^page
191 is
disconnected when you use your own SIM

card.
All data connections for all Audi
con­

nect infotainment services will use your SIM

card.
Depending on your network provider,
you may be charged for this service, espe­
cially if
you
are using the system abroad.
We therefore strongly recommend
that
you
use an unlimited data
plan.
For more infor­

mation,
contact your service provider.
- Please note that it is your responsibility to
take precautions regarding data protection,
anti-virus protection and protection against
loss of data on mobile devices used to
con­

nect to the Internet via the Wi-Fi hotspot.
© Note
- In vehicles without Audi connect (infotain­
ment)*, the Wi-Fi hotspot can only be used
for the Wi-Fi audio player*. A data connec­
tion to the Internet cannot be established.
- Further information on Audi connect info­
tainment services can be found on the Inter­
net at www.audi.com.
Configuring the data
connection
Applies to: vehicles with Audi connect (infotainment)
A data connection for Audi connect infotainment
services is pre-configured at the factory. Howev­
er, if
a
configuration is
necessary,
you can adjust
the settings as described below.

•
Select:
MENU|
button > right control button >
Connection manager.

•
Select: right control button > Online settings >
Data connection settings.
You can select when you would like the system to
establish an Internet connection in the Data
con­

nection settings menu. The online connection is
ended automatically when a requested Audi
con­

nect infotainment service no longer requires any
further data.
The following options are available:
Connection setup
- with request: A data connection will only be es­
tablished on request.
- no request: A data connection will be establish­
ed automatically
for
the use of Audi connect in­
fotainment services.
- never: A data connection will not be establish­

ed.
It is then not possible to call up Audi
con­

nect infotainment services.
When a data connection has been established, a

symboL
indicating the active data connection ©

^page
161, Fig. 156 appears in the status line

of
the infotainment display.
You can cancel an active data connection manual­
ly by setting the Connection setup option to nev­
er.
Data roaming
The Data roaming function is deactivated when
the vehicle leaves the factory. Data roaming
must be activated
((vj)
before you can use a data
connection abroad. This setting is saved for the
current SIM card/the mobiLe phone currently

connected.
•
203

Audi connect (infotainment)
- Further information on Audi connect (info­
tainment) is also available on the Internet
at www.audi.com. For information on the
conditions of your mobile phone contract,
please contact your mobile network service
provider.
- Please also observe the notes in the chapter

^>page
172, Telephone.
Data protection
Applies to: vehicles with Audi connect (infotainment)
© Note
AUDI AC collects, processes, transmits and
uses the personal data you provide in ac­
cordance with legal requirements to ensure
that the individual Audi connect infotain­
ment services are provided and function
properly. You can use our myAudi platform,
for example, to activate further Audi
con­

nect infotainment services and to transfer
data to and from your vehicle. You must
register once in order to be able to connect
your vehicle to the platform. AUDI AC
col­

lects,
processes, transmits and uses the
personal data you must provide for the
reg­

istration as is necessary to ensure that AUDI
AG can provide the services and
that
you can
use them. Your data are not passed on to
third parties. Using the myAudi platform
and your mobile phone, you can transmit
data to your vehicle for the functions of your
Audi connect infotainment services und al­
low certain vehicle data to be transmitted
from your vehicle.
- If
you
activate certain information services
included in your Audi connect (infotain­
ment) portfolio, you can use the corre­
sponding functions directly in your vehicle
after entering your personal identification
data (for example for access to social net­
works). In this case we pass on your identifi­
cation data to the corresponding service
provider. You can then access your personal
content via a secure communication chan­

nel.
This content is displayed and can be
used in the vehicLe. AUDI AG will not store
your personal content. The necessary
con­

nection data are processed and used in ac­
cordance with legal requirements to ensure
that the services are provided and function
properly.
- Further information can also be found on
the MMI in the options menu of the Audi
connect infotainment service selected and
on the Internet at www.audi.com.

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Troubleshooting
Applies to: vehicles with Audi connect (infotainment)
Subject
Audi connect infotainment serv­

ices:
Some Audi connect infotain­
ment services are greyed out/not
available.
Wi-Fi hotspot: No Wi-Fi connec­
tion is possible.
Wi-Fi hotspot: The data connec­
tion is interrupted.
Advice
Before you first use some Audi connect infotainment services, it
is necessary to activate/configure them via your personal myAudi
account. Detailed information can be found on the Internet at
my.audi.com.
Delete all existing Wi-Fi connections on your mobile device and
restart it.
Check whether the Connection to personal hotspot function is
switched on
•=>page
201. Switch the function off when you are
not using a personal hotspot.
205

Navigation
(D Business navigation destination
(4) Private navigation destination
- SeLect and confirm a postal address or
a
naviga­
tion destination. If
you
select
a
navigation des­

tination,
route guidance is started immediate-

iy.

- If
you
select a postal address, you can check the
address details again.
- You can then select and confirm Start route
guidance.
Further directory functions in the navigation sys­
tem can be found on
<^>page
216.
- Addresses which you have imported from
your mobiLe phone into the MMI can also be
used as navigation destinations.
- If
a
directory contact is greyed out, no
navi­

gation destination/postal address has yet
been added for the contact.
Point of interest search (special
destinations)

Applies
to: vehicles with navigation system
Navigation: enter destination
Search area
Find entry
Select category
Ç myAudi special destinations

H
Petrol station
P parking facilities
in vicinity of destination

Fig.
175 Example: Searching for a special destination

•
Press the |NAV/MAP| button repeatedly until
the Enter destination menu is displayed

•=>
page 207, Fig. 172.

*-
Select: left control button > Special destina­

tions.

- To change the search area: Select and confirm
Search area and then a search area from the
list.
The following search categories are available:
In immediate vicinity: You can select special des­
tinations from different categories. The special
destinations are displayed in a list, starting with
destinations in the immediate vicinity and going
up to destinations within a radius of 200 km.
In vicinity of route: Special destinations along
the route can only be selected when the route
guidance function is active. The special destina­
tions are located directly on or in the immediate
vicinity of your route. You can also select special
destinations from different categories. For exam­

ple,
you can look for
a
hotel or
a
car park at the
destination.
In vicinity of destination/In vicinity of stopover:
Special destinations near the
destination/stop­

over can only be selected when the route
guid­

ance function is active. You can also select special
destinations from different categories. For exam­

ple,
you can look for
a
hotel or
a
car park at the
destination.
In new town: SeLect
a
country or search in a new

town.
Enter the name of the desired town. You
can select special destinations from different cat­
egories. You can use this function to find special
destinations in any town irrespective of the desti­
nation currently set or the vehicle position.
- To find the name of
a
special destination in
the selected search area: Enter the name of the
special destination.
- To search for a special destination in a specific
category: Choose Select category. SeLect and
confirm a category, for example Restaurant.
myAudi special
destinations*1525

In myAudi special destinations, you can find per­
sonal special destinations which you have added
in your myAudi account and imported to the MMI
using an SD card or online*
^>page
224.
- To add further myAudi special destinations:
Select the right control button > Import •

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^
Important: You must have created a myAudi account at

my.audi.com,
added a vehicle to the account and stored a

destination.

2)
This function is not available in the Mexican market.
211