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WARRANTY
Oregon Department of Environmental Quality
811 SW 6th Avenue
Portland, OR 97204
State of Washington Department of Ecology
P.O. Box 47600
Olympia, WA 98504-7600
Maryland Department of The Environment
Mobil Source Control Program
1800 Washington Blvd., Suite 705
Baltimore, MD 21230-1720
Delaware Department of Natural Resources
Division of Air Quality
655 S. Bay Road
Dover, DE 19901
Bureau of Mobile Sources
NYS Department of Environmental
Conservation
625 Broadway
Albany, NY 12233-3255
Volvo’s Emission System WarrantyStates of California, Connecticut,
Delaware, Maine, Massachusetts,
Maryland, New Jersey, New York,
Oregon, Pennsylvania, Rhode Island,
Vermont and Washington onlyVolvo Car USA, LLC
7 (“Volvo” or “VCUSA”)
warrants that your 2020 model year Volvo
passenger vehicle was designed, built and
equipped to conform to applicable California
emission standards as specified under the Health
and Safety Code 43205.
This warranty covers repairs resulting from any
defect in material or workmanship which would
cause any part installed on this vehicle which
affects any regulated emissions to not meet these
requirements or would cause the vehicle to fail
to pass a Smog Check test during the applicable
warranty period.
Warranty CoverageThe warranty period begins on the date the
vehicle is delivered to the first retail purchaser
or the initial date the vehicle is put into service,
whichever occurs first. The emission warranty is
transferable to subsequent owners.
The vehicle must be maintained and operated
under normal use in accordance with Volvo’s
written instructions for proper maintenance and
use, which are detailed in the Owner’s Manual
and in this booklet. Items and conditions listed
under “What Is Not Warranted” are excluded, if
any of these conditions exist.
NOTE
No implied warranty of merchantability or
fitness for a particular purpose shall apply
except during the applicable periods of this
warranty. Some states do not allow limitations
on how long an implied warranty lasts, so the
above limitations may not apply to you.
Volvo will repair, adjust, or replace a part when
performing a repair under the warranty.
The emission warranty is not conditionally based
on the use of genuine Volvo parts. Failures
which occur, however, because of abuse or lack
of required maintenance, are not eligible for
coverage.
7 Volvo Car USA, LLC, is sometimes referred to in this booklet as “Volvo”. All such references to “Volvo” are intended to refer to Volvo Car USA, LLC.
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WARRANTYWhere The Warranty AppliesThis warranty applies to 2020 model year
vehicles originally sold by Volvo Car USA, LLC,
certified for sale and registered in the states
of California, Connecticut, Delaware, Maine,
Massachusetts, Maryland, New Jersey, New York,
Oregon, Pennsylvania, Rhode Island, Vermont and
Washington.Repairs and ServiceThe emission control system of your new 2020
Volvo passenger vehicle was designed, built and
tested using genuine Volvo parts, and the car
is certified to be in conformity with California
emission control requirements.
According to Federal regulations, you are eligible
for additional emissions warranty coverage for
up to eight (8) years or 80,000 miles, whichever
first occurs for certain specific major emission
components. The Federal emissions warranty
starts on the date the vehicle is sold to the first
retail purchaser or put into service, whichever
occurs first. California and Federal Warranty
coverages are concurrent.
ServicingIt is recommended that any replacement parts
used for maintenance, repair or replacement
of emission control systems be genuine Volvo
parts or genuine Volvo remanufactured parts.
The owner may elect to have maintenance,
replacement, or repair of the emission control
devices and systems performed by any
automotive repair establishment or individual.
He/she may also elect to use parts other
than genuine Volvo parts or genuine Volvo
remanufactured parts for such maintenance,
replacement, or repair without invalidating this
warranty. The cost of such service parts, however,
will not be covered under the warranty except in
an emergency. (See Retailer Service.)
Parts Replacement parts which are not equivalent to
Volvo quality may impair the effectiveness of
emission control systems. If other than genuine
Volvo parts or genuine Volvo remanufactured
parts are used for maintenance, replacement
or repair of components affecting emissions,
the owner should obtain assurances that such
parts are warranted by their manufacturer to be
equivalent to genuine Volvo Car USA, LLC parts in
performance and durability.
Volvo assumes no liability under this warranty for
parts other than genuine Volvo parts or genuine
Volvo remanufactured parts. The use of non-Volvo
replacement parts, however, does not invalidate
the warranty on other components unless non-
Volvo parts cause damage to those warranted
parts or systems.Retailer ServiceRepairs, adjustments, and service covered by this
warranty will be performed by any authorized
Volvo retailer at his place of business. There will be
no charge for parts or labor (including diagnosis)
when genuine Volvo parts or genuine Volvo
remanufactured parts are used for any part of the
emission control system or for any part which may
affect emissions covered by this warranty.
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WARRANTY
If an emergency occurs and an authorized Volvo
retailer is not reasonably available, repairs may be
performed at any available service establishment
or by any individual, using any replacement part.
When a warranted part is not available within
thirty (30) days or the repair cannot be completed
within thirty (30) days, repairs may be performed
at any available service establishment or by any
individual, using any replacement part.
Volvo will reimburse the owner for emergency
repairs (including diagnosis) that are covered
under this warranty. The expenses, however,
cannot exceed our suggested retail price for all
warranted parts replaced and labor charges,
based on Volvo’s recommended time allowance
for the warranty repair and the geographically
appropriate hourly labor rate. Replaced parts and
paid invoices must be presented at a Volvo retailer
as a condition of reimbursement for emergency
repairs not performed by a Volvo retailer.
Failure to notify the owner of a decision to
honor or deny a Performance Warranty Claim
within thirty (30) days from the time the vehicle
is initially presented for repair shall result in
the vehicle manufacturer being responsible for
repairing the vehicle without charge to the vehicle
owner, unless such failure is attributable to the
vehicle owner or to events beyond the control of
the vehicle manufacturer or the repair facility.You are advised to have all recommended
maintenance or repairs on your new 2020
Volvo vehicle performed. Volvo will not deny
a warranty claim solely because you have no
record of maintenance; however, we may deny a
warranty claim if your failure to perform required
maintenance resulted in the failure of a warranted
part.
Receipts and/or maintenance records covering
the performance of regular maintenance should,
therefore, be retained in the event questions arise
concerning maintenance.
Inspection ProgramCalifornia, Connecticut, Delaware, Maine,
Massachusetts, Maryland, New Jersey,
New York, Oregon, Pennsylvania, Rhode
Island, Vermont and Washington
Non-hybrid models The following provisions apply to vehicles
which fail to pass the California, Connecticut,
Delaware, Maine, Massachusetts, Maryland,
New Jersey, New York, Oregon, Pennsylvania,
Rhode Island, Vermont or Washington Smog
Inspection. Should your vehicle fail a smog check
test during the warranty period, you may choose
to have the vehicle repaired at any authorized
Volvo retailer. The authorized Volvo retailer will
make the necessary repairs within the three (3)
year/50,000-mile period so that the vehicle will
pass the inspection. After three (3) years/50,000
miles, but before a period of use of seven (7)
years/70,000 miles, the authorized Volvo dealer
will repair or replace only those parts listed in the
article “2020 Model Year Emission Parts List”
in this booklet. After seven (7) years/70,000
miles, but before a period of use of eight (8)
years/80,000 miles, the authorized Volvo retailer
will cover only the catalytic converter, engine
control module, central electronic module and
onboard diagnostic device. Volvo will pay for the
repair unless the failure was caused by abuse,
neglect, improper maintenance, or the use of
leaded fuel or fuels not recommended in your
Owner’s Manual or this booklet. If the failure is
covered under this warranty, Volvo shall be liable
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WARRANTYfor diagnostic and repair expenses. If the failure
is caused by a combination of warrantable and
nonwarrantable conditions, the owner shall not be
liable for the portion of diagnostic and repair costs
relating to the warrantable condition. If the failure
is caused by a nonwarrantable condition, the
vehicle owner shall be liable for all diagnostic and
repair expenses, but not to exceed the maximum
permissible under the inspection program. The
owner may choose to have the vehicle repaired at
a facility other than a Volvo retailer; however, if a
warrantable condition is found, the owner must
bring the vehicle to an authorized Volvo retailer to
have the repairs completed at no cost for parts,
labor, and diagnosis. Volvo will not reimburse
the owner for diagnostic costs incurred at the
unauthorized service facility except in the case of
an emergency.Hybrid models The following provisions apply to vehicles
which fail to pass the California, Connecticut,
Delaware, Maine, Massachusetts, Maryland,
New Jersey, New York, Oregon, Pennsylvania,
Rhode Island, Vermont or Washington Smog
Inspection. Should your vehicle fail a smog check
test during the warranty period, you may choose
to have the vehicle repaired at any authorized
Volvo retailer. The authorized Volvo retailer will
make the necessary repairs within the three (3)
year/50,000-mile period so that the vehicle will
pass the inspection. After three (3) years/50,000
miles, but before a period of use of seven (7)
years/70,000 miles, the authorized Volvo dealer
will repair or replace only those parts listed in the
article “2020 Model Year Emission Parts List” in
this booklet. After seven (7) years/70,000 miles,
but before a period of use of eight (8) years/
80,000 miles, the authorized Volvo retailer will
cover only the catalytic converter, engine control
module, central electronic module and onboard
diagnostic device. TZEV vehicles identified in the
article “Volvo’s 2020 New Vehicle Warranties”
in this booklet have all emissions components
covered for a period of fifteen (15) years or
150,000 miles. Volvo will pay for the repair
unless the failure was caused by abuse, neglect,
improper maintenance, or the use of leaded
fuel or fuels not recommended in your Owner’s
Manual or this booklet. If the failure is covered
under this warranty, Volvo shall be liable for
diagnostic and repair expenses. If the failure is
caused by a combination of warrantable and
nonwarrantable conditions, the owner shall not be
liable for the portion of diagnostic and repair costs
relating to the warrantable condition. If the failure
is caused by a nonwarrantable condition, the
vehicle owner shall be liable for all diagnostic and
repair expenses, but not to exceed the maximum
permissible under the inspection program. The
owner may choose to have the vehicle repaired at
a facility other than a Volvo retailer; however, if a
warrantable condition is found, the owner must
bring the vehicle to an authorized Volvo retailer to
have the repairs completed at no cost for parts,
labor, and diagnosis. Volvo will not reimburse
the owner for diagnostic costs incurred at the
unauthorized service facility except in the case of
an emergency.
What Is Not Warranted (applies to all
models)1. Required maintenance services as specified in
the article “Maintenance Service Operations”
in this booklet. Items that affect emissions
and require scheduled replacement are
warranted up to their first replacement point
[such as spark plugs, filters, belts, etc.].
Once these parts have been replaced at the
scheduled replacement point, they are no
longer covered by this Emission Warranty.
2. Malfunctions in any part caused by misuse,
improper adjustments (by other than a
Volvo dealer during warranty repair work),
modification, alteration, tampering or
disconnection of system parts.
3. Damage resulting from accidents, acts of
nature, or events beyond the control of Volvo.
4. The use of fuel and/or oil, or other fluids which
do not meet the Volvo-approved standards
as set forth in the Owner’s Manual or in the
articles “Fuel requirements” and “Engine oil”
in this booklet, may not be warranted.
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5. Repairs on vehicles for which the true
odometer mileage cannot be readily
determined.
6. Parts other than genuine Volvo replacement
or remanufactured parts used for
maintenance, repair or replacement affecting
components of the emission control system.
7. Any loss of time, inconvenience, loss of
vehicle use or commercial loss.
Limitations and DisclaimersCalifornia, Connecticut, Delaware, Maine,
Massachusetts, Maryland, New Jersey,
New York, Oregon, Pennsylvania, Rhode
Island, Vermont and Washington Volvo’s written warranty is exclusive and in
lieu of all warranties, whether oral or written,
expressed or implied.
No implied warranty of merchantability or
fitness for a particular purpose shall apply
except during the applicable periods of this
warranty.
Volvo does not authorize any individual or
corporation to create for it any obligation,
liability or other warranty in connection with
this vehicle.
Volvo’s liability, if any, for product(s) furnished
under this warranty shall in no event exceed
the cost of correcting defects in the product(s)
as herein provided and upon the expiration of
this warranty, any such liability shall terminate.
NOTE
This warranty gives you specific legal
rights and you may also have other rights.
California, Connecticut, Delaware, Maine,
Massachusetts, Maryland, New Jersey,
New York, Oregon, Pennsylvania, Rhode
Island, Vermont and Washington may not
allow limitations on how long an implied
warranty lasts, so the above limitations
may not apply to you. These states may not
allow the exclusion or limitation of incidental
or consequential damages, so the above
limitations or exclusions may not apply to you.
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WARRANTY2020 Model Year Emission Parts ListNon-hybrid models onlyCalifornia, Connecticut, Delaware, Maine,
Massachusetts, Maryland, New Jersey, New York,
Oregon, Pennsylvania, Rhode Island, Vermont and
Washington The components listed in the chart below apply to
non-hybrid models and are covered by the Long
Term Defect and Performance Warranty for seven (7) years or 70,000 miles/113,000 kilometers,
whichever occurs first.
ENGINE VIN CODE NUMBER
A2 10 16 AC
Catalytic Converter
A
XXXX
Charge Air Cooler XXXX
CVVT Timing Device (Exhaust)XXXX
CVVT Timing Device (Inlet)XXXX
Electronic Throttle Module (ETM)XXXX
Engine Control Module
A
XXXX
Fuel Pump XXXX
Fuel Tank AssemblyXXXX
Transmission Control Module XXXX
Turbocharger XXXX
Supercharger X
Supercharger Bypass ValveX
A The Engine Control Module and Catalytic Converter are also covered by the 8-year or 80,000-mile Long Term Emissions Warranty. Please see the list in the article “2020 Emission Warranty Parts List –
Federal – U.S. and Canada” in this booklet.
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Transitional Zero Emissions (TZEV)
VehiclesModel year 2020 vehicles with engine VIN
code BR or BK sold and registered in California,
Connecticut, Maine, Massachusetts, Maryland,
New Jersey, New York, Oregon, Rhode Island
or Vermont are classified as Transitional Zero
Emissions (TZEV) vehicles. TZEV vehicles have
a defects and performance emissions warranty on
all emissions components for fifteen (15) years or
150,000 miles, whichever occurs first.
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