2020 VOLKSWAGEN TRANSPORTER oil type

Capacities
r--('n First read and observe the introductory L-W.I information and safety warnings & on page 340.
Checks when filling the tank
r--r'n First read and observe the introductory L-W.I information and safety warnings & on page 340.
Checklist
Never carry out any work on the engine or in the engine compartment if you are not familiar with the necessary procedures and the general safety re-quirements or if the correct operating equipment, fluids and unsuitable tools are not available 350, Preparation for working in the engine compartment! The work should be carried out by a qualified workshop if you are uncertain. Please en-sure that the following are checked regular1y, pref-erably every time you fill the tank:
..( Windscreen washer fluid level 116
..( Engine oil level 353
Fuel
c:QJ Introduction
This chapter contains information on the following subjects:
Petrol
Diesel ...
344 345
Different engines require different fuels. The facto-ry-fitted sticker on the inside of the tank flap indi-cates the fuel type that is required for your particu-lar vehicle.
Volkswagen Commercial Vehicles recommends us-ing fuels with a low sulphur content or which are sulphur-free in order to reduce fuel consumption and prevent damage to the engine.
If the engine is not running smoothly or begins to judder, this can indicate poor or inadequate fuel quality, e.g. water in the fuel. If these symptoms appear, reduce the vehicle speed immediately and drive to the nearest qualified workshop at medium engine speeds, avoiding high engine loading. If these symptoms occur immediately after the vehi-
Fuel tank capacity
Approx. 80.0 I,
..( Engine coolant level 358
..( Brake fluid level 269
..( Tyre pressure 367
..( Vehicle lighting necessary for traffic safety:
-Turn signals
-Side lights, dipped beam headlights and main beam headlights
-Tail light cluster
-Brake lights
-Rear fog light 1 08
Information on changing bulbs 432.
cle has been refuelled, switch the engine off as soon as it is safe to do so and seek expert assis-tance. This can help to prevent further damage.
Additional information and warnings:
• Filling the tank 340
• Engine management system and exhaust puri-fication system 407
• Service schedule
A WARNING
Incorrect handling of fuel can cause explo-sions, fire, serious burns and other injuries.
• Fuel is highly explosive and inflammable.
• Never handle fuel near open flames, sparks or glowing matter (e.g. cigarettes).
• Keep naked flames, hot parts and sparks at a safe distance.
At the filling station 1343

The correct engine oil is important for the function and service life of the engine. A special high quali-ty multigrade oil has been filled at the factory and this can normally be used as an all-season oil.
If possible, only use Volkswagen-approved engine oil =>CD. To comply with the requirements of the flexible service, only use approved flexible service engine oil that complies with the corresponding VW standard =>table on page 355. The engine oils listed are multigrade high-lubricity oils.
Engine oils are constantly being developed and im-proved. Volkswagen Commercial Vehicles dealers are kept up to date with regard to any changes. Volkswagen Commercial Vehicles therefore recom-mends having engine oil changes done by a Volks-wagen Commercial Vehicles dealer.
The quality of the engine oil is not only tailored to the requirements of engines and exhaust gas treat-ment systems, but also to fuel quality. Due to the
way in which a combustion engine works, engine oil always comes into contact with combustion resi-dues and fuel, which has a knock-on effect on the ageing process of the oil.
The quality of fuels can vary greatly between indi-vidual markets and this must be taken into account when selecting the correct engine oil.
The use of engine oils compliant with the VW 504 00 und VW 507 00 specifications requires a fuel quality compliant with EN 228 (petrol) and EN 590 (diesel), or fuel of an equivalent quality. Engine oils compliant with VW 504 00 und VW 507 00 are therefore unsuitable for use in a large number of markets.
Permitted engine oil specifications =>CD
Engine type Flexible service QIS, QIS Fixed service Ql1, Ql2, Q13, Ql4, Ql5
110 kW petrol engine VW504 00
150 kW petrol engine -
All diesel engines with DPF VW507 00
All diesel engines without DPF VW507 00
CD
• Do not add any additional lubricants to the engine oil. Any damage caused by the use of such additives is not covered by the warranty.
• Only engine oil specifications that have been approved for use with the engine should be used. Using other engine oils can cause en-gine damage.
• Another engine oil can be used in the event of an emergency if the listed engine oils (=>table on page 355) are not available. To
vw 502 00
VW502 00
VW507 00
VW505 01
CD
avoid damaging the engine, a maximum quanti-ty of 0.5 litres of the following engine oil may be used only once until the next oil change:
-Petrol engines: standards ACEAA3/B4 or API SN (API SM).
-Diesel engines: standards ACEA C3 or APICJ4.
In the engine compartment 1355

type. Refer to the vehicle documentation and ask a Volkswagen Commercial Vehicles dealership if necessary. Handling wheels and tyres
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Fig. 280 How to swap wheels.
.....-r'n First read and observe the introductory L-W! Information and safety warnings & on page 367.
The tyres are the most used and most underesti-mated parts of a vehicle. Tyres are very important as the narrow tyre surfaces are the only contact between the vehicle and the road.
The service life of tyres is dependent on tyre pres-sure, driving style handling and fitting.
The tyres and wheel rims are an essential part of the vehicle's design. The tyres and rims approved by Volkswagen Commercial Vehicles are specially matched to the characteristics of the vehicle and make a major contribution to good road holding and safe handling.
Avoiding damage to the tyres
• If you have to drive over a kerb or similar obsta-cle, drive slowly and at a right angle if possible.
• Inspect the tyres regularly for damage such as cuts. cracks or blisters.
• Remove foreign objects that are in the outer tyre tread and have not penetrated the Inner tyre 373.
• Always respond to any warning messages giv-en by the tyre monitoring system=:opage 318.
• Damaged or worn tyres must be replaced im-mediately =:o page 373.
• Regularly check the tyres for hidden damage =:-page 373.
368 Cleaning and maintenance
• Never exceed the top speed and load permitted for the tyres that are fitted =:o page 375.
• Protect the wheels, including the spare wheel, from contact with corrosive substances, including oils, lubricants, fuel and brake fluid =:o &.
• Replace missing dust caps immediately.
Tyres with directional tread pattern
Tyres with directional tread pattern have been de-veloped to roll in one direction only. An arrow on the tyre sidewall indicates the direction of rotation on tyres with directional tread =:o page 375. The di-rection of rotation must be adhered to. This is the only guarantee for optimum grip and helps to avoid aquaplaning, excessive noise and wear.
If, however, the tyre is fitted in the opposite direc-tion to the tread pattern, you must take more care when driving as the tyre is now no longer being used according to its designation. This is particu-larly important on wet roads. The tyres must be re-placed as quickly as possible or be fitted with the tread in the correct direction.
Rotating wheels front to rear
Regularly rotating the wheels as shown in the illus-tration =:o Fig. 280 is recommended to help ensure that tyres wear evenly. All the tyres will then last for about the same time.
Volkswagen Commercial Vehicles recommends having the wheels changed by a qualified work-shop.
Tyres that are older than 6 years
Tyres age through physical and chemical process-es that can impair their function. Tyres that are stored unused for an extended period will harden and become brittle more quickly than tyres which are in constant use.
Volkswagen Commercial Vehicles recommends re-placing tyres that are more than 6 years old with new tyres. This also applies for tyres, including the spare wheel, which appear to still be in good con-dition and whose tread depth has not yet reached the minimum value stipulated by legislation =:o &.
The age of a tyre can be determined from the man-ufacturing date, which Is a component of the tyre identification number (TIN) =:o page 375. .,..

Storing tyres
Mark tyres before you remove them to indicate the direction of rotation. This ensures you will be able to mount them correctly when you replace them (left, right, front, rear). When removed, the wheels or tyres should be stored in a cool, dry and pref-erably dark place. Do not store tyres mounted on the rim vertically.
Any tyres not fitted on rims should be kept in suita-ble sleeves to protect against dirt and should be stored vertically (standing on the tread).
All-terrain tyres
Some vehicles can be fitted at the factory with "all-terrain tyres". These tyres have a deep-tread pro-file that alters the vehicle's driving properties (such as comfort, consumption, braking distance, corner-Ing behaviour, rolling noise)=>&.
A WARNING
Corrosive liquids and other substances can cause visible and Invisible damage to the tyres, which can cause the tyre to burst.
• Always keep chemicals, oils, lubricants, fuel, brake fluid and other corrosive substan-ces away from the tyres.
A WARNING
Old tyres (even if never used) can suddenly lose pressure or burst, especially at high speeds. This can cause accidents and seri-ous injuries.
• Avoid using tyres that are more than six years old. If you have no alternative, drive slowly and with extra care at all times.
Rims
,....-('n First read and observe the Introductory L-J.:.ll information and safety warnings & on page 367.
The design of the wheel bolts is matched to the rims. If different rims are fitted, the correct wheel bolts with the right length and correctly shaped bolt heads must be used. This ensures that wheels are fitted securely and that the brake system works properly =>page 420.
For technical reasons, it is not generally possible to use the wheels from other vehicles. This can al-so apply to wheels of the same vehicle type.
A WARNING
The deep-tread profile of all-terrain tyres can considerably increase the braking distance or cornering behaviour and thus cause acci-dents and serious injuries.
• Always bear the modified vehicle handling in mind, and drive carefully.
CD
Avoid heavy impacts and drive round obstacles whenever possible. Tyres, particularly low-pro-file tyres, can be considerably compressed and deformed by potholes and curb edges especial-ly. This can cause the tyre's webbing reinforce-ment to brake, and cause dents or rips on the side walls or deformations or cracks on the rims.
Old tyres should be disposed of as required !!IS by legislation. The tyres and rims approved by Voikswagen Com-mercial Vehicles are specially matched to the char-acteristics of the vehicle and make a major contri-bution to good road holding and safe handling.
Wheel bolts
Wheel boils must always be tightened with the cor-rect tightening torque =>page 420.
Rims with bolted-on rings
Rims with bolted-on rings consist of several com-ponents. These components are fastened using special bolts and special fastening technology. This ensures that the wheel functions proper1y, does not leak, remains safe and runs true. For this reason, damaged rims should be replaced. They may only .,..
Wheels and tyres I 369

• We recommend that you use a soft sponge or commercially available lint-free microfibre cloth for cleaning jobs
• Clean Alcantara® surfaces with a slightly damp cotton or woollen cloth or a commercially available lint-free microfibre cloth
General surface soiling of the upholstery and fabric trim can be cleaned with a commercially available foam cleaner.
If the upholstery and fabric trims are generally heavily soiled, consult a Volkswagen dealership for information on suitable cleaning methods before attempting any cleaning. If required, take the vehi-cle to a specialist cleaning company.
Treating stains
When treating stains, it may be necessary to clean the entire surface and not just the stain itself. This particularly applies if the surface shows general signs of wear. The cleaned area could otherwise be lighter than the surrounding area. If in doubt, consult a specialist cleaning company.
Type of stain Recommended cleaning method for seat cushions and upholstery
Water-based stains, e.g. cof-fee, fruit juice. -Moisten a sponge using water from a spray bottle and treat the stain by wiping in a circular motion. -Wipe clean with an absorbent, dry cloth.
Stubborn stains, e.g. choco--Only use detergents that have been approved by Volkswagen. late, foundation. -If required, have the upholstery cleaned by a specialist cleaning compa-ny.
Oily stains, e.g. oil, lipstick. -Only use detergents that have been approved by Volkswagen. -If required, have the upholstery cleaned by a specialist cleaning compa-ny.
A WARNING CD
If there is a fault in the airbag system, the air-bag may not trigger correctly, may not trigger at all or may trigger unexpectedly. This can cause severe or fatal injuries.
• The airbag system should be checked by a qualified workshop as soon as possible.
Q)
If the upholstery on electrically adjustable seats or on seat cushions containing airbag components gets wet, electric components and the vehicle electrics could be damaged.
• Wet seat cushions should be promptly dried out, and their system components checked, at a qualified workshop.
• Do not use steam cleaners as the steam pushes the soiling into the fabric and sets it.
390 Cleaning and maintenance
• High-pressure cleaners and coolant sprays can damage the upholstery.
Q)
• Brushes should be used on carpets and mats only. Other surfaces could be damaged by brushes.
• When washing paste or fine detergent solu-tions are applied with a damp cloth or sponge, visible edges may appear on the upholstery once it has dried. This can be due to substan-ces such as surfactants. These edges are usu-ally difficult or even Impossible to remove.
Q)
• Do not soak Alcantara® under any circum-stances.
• Do not use leather care products, solvents, wax polish, shoe cream, stain removers or sim-ilar products on Alcantara®.
• Do not use brushes if cleaning with liquids. This could damage the surface of the material.

Cleaning and caring for natural leather covers
r-f"'n First read and observe the introductory L-.I.::.U information and safety warnings & on page 388.
Please contact a Volkswagen Commercial Vehicles dealership or other qualified workshop if you have any questions on cleaning and caring for the leath-er equipment in your vehicle.
Care and use
Natural leather is sensitive as it does not have a uniform coating of dye.
• Use a leather cream with sunlight protection and impregnation properties on a regular basis and always after cleaning. The cream nourishes the leather, keeps it breathable and supple and repla-ces lost moisture. lt also protects the surface.
• Leather should be cleaned every 2 to 3 months and fresh stains removed.
Type of stain Cleaning
• Treat the leather with a special leather care product every six months
• Apply cleaning and care products sparingly.
• Remove fresh stains such as ink, ball-point pen ink, lipstick, shoe cream etc. as quickly as possi-ble.
• Look after the pigment. Use a special coloured leather cream to refresh the colour where necessa-ry.
• Wipe it off with a soft cloth.
Cleaning
Volkswagen Commercial Vehicles recommends that you use a damp cotton or wool cloth for gener-al cleaning purposes.
Do not let the water soak through the leather or soak into the seams.
Stubborn stains -Wring out the cloth thoroughly before use and apply a mild soap solu-tional. -Dry with an absorbent, dry cloth.
Water-based stains, e.g. cof--Remove fresh stains with an absorbent cloth. fee, tea, juice, blood etc. -If the stain has already dried, use a suitable cleaning agent
Oily stains, e.g. oil, lipstick etc. -Remove fresh stains with an absorbent cloth. -Use a suitable cleaning product for stains that are not yet on the surface
-Treat dry stains with a grease-removing spray
Difficult stains, e.g. biro, felt tip pen, nail varnish, emul-sion paint. shoe polish etc.
-Dry with an absorbent, dry cloth. -Clean with a suitable leather stain remover.
•I Mild soap solut1on: 2 tablespoons of neutral soap diluted in 1 lilre of water
CD
• Do not use solvents, wax polish, shoe cream, spot removers or similar products on leather.
• Stains cannot be removed if they has been left on the leather for a long time and have pe-netrated the surface.
• Spilt liquids should be cleaned immediately using an absorbent cloth as the leather surface and the stitching absorb liquids quickly.
CD
• If the car is left standing outdoors for long periods, the leather should be protected against direct sunlight to prevent it from fad-Ing.
m However, slight colour variations will arise in W normal use. Vehicle care and maintenance 391

A wARNING
Check the condition of all seat belts regularly. If the belt webbing or any other part of the seat belt becomes damaged have it removed and replaced immediately by a qualified workshop. Damaged seat belts are very dan-gerous and can cause severe or fatal injuries.
• Never use chemical cleaning agents on the seat belts or their components. Further-more the seat belts may not come Into con-tact with corrosive fluids, solvents or sharp objects. These could considerably weaken the webbing.
• After cleaning, allow seat belts to dry completely before rolling them up. Otherwise the automatic belt retractors could become damaged and thus Impair their function.
Cleaning cool box
)""""'('n First read and observe the Introductory L.-J,:,JJ Information and safety warnings & on page 388.
Cleaning seat rails
)""""'('n First read and observe the introductory information and safety warnings & on page 388.
Clean the surface of the seat rails on a regular ba-sis
• Use a narrow nozzle on a vacuum cleaner to remove sand, dirt etc. from the seat rails.
Cleaning opaque shades
)""""'('n First read and observe the introductory information and safety warnings & on page 388.
For the best cleaning results have the opaque shades dry cleaned.
A WARNING (ConUnued)
• Avoid allowing foreign bodies or liquids to enter the slot for the seat belt buckle. This could prevent the belt buckle and seat belt from working properly.
• Never try to repair, modify or remove the seat belts yourself.
• Damaged seat belts must be replaced im-mediately with new seat belts approved by Volkswagen Commercial Vehicles for your ve-hicle type. Seat belts subjected to stress and stretched during an accident must be re-placed by a qualified workshop. Renewal may be necessary even if there is no apparent damage. The belt anchorage should also be checked.
• Clean the cool box with a household detergent before using it for the first time and whenever it needs cleaning.
• To prevent mould and mildew from forming in the cool box when it is not being used for long peri-ods, place a folded dry towel between the box and its lid.
CD
If seats are moved when the seat rails are soiled, the seat rails and the seat feet could be damaged.
Please refer to the information on the labels sewn into the opaque shades before cleaning in a wash-ing machine.
Vehicle care and maintenance 393

Accessories, modifications, repairs and renewal of parts
o::n Introduction
This chapter contains information on the following subjects:
Running-in 394
Accessories and replacement parts 395 Service fluids and consumables . . . . . . . . . . . 395
Repairs and technical modifications . . . . . . . . 396
Repairs and faults in the airbag system . . . . . 397
Retrofitting two-way radios . . . . . . . . . . . . . . . . 398
Information stored in the control units . . . . . . . 398 Using a mobile telephone in the vehicle without a connection to the external aerial . . 399
Vehicle lifting points 401
Additional information and warnings:
• Seat belts '*page 79
• Airbag system '*page 87
• Towing a trailer 139
• Ashtray and cigarette lighter 161
• Electrical sockets 163
• Braking, stopping and parking '*page 269
• Pull-away assist systems 282
• ParkPilot 287
• Reversing camera (Rear Assist) '*page 291
• Cruise control system (CCS) 295
• Driver Alert System 315
• Tyre monitoring system 318
• Preparation for working in the engine compart-ment page 350
• Engine oil 353
• Engine coolant '*page 358
• Battery 362
Running-in
r--('n First read and observe the introductory L-J.:.lJ information and safety warnings & on page 394.
Please follow the regulations concerning running-in new parts.
394 I Cleaning and maintenance
• Cleaning and caring for the vehicle exterior 380
• Cleaning and caring for the interior 388
• Consumer information 404
• Radio, provision for mobile tele-phone, infotainment system, navigation system
A WARNING
Unsuitable spare parts and accessories, In-correctly carried out work, modifications and repairs can lead to damage to the vehicle and cause accidents and serious Injuries.
• Volkswagen Commercial Vehicles strongly recommends you use only approved Volks-wagen accessories and Volkswagen Genuine Parts®. These parts and accessories have been specially tested by Volkswagen Com-mercial Vehicles for suitability, reliability and safety.
• Repairs and modifications to your vehicle should only be carried out by a qualified workshop. Qualified workshops have the nec-essary tools, diagnostic equipment, repair In-formation and qualified personnel.
• Never fit parts to your vehicle that are In any way different from the factory-fitted parts.
• Never secure or mount objects such as drink holders or telephone holders on or next to the airbag covers or within the deployment zone of the airbag.
• Only use rim/tyre combinations which have been approved by Volkswagen Commer-cial Vehicles for your vehicle type. Running in a new engine
Any new engine has to be run in during the first 1 ,500 kilometres. During its first few hours of run-ning, the internal friction in the engine is greater than later on when all the moving parts have bed-ded down.
The style of driving during the first 1 ,500 kilometres will also affect the engine quality. Even after this time-and especially with a cold engine-drive the .,.