2021 AUDI E-TRON service

Media
Albums
All available albums are displayed.
> Select: an album > a track.
@ Note
Applies to: vehicles with Audi connect Infotainment
— Cloud services and the iTunes radio category
always require an Internet connection.
— Read the information about Audi connect,
and be sure to note the connectivity costs
section >@ in General information on
page 186.
G@) Tips
— Only the categories supported by the medi-
um are available.
ele mitaraatelary
— For safety reasons, the video image is only
displayed when the vehicle is stationary. On-
ly the sound from the video plays while driv-
ing.
—When synchronizing a portable device with
Cloud services, playlists may display incor-
rectly
in the MMI. Use the media center in
the device.
— Applies to: iPod touch/iPhone: Note the in-
formation about the Audi music interface
and the supported devices > page 217.



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Fig. 148 Upper display: left side: playback view, right side: playlist
Operating
> Applies to: MMI: To open the playback view @,
select on the home screen: MEDIA > Source > a
source > a category (for example, Artists > Al-
bum) > a track.
> To open the playlist @, select List in the play-
back view @..
The following functions may be available depend-
ing on the selected media source and the vehicle
equipment:




Symbol/Description | Description
® aa The media center categories are displayed based on the active
source > page 219.
@ Source Displays sources in the Media menu.

220

Audi smartphone interface

Audi smartphone
interface
Setup
Applies to: vehicles with Audi smartphone interface
You can connect your smartphone to the MMI
with a cable or wirelessly* using the Audi smart-
phone interface. Certain content on your smart-
phone is adapted in the MMI while driving and
can be operated through the MMI.
Requirement: the vehicle must be stationary and
the ignition must be switched on. iPhone genera-
tion 5 or higher with Lightning connector and iOS
7.1.2 operating system or higher, or smartphone
with Android Auto app and Android 5.0 Lollipop
operating system or higher.
> Applies to: MMI: Select on the home screen:
SETTINGS > Connected devices > Audi smart-
phone interface > New connection.
> Connect your smartphone to the Audi music in-
terface > page 217 using a USB adapter
=> page 217, fig. 146, or
> To connect your iPhone wireless*, switch on the
Bluetooth function and Wi-Fi on your iPhone.
Open the Apple CarPlay settings in your iPhone.
In the MMI, press on your iPhone in the list of
displayed devices.
> To update the list, press O.
> Follow the system instructions.
> Pay attention to any additional system prompts
on your smartphone, if applicable.
> Applies to: MMI: If you declined use of Apple
CarPlay or Android Auto the first time you con-
nected your smartphone, then select on the
home screen: SETTINGS > Connected devices >
Audi smartphone interface > a smartphone.
> Follow the system instructions.

Z\ WARNING
Driving requires your complete and undivided
attention. As the driver, you have complete re-
sponsibility for safety in traffic. Never operate
mobile devices while driving, because this in-
creases the risk of an accident.

226
@) Note
Read the information about Audi connect, and
be sure to note the connectivity costs section
=> page 186.
@) Tips
— The functions that can be used depend on
the following factors, among others:
— The brand of your smartphone
— The version of the operating system in
your smartphone
— The software version of the app used
— The USB adapter cable and correct connec-
tion
— Your cell phone service provider
— The customized settings on your smart-
phone
— One of the factors above or a combination
of any of them could cause your smart-
phone to be incompatible with the Audi
smartphone interface. Compatibility cannot
be guaranteed for all types of smartphones.
For more information and assistance, refer
to the user guide and the manufacturer of
your smartphone.
— Please note that you can only connect your
smartphone via the front Audi music inter-
face in order to use the Audi smartphone in-
terface.
— Wireless Apple CarPlay* is not available in
all countries.
— Wireless Apple CarPlay* was a planned func-
tion at the time this manual was printed.
Wireless Apple CarPlay* is not available in
your vehicle.
— Wireless Apple CarPlay* is only possible in
vehicles without a navigation system or
without a detected vehicle position (GPS da-
ta) if the following requirement is met: the
embedded SIM card for the vehicle must be
logged into the mobile phone network
=> page 186.
— If the connected smartphone has voice con-
trol, you can operate your smartphone using
the external voice recognition system
=> page 26.

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Audi smartphone interface

— The menu language shown in the MMI is
based on the settings in your smartphone.
— Some MMI functions are not available when
there is an active Audi smartphone interface
— Usage of the Audi smartphone interface de-
pends on the availability of services through
third party providers.
— Audi merely provides access to third party
connection.
— You cannot connect any mobile devices via
Bluetooth when an Audi smartphone inter-
services through the MMI and does not as-
sume any responsibility for the content of
these services.
face connection is active.
Troubleshooting
Applies to: vehicles with Audi smartphone interface
The information that follows lists some trouble-
shooting options. They depend on the equip-
ment.

Problem Solution

Audi smartphone
interface cannot be
opened.
Check the battery charge level on your smartphone.
Check the USB cable and use a different one if necessary.
Check if Android Auto or Apple CarPlay is available in the country where the vehi-
cle is being operated.

Android Auto: check if the Android Auto app is installed on your smartphone.

Connecting the
smartphone to the
MMI failed.
Make sure that you are using the correct USB adapter and check if the USB
adapter is connected correctly to your smartphone and the Audi music interface
=> page 217.

Apple CarPlay: check if Apple CarPlay is activated on your iPhone.

Android Auto: check in the Android Auto app if Android Auto permits new
vehicles.

Wireless connection: open the settings for Bluetooth and Apple CarPlay on your
iPhone. Remove your vehicle. Open the connection manager in the MMI
= page 230. Delete your iPhone in the Telephone 1 and Audi smartphone inter-
face submenus. Repeat the connection process. Restart the MMI > page 17. Re-
start your iPhone.

The smartphone is
not automatically
detected.

Make sure that you are using the correct USB adapter and check if the USB
adapter is connected correctly to your smartphone and the Audi music interface
=> page 217.
Check if the requirements needed to connect a smartphone have been met.

227

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Additional settings

Bluetooth
> Applies to MMI: Select on the home screen:
SETTINGS > Connection settings > Bluetooth
Bluetooth
You can select a setting for visibility of the MMI
to other Bluetooth devices. To connect a new
Bluetooth device, the Visible setting must be se-
lected. If Invisible is selected, a Bluetooth con-
nection will only be possible with paired devices.
If Off is selected, no Bluetooth device can be con-
nected.
Bluetooth audio player
When this function is switched on, the profile
will load automatically when your Bluetooth au-
dio player is within range.
Bluetooth name
The MMI’s Bluetooth name is displayed and can
be changed.
Factory default settings
Requirement: the ignition must be switched on.
> Applies to MMI: Select on the home screen:
SETTINGS > System maintenance > Restore
factory settings.
> Follow the system instructions.
The settings will be reset. The system will re-
start. This may take some time.
@ Tips
Make sure that not only the settings were de-
leted but also the stored data, if necessary.
Software update
Introduction
Applies to: vehicles with software update
You can update your vehicle’s software.
The functions depend on the country and vehicle
equipment:
— Update through the online system update
=> page 229.
— Map material update for the navigation system
=> page 202.
— Have the software update performed by an au-
thorized Audi dealer or authorized Audi Service
Facility. This can result in additional costs.

ZA\ WARNING
— Perform the installation only when the vehi-
cle is stationary. Otherwise, this increases
the risk of an accident
— If the installation fails, contact an author-
ized Audi dealer or authorized Audi Service
Facility immediately to have the malfunction
corrected.
Online system update
Applies to: vehicles with online system update

With the online system update, you can update
the software directly in the vehicle.
Requirement: the MMI must be connected to the
Internet > page 186, Audi connect.
Downloading updates
Requirement: notification for an online system
update will appear in the upper display.
> Press on the notification, or
> Open the notification in the notification center
on page 20 and press on the notification.
> Follow the system instructions.
You can also check manually if an update is avail-
able.
> Applies to: MMI: Select on the home screen:
SETTINGS > System maintenance > Software
update > Search for updates > desired update
> Continue.
> Follow the system instructions.
The
MMI will start the download. You can check
the status of the download process in the notifi-
cation center > page 20.
Installing updates
Requirement: an online system update must be
downloaded and a notification must be shown in
the upper display.
> Stop the vehicle safely.
229

Additional settings

> Press on the notification, or
> Open the notification in the notification center
on > page 20 and press on the notification.
> Follow the system instructions.
Depending on the scope of the update, the online
system update may only be started if you follow
these instructions:
> Switch the emergency flashers off, if necessary
> Make sure that the starter battery is charged.
> To start the update, exit and lock the vehicle.
The MMI will start the installation. When the up-
date has ended, a notification will be displayed.

Z\ WARNING
Depending on the scope of the installation,
the ignition must not be switched on during
the installation to ensure the installation

completes successfully.
©) Note
Read the information about Audi connect, and
be sure to note the connectivity costs section
=) in General information on page 186.
@ Tips
The software update may take some time.
WEE Tel
Applies to: vehicles with online system update

Online system update: incomplete. Warning!
Vehicle functions limited
If an error occurs when installing an online sys-
tem update, certain functions such as the emer-
gency call function may not be available. Drive to
an authorized Audi dealer or authorized Audi
Service Facility immediately to have the malfunc-
tion corrected.
Connected devices
Displayed connected devices
Requirement: the vehicle must be stationary and
the ignition must be switched on.
> Applies to: MMI: Select on the home screen:
SETTINGS > Connected devices.
230
Possible menu items:
— Telephone 1
— Telephone 2
— Audio player
— Wi-Fi hotspot
— Headset
Audi smartphone interface
You can connect your smartphone to the MMI
=> page 226.
myAudi app
This function is available if the myAudi app is in-
stalled on your mobile device and started, and if
the mobile device is connected with the vehicle’s
Wi-Fi hotspot.
() Note
Read the information about Audi connect, and
be sure to note the connectivity costs section
=> page 186.
Managing connected devices
Requirement: the connected devices menu must
be displayed > page 230.
Connecting a device
Requirement: Bluetooth visibility must be acti-
vated in the MMI > page 229 and mobile device.
> Press on a menu item, such as Telephone 1.
> To search for and connect your mobile device,
press New connection > page 175.
Selecting a connected device
> Press on a menu item, such as Telephone 1.
> Press on the desired mobile device in the list of
displayed devices. The connection will be made.
Disconnecting a connected device
> Press on a menu item, such as Telephone 1.
> Press on the connected mobile device. The se-
lected mobile device will be disconnected from
the MMI.
Deleting a device
> Press on a menu item, such as Telephone 1. >

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Checking and Filling

Checking and Filling
Motor compartment
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Special care is required if you are working in the
motor compartment
For work in the motor compartment, such as
checking and filling fluids, there is a risk of in-
jury, scalding, accidents, and burns. For this
reason, follow all the warnings and general
safety precautions provided in the following in-
formation. The vehicle's motor compartment is
a dangerous area. > /\.
Explanation of warnings (sticker in the motor
compartment):
©
Bs
Ay
Always follow the instructions in the op-
OA erating manual.

Hot motor components!
Rotating parts!

The radiator fan can switch on at any
time!

High voltage! The voltage in the high-
voltage system is high enough to cause
fatal injuries. Touching a damaged high-
voltage component can result in a fatal
electric shock.



— The coolant expansion tank cap is equipped
with a seal that must never be removed un-
der any circumstances > page 236. If the
coolant expansion tank is not sealed, con-
tact an authorized Audi dealer or authorized
Audi Service Facility.
— The cap on the coolant expansion tank must
never be opened when the coolant is hot.
The cooling system is under pressure.
—To protect your face, hands, and arms from
hot steam or coolant, cover the cap with a
thick cloth when opening.
— All work on the battery or electrical system
in your vehicle can result in injuries, chemi-
cal burns, accidents, or burns. Because of
this, all work must be performed only by an
authorized Audi dealer or authorized Audi
Service Facility.
— Limit your exposure to chemicals to as short
atime as possible.


Z\ WARNING
— Switch the ignition off.
— Set the parking brake.
— Select the “P” (Park) selector lever position.
— Keep children away from the motor com-
partment.
— Never spill operating fluids in the motor
compartment.
— Avoid short circuits in the electrical system.
— Never open the hood when there is steam or
coolant escaping from the motor compart-
ment, because there is a risk that you could
be burned. Wait until no steam or coolant is
escaping.
— The cap on the coolant expansion tank may
only be opened by an authorized Audi dealer

ZA WARNING
The voltage in the high-voltage system is high
enough to cause fatal injuries. Touching a
damaged high-voltage component can result
in a fatal electric shock. The components in
the high-voltage system are marked with a
warning label which warns of the high-volt-
age.
— The voltage level in the high-voltage system
is still dangerous and potentially life-threat-
ening when the ignition is switched off.
— Never perform work on orange high-voltage
cables or on high-voltage components. Only
authorized repair facilities that are certified
may perform work on the high-voltage sys-
tem.


or authorized Audi Service Facility.


Z\ WARNING
California Proposition 65 Warning:
— Engine exhaust, some of its constituents,
and certain vehicle components contain or
emit chemicals known to the State of Cali-
fornia to cause cancer and birth defects and
reproductive harm. In addition, certain flu-
ids contained in vehicles and certain prod-
ucts of component wear contain or emit

233

Checking and Filling


chemicals known to the State of California
to cause cancer and birth defects or other
reproductive harm.
— Battery posts, terminals and related acces-
sories contain lead and lead compounds,
chemicals known to the State of California
to cause cancer and reproductive harms.
Wash hands after handling.
® Note
When filling fluids, be sure not to add any flu-
ids to the wrong reservoirs. Otherwise, severe
malfunctions and damage will occur.


@ For the sake of the environment
You should regularly check the ground under
your vehicle in order to detect leaks quickly. If
there are visible spots from oil or other fluids,
bring your vehicle to an authorized Audi deal-
er or authorized Audi Service Facility to be
checked.
Opening and closing the hood

The hood is released from inside the vehicle.



RAZ-0606

Fig. 150 Unlocked hood: lever

D_ The & symbol is not available in all countries.
234
Make sure the wiper arms are not raised up from
the windshield. Otherwise the paint could be
damaged.
Opening the hood
> With the door open, pull the lever <> below
the instrument panel in the direction of the ar-
row > fig. 149.
>» Raise the hood slightly > page 233.
> Press the lever > fig. 150 in the direction of the
arrow. This releases the hooks.
> Open the hood.
Closing the hood
> Push the hood down until you override the
force of the strut.
> Let the hood fall lightly into the latch. Do not
press it in. > /\.
Messages
EB warning! Hood is not locked. Stop vehicle
and check the lock
The hood latch is not locked correctly. Stop im-
mediately and close the hood.

ZA\ WARNING
— Never open the hood when there is steam or
coolant escaping from the motor compart-
ment, because there is a risk that you could
be burned. Wait until no steam or coolant is
escaping.
— For safety reasons, the hood must always be
latched securely while driving. Because of
this, always check the hood after closing it
to make sure it is latched correctly. The hood
is latched if the front corners cannot be lift-
ed.
— If you notice that the hood is not latched
while you are driving, stop immediately and
close it, because driving when the hood is
not latched increases the risk of an accident.

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Checking and Filling

Col kel mel nator Tadnat-lal ae) lav (7
The most important check points.




Fig. 151 Reservoir locations
Observe the safety precautions > page 233, Gen-
eral information.
@ Washer fluid reservoir (>) > page 239
@ Coolant expansion tank (-£) under a cover
=> page 236
@® Brake fluid reservoir (O) under a cover
=> page 236
Cooling system
The cooling system is filled with a mixture of pu-
rified water and coolant additive at the factory.
This coolant must not be not changed.
The coolant level is monitored using the BB indi-
cator light. However, you should occasionally
check the coolant level.

[RAZ-0572


Messages
| Turn off engine and check coolant level. See
owner's manual
The coolant level is too low.
Do not continue driving and switch the ignition
off. Add coolant. The vehicle must not be towed.
See an authorized Audi dealer or authorized Audi
Service Facility for assistance.
Electric drive: malfunction! Cooling system.
Please contact Service
There is a malfunction in the cooling system.
Drive to an authorized Audi dealer or authorized
Audi Service Facility immediately.
©) Note
Before winter weather begins, have an author-
ized Audi dealer or authorized Audi Service
Facility check if the coolant additive in your
vehicle matches the percentage appropriate
235
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