4N0012721BF
Checking and Filling
Fuel filler door emergency release
Applies to: vehicles with manual fuel filler door release
If the central locking system malfunctions, the
fuel filler door can be unlocked manually.
Fig. 177 Right cover in the luggage compartment: remov-
ing the cover
Fig. 178 Luggage compartment: fuel filler door emergency
release
The emergency opening mechanism is located
behind the right cover in the luggage compart-
ment.
> Remove the screwdriver from the vehicle tool
kit > page 317.
> Carefully insert the flat side of the screwdriver
from below into the center of the top slot in the
cover > fig. 177.
> Use the screwdriver to pull the cover toward the
center of the vehicle and remove the cover.
> To unlock the fuel filler door, loosen the red
loop from the retainer and then pull on the
loop carefully > fig. 178 > ©.
> Press on the left side of the fuel filler door to
open it > page 271, fig. 175.
® Note
Only pull on the loop until you feel resistance.
You
will not hear it release. If you continue to
pull, you could damage the emergency re-
lease mechanism.
@ Tips
Applies to: vehicles with plug-in hybrid drive
— The tank will not be vented if the emergency
release function was used on the fuel filler
door. You can only fill a small amount of
fuel in the tank. Fill only until the fuel pump
nozzle turns off for the first time. Drive to
an authorized Audi dealer or authorized
Audi Service Facility immediately to have
the malfunction corrected.
— Pressure can escape if you open the tank cap
after using the emergency release. This can
create noises.
Emissions control
system
General information
ZA\ WARNING
The temperature of the exhaust system is
high, both when driving and after stopping
the engine.
— Never touch the exhaust tail pipes once they
have
become hot. This could result in burns.
— Do not park your vehicle over flammable
materials such as grass or leaves because
the high temperature of the emissions sys-
tem could start a fire.
— Do not apply underbody protectant in the
exhaust system area, because this increases
the risk of fire.
Catalytic converter
Observe the safety precautions > page 273, Gen-
eral information.
The vehicle may only be driven with unleaded
gasoline, or the catalytic converter will be de-
stroyed.
Never drive until the tank is completely empty.
The irregular supply of fuel that results from that
can cause engine misfires. Uncombusted fuel
could enter the exhaust system, which could >
273
Checking and Filling
Opening and closing the hood
The hood is released from inside the vehicle.
RAZ-0016|
Fig. 180 Unlocked hood: lever
Make sure the wiper arms are not raised up from
the windshield. Otherwise the paint could be
damaged.
Opening the hood
> Applies to: vehicles with plug-in hybrid drive:
Switch the ignition off before releasing the
hood so that the gasoline engine does not start
automatically.
> With the door open, pull the lever <> below
the instrument panel in the direction of the ar-
row > fig. 179.
D_ The & symbol is not available in all countries.
276
>» Raise the hood slightly > page 274.
> Press the lever > fig. 180 in the direction of the
arrow. This releases the hooks.
> Open the hood.
Closing the hood
> Push the hood down until you override the
force of the strut.
> Let the hood fall lightly into the latch. Do not
press it in. > /\.
Messages
B Warning! Hood is not locked. Stop vehicle
and check the lock
The hood latch is not locked correctly. Stop im-
mediately and close the hood.
Z\ WARNING
— Never open the hood when there is steam or
coolant escaping from the engine compart-
ment, because there is a risk that you could
be burned. Wait until no steam or coolant is
escaping.
— For safety reasons, the hood must always be
latched securely while driving. Because of
this, always check the hood after closing it
to make sure it is latched correctly. The hood
is latched if the front corners cannot be lift-
ed.
— If you notice that the hood is not latched
while you are driving, stop immediately and
close it, because driving when the hood is
not latched increases the risk of an accident.
Checking and Filling
Stop the vehicle and check the brake fluid level.
See an authorized Audi dealer or authorized Audi
Service Facility for assistance.
Changing the brake fluid
Brake fluid should be changed at regular inter-
vals. Have the brake fluid changed by an author-
ized Audi dealer or authorized Audi Service Facili-
ty. The authorized Audi dealer or authorized Audi
Service Facility will inform you of the replace-
ment intervals.
ZA\ WARNING
— If the brake fluid level is below the MIN
marking, it can impair the braking effect and
driving safety, which increase the risk of an
accident. Do not continue driving. See an au-
thorized Audi dealer or authorized Audi
Service Facility for assistance.
— If the brake fluid is old, bubbles may form in
the brake system during heavy braking. This
could impair braking performance and driv-
ing safety, which increases the risk of an ac-
cident.
— The brake fluid in your vehicle must meet
the standard VW 501 14 and is available at
an authorized Audi dealer or authorized
Audi Service Facility. If this brake fluid is not
available, another high-grade brake fluid of
equivalent quality may be used, and it must
meet the U.S. Federal Motor Vehicle Stand-
ard (FMVSS) 116 DOT 4, Class 6.
@) Note
— If the brake fluid level is above the MAX
marking, brake fluid may leak out over the
edge of the reservoir and result in damage
to the vehicle.
— Do not allow any brake fluid to come into
contact with the vehicle paint, because it
will corrode the paint.
Electrical system
If the = / B or = indicator light turns on,
there is a malfunction in the power supply, the
battery, or the vehicle electrical system.
284
= / B Electrical system: malfunction! Safely
stop vehicle
Do not continue driving and switch the ignition
off > A\. See an authorized Audi dealer or author-
ized Audi Service Facility for assistance.
= Electrical system: malfunction! Restart not
possible. Please contact Service
If you switch the ignition off, you will not be able
to restart the vehicle. Vehicle functions or driving
stability may be limited. Drive to an authorized
Audi dealer or authorized Audi Service Facility im-
mediately.
=} Electrical system: malfunction! Please con-
tact Service
Switch off all electrical equipment that is not
needed. If necessary, some equipment will be
switched off automatically. Vehicle functions or
driving stability may be limited. Drive to an au-
thorized Audi dealer or authorized Audi Service
Facility immediately.
= Electrical system: low battery charge. Bat-
tery
will be charged while driving
The starting ability may be impaired.
If this message turns off after a little while, the
vehicle battery has charged enough while driving.
If this message does not turn off, drive immedi-
ately to an authorized Audi dealer or authorized
Audi Service Facility.
ZA\ WARNING
When there is an electrical system malfunc-
tion, vehicle functions may not work and driv-
ing stability may be limited, which increases
the risk of an accident. Do not continue driv-
ing and switch the ignition off. See an author-
ized Audi dealer or authorized Audi Service Fa-
cility for assistance.
Battery
Battery general information
Because of the complex power supply, all work on
batteries such as disconnecting, replacing, etc., >
4N0012721BF
Wheels
heat when tested under controlled conditions on
a specified indoor laboratory test wheel.
Sustained high temperature can cause the mate-
rial of the tire to degenerate and reduce tire life,
and excessive temperature can lead to sudden
tire failure > A\.
The grade C corresponds to a level of perform-
ance which all passenger car tires must meet un-
der the Federal Motor Vehicle Safety Standard
No. 109. Grades B and A represent higher Levels
of performance on the laboratory test wheel than
the minimum required by law.
ZA\ WARNING
The traction grade assigned to this tire is
based on straight-ahead braking traction
tests, and does not include acceleration, cor-
nering, hydroplaning or peak traction charac-
teristics.
ZA WARNING
The temperature grade for this tire is estab-
lished for a tire that is properly inflated and
not overloaded. Excessive speed, underinfla-
tion, or excessive loading, either separately or
in combination, can cause heat buildup and
possible tire failure.
ZA WARNING
Temperature grades apply to tires that are
properly inflated and not over or underinflat-
ed.
Tire pressure monitoring
system
(1) General notes
Each tire, including the spare (if provided),
should be checked monthly when cold and inflat-
ed to the inflation pressure recommended by the
vehicle manufacturer on the vehicle placard or
tire inflation pressure label. (If your vehicle has
tires of a different size than the size indicated on
the vehicle placard or tire inflation pressure la-
bel, you should determine the proper tire infla-
tion pressure for those tires).
As an added safety feature, your vehicle has been
equipped with a tire pressure monitoring system
(TPMS) that illuminates a low tire pressure tell-
tale when one or more of your tires is significant-
ly under-inflated. Accordingly, when the low tire
pressure telltale illuminates, you should stop and
check your tires as soon as possible, and inflate
them to the proper pressure. Driving ona signifi-
cantly under-inflated tire causes the tire to over-
heat and can lead to tire failure. Under-inflation
also reduces fuel efficiency and tire tread life,
and may affect the vehicle's handling and stop-
ping ability.
Please note that the TPMS is not a substitute for
proper tire maintenance, and it is the driver's re-
sponsibility to maintain correct tire pressure,
even if under-inflation has not reached the level
to trigger illumination of the TPMS low tire pres-
sure telltale.
Your vehicle has also been equipped with a TPMS
malfunction indicator to indicate when the sys-
tem is not operating properly. The TPMS mal-
function indicator is combined with the low tire
pressure telltale. When the system detects a
malfunction, the telltale will flash for approxi-
mately one minute and then remain continuously
illuminated. This sequence will continue upon
subsequent vehicle start-ups as long as the mal-
function exists.
When the malfunction indicator is illuminated,
the system may not be able to detect or signal
low tire pressure as intended. TPMS malfunctions
may occur for a variety of reasons, including the
installation of replacement or alternate tires or
wheels on the vehicle that prevent the TPMS
from functioning properly. Always check the
TPMS malfunction telltale after replacing one or
more tires or wheels on your vehicle to ensure
that the replacement or alternate tires and
wheels allow the TPMS to continue to function
properly.
307
Care and cleaning
Care and cleaning
General information
Regular, proper care helps to maintain your vehi-
cle's value. It can also be a requirement when
submitting warranty claims for corrosion damage
and paint defects on the body.
The required cleaning and care products can be
obtained from an authorized Audi dealer or au-
thorized Service Facility. Read and follow the in-
structions for use on the packaging.
ZA\ WARNING
— Using cleaning and care products incorrectly
can be dangerous to your health.
— Always store cleaning and care products out
of reach of children to reduce the risk of poi-
soning.
@ For the sake of the environment
— Purchase environmentally-friendly cleaning
products if possible.
— Do not dispose of cleaning and care prod-
ucts with household trash.
Car washes
The longer that deposits such as insects, bird
droppings, tree sap or road salt remain on the ve-
hicle, the more the surface can be damaged. High
temperatures such as those caused by sunlight
increase the damaging effect.
Before washing, rinse off heavy deposits with
plenty of water.
Stubborn deposits such as bird droppings or tree
sap are best removed with plenty of water anda
microfiber cloth.
Also, wash the underside of your vehicle once
road salt stops being used for the season.
Pressure washers
When washing your vehicle with a pressure wash-
er, always follow the operating instructions pro-
vided with the pressure washer. This is especially
important in regard to the pressure and spraying
distance. Do not aim the spray directly at the
310
seals on the side windows, doors, hood, luggage
compartment lid, or sunroof*, or at tires, rubber
hoses, insulating material, sensors*, camera
lenses*, or the laser scanner*. Keep a distance of
at least 16 inches (40 cm).
Plug-in hybrid drive: Do not direct the stream of
water towards the wall mount clip*.
Do not remove snow and ice with a pressure
washer.
Never use cone nozzles or high pressure nozzles.
The water temperature must not be above 140 °F
(60 °C).
Automatic car wash
Spray off the vehicle before washing.
Make sure that the windows and roof* are closed
and the windshield wipers are off. Make sure that
the vehicle is still able to roll during the washing
process in the car wash. Follow instructions from
the car wash operator, especially if there are ac-
cessories attached to your vehicle.
If possible, use car washes that do not have
brushes.
Washing by hand
Clean the vehicle starting from the top and work-
ing downward using a soft sponge or cleaning
brush. Use solvent-free cleaning products.
Washing vehicles with matte finish paint by
hand
To reduce the risk of damaging the paint when
washing, first remove dust and large particles
from your vehicle. Insects, grease spots, and fin-
gerprints are best removed with a special cleaner
for matte finish paint.
Apply the product using a microfiber cloth. To re-
duce the risk of damaging the paint surface, do
not use too much pressure.
Rinse the vehicle thoroughly with water. Then
clean using a neutral shampoo and a soft micro-
fiber cloth.
Rinse the vehicle thoroughly again and let it air
dry. Remove any water residue using a chamois. >
4N0012721BF
Emergency assistance
4. Attach the other end of the negative cable
(black) to the jump-start pin @) on the vehi-
cle.
Starting the engine
> Start the engine in the vehicle giving the charge
and let it run at idle.
> Now start the engine in your vehicle, which has
the
drained battery.
> If the engine does not start, stop the starting
procedure after 10 seconds and then repeat it
after approximately 30 seconds.
> Turn on the rear window defogger in your vehi-
cle in order to reduce any voltage peaks that
may occur when disconnecting the jump start
cables. The headlights must be switched off.
> With the engines running, remove the cables in
reverse order of the way they were installed.
> Close the red cover on the positive terminal.
Z\ WARNING
— Never connect the jump start cable directly
to your vehicle battery. Only use the connec-
tions in the engine compartment.
— Do not touch the non-insulated parts of the
terminal clamps. The cable must also not
come into contact with vehicle components
that conduct electricity when it is connected
to the positive vehicle battery terminal. This
can cause a short circuit.
— The plugs on the battery cells must not be
opened.
— Keep ignition sources (such as open flames,
burning cigarettes, etc.) away from the vehi-
cle batteries to reduce the risk of an explo-
sion.
— Route the jump start cables so they cannot
get caught in the moving parts in the other
vehicle's engine compartment.
@ Note
Please note that the connecting process previ-
ously described for the jump start cables is in-
tended for when your vehicle is being jump
started.
@) Tips
Make sure that the connected jump start ca-
bles have sufficient contact with metal.
Towing
General information
You should only perform the steps that follow if
you have the necessary tools and technical ex-
pertise.
Towing requires a certain amount of practice.
Audi recommends contacting a towing company
to have the vehicle transported.
You should only have your vehicle towed by an-
other vehicle when disabled in exceptional cir-
cumstances. Inexperienced drivers should not
tow.
Notes on towing
When the engine is stopped, the transmission
will not be sufficiently lubricated if traveling at
high speeds and long distances:
— The maximum permitted towing speed is 30
mph (50 km/h).
— The maximum permitted towing distance is 30
miles (50 km).
Additional information on towing with a tow
truck
The vehicle may only be towed with the front axle
raised. Do not wrap any chains or cables around
the brake lines.
Tow bar and towing cable
The vehicle can be towed with a tow bar or tow-
ing cable. Both drivers should be familiar with
the special considerations when towing, especial-
ly when using a towing cable.
Always make sure the traction force does not ex-
ceed the permitted level and there are no shock
loading conditions. There is always the risk of the
coupling becoming overloaded when driving off-
road.
For the most safety and security, drive with a tow
bar. You should use a towing cable onlyifatow >
325
Emergency assistance
bar is not available. Use a towing cable made of
synthetic elastic cable similar elastic material.
ZA WARNING
— Towing highly increases the risk of an acci-
dent, for example from colliding with the
towing vehicle.
— To reduce the risk of an accident, do not al-
low anyone to remain inside the vehicle
when it is being transported by a tow truck
or a special transporter.
@) Note
— If normal towing is not possible, for exam-
ple if the transmission is faulty or if the
towing distance is greater than 30 miles
(50 km), then transport the vehicle on a
special carrier.
— If the vehicle is towed by a tow truck at the
axle that is not permitted, this can cause se-
vere damage to the transmission.
— The vehicle must not be tow started for
technical reasons.
@) Tips
— If the power supply is interrupted, then it
will not be possible to move the selector
lever out of the "P" position. The parking
lock must be released using the emergency
release before towing the vehicle
=> page 112.
— Switch Audi pre sense* off > page 181 when
loading the vehicle onto a vehicle carrier,
train, ship, or other type of transportation,
or when towing the vehicle. This can prevent
an undesired intervention from the pre
sense* system.
— Follow the local legal regulations for tow-
ing.
Read and follow the important information under
=> page 325.
326
Preparations
> Only secure the towing cable or tow bar at the
designated towing loops > page 327,
=> page 327.
> Make sure the towing cable is not twisted. Oth-
erwise it could disconnect from the towing loop
while towing.
> Switch the emergency flashers on in both
vehicles > page 61. However, do not do this if it
prohibited by law.
Towing vehicle (front)
> Only start to drive when the towing cable is
taut.
> Press the brake pedal very carefully.
> Avoid sudden braking or driving maneuvers.
Vehicle being towed (rear)
> Make sure the ignition is switched on so that
the steering wheel is not locked and so that you
can use the turn signals, the horn, and the
windshield wipers if needed > A\.
> Switching it off before the vehicle has stopped
may impair the function of the brake booster
and power steering. You would then need to
use more force to steer and brake the vehicle.
> Release the parking brake > page 121.
> Select the “N” selector lever position.
> Make sure the towing cable is always taut.
ZA\ WARNING
— Never tow a vehicle using a tow bar or tow-
ing cable if the vehicle does not have electri-
cal power.
— If the vehicle runs out of power while it is
being towed, stop towing the vehicle imme-
diately and consult an authorized Audi deal-
er or qualified repair facility.
Detailsts » swccu © x wweove ox seivean a x seme 2 2 wees 233)
Determining correct load limit........... 303
Digital compass ..............0 eee eee 68
DIMENSIONS): « : wees « « wees sg eas ge eR ae 343
Dimming the exterior mirrors............. 64
Dimming the rearview mirror............. 64
Directory .... 2... eee cee eee eee 216
BUSINGSS;Card wen = waam 2 2 weien x > mane a o 216
SeOttiNQS: css « serene ¢ v suewas ev ere Sw eee & 219
Display
CLEARTITG Ae = «: susnens a oi urea ao cieeie « 0) anetine 0 i 313
DispOSalecie «+ sssoee a 0 ensues wo mezess vv arate @ 338
DistamC@ enc o «vse ov wasen a a oawe 2 a wm ¥ os 16
Distance warning sews so ssc + awson 9 & secon 175
Doors
Ghildisafiety lOGk seccas x 0 neue x cnemen « 0 aseasin 3 51
Door contact switch...............200-. 62
Mechanically unlocking and locking....... 44
Power closing/closing aid............... 41
Driver information system................ 13
Drives
refer to Media...............0-4- 250, 253
Drive select
refer to Audi drive select............... 124
Drive systeM.... 0.0... ee eee eee eee 114, 118
Audi drive select .............0.000008 124
Driving down hills.............2.-00 eee 122
Driving program........ see e eens 110,174
Driving through water.................. 122
Drivingueiime’, so sxeusie «i coissen © a onmvire © eaten wo 2 16
Driving tips
Driving through water...............-- 122
Efficient driving : see: sy esse ss ores 5 ces 116
Uphill and downhill................... 122
Driving UpHillsss « » sess x = wavs a & saws 2 5 wee 122
DVDidfivein: « « saves 2 = cms 5 2 ewes & ese Fe 251
Dynamic all-wheel steering.............. 127
E
| 220
S@CtiNGS news « woes © s woos 4 & ween & 3 rane 220
EDL
refer to Electronic Differential Lock...... 129
EDR
refer to Event Data Recorder (EDR)...... 333
348
Efficiency assiStccc «sows 6 = meee ow eeaee ¥ o 164
Predictive control...............00005 170
Electrical system ..... 0.0... 0. eee eee ee 284
Electric range... . 2... eee eee eee 238
Electromechanical parking brake......... 121
Electronic Differential Lock.............. 129
Electronic immobilizer sss. 5 s een so mayen 4 os 46
Electronic Stabilization Control........... 129
Embedded SIM card s « saga « ¢ secon ae was ¢ 3 223
Emergency assist. ..........00-.0ee eee 186
Emergency assistance.................. 317
Emergency braking function............. 121
Emergency call...............-00. 218, 227
Emergency flashers.............---000-- 61
Emergency Mode w icies saw es cee ee een 112
Emergency operation
DOORS iss secwous « os exewans = x caamene = exanems = > wR & = 44
Fuel filler door... ..... 00... eee eee eee 273
Luggage compartment lid............... 51
Panoramic:glass rOOF sre. 6 2 sree «2 severe o oe 54
Emissions control system.........-.0005 273
Eneroy COnsUMMersios se neww + wen a s eee a sg 16
Enéroy flow display’: sce: ss swam + s aes vee 115
Energy management............--...0- 117
Energy recovery.............0..0.0000. 114
Engine
Breakinigniti's « seus « segues x ¢ awe 3 eee Ze 114
Coolant. ascvons vs acne wo awcvces 0 a semana w stamese 281
Emergency stop.......--..00-.ee eee 107
JUMP StACING « ¢ gems + a eee gy eS 8s ee 323
Start/Stop system « secs so sews oe enews ¥ oo 117
Starting/stopping.............0.-000 107
Engine braking effect
refer to Recuperation................. 114
Engine compartment
Opening and closing the hood.......... 276
OVERVIEW « cscs +o soeces «a sserens wo aewens © a ow 277
Safety precautions..............0000 0 274
Engine oil
AGING « xsins < = cevan ¢ § Sates 7 5 Ee FS ESR 277
CHANGING ie: @ 2 ween 2s eee sa ee oe ewe 2 280
Checking oil level... .. 0... . cee ee eee eee 277
Consumption....................200- 277
Indicator lights. 5 ws s ewes » s wwe as eens 278
Replacement interval................. 287
Temperature display................0-. 1s