2020 VOLKSWAGEN TRANSPORTER engine oil

A WARNING (Continued)
• Always allow the engine to cool down completely to avoid burns.
• Avoid raising your arms when removing the oil drain plug with your fingers to help prevent oil from running down your arm.
• Use a suitable container when draining the used oil. it must be at least large enough to hold the entire quantity of engine oil re-quired for refilling.
• Never store engine oil in empty food con-tainers, bottles or any other non-original con-tainers as people finding these containers may not know that they contain engine oil.
Coolant
o:::n Introduction
This chapter contains information on the following subjects:
Warning lamp and coolant temperature display . . . . . . . . . . . . . . . . . . . . . . . . . 359
Coolant specification . . . . . 360 Checking the coolant level and refilling coolant . . . . . . . . . . . . . 361
Never carry out any work on the engine coolant system if you are not familiar with the requisite pro-cedures, or if you do not have access to the cor-rect tools, operating equipment and fluids &. The work should be carried out by a qualified work-shop if you are uncertain. Volkswagen Commercial Vehicles recommends using a Volkswagen Com-mercial Vehicles dealership for this purpose.
Serious injuries can be caused if work is carried out incorrectly.
Additional information and warnings:
• Towing a trailer 139
• Preparation for working in the engine compart-ment 350
• Accessories, modifications, repairs and renewal of parts =>page 394
358 I Cleaning and maintenance
A WARNING (Continued)
• Engine oil is toxic and must be stored out of the reach of children.
r:Q:.. Before changing the engine oil, first find out W where old oil can be disposed of properly near you.
Used oil must be disposed of in accordance W with regulations governing the protection of the environment. Never dispose of old oil in loca-tions such as gardens, woods, sewerage systems, on streets and roads, or in rivers and waterways. A WARNING
Engine coolant is poisonous and can cause serious Injuries.
• Engine coolant should only be kept in sealed original containers In a safe place.
• Never store engine coolant In empty food containers, bottles or any other non-original containers as people finding these containers may then drink the engine coolant.
• The engine coolant must be stored out of the reach of children.
• Please note that the amount of correct coolant additive used must be sufficient for the lowest ambient temperature that you ex-pect the vehicle to be exposed to.
• Coolant can freeze at extremely cold out-side temperatures, causing the vehicle to break down. Vehicle occupants with Inade-quate winter clothing could then freeze to death as the heating will also no longer func-tion.
Coolant and coolant additives can pollute the W environment. Spilt service fluids must be col-lected then disposed of properly and in an environ-mentally responsible way.

Coolant specification
r-l"'n First read and observe the Introductory l..-J,::,U Information and safety warnings & on page 358.
The cooling system is filled at the factory with a mixture of specially prepared water and at least 40% coolant additive G 13 (fl-VW 774 J). The coolant additive is dyed purple. This mixture of wa-ter and coolant additive gives the necessary frost protection down to -2s•c (-13.F) and protects the alloy parts of the cooling system against corrosion. The mixture also prevents scaling and raises the boiling point of the coolant.
In order to protect the coolant system, the propor-tion of coolant additive must always be at least 40%, even if anti-freeze is not required in warm weather and warm climates.
If greater frost protection is required in very cold climates, the proportion of anti-freeze additive can be increased. However, the percentage of coolant additive should not exceed 60%, as this would re-duce the frost protection and the cooling effect.
When refilling the coolant, a mixture of distilled water and at least 40% coolant additive G 13 or G 12 plus-plus (TL-VW 774 G) (both of which are dyed purple) must be used in order to obtain the optimum corrosion protection =>(]). Mixing G 13 with the coolant additives G 12 plus (Tl-VW774 F), G 12 (dyed red) orG 11 (dyed blue-green) will significantly decrease the level of corro-sion protection and should therefore be avoided => A WARNING
Insufficient anti-freeze In the coolant system can cause the engine to break down and cause serious Injuries.
• Please note that the amount of correct coolant additive used must be sufficient for the lowest ambient temperature that you ex-pect the vehicle to be exposed to.
• Coolant can freeze at extremely cold out-side temperatures, causing the vehicle to break down. Vehicle occupants with Inade-quate winter clothing could then freeze to death as the heating will also no longer func-tion.
360 I Cleaning and maintenance
CD
Never mix genuine coolant additives with other coolants that have not been approved by Volks-wagen. Mixing other coolants could cause seri-ous damage to the engine and cooling system.
• If the liquid in the coolant expansion tank is brown instead of purple, for example, G 13 has been mixed with another unsuitable engine coolant. The coolant must be changed as soon as possible if this Is the case. Failure to ob-serve this point can result In serious faults or engine damage.
Coolant and coolant additives can pollute the "7!1:5 environment. Spilt service fluids must be col-lected then disposed of properly and in an environ-mentally responsible way.

Vehicle care and maintenance
Caring for and cleaning the vehicle exterior
o:n Introduction
This chapter contains information on the following subjects:
Washing the vehicle . . . . . . . . . . . . . . . 381
Washing the vehicle with a high-pressure cleaner . . . . . . . . . . . . . . . . . . . . . . . . . . . 382 Cleaning windows and exterior mirrors . . . . . . 382
Cleaning and changing wiper blades 383
Waxing and polishing the vehicle 384
Cleaning and caring for chrome and aluminium trim parts . . . . . . . . . . . . . . 385
Cleaning and caring for the decorative film . . 385
Cleaning wheels . . . . . . . . . . . . . . . . . . . . . 386
Care of rubber seals . . . . . . . . . . . . . . . . . . . . . 386
De-icing door lock cylinders . . . . . . • . . . . . . . . 387
Undersea! . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 387
Cleaning the engine compartment . 387
Regular and expert care helps to maintain the val-ue of the vehicle. Proper maintenance may also be one of the requirements for the approval of warran-ty claims in the event of corrosion or paint defects.
Suitable care products are available from Volkswa-gen Commercial Vehicles dealers.
Additional information and warnings:
• Preparation for working in the engine compart-ment ::-page 350
• Cleaning and caring for the interior ::-page 388
• Accessories, modifications, repairs and renewal of parts ::-page 394
A WARNING
Car care products can be toxic and hazard-ous. Unsuitable care products and Incorrect application of care products can cause acci-dents, serious Injuries, burns or poisoning.
• The care product must be kept In Its origi-nal sealed container.
380 Cleaning and maintenance
A WARNING (Continued)
• Read the manufacturer's Instructions .
• Never store car care products in empty food containers, bottles or any other non-original containers as people finding these containers may not know that they contain care products.
• Keep children away from care products .
• The products can give off harmful fumes during use. They should therefore only be used outside or In well-ventilated spaces.
• Never use fuel, turpentine, engine oil, nail varnish remover or other volatile fluids to wash, clean or care for your vehicle. These substances are toxic and highly Inflammable.
A WARNING
Incorrect care and cleaning of vehicle parts can Impair the safety features of the vehicle and thus cause serious Injury.
• Vehicle parts must be cleaned according to the manufacturer's Instructions.
• Only use approved or recommended cleaning products.
CD
Cleaning agents that contain solvents attack the material and can cause damage.
r:Q:... In the interests of environmental protection, "C!S the vehicle should only be washed in special-ly provided wash bays. This prevents waste water contaminated with oil, grease or fuel from entering the sewerage system. In some countries, washing vehicles anywhere else may be prohibited.
r:Q:... Environmentally-friendly care products "C!S should be used.
r:Q:... Leftover car care products should not be dis-"C!S posed of with ordinary household waste. Read the manufacturer's instructions.

r1ih In the interests of environmental protection, 'r!!S the engine compartment should be washed only in specially provided wash bays. This pre-vents toxic waste water containing oil, grease and
fuel from entering the sewerage system. In some districts, washing the engine compartment any-where else may be prohibited. Cleaning and caring for the interior
o::JJ Introduction
This chapter contains information on the following subjects:
Handling seat covers . . . . . . . . . . . . . . . . . . . . 389
Cleaning cloth seat covers, fabric trim and Alcantara® upholstery . . . . . . . . . . . . . . . . . . . . 389
Cleaning and caring for natural leather covers 391
Cleaning leatherette upholstery . . 392
Cleaning stowage compartments, drink holders and ash trays . . . . . . . . . . . . . . . . . . . . 392 Cleaning and caring for the dash panel, wooden trims and plastic parts . . . . . . . . . . 392
Cleaning seat belts . . . . . . . . . . . . . . . . . . . . . . 392 Cleaning cool box . . . . . . . . . . . . . • . . . . . . . . . 393
Cleaning seat rails . . . . . . . . . . . . . . . . . . . 393
Cleaning opaque shades 393
Modern fabrics, such as dark denim, are often not colourfast. Light-coloured upholstery (soft materials or leather) is particularly sensitive to staining caused by these fabrics, even if you are careful. This is not caused by a fault in the upholstery, but by the non-colourfast nature of the garments.
Leaving stains, dirt and other deposits on the sur-face of vehicle components and cloth seat covers for a long time can make it difficult to clean and treat them. Stains, dirt and deposits may become impossible to remove, particularly if left for a long time.
Additional information and warnings:
• Cleaning and caring for the vehicle exterior 380
• Accessories, modifications, repairs and renewal of parts 394
A WARNING
Car care products can be toxic and hazard-ous. Unsuitable care products and Incorrect application of care products can cause acci-dents, serious injuries, burns or poisoning.
388 Cleaning and maintenance
A WARNING (Continued)
• The care product must be kept In its origi-nal sealed container.
• Read the manufacturer's Instructions.
• Never store car care products in empty food containers, bottles or any other non-original containers as people finding these containers may not know that they contain care products.
• Keep children away from care products.
• The products can give off harmful fumes during use. They should therefore only be used outside or In well-ventilated spaces.
• Never use fuel, turpentine, engine oil, nail varnish remover or other volatile fluids to wash, clean or care for your vehicle. These substances are toxic and highly Inflammable.
A WARNING
Incorrect care and cleaning of vehicle parts can Impair the safety features of the vehicle and cause serious Injury.
• Vehicle parts must be cleaned according to the manufacturer's Instructions.
• Only use approved or recommended cleaning products.
CD
• Cleaning products that contain solvents at-tack the material and may cause Irreparable damage.
• Stains, dirt and other deposits containing aggressive and solvent-based Ingredients at-tack the material and may cause Irreparable damage, even If only left for a short time.
• Stains, dirt and other deposits should be re-moved as quickly as possible and not allowed to dry In.
• To avoid damage, stubborn stains should be removed by a specialist cleaning company, .,.

Accessories, modifications, repairs and renewal of parts
o::n Introduction
This chapter contains information on the following subjects:
Running-in 394
Accessories and replacement parts 395 Service fluids and consumables . . . . . . . . . . . 395
Repairs and technical modifications . . . . . . . . 396
Repairs and faults in the airbag system . . . . . 397
Retrofitting two-way radios . . . . . . . . . . . . . . . . 398
Information stored in the control units . . . . . . . 398 Using a mobile telephone in the vehicle without a connection to the external aerial . . 399
Vehicle lifting points 401
Additional information and warnings:
• Seat belts '*page 79
• Airbag system '*page 87
• Towing a trailer 139
• Ashtray and cigarette lighter 161
• Electrical sockets 163
• Braking, stopping and parking '*page 269
• Pull-away assist systems 282
• ParkPilot 287
• Reversing camera (Rear Assist) '*page 291
• Cruise control system (CCS) 295
• Driver Alert System 315
• Tyre monitoring system 318
• Preparation for working in the engine compart-ment page 350
• Engine oil 353
• Engine coolant '*page 358
• Battery 362
Running-in
r--('n First read and observe the introductory L-J.:.lJ information and safety warnings & on page 394.
Please follow the regulations concerning running-in new parts.
394 I Cleaning and maintenance
• Cleaning and caring for the vehicle exterior 380
• Cleaning and caring for the interior 388
• Consumer information 404
• Radio, provision for mobile tele-phone, infotainment system, navigation system
A WARNING
Unsuitable spare parts and accessories, In-correctly carried out work, modifications and repairs can lead to damage to the vehicle and cause accidents and serious Injuries.
• Volkswagen Commercial Vehicles strongly recommends you use only approved Volks-wagen accessories and Volkswagen Genuine Parts®. These parts and accessories have been specially tested by Volkswagen Com-mercial Vehicles for suitability, reliability and safety.
• Repairs and modifications to your vehicle should only be carried out by a qualified workshop. Qualified workshops have the nec-essary tools, diagnostic equipment, repair In-formation and qualified personnel.
• Never fit parts to your vehicle that are In any way different from the factory-fitted parts.
• Never secure or mount objects such as drink holders or telephone holders on or next to the airbag covers or within the deployment zone of the airbag.
• Only use rim/tyre combinations which have been approved by Volkswagen Commer-cial Vehicles for your vehicle type. Running in a new engine
Any new engine has to be run in during the first 1 ,500 kilometres. During its first few hours of run-ning, the internal friction in the engine is greater than later on when all the moving parts have bed-ded down.
The style of driving during the first 1 ,500 kilometres will also affect the engine quality. Even after this time-and especially with a cold engine-drive the .,.

vehicle at moderate speeds in order to reduce en-gine wear and to increase the mileage that the en-gine can cover. Do not drive at engine speeds that are too low. Always shift down gear if the engine is not running smoothly. The following applies up to 1,000 kilometres:
• Do not depress the accelerator fully.
• Do not drive the vehicle at more than 2/3 of the top engine speed.
• Do not drive with a trailer attached.
Accessories and replacement parts
r-1'11 First read and observe the introductory l-J,:::JJ information and safety warnings & on page 394.
Volkswagen Commercial Vehicles recommends that you seek advice from a Volkswagen Commer-cial Vehicles dealership before purchasing acces-sories, spare parts or service fluids. For example, if the vehicle is to be retrofitted with accessories or if parts have to be renewed. Volkswagen Commer-cial Vehicle dealerships can recommend accesso-ries, parts and service fluids which are suitable for your requirements. They can also answer any questions you might have regarding official regula-tions.
Volkswagen Commercial Vehicles recommends you use only approved Volkswagen accessories and Volkswagen Genuine Parts®. These parts and accessories have been specially tested by Volkswagen Commercial Vehicles for suitability, re-liability and safety. A Volkswagen Commercial Ve-hicles dealership is also qualified for correct instal-lation.
Although the market is constantly scrutinised, Volkswagen Commercial Vehicles cannot assume responsibility for the reliability, safety and suitability of products Volkswagen Commercial Vehicles has not approved. Volkswagen Commercial Vehi-cles can therefore assume no responsibility for these parts, even if they have been approved by an official testing agency or are covered by an offi-cial approval certificate.
Service fluids and consumables
r-1'11 First read and observe the introductory l-J,:::JJ information and safety warnings & on page 394.
From 1,000 to 1,500 kilometres, gradually in-crease driving performance to top speed and high-est engine speed.
Running in new tyres and brake pads
• New wheels and tyres =>page 367
• Information on the brakes =>page 272
r:lib If the engine is run in gently, the life of the en-W gine will be increased and its oil consumption
Any retro-fitted equipment which has a direct ef-fect on the vehicle and/or the way it is driven must be approved by Volkswagen Commercial Vehicles for use in your vehicle and bear the e mark (the European Union's authorization symbol). These devices include cruise control systems or an elec-tronically controlled suspension.
Any additional electrical components fitted that do not serve to control the vehicle itself must bear the ,A WARNING
Incorrectly performed repairs or modifica-tions to your vehicle can impair the effective-ness of the airbags, cause faults, accidents and fatal injury.
• Never secure or mount objects such as drink holders, telephone holders either on or next to the airbag covers or within the de-ployment zone of the airbag.
• Objects either on or next to the airbag module covers or are in the deployment zone of the airbags can cause serious or even fatal injuries should the airbags be activated.
All service fluids and consumables, e.g. toothed belts, tyres, coolant, engine oil, spark plugs and vehicle batteries, are being constantly developed. For this reason, service fluids and consumables
Vehicle care and maintenance I 395

should be replaced at a qualified workshop. Volks-wagen Commercial Vehicles dealers are kept up to date with regard to any changes.
A WARNING
Unsuitable service fluids and consumables, and the Incorrect use of these fluids and con-sumables, can cause accidents, serious inju-ries, burns or poisoning.
• Service fluids must be kept In their origi-nal sealed container.
• Never store service fluids In empty food containers, bottles or any other non-original containers as people finding these containers could drink them.
• Keep children away from all service fluids and consumables.
• Always read and follow the Information and warnings on the service fluid packaging.
Repairs and technical modifications
.....-T'n First read and observe the Introductory l-J,::JJ Information and safety warnings & on page 394.
Repairs and modifications must always be car-ried out according to Volkswagen Commercial Vehicles specifications =:ob:,!
Unauthorised modifications to the electronic com-ponents or software in the vehicle may cause faults. As the electronic components are linked to-gether in networks. other systems may be affected by the faults. This can seriously impair safety, lead to excessive wear of components, and also invalid-ate the type approval for the vehicle.
The Volkswagen Commercial Vehicles dealer can-not be held liable for any damage caused by tech-nical modifications and/or work performed incor-rectly.
The Volkswagen Commercial Vehicles dealer can-not be held liable for any damage caused by tech-nical modifications and/or work performed incor-rectly. This is also not covered by the Volkswagen guarantee.
3961 Clt!aning and maintenance
A WARNING (Continued)
• When using products that give off harmful fumes, always work outdoors or In a well-ventilated area.
• Never use fuel, turpentine, engine oil, nail varnish remover or other volatile fluids for vehicle care. They are toxic and highly flam-mable. They could cause fires and explo-sions.
CD
• Only use suitable service fluids for refilling. Never use the wrong service fluid. Failure to observe this warning can result In serious mal-functions and engine damage.
• Optional equipment and other accessories In front of the air Inlet reduce the cooling effect of the coolant. The engine may overheat at high ambient temperatures and high engine loads.
Leaking service fluids can pollute the envi-C!IS ronment. Spilt service fluids must be collec-ted in suitable containers and disposed of properly and with respect for the environment. Volkswagen Commercial Vehicles recommends that all repairs and technical modifications be per-formed by an authorised Volkswagen Commercial Vehicles workshop using Volkswagen Genuine Parts®.
Vehicles with special auxiliary equipment or body parts
The manufacturer of these components must en-sure that these parts (fittings) adhere to the stipula-ted environmental laws and regulations, particular-ly the EU directive 2000/53/EC concerning end-of-life vehicles and EU directive 2003/11/EC concern-ing the restriction on the marketing and use of cer-tain dangerous substances and preparations.
The vehicle owner should keep all assembly docu-mentation for these auxiliary fittings, and pass it on to any scrapping company later engaged. This is to facilitate environmentally responsible disposal for all vehicles, Including refitted vehicles.
Windscreen repairs
To function properly, some items of equipment re-quire a camera or sensor, which Is located on the inside of the windscreen near the interior mirror. If the windscreen in the viewing field of the camera ,..

Vehicle lifting points
Fig. 287 Lifting points at front for the lifting plat-form or vehicle jack.
First read and observe the introductory l.-J,::..U information and safety warnings & on page 394.
The vehicle may only be lifted at the points shown in the illustrations =>Fig. 287 and =>Fig. 288. If the vehicle is not raised on the lifting points shown, the vehicle could be damaged => &.
Lifting platforms with fluid filled cushions (receiving platforms) may not be used for lifting the vehicle.
There are many precautions that have to be fol-lowed when lifting a vehide on a workshop hoist or floor jack. Do not try to lift a vehicle on a lifting plat-form or vehicle jack unless you have the training, knowledge and experience to be able to do so safely.
Using the jack to lift the vehicle =>page 423.
A WARNING
Lifting your vehicle incorrectly with a lifting platform or vehicle jack can cause accidents and serious personal injury:
• Always read and heed the operating in-structions from the lifting platform or vehicle jack manufacturer and any legal regulations before lifting the vehicle.
• All occupants should leave the vehicle be-fore it is lifted.
• The vehicle should only be lifted at the points indicated In the illustrations =>Fig. 287 and =>Fig. 288. If the vehicle is not lifted at
Fig. 288 Lifting points at rear for lhe lifting plat-form or vehicle jack.
A WARNING_(Contlnued)
the points shown, it could fall off the lifting platform when work is being carried out, e.g. when the engine or gearbox is removed.
• The vehicle jacking points must be placed on the centre of the vehicle lift support surfa-ces, with as much surface contact between the vehicle and the support surfaces as pos-sible.
• Never start the engine when the vehicle is raised. The vibration of the engine could cause the vehicle to fall off the lifting point.
• If work has to be carried out underneath the lifted vehicle, secure the vehicle with suit-able jack stands with a sufficient load-bear-ing capacity.
• Never climb up the lifting platform.
• Always check that the vehicle is not heavi-er than the lifting capacity of the lifting plat-form.
CD
• Never lift the vehicle by the engine oil sump, the gearbox or the front or rear axle.
• To prevent damage to the underside of the vehicle when lifting, rubber pads must be used. Ensure that the lifting platform arms are able to move freely.
• The lifting platform arms must not be al-lowed to come Into contact with the sills or any other part of the vehicle. Vehicle care and maintenance 1401