2020 VOLKSWAGEN TRANSPORTER refuelling

A WARNING (Continued)
• Switch off your mobile telephone or two-way radio when dealing with fuel. Electro-magnetic radiation can generate sparks which can in turn start a fire.
• Avoid electrostatic discharge and electro-magnetic radiation in the direct vicinity of fuels.
• Never spill fuel in the vehicle or In the lug-gage compartment.
Petrol
1"'111 First read and observe the introductory L-lo::.l.l information and safety warnings & on page 343.
Petrol types
Vehicles with a petrol engine must be run on un-leaded petrol in compliance with the European standard EN 228 => Petrol types are categorised according to their oc-tane number, e.g. 91, 95, 98 or 99 RON (RON = research octane number). The vehicle may be fil. led with petrol that has a higher octane number than the engine requires. However, this does not provide any advantage in terms of fuel consump-tion or engine output. Where petrol complying with the EN 228 standard is not available, Volkswagen Commercial Vehicles dealerships and filling sta-tions will have information on which fuels do com-ply with the EN 228 standard.
Volkswagen Commercial Vehicles recommends petrol with a low sulphur content or sulphur-free petrol for use with this engine. This reduces petrol consumption.
Petrol additives
The quality of petrol influences the running proper-ties, performance and service life of the engine. This is why the vehicle should be refuelled with good quality petrol that has only non-metallic addi-tives pre-added by the petroleum industry. These petrol additives help to prevent corrosion. keep the fuel system clean, and prevent the build-up of de-posits in the engine.
If good quality petrol containing non-metallic addi-tives is not available, or if engine problems arise. the necessary petrol additives must be added to the petrol when refuelling => 344 Whila driving
A WARNING (Continued)
• Comply with any relevant safety Informa-tion and legislation concerning the handling of fuels. Volkswagen Commercial Vehicles recommends "genuine Volkswagen or Audi fuel additives for pet-rol engines". These additives and information on how to use them are available from your Volkswa-gen Commercial Vehicles dealership.
Not all petrol additives are effective. The use of un-suitable petrol additives can cause considerable damage to the engine and catalytic converter. Met-allic additives should be avoided at all times.
Petrol additives on sale that are intended to im-prove knock resistance or increase the octane number can also contain metallic additives => CD
• Before filling up with petrol, check whether the fuel corresponds to the vehicle's require-ments according to the fuel standard Informa-tion at the pump.
• Only use fuel that complies with the EN 228 standard and has the correct octane number. Otherwise, the engine and the fuel system can suffer considerable damage. The engine can al-so lose power or fall.
• The use of unsuitable petrol additives can cause considerable damage to the engine and catalytic converter.
• If, In an emergency, you have to use petrol with an octane number lower than the recom-mended number, drive at medium engine speeds and avoid high engine loading. Avoid high engine speeds and heavy engine loads. Failure to do so can result In engine damage. Fill the tank with petrol with the correct octane number as soon as possible. .,.

A WARNING (Continued)
• If engine oil is spilt on cold engine parts it can heat up and Ignite when the engine Is running.
• Always ensure that the engine oil filler cap Is securely tightened after refilling, and that the dipstick Is properly Inserted back Into the guide tube. This will prevent the engine oil from draining out on to hot engine compo-nents when the engine Is running.
CD
• Do not start the engine if the engine oil level Is above area@. Seek expert assistance. The catalytic converter and the engine could other-wise be damaged.
• When refilling or changing service fluids, please ensure that the correct fluids are added through the correct openings. Incorrect service fluids can cause serious functional problems and engine damage.
Engine oil consumption
n"'n First read and observe the introductory l.-J,:.ll information and safety warnings & on page 353.
Engine oil consumption can vary from engine to engine and can change during the working life of an engine.
The vehicle may consume up to 1.0 litre of engine oil per 2,000 km, depending on how you drive and the conditions in which the car is used. In new ve-
Changing engine oil
n"'n First read and observe the Introductory l.-J,:.ll Information and safety warnings & on page 353.
The engine oil must be changed regularly in ac-cordance with the data given in the service sched-ule.
The engine oil and filter change should be carried out by a qualified workshop due to the special tools and knowledge required, this also applies to the disposal of used oil. Volkswagen Commercial Vehi-cles recommends using a Volkswagen Commercial Vehicles dealership for this purpose.
The engine oil level must never be above I!!S area @. Otherwise oil can be drawn in through the crankcase breather and escape into the atmosphere via the exhaust system. <1
hicles. consumption is likely to be higher for the first 5,000 km. The engine oil level must therefore be checked at regular intervals, preferably when refuelling and before long journeys.
When the engine is working hard the oil level must be kept within area =>Fig. 274 @,for instance dur-ing long motorway cruising in summer, trailer tow-ing or climbing mountain passes. <1
More details on the service intervals can be found in the service schedule.
Additives in the engine oil can cause new engine oil to discolour quickly. This is normal and does not mean that the engine oil should be changed more frequently.
A WARNING
If, In exceptional cases, you have to carry out an oil change yourself, please note the fol-lowing:
• Always wear eye protection. .,.
In the engine compartment 357

Supplementary heater . . . . . . • . . . . . . . . 345 Winter diesel . . . . . . . . . . . . . . . . . . . . . . 345
Diesel engines Technical data . . . . . . . . . . . • . . . . . . . . . 455
Diesel partlcutate filter . . . . . . • . . . . . . . . . 409 ............................. 408 Gear-change indicator . . . . . . . . . . . . . . . 268 Indicator lamp . . . . . . . . . . . • . . . . . . . . . 407 Regeneration . . . . . . . . . . . . . . . . . . . . . . 409 Things to note . . . . . . . . . . . . . . . . . . . . . 346
Differential lock see Brake support systems . . . . . . . . . . . 275
Digital clock . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Digital voice enhancement . . . . . . . . . . . . . 173 Setting the volume . . . . . . . . • . . • . . . . . . 173 Switching on and off . . . . . . . . . . . . . . . . . 173
Dimensions . . . . . . . . . . . . . . . . . . . . . . . . . 452
Dipped beam headlights . . . . . . . . . . . . . . . 108
Display Adaptive cruise control . . . . . . . . . . . . . . . 300
Displays . . . . . . . . . . . . . . . . . . . . . . . . . . 20, 21 Area monitoring system . . . . . . . . . . . . . . 308 Front Assist .. .. .. .. .. .. .. .. .. . .. .. 308 Instrument cluster . . . . . . . . . . . . . . . . . . . 21
Disposal Airbag system . . . . . . . . . . . . . . . . . . . . . 407 Belt tensioner . . . . . . . . . . . . • . . . . . . . . . . 87 End-of-life vehicle . . . . . . . . . . . . . . . . . . 407
Door arresters . . . . . . . . . . . . . . . . . . . . . . . . 54
Door release lever . . . . . . . . . . . . . . . . . . . . 5, 9
Doors .................•............. 45 Manual opening . . . . . . . . . . . . . . . . . . . . 414 Warning lamp . . . . . . . . . • . . . . . • . . . . . . . 45
Drawbar load . . . . . . . . . . . . . . . . . . . . . . . . 140 Loading the trailer . . . . . . . . • . . . . . . . . . 146
Drawers .....................•....... 76
Drink holder . . . . . . . . . . . . . . . . . . . . . • . . . 153 California . . . . . . . . . • . . • . . . . . . . . • . . . 215 Centre console . . . . . . . . . . . . . . . . . . . . . 154 Living area . . . . . . . . . . . . . . . . . . . . . . . . 154
Driver Alert System . . . . . . . . . . . . . . . . . . . 315 Fault . . . . . . . . . . . . . . . . • . . . . . . . . • . . . 316 Function . . . . . . . . . . . . . • . . . . . • . . • . . . 316 Operation by the user . . • . . . . . . . . • . . . 316 Switching on and off........ . . . . . . . . . 316
Driver assist systems see Assist systems . . . . . . . . . . . . . . . . . 282 Driver door Overview ........................... 9
Driving Before setting off . . . . . . . . . . . . . . . . . . . . 33 Data recording . . . . . . . . . . . . . . . . . . . . . 398 Driving abroad . . . • . . . . . . . . . . . . . . . . . . 34 Driving tips . . . . . . . . . . . . . . . . . . . . . . . . . 33 Economically . . . . . . . . . . . . . . . . . . . . . . 278 Engine and transmission guard . . . . . . . . . 33
470 I Index
Fuel gauge . . . . . . . . . . . . . . . . . . . . . . . . 341 Fuel level too low . . . . . . . . . . . . . . . . . . . 341 Off-road driving . . . . . . . . . . . . . . . . . . . . . 33 Parking on a downward incline . . . . . . . . 272 Parking on an upward incline . . . . . . . . . . 272 Preparing for a journey . . . . . . . . . . . . . . . 33 Pulling away on an incline . . . . . . . . . . . . 267 Stopping on an incline . . . . . . . . . . . . . . . 267 Through salt water . . . . . . . . . . . . . . . . . . . 35 Towing ........................... 448 Water on the roads . . . . . . . . . . . • . . . . . . . 35 With a trailer . . . . . . . . . . . . . . . . . . . . . . . 146 with dual clutch gearbox . . . . . . . . . . . . . 266 With Loaded vehicle . . . . . . . . . . . . . . . . . 125 With respect for the environment . . . . . . . 278
Driving abroad Checklist . . . . . . . . . . . . . . . . . . . . . . . . . . 34 Headlights . . . . . . . . . . . . . . . . . • . . • . . . . 111
Driving economically . . . . . . . . . . . . . . . . . 278
Driving safely . . . . . . . . . . . . . . . . . . . . . . . . . 33
Driving through salt water . . . . . . . . . . . . . . 35
Driving through water . . . . . . . . . . • . . . . . . . 35
Driving tips . . . . . . . . . . . . . . . . . . . . . . . . . . . 33 Spare wheel . . . . . . . . . . . . . . . . . . . . . . . 374
Driving with respect for the environment . 278
DSG see Dual clutch gearbox . . . • . . • . . . . . . 266
DSG dual clutch gearbox Changing gear . . . . . . . . . . . . . . . . . . . . . 264 Fault . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 267 Malfunction . . . . . . . . . . . . . . . . . . . . . . . . 268 Pulling away on an incline . . . . . . . . . . . . 267 Safety interlock for ignition key . . . . . . . . 258 Stopping on an incline . . . . . . . . . . . . . . . 267
Dual clutch gearbox . . . . . . . . . . . . . . 260, 266 also refer to Changing gears . . . . . . . . . . 260 Coasting function . . . . . . . . . . . . . . . . . . . 266 Driving . . . . . . . . . . . . . . . . . • . . . . . . . . . 266 Dual clutch gearbox . . . . . . . . . . . . . . . . . 266 Kickdown function . . . . . . . . . . . . . . . . . . 266 Towing ........................... 447 Unlocking the selector lever lock manually .4.15
Dual clutch gearbox DSG . . . . . . . . . . . . . . 264
Dust filter . . . . . . . . . . . . . . . . . . . . . . . . . . . 322
DVD player . . . . . . . . • . . • . . . . . . . . . . . . . . 167 Main menu . . . . . . . . . • . . • . . . . . . . . . . . 171 Settings . . . . . . . . . . . . . . . . . . . . . . . . . . 171
DVE ................................ 173
Dynamic headlight range control .....•... 113
E
E10 Refuelling . . . . . . . . . . . . . . . . . . . • . . . . . 344 EDL see Brake support systems . . . . . . . . . . . 275

Push-starting . . . . . . . . . . . . . . . . . . . . . . . . 257
R
Radar sensor . . . . . . . . • . . . . . . . . . . . 301, 309
Radio reception Aerial . . . . . . . . . . . . . . . . . . . . . . . . . . . . 406 Fault .........•...........•....... 406
Rail transport . . . . . . . . . . . . . . . . . . . . . . . . 405
Rain sensor . . . . . . . . . . . . . . . . . . . . . . . . . . 119 Fault . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120
Ratchet straps . . . . . . . . . . . . . . . . . . . . . . . 128
Reading lights ...............•........ 114
Rear-seat telephony . . . . . . . . . . . . . . . . . . 187 Components . . . . . . . . . . . . . . . . . . . . . . . 189 First user pairing . . . . . . . . . . . • . . . . . . . 190 Function . . . . . . . . . . . . . . . . . . . . . . . . . . 190 Pairing . . . . . . . . . . . . . . . . . . . • . . . . . . . 190 Private mode . . . . . . . . . . . . . . . . . . . . . . 191 Telephone handset . . . . . . . . . . • . . . . . . . 191 User pairing . . . . . . . . . . . . . . . . . . . . . . . 190
Rear-view mirror . . . . . . . • . . . . . . . . . . . . . 122
Rear Assist Reversing camera . . . . . . . . . . . . . . . . . . 291
Rear axle differential lock . . . • . . . . . . . . . . 286 Functioning principle . . . . . . . . . . . . . . . . 286 Noises ........................... 286 Not switching on . . . . . . . . . . . . . . . . . . . . 286 Switching off . . . . . . . . . . . . . . . . . . . . . . . 286 Switching on . . . . . . . . . . . . . . . . . . . . . . . 286 Tyre wear . . . . . . . . . . . . . . . . . . . . . . . . . 286
Rear seat entertainment system . . . . . . . . 165 Care and protection . . . . . . . . . . . . . . . . . 165 Changing the language . . . . . . • . . 171 Components . . . . . . . . . . . . . . . . . . . . . . . 166 Controls on the LCD screen . . . . . . . . . . . 168 DVD player. . . . . . . . . . . . . . . . . . . . . . . . 167 Folding the LCD screen out and in . . . . . 167 Folding the screen out and in . . . . . . . . . . 167 Function settings . . . . . . . . . . . . . . . . . . . 171 Image settings . . . . . . . . . . .. . . . . . . . . . . 171 Main menu (DVD player) . . . . . • . . . . . . . 171 Main menu (screen) . . . . . . . . . . . . . . . . . 171 Remote control . . . . . . . . . . . . . . . . . . . . . 169 Settings on the DVD player . . . . . . . . . . . 171 Settings on the LCD screen . . . . . . . . . . . 170
Rear view camera system Camera .......................... 293 Camera lens . . . . . . . . . • . . . . . . . . . . . . . 293 Cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . 293 General information . . . • . . . . . . . . . . . . . 292 Operating . . . . . . . . . . . . . . . . . . . . . . . . . 294 Parking . . . . . . . . . . . . . . . . . . . . . . . . . . . 295 Requirements . . . . . . . . • . . . . . . . . . . . . . 292 Settings . . . . . . . . . . . . . . . . . . . . . . . . . . 292 Switching on and off . . . . . . . . . . . . . . . . . 294 Rear window heating . . . . . . . . . . 324, 326, 328
Recommendation for rest breaks . . . . . . . 315 Function . . . . . . . . . . . . . . . . . . . . . • . . . . 316 Operation by the user . . . . . . . . . . . . . . . 316 Switching on and off................. 316
Recording data during a journey . . . . . . . . 398
Rectifying faults on the camping equip-ment .............................. 254
Recycling end-of-life vehicles . . . . . . . . . . 407 Refitting . . . . . . . . . . . . . . . . . . . . . . . . 396, 405
Refrigerator box, Business . . . . . . . . . . . . 186 Battery monitor . . . . . . . . . . . . . . . . . . . . . 187 Cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . 187 Refrigerator box, California . . . . . . . . . . . . 241 Cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . 242
Refuelling E10 . . . . . . . . . . . • . . . . . . . . • . . . . . . . . . 344
Regeneration . . . . . . . . . . . . . . . . . . . . . . . . 409
Remote control Rear seat entertainment system . . . . . . . 169
Remote control key Indicator lamp . . . . . . . . . . . • . . . . . . . . . . 38 see Key . . . . . . . . . . . . . . . . . . . . . . . . . . . 37 Synchronising . . . . . . . . . . . . . . . . . . . . . . 39
Remote control (supplementary heating system) . . . . . . . . . . . . . . . . . . . . . . . . . . . 335 Auxiliary coolant heater . . . . . . . . . . . . . . 335 Auxiliary heater . . . . . . . . . . . . . . . . . . . . 335 Replacing the battery . . . . . . . . . . . . . . . . 337
Removable ashtray . . . . . . . . . . . . . . . . . . . 162
Remove and Install Single seats in the passenger compartment .7.3
Removing and Installing 3-seat bench . . . . . . . . . . . . . . . . . . . . . . . 74 Bench seaUbed, California . . . . . . . . . . . . 195 Single seats in the passenger compartment .7.3
Removing Ice . . . . . . . . . . . . . . . . . . . . . . . . 383
Removing snow . . . . . . . . . . . . . . . . . . . . . . 383 Removing wax . . . . . . . . . . . . . . . . . . . . . . . 383 Renewing parts . . . . . . . . . . . . . . . . . . . . . . 394
Repairing stone chips (note) Windscreen . . . . . . . . . . . . . . . . . . . . . . . 396
Repairs . . . . . . . . . . • . . . . . . . . . . . . . . 394, 396 Airbag system . . . . . . . . . . . . . . . . . . . . . 397 Lifting platform . . . . . . . • . . . . . . . . . . 401 Plates . . . . . . . . . . . . . . • . . . . . . . . . . . . . 405 Stickers . . . . . . . . . . . . . . . . . . . . . . . . . 405 Windscreen . . . . . . . . . . . . . . . . . . . . . . . 396 Replacement key see Key . . . . . . . . . . . . . . . . . . . . . . . . . . . 37 Replacement parts . . . . . . . . . . . . . . . . . . . 395
Reprogramming control units . . . . . . . . . . 399
Requirements Rear view camera system . . . . . • . . . . . . 292
Index 477