2021 AUDI E-TRON Snow

Wheels

minute and then stays on, there is system mal-
function. Try to store the correct tire pressures
= page 260. In some cases, you must drive for
several minutes after storing the pressures until
the indicator light turns off. If the indicator light
does turn off or turns on again after a short peri-
od of time, drive to an authorized Audi dealer or
authorized Audi Service Facility immediately to
have the malfunction corrected.

ZA\ WARNING
— If the tire pressure indicator appears in the
display, reduce your speed immediately and
avoid any hard steering or braking maneu-
vers. Stop as soon as possible and check the
tires and their pressure.
— The driver is responsible for maintaining the
correct tire pressure. You must check the
tire pressure regularly.
— Under certain conditions (such as a sporty
driving style, winter conditions, or unpaved
roads), the tire pressure monitoring system
indicator may be delayed.

(i) Tips
— The tire pressure monitoring system can al-
so stop working when there is an ESC mal-
function.
— Using snow chains may result in a system
malfunction.
— The tire pressure monitoring system in your
Audi was calibrated with “Audi Original
Tires” > page 248. Audi recommends using
these tires.
Storing tire pressures
Applies to: vehicles with Tire Pressure Monitoring System in-
dicator
If the tire pressure changes or a tire is replaced,
it must be confirmed in the MMI.
> Before storing the tire pressures, make sure the
tire pressures in all four tires meet the speci-
fied values and are adapted to the load
=>page 251.
> Switch the ignition on.
> Applies to MMI: Select on the home screen: VE-
HICLE > Settings & Service > Tire pressure
260
monitoring > Store tire pressure > Yes, store
now.
@) Tips
Do not store the tire pressures if snow chains
are installed.

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Care and cleaning

Care and cleaning
General information
Regular, proper care helps to maintain your vehi-
cle's value. It can also be a requirement when
submitting warranty claims for corrosion damage
and paint defects on the body.
The required cleaning and care products can be
obtained from an authorized Audi dealer or au-
thorized Service Facility. Read and follow the in-
structions for use on the packaging.

ZA\ WARNING
— Using cleaning and care products incorrectly
can be dangerous to your health.
— Always store cleaning and care products out
of reach of children to reduce the risk of poi-
soning.

@ For the sake of the environment
— Purchase environmentally-friendly cleaning
products if possible.
— Do not dispose of cleaning and care prod-
ucts with household trash.
Car washes
The longer that deposits such as insects, bird
droppings, tree sap or road salt remain on the ve-
hicle, the more the surface can be damaged. High
temperatures such as those caused by sunlight
increase the damaging effect.
Before washing, rinse off heavy deposits with
plenty of water.
Stubborn deposits such as bird droppings or tree
sap are best removed with plenty of water and a
microfiber cloth.
Also, wash the underside of your vehicle once
road salt stops being used for the season.
Pressure washers
When washing your vehicle with a pressure wash-
er, always follow the operating instructions pro-
vided with the pressure washer. This is especially
important in regard to the pressure and spraying
distance. Do not aim the spray directly at the
seals on the side windows, doors, hood, luggage
compartment lid, or sunroof*, or at tires, rubber
hoses, insulating material, sensors*, camera
lenses*, or the laser scanner*. Keep a distance of
at least 16 inches (40 cm).
Do not direct the washer stream toward the wall
mount clip*.
Do not remove snow and ice with a pressure
washer.
Never use cone nozzles or high pressure nozzles.
The water temperature must not be above 140 °F
(60 °C).
Automatic car wash
Spray off the vehicle before washing.
Make sure that the windows and roof* are closed
and the windshield wipers are off. Make sure that
the vehicle is still able to roll during the washing
process in the car wash. Follow instructions from
the car wash operator, especially if there are ac-
cessories attached to your vehicle.
If possible, use car washes that do not have
brushes.
Washing by hand
Clean the vehicle starting from the top and work-
ing downward using a soft sponge or cleaning
brush. Use solvent-free cleaning products.
Washing vehicles with matte finish paint by
hand
To reduce the risk of damaging the paint when
washing, first remove dust and large particles
from your vehicle. Insects, grease spots, and fin-
gerprints are best removed with a special cleaner
for matte finish paint.
Apply the product using a microfiber cloth. To re-
duce the risk of damaging the paint surface, do
not use too much pressure.
Rinse the vehicle thoroughly with water. Then
clean using a neutral shampoo and a soft micro-
fiber cloth.
Rinse the vehicle thoroughly again and let it air
dry. Remove any water residue using a chamois.
261
>

Care and cleaning


height and width of the inside of the car
wash.
ZA\ WARNING
—To reduce the risk of accidents, only wash
the vehicle when the ignition is off and fol-
low the instructions from the car wash oper-
ator.
—To reduce the risk of cuts, protect yourself
from sharp metal components when wash-
ing the underbody or the inside of the wheel
housings.
— After washing the vehicle, the braking effect
may be delayed due to moisture on the
brake rotors or ice in the winter. This in-
creases the risk of an accident. The brakes
must be dried with a few careful brake appli-
cations.
—To reduce the risk of paint damage, do not
wash the vehicle in direct sunlight.
—To reduce the risk of damage, do not wash
decorative decals* with a pressure washer.
—To reduce the risk of damage to the surface,
do not use insect removing sponges, kitchen
sponges, or similar items.
— When washing matte finish painted vehicle
components:
— To reduce the risk of damage to the sur-
face, do not use polishing agents or hard
wax.
— Never use protective wax. It can destroy
the matte finish effect.
@) Note — Do not place any stickers or magnetic
signs on vehicle components painted with
matte finish paint. The paint could be
damaged when the stickers or magnets
are removed.

— If you wash the vehicle in an automatic car
wash, you must fold the exterior mirrors in
to reduce the risk of damage to the mirrors.
Power folding exterior mirrors* must only
be folded in and out using the power folding @) For the sake of the environment
function.
—To reduce the risk of damage to the rims
and tires, compare the width between the
wheels on your vehicle with the distance be-
tween the guide rails in the car wash.
—To reduce the risk of damage, compare the
height and width of your vehicle with the
Only wash the vehicle in facilities specially de-
signed for that purpose. This will reduce the
risk of dirty water contaminated with oil from
entering the sewer system.
Cleaning and care information
When cleaning and caring for individual vehicle are not listed, consult an authorized Audi dealer
components, refer to the following tables. The or authorized Audi Service Facility. Also follow
information contained there is simply recommen- __ the information found in > A.
dations. For questions or for components that
Exterior cleaning



Component Situation Solution
Windshield wiper | Deposits Soft cloth with glass cleaner, > page 56
blades
Headlights/ Deposits Soft sponge with a mild soap solution®
tail lights
Sensors/ Deposits Sensors: soft cloth with a solvent-free cleaning product
camera lenses Camera lenses: soft cloth with an alcohol-free cleaning sol-
ution
Snow/ice Hand brush/solvent-free de-icing spray >

262

4KE012721BF
Care and cleaning



— The Audi e-tron charging system must only
be cleaned when the control unit is com-
pletely disconnected from the power supply
and from the vehicle.

@) Note
— Headlights and tail lights
— Never clean the headlights or tail lights
with a dry cloth or sponge because the
lights could be damaged.
— Do not use any cleaning products that con-
tain alcohol, because they could cause
cracks to form.
— Wheels
— Never use any paint polish or other abra-
sive materials.
— Damage to the protective layer on the
rims, such as stone chips or scratches,
must be repaired immediately.
— Camera lenses
— Never use warm or hot water to remove
snow or ice from the camera lens. This
could cause the lens to crack.
— Never use abrasive cleaning materials or
alcohol to clean the camera lens. This
could cause scratches and cracks.
— Laser scanner
— Never use abrasive cleaning materials to
clean the laser scanner. This could cause
scratches and cracks.
— Door windows
— Remove snow and ice on windows and ex-
terior mirrors with a plastic scraper. To re-
duce the risk of scratches, move the scra-
per only in one direction and not back and
forth.
— Never remove snow or ice from door win-
dows and mirrors using warm or hot water
because this could cause cracks to form.
—To reduce the risk of damage to the rear
window defogger, do not apply any stick-
ers on the heating wires on the inside of
the window.
— Decorative parts and trim
— Never use chrome care or cleaning prod-
ucts.
— Paint
—To reduce the risk of scratches, the vehi
must be free of dirt and dust before po
ishing or waxing.
—To prevent paint damage, do not polish
wax the vehicle in direct sunlight.
cle
L-
or
—To reduce the risk of paint damage, do not
polish away rust spots.
— Remove cosmetics and sunscreen immedi-
ately because they could damage the
paint.
— Decorative decals
—To reduce the risk of damage, do not use
any rough powder or abrasive cleaning
products.
—To reduce the risk of damage, do not pol-
ish decorative decals that have a matte
printed finish.
— Due to the risk of damage, do not use a
or
n
ice scraper to remove snow and ice on win-
dows with decorative decals on them.
— Displays and instrument cluster
— Make sure that the display and instrum ent
cluster are switched off and have cooled
down before cleaning. To switch off the
upper and lower display, select on the
MMI home screen: SETTINGS > Display &
brightness > MMI > Screen cleaning.
— Displays, the instrument cluster, and the
trim surrounding it must not be cleaned
with dry cleaning methods because the!
could become scratched.
My
— Make sure no fluids enter the spaces be-
tween the instrument cluster and the
trim, because that could cause damage
— Controls
— Make sure that no fluids enter the con-
trols, because this could cause damage
— Safety belts
— Do not remove the safety belts to clean
them.
— Never clean safety belts or their compo
nents with chemicals or with corrosive flu-
ids or solvents and never allow sharp ob-
jects to come into contact with the safety
belts. This could cause damage to the belt
webbing.
265
>

4KE012721BF
Emergency assistance

> The wheel bolt tightening specification must be
120 ft lbs (160 Nm). Have it checked as soon as
possible with a torque wrench. Drive carefully
until then.
> Have the faulty wheel replaced as quickly as
possible.
Collapsible spare tire
Applies to: vehicles with collapsible spare tire
The collapsible spare tire is intended for short-
term use only. Have the damaged tire checked
and replaced if necessary by an authorized Audi
dealer or authorized Audi Service Facility as soon
as possible.
There are some restrictions on the use of the col-
lapsible spare tire. The collapsible spare tire has
been designed specifically for your type of vehi-
cle. Do not replace it with the collapsible spare
tire from another type of vehicle.
The collapsible spare tire is located in the lug-
gage compartment under the cargo floor cover.
Requirement: the vehicle tool kit > page 267 and
the compressor must be laid out.
Removing
> Lift the cargo floor using the handle.
> Turn the handwheel counter-clockwise and re-
move it.
> Remove the cover.
> Remove the collapsible spare tire.
You must inflate the collapsible spare tire before-
hand in order to use it.
Inflating
> Remove the valve cap from the collapsible
spare tire.
> Tighten the compressor hose on the collapsible
spare tire valve.
> Connect the compressor hose to a vehicle sock-
et and switch it on.
> Let the compressor run until the specified value
on the tire pressure sticker is reached
page 251, fig. 158>©.
> Screw the valve cap back onto the valve.
Returning to storage
> To release air, turn the valve insert. See an au-
thorized Audi dealer or authorized Audi Service
Facility.
> Turn the valve insert back once the air has been
released.
>» Wait several hours before placing the collapsi-
ble spare tire in the spare wheel well. Only then
will it fold down completely so that you can
store it securely.
> Then screw the valve cap back onto the valve.
> Secure the collapsible spare tire with the cover
and the handwheel.
>» Fold the cargo floor cover back into place.
Snow chains
Using snow chains on the collapsible spare tire is
not permitted for technical reasons.
If you have to drive with snow chains and a rear
tire fails, mount the collapsible spare tire in place
of a front tire. Install the snow chains on the
front tire that you removed, and install that in
place of the rear tire that failed.

Z\ WARNING
— Only use the collapsible spare tire in emer-
gencies and drive very carefully, especially if
it is more than six years old.
— The compressor and the hose can become
very hot during operation which increases
the risk of burn injuries.
— After installing a collapsible spare tire, the
tire pressure must be checked as quickly as
possible to reduce the risk of an accident.
— Do not drive faster than 50 mph (80 km/h)
with the collapsible spare tire. Driving faster
than that increases the risk of an accident.
— To reduce the risk of an accident, avoid hard
acceleration or braking and driving fast
around curves with the collapsible spare
tire.
— Never drive using more than one collapsible
spare tire, because this increases the risk of
an accident.
— Normal tires or winter tires must not be
mounted on the collapsible spare tire rim.

273

Index


Snow: chains’: » « sowie = awavs vw aware o cnawens oe 257
Socket
refer to Power sources..........--.000-- 78
Software information
Legalinformation................2005 231
Software version (MMI)
Version information ...............005 231,
Sound
refer to Adjusting the sound............ 228
Speed limit information
refer to Traffic sign recognition......... 134
Speed limits
refer to Traffic sign recognition......... 134
Speedometer.......... ce cece eee 11
Speed warning system.............00005 134
Starting climate control after unlocking..... 88
Starting tOOrives « « mass ¢ ¢ wewe 2 2 aeuey 8g eee 91
StEGriMGias 5 2 ues 5 2 ques & EER ee meme ES 104
‘Audi drivesselect « escasis os esos va avewine w ave 102
also refer to Steering.............0005 104
Steering lock..............0022000. 90, 104
Steering wheel
Adjusting... 0.0... cece eee eee e eens 62
Steering wheel heating................. 87
also refer to Multifunction steering wheel. . 12
Steps for determining correct load limit... 255
Stopover (navigation).................. 198
StOPDINGiws = 5 weex 2 some & s BORE ge dome & x RO 91,
Stopping the vehicle..............-..00- 91
Storage. ... 6... ee eee eee 79.
Storage compartment................00. 79
Storage compartment in the motor compart-
MONE sexs s osces 6 5 Keun & + deen & see oc ew 79
Stored stations
fefer tO PreSets a: ss ses ae nee s eames oz 210
Subtitlés:(DVD) « sews 2 x saves « ¢ eawas ¢ s ces 222
Sunshade
Rear GOOrs's & s seis 3 & nese so imaeens ov anon & 8 54
also refer to Panoramic glass roof........ 44
SUN VISOFS . 6... cece eee ees 54
Suspension .........0-. 0c cece eee eee 103
Audi drive'select » sees « 2 swe ye seen ss 102
Swapping Calls + scas is seas ve reese eee 181
Swerve assist... . 2... -.. 00 0c eee e eee eee 159
302
Symbols
Charging equipment...............004 117
NaVidatiOtiicas + mavwy + meme so meme x ¢ meee 199
“WAPI G ix: x susnws x aesmne oo awe oo wore 204
also refer to Indicator lights.............. 7
SYNC (climate control system) ............ 85
SYStEM SELLIMNGS « wwasiss ss muons so semaine aw caecen 228
T
Tail lights
Cleaning... 6... cee eee eee eee 262
Technical data............ 0-0. e eee eee 290
Technical modifications..............0.5 285
Felephometis wccsanse « samces xs ease oa maw eo 175
Accepting/ending acall................ 181
Audi phone boxX<<. : «ess: eres: veces: 177
Charging the battery (USB)............. 178
Charging the battery (wireless) ......... 178
Connecting a mobile phone............ 175
Dialing anumber..............-00000- 181
Exterior antenna............00--..0 eee 178
Mobile device reminder signal.......... 179
Options during a phonecall............ 181
Playing music... 0.0... cee ee eee eee eee 216
Temperature display (outside temperature)... 13
Texts NpPUt’s cesses oe sessess 2 x maxes oH mewn 3 2 REN 22
TeXt:MESSAGES scesess s & Heres & ¥ Kates vo HHI 183
also refer to Text messages............ 183
TieZd OWNS: & & scene vo savin 6 a axaieore wrasse oe suas 82
Tightening specification
Wheel bolts..............0 0002 e eee ee 272
Tightening specification (wheel bolts) .... . 272
TMC ss sscoane oo aeons woo cose © o aesnene w Hieverite © 14
Timer (high-voltage battery)............. 116
Tire Mobility System (tire repair set)....... 267
TineS s gun & & wueey & & soup & 2 BeemE x oe Eee 241
Loose wheel warning.............-.4.. 256
Low-profile tires.............0000000. 257
Repailt S@ts « = mse & = seuss s a ewe & Ee 267
Replacing « icasai a © savas « 0 eaves ov omnes © ¥ oe 269
Service life... 0.0.0... 50.0. c cece eee 250
Tite PrOSSUTG cas = s sows © s ees © bBo oye 251
Tire pressure monitoring system.... 258, 259
Tire pressure table.................00. 252
Tire pressure (trailer mode)............ 126

Index

WeIQRts: « & sossce vo ssesen ww cones vo ane vw aes 291
Wheelbollts « incase «i scamane o « ovoane x 0 asuwon #0 8 255
anti-theft........................00. 270
Tightening specification............... 272
Wheels. ... 2.2... ccc cece eee eee eee 241
Cleaning’s < « secs = s gees ts eewe es oes cos 263
Glossary of tire and loading terminology .. 244
Loose wheel warning.................. 256
ROPIBCING « aces s woes as pews « e Hows ae wee 269
Tire pressure monitoring system........ 259
Tires and vehicle load limits............ 253
Wheelwrench.....................00. 267
Wi-Fi
Hotspot settings.............-.00000- 189
Using’a hotspot weca 5: ccce ey pews sy eee 187
Wild animal recognition................ 137
Window and mirror heating............... 88
Windows
Child safety lock sccs << seve ss eee ee ewes 42
Cleaning and removing ice............. 263
Convenience opening and closing......... 44
DeTrOStid « « caus ¥ « caw a © cow ao cue ex 86
Opening and closing................... 43
Power windows....... 0.0... eee eee eee 43
Windshield
ClGANING s ¢ « seas x s Rees to ReRS ¢ oR Eg aE 54
also refer to Windshield................ 54
Windshield washer system........... 54,239
Reservoir capacity............--00000- 291
Windshield wipersiiccs = & sien os nase © 3 wow © 54
Winter operation
Auxiliary climate control................ 87
Car washes.................0000000 08 261
Cooling’system « ¢ sacs se swans se ones 5 ee 235
Defrosting the windows................ 86
Rear window defogger..............005 86
Removing ice from windows............ 263
Seat heating. + wesc s + amas + a ane » x case © 86
Snow chains............--22--000 000s 257
Steering wheel heating « . cess eens een 87
AROS Ss i & axssnse 6 & sasuans we & annua a & wzaseM % © eaeen 256
Vehicle battery (12 Volt)............0.. 238
Windshield washer system............. 239
WIRKEP URES saws « s mess 9 x sates se cen 2 we 256
Wireless Apple CarPlay
refer to Audi smartphone interface...... 226
Wireless charging..............eeeeaee 178
304