Table of contents
Co | fan a 250
General information................. 250
DVD: drive « swe s 2 awe 2 ewes 2 ewe see 250
Bluetooth audio player............... 251
Amazon Alexa.... 2.0.0. cece eee eee 251
Multimedia connections.............. 252
Playing medias. « & ssc 2c ewae « owe oo ee 253
Options and settings................. 257
Supported media and file formats...... 258
Troubleshooting ewies 2 < sce se enw so xy 259
Audi smartphone interface...... 261
S@tUD « ses + y gam peas + yoms os Bene 261
Troubleshooting.............-..00005 262
Additional settings.............. 263
Systemisettingsc « + cssuene so mvswee a soseeue vs 263
Software update........... 0.0 e eee 264
Connected devices..............2---5 265
Legal.information ss « sess s+ ama sx ween « 266
Additional information.......... 268
Brands and licenses...............-4- 268
Maintenance and Care........... 269
Checking and Filling............. 269
Fuel... cee eee 269
Refueling ......... 0... ce eee ee eee eee 270
Emissions control system............. 273
Engine:compartmMentss. scsi so vec eo cee 274
Engineoil........ 00... eee eee eee 277
COOLINGSYSEEM « « sees & = nets 5 = eetew so ore 281
Brake:fluid «2 csoswe s 2 wscceve ov eevee oo erm 283
Electrical system. ...........002-0 00 284
Battery: » = sees = » mean 5 4 meee ye ee Gt BE 284
Windshield washer system...........- 287
Service interval display............... 287
WWATEBUSE. core 5 6 sae oo sms oo ee oo oe 289
Wheels and Tires...........--0000 00s 289
Tire pressure monitoring system....... 307
Care and cleaning................ 310
Generalinformation................. 310
Carwashes ; aves + + sews ss ews se eee ee 310
Cleaning and care information......... 311
Taking your vehicle out of service....... 316
DO.It YOUSUF ovis. io 6 sssicone 3 6 excess 8 4 sane 317
Emergency assistance........... Sly
Generalinformation................. 317
Equipment sncseas xo wexeas ae seems as arvuews ¥ 2 317,
Tire mobility kit.............0...000- 317
Replacing wheels................-00. 319
Space-saving spare tire............... 323
Jump starting....................00. 323
"TOWING © szerws = i sates & 2 a £ § See 5g ee 325
Fuses and bulbs.................. 328
Fuses... 0... eee eee eee 328
BULDS ccs = seme x eens ot ewe ve ee a Pe 332
Customer information........... 333
Data Privaes:s ss seus ss gown se wom ss 333
PRIVAGY, MOLICE «sues 2 w avin w semecwns w vues a 333
Image recording..............00-000- 333
DatainieMmories:: < + sen x = wees sp eee eas 333
Transmitted information.............. 335
Accessories and technical
OMAMGES. « & cicrees 5 2 sn. 6 a snore 0 soe wo 338
Warranty... . 0. ee eee cece 338
Audi Literature Shop..............--- 338
Driving in other countries............. 338
Maintenance, repairs, and technical
modifications. ........ 0... cee eee eee 338
Accessories and parts.............0-. 340
Reporting Safety Defects.............. 340
Declaration of compliance for
telecommunications equipment and
electronic systeMS........0 cece ee eeee 341
Teennical datas: ¢ «ox. is meen ss ees 343
Identification data................ 00% 343
Vehicle data... 2... . ee eee eee eee ee 343
TAA Sis scence: oo cesses 2 v wee © o omen © 2 ove 345
Driving
— Green: recuperation
@ Tips
The energy flow display can also be displayed
in the instrument cluster under the vehicle
functions tab.
e monitor
Applies to: vehicles with plug-in hybrid drive
RAX-0139 Doe cc ae ar 1)
Ire
Pl) 18 5)
Fig. 98 Range monitor
You can display the projected range of the vehi-
cle.
» Applies to: MMI: Select on the home screen:
VEHICLE > Vehicle data.
> You may need to scroll down to the Range
monitor display.
@ Range potential (value)
@ Range potential (graphic)
@®) Total range (graphic)
@ Total range (value)
© Electric range (value)
Range potential: the value indicates an addition-
al amount of distance that can be gained by turn-
ing off certain convenience functions. The con-
venience functions with high energy usage are
listed on the display.
@) Tips
— The range can also be displayed in the in-
strument cluster in the on-board computer.
— The range that is indicated is based on the
previous and predicted consumption values.
For example, these can be affected if con-
venience functions are turned on.
116
Statistics
Applies to: vehicles with plug-in hybrid drive
You can display statistics about the trips traveled
using electric power and those using fuel. The
values are taken from the short-term memory
and long-term memory of the on-board comput-
er.
> Select on the home screen: VEHICLE > Vehicle
data.
> If necessary, scroll to the e-tron short-term
statistics or e-tron long-term statistics.
Vehicle sound
Applies to: vehicles with plug-in hybrid drive
The electric drive system generates considerably
less noise than a combustion engine. An artificial
engine sound is generated when driving electri-
cally so that the vehicle can be heard from the
outside when driving. The vehicle sound auto-
matically fades out at higher speeds when the
sounds from the tires and wind start increasing.
ZA\ WARNING
Other road users may not be able to defini-
tively hear electric vehicles when they are
driving. This increases the risk of an accident
particularly when driving in areas with little
traffic, when maneuvering, or when driving in
reverse.
aaitt lala MV dieolalaat ile] Umea late lig
driving
Your driving style greatly influences the amount
of fuel and energy consumed, the environmental
impact, and the wear on the engine, brakes, and
tires. Note the following information for efficient
and environmentally-conscious driving:
— Turn off electrical equipment that is not need-
ed, for example seat heating*.
— Anticipate upcoming traffic situations while
driving to avoid unnecessary acceleration and
braking.
— Avoid driving at high speeds.
4N0012721BF
Driving
— Avoid adding extra weight to the vehicle if pos-
sible, for example by not leaving roof racks or
bike racks installed when they are not needed.
— Make sure the tire pressure is correct.
— Have maintenance performed regularly on the
vehicle.
— Do not let the engine run while the vehicle
parked.
— Do not drive with winter tires during the summ-
er.
— Use the Start/Stop system.
— Utilize the engine braking effect.
— Avoid driving short distances when possible.
@) Tips
The amount of noise produced by the vehicle
can increase significantly when driving with a
sporty style. Show respect to others around
you and the environment with the way you op-
erate your vehicle, especially at night.
eh Me lele 4
Your vehicle is equipped with an intelligent ener-
gy management system for distributing electrici-
ty. This significantly improves the starting ability
and increases the vehicle battery life.
@ Tips
— If you drive short distances frequently, the
vehicle battery may not charge enough
while driving. As a result, convenience func-
tions for electrical equipment may be tem-
porarily unavailable.
— The vehicle battery will gradually drain if
the vehicle is not driven for long periods of
time, or if electrical equipment is used
when the engine is not running. To ensure
that the vehicle can still be started, the
electrical equipment will be limited or
switched off.
Messages
B Drive system: malfunction! Safely stop vehi-
cle
There is a malfunction in the drive system. The
brake booster and the power steering may stop
working. Stop the vehicle immediately or as soon
as possible and do not continue driving. Secure
the vehicle against rolling before exiting the vehi-
cle > page 108. Have the problem corrected by
an authorized Audi dealer or authorized Audi
Service Facility.
B Drive system: malfunction! Please contact
Service
There is a malfunction in the drive system. Drive
slowly to an authorized Audi dealer or authorized
Audi Service Facility to have the malfunction cor-
rected.
B Vehicle sound: malfunction! Pedestrians
cannot hear vehicle. Please contact Service
There is a malfunction in the vehicle sound func-
tion. Drive extremely carefully, since other road
users may not be able to hear your electric vehi-
cle. Drive to an authorized Audi dealer or author-
ized Audi Service Facility immediately to have the
malfunction corrected.
Other indicator lights
rg turns on, vehicle performance is limited,
for example because the combustion engine may
not be available. Also note the additional instruc-
tions in the instrument cluster.
Start/Stop system
Applies to: vehicles with Start/Stop system
The Start/Stop system can help increase fuel
economy and reduce CO2 emissions.
In Start/Stop mode, the engine shuts off auto-
matically when stopped, for example at a traffic
light. If certain conditions are met, the engine
may stop before the vehicle has come to a com-
plete stop. If you press the accelerator pedal
when this happens, the engine will start and driv-
ing power will be transmitted.
The ignition and important assist systems such
as the brake booster will remain available during
the Stop phase. The engine will restart automati-
cally when needed.
117
>
4N0012721BF
Driving dynamic
Suspension
Air suspension
Applies to: vehicles with air suspension
The air suspension is an electronically-controlled
suspension and leveling system. The firmness of
the suspension will adapt to the driving condi-
tions and the driving situation. The system balan-
ces out changes in load. The vehicle level will also
adapt gradually to the vehicle speed in order to
reduce the wind resistance at high speeds and in-
crease the ground clearance at low speeds. The
settings depend on the selected Audi drive se-
lect* mode.
Displaying the vehicle level
» Applies to MMI: Select on the home screen: VE-
HICLE > Audi drive select.
The filled-in boxes represent the current vehicle
level. The more boxes that are filled in, the high-
er the ground clearance. The box that corre-
sponds with the current vehicle level will flash
while the vehicle is lifting or lowering. The target
level is highlighted in color.
Raising the vehicle
> Applies to MMI: Select on the home screen: VE-
HICLE > Audi drive select.
> Press Raise to reach the highest vehicle level
and thus the maximum ground clearance.
>» Press Lower to lower the vehicle down again.
The vehicle will lower at speeds of approximately
22 mph (35 km/h) and below. This function may
only be used temporarily when increased ground
clearance is necessary. It is not intended for long
drives.
@) Note
— Also refer to the information about ground
clearance > page 126.
— When transporting the vehicle on a road
carrier, rail carrier, ship carrier, or other car-
rier, it may only be secured at the running
surfaces of the tires (circumference). Secur-
ing the vehicle at the axle components, sus-
pension struts, or towing eyes is not permit-
ted because the pressure in the air suspen-
sion struts can change during transport. The
vehicle might not be secured sufficiently if
this happens.
Active suspension
Applies to: vehicles with active suspension
The active suspension enhances the air suspen-
sion with an electromechanically-controlled sus-
pension system. It selectively influences rolling
movements when driving around curves and
pitching movements, for example when braking
and accelerating. It also reduces lifting move-
ments when driving over bumps. The settings de-
pend on the selected Audi drive select* mode.
The curve tilting function is also switched on in
the comfort+ Audi drive select* mode. This func-
tion reduces the force on the vehicle passengers
when driving around curves by tilting the vehicle
toward the inside of the curve.
Display
You can display the principal functions of the ac-
tive suspension.
> Applies to: MMI: Select on the home screen:
VEHICLE > Vehicle data.
> You may need to scroll down to the Active sus-
pension display.
It will display how the vehicle body movements
are compensated at each wheel. The more the
cylinder is filled in, the more the system is inter-
vening. Please note that the display here is not to
scale.
Settings
> Open the active suspension display and select
@.
With Predictive scanning: unevenness detec-
tion, you can adjust how much the vehicle will
compensate for bumps in the road. For this pur-
pose, there is a camera behind the windshield
that detects the road conditions and activates
the active suspension when bumps are predicted.
A colored cone in the display indicates when this
function is activated. This function may only have
limited availability under certain conditions, for
example, when it is dark > page 151. >
125
4N0012721BF
Trailer towing
Trailer towing
Driving with a trailer
eT e e eeu)
Your vehicle is primarily intended for transport-
ing people and luggage. However, if you drive
with a trailer, follow the technical requirements,
the operation and driving tips, and the legal reg-
ulations.
Driving with a trailer affects the vehicle's energy
usage, performance, and wear. It also requires
higher concentration from the driver.
Z\ WARNING
Do not transport any people in a trailer due to
the risk of fatal injury.
Technical requirements
Trailer hitch
Only use a trailer hitch with a removable ball
hitch mount and ball hitch. The trailer hitch must
be permitted for the vehicle, the trailer and the
permitted total weight of the trailer being
pulled. Above all, it must be securely and safely
attached to the vehicle trailer.
Never mount a trailer hitch on the bumper. The
trailer hitch must be mounted in a way that does
not impair the function of the bumper. Do not
make any changes to the exhaust system and the
brake system.
Check regularly if the trailer hitch is securely
mounted. Always follow the instructions given by
the trailer hitch manufacturer.
Trailer brakes
If the trailer has its own brake system, then fol-
low the manufacturer specifications. However,
the brake system on the trailer must never be
connected to the vehicle brake system.
Engine cooling system
Driving with a trailer means a higher load on the
engine and the cooling system. The cooling sys-
tem must be designed for additional load and
contain enough coolant > @®.
CG) Note
Longer inclines cannot be driven without a
suitable cooling system, especially if the out-
side temperatures are high. Otherwise, this
increases the risk of engine damage.
Operating instructions
Towing capacity
Your vehicle can only be operated with class 1 or
class 2 trailers.
Load distribution
Poor cargo load and distribution can negatively
impact vehicle handling. Load the trailer based
on the following criteria as much as possible:
— Store objects in the vehicle luggage compart-
ment, if possible. The vehicle should always
carry the heaviest possible load and the trailer
should have the lightest possible load.
— Distribute the load in the trailer so that the
heavy objects are as close to the axle as possi-
ble.
— Secure objects so that they do not slide.
— Utilize the maximum permitted tongue weight
if possible.
Tires
Set the tire pressure on your vehicle for a “full
load”; see the tire pressure sticker > page 299. If
necessary, also adjust the tire pressure on the
trailer according to the manufacturer's specifica-
tions.
The trailer and the vehicle should be equipped
with winter tires when driving in winter tempera-
tures.
Outside mirrors
If you cannot see the traffic behind the trailer
with the standard exterior mirrors, then you
must attach additional exterior mirrors. Adjust
them so you have a sufficient visibility behind
you.
Exterior lighting
Follow the legal regulations for lighting on your
trailer that are applicable in the country where
147
>
4N0012721BF
Driving information
Driving information
Speed warning system
Applies to: vehicles with speed warning system
The speed warning system helps the driver to
stay below a specified maximum speed. A warn-
ing threshold can be set in the MMI for this pur-
pose.
Once the speed slightly exceeds the stored
threshold, the speed warning system will alert
the driver with an indicator in the instrument
cluster and a warning tone. Once the speed drops
below the stored maximum speed, the indicator
will turn off.
Setting a threshold is recommended if you would
like to be reminded when you reach a certain
maximum speed. Situations where you may want
to do so include driving in a country with a gener-
al speed limit or if there is a specified maximum
speed for winter tires.
@) Tips
Regardless of the speed warning system, you
should always monitor your speed using the
speedometer and make sure you are following
the legal speed limit.
Setting the warning threshold
Applies to: vehicles with speed warning system
> Applies to MMI: Select on the home screen: VE-
HICLE > Driver assistance > (<3) > Speed warn-
ing.
Messages
Applies to: vehicles with speed warning system
ol Manually set speed limit XX mph
(km/h) exceeded
The stored speed was exceeded.
Camera-based traffic
sign recognition
Applies to: vehicles with camera-based traffic sign recognition
Fig. 113 Instrument cluster: traffic sign recognition
The traffic sign recognition shows the traffic
signs detected by the front camera in the instru-
ment cluster display and in the head-up display”.
Data from the navigation system is also included
in the display. Up to three traffic signs can be dis-
played in the instrument cluster at once. The
speed limit that is currently applicable is dis-
played in the status line. If necessary, it will be
hidden if the system detects that turning right is
prohibited at a red light. The display in the head-
up display* can be switched off > page 33.
Within the limits of the system and depending
on the market, speed limit restrictions @ in
school zones, highways, construction zones, or at
night may be displayed.
Limitations
The traffic sign recognition is subject to certain
system limitations and may be unavailable or on-
ly partially available in the following situations:
— When visibility is poor, such as in snow, rain,
fog, or heavy spray
— When there is glare, for example from oncom-
ing traffic or the sun
— At high speeds
— If the camera's visual field > page 151 is cov-
ered, for example by dirt or stickers. For infor-
mation on cleaning, see > page 310.
— If the traffic signs are completely or partially
covered, for example by trees, snow, dirt, or
other vehicles
155
Parking and maneuvering
Symbol/Descrip-
tion
Description
psp
Switch between 3D surroundings and Surroundings
Front corner
or Display selection
bar
This view makes it easier to drive out of tight parking spaces or areas and
intersections with poor visibility. It shows an almost 180° panorama view
in front of the vehicle.
Front
This view assists you in using the full area for maneuvering in front of the
vehicle.
Surroundings
This view helps you to maneuver and position the vehicle more precisely.
The area around the vehicle is shown using the camera images. The vehi-
cle image is shown by the system > A\.
Rear
This view assists you in using the full area for maneuvering behind the ve-
hicle. This is the rearview camera image.
Rear corner
This view can assist you when driving out of tight parking spaces or areas
with poor visibility. It shows an almost 180° panorama view behind the
vehicle.
Front tires
This view helps you to see the distance between the front tires and the
curb and the steering wheel angle when parking.
Rear tires
This view helps you to detect the distance between the rear wheels and
the curb when parking.
3D surroundings
In these views, you can see the areas surrounding the vehicle in 3D when
parking. The vehicle surrounding views are created from the camera im-
©f$;/@/e|
®
|o/e
|e]
e@
|e
ages and sensor data. The vehicle image is shown by the system > A\.
ZA\ WARNING
— Observe the safety precautions and note the
limits of the assist systems, sensors, and
cameras > page 150.
— The Surroundings and 3D surroundings are
created from the individual camera images.
The vehicle image is shown by the system.
Objects and obstacles above the camera are
not displayed.
@) Note
Only use the images provided by the camera
on the rear of the vehicle when the luggage
compartment lid is completely closed. Make
sure any objects you may have mounted on
the luggage compartment lid do not block the
rearview camera.
@) Tips
— Depending on the selected gear, it will auto-
matically switch between the Front and
194
Rear views. If you switch the view manually,
the automatic front/rear camera change will
be temporarily deactivated.
— When first activated while a forward gear is
engaged, the Front corner is displayed.
4N0012721BF
Parking and maneuvering
ZA WARNING
— Observe the safety precautions and note the
limits of the assist systems, sensors, and
cameras > page 150.
— The driver is always responsible when enter-
ing or exiting a parking space and during
similar maneuvers.
— Do not use this function if the vehicle cannot
move freely, for example when on a vehicle
jack.
— Sensors and cameras have spots in which
the surrounding area cannot be detected.
Objects, animals, and people may only be
detected with limitations may not be detect-
ed at all. Always monitor the traffic and the
vehicle's surroundings directly and do not
become distracted.
@) Note
— Do not use park assist plus when transport-
ing cargo that extends outside of the vehicle
or when snow chains are mounted.
— Park assist plus and remote controlled park-
ing guides the vehicle either away from
curbs or onto them if other vehicles are
parked on the curb. Make sure that your ve-
hicle's tires and rims are not damaged. Re-
sume control of the vehicle in time or stop
the parking process if needed to prevent
damage.
— In parking spaces without curbs, maintain a
distance of at least 19 inches (50 cm) from
walls and buildings in order to reduce the
risk of vehicle damage.
@ Tips
Follow the legal regulations in the country
where you are operating the vehicle when us-
ing park assist plus. Park assist plus may be
prohibited in some countries. The system may
be unavailable in countries where it has been
deactivated in order to comply with legal reg-
ulations. Data will not be transmitted to Audi.
)_ System availability may be limited depending on the mar-
ket.
2) In preparation at the time of printing.
The driver is always responsible for adhering
to the regulations applicable in the country
where the vehicle is being operated.
Parking with park assist plus!)2)
Applies to: vehicles with park assist plus
[RAZ-1040
Fig. 150 Upper display: park assist plus display
Requirement: a suitable parking space must be
found and selected > page 196. The vehicle must
initially be stationary and the brakes must be
pressed.
> Remove your hands from the steering wheel.
> Pay attention to the path of the vehicle. If the
traffic situation permits it, press and hold the
>>P] button @ and release the brakes > /\.
> Pay attention to the path of the vehicle. In sit-
uations where conditions are unclear, pause the
parking process by releasing the |>>P] button.
For example, this may be necessary if an obsta-
cle appears or the vehicle comes very close to
an obstacle.
> To resume the parking process, press and hold
the |>>P] button again. The rest of the parking >
199