2020 VOLKSWAGEN TRANSPORTER light

• We recommend that you use a soft sponge or commercially available lint-free microfibre cloth for cleaning jobs
• Clean Alcantara® surfaces with a slightly damp cotton or woollen cloth or a commercially available lint-free microfibre cloth
General surface soiling of the upholstery and fabric trim can be cleaned with a commercially available foam cleaner.
If the upholstery and fabric trims are generally heavily soiled, consult a Volkswagen dealership for information on suitable cleaning methods before attempting any cleaning. If required, take the vehi-cle to a specialist cleaning company.
Treating stains
When treating stains, it may be necessary to clean the entire surface and not just the stain itself. This particularly applies if the surface shows general signs of wear. The cleaned area could otherwise be lighter than the surrounding area. If in doubt, consult a specialist cleaning company.
Type of stain Recommended cleaning method for seat cushions and upholstery
Water-based stains, e.g. cof-fee, fruit juice. -Moisten a sponge using water from a spray bottle and treat the stain by wiping in a circular motion. -Wipe clean with an absorbent, dry cloth.
Stubborn stains, e.g. choco--Only use detergents that have been approved by Volkswagen. late, foundation. -If required, have the upholstery cleaned by a specialist cleaning compa-ny.
Oily stains, e.g. oil, lipstick. -Only use detergents that have been approved by Volkswagen. -If required, have the upholstery cleaned by a specialist cleaning compa-ny.
A WARNING CD
If there is a fault in the airbag system, the air-bag may not trigger correctly, may not trigger at all or may trigger unexpectedly. This can cause severe or fatal injuries.
• The airbag system should be checked by a qualified workshop as soon as possible.
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If the upholstery on electrically adjustable seats or on seat cushions containing airbag components gets wet, electric components and the vehicle electrics could be damaged.
• Wet seat cushions should be promptly dried out, and their system components checked, at a qualified workshop.
• Do not use steam cleaners as the steam pushes the soiling into the fabric and sets it.
390 Cleaning and maintenance
• High-pressure cleaners and coolant sprays can damage the upholstery.
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• Brushes should be used on carpets and mats only. Other surfaces could be damaged by brushes.
• When washing paste or fine detergent solu-tions are applied with a damp cloth or sponge, visible edges may appear on the upholstery once it has dried. This can be due to substan-ces such as surfactants. These edges are usu-ally difficult or even Impossible to remove.
Q)
• Do not soak Alcantara® under any circum-stances.
• Do not use leather care products, solvents, wax polish, shoe cream, stain removers or sim-ilar products on Alcantara®.
• Do not use brushes if cleaning with liquids. This could damage the surface of the material.

Cleaning and caring for natural leather covers
r-f"'n First read and observe the introductory L-.I.::.U information and safety warnings & on page 388.
Please contact a Volkswagen Commercial Vehicles dealership or other qualified workshop if you have any questions on cleaning and caring for the leath-er equipment in your vehicle.
Care and use
Natural leather is sensitive as it does not have a uniform coating of dye.
• Use a leather cream with sunlight protection and impregnation properties on a regular basis and always after cleaning. The cream nourishes the leather, keeps it breathable and supple and repla-ces lost moisture. lt also protects the surface.
• Leather should be cleaned every 2 to 3 months and fresh stains removed.
Type of stain Cleaning
• Treat the leather with a special leather care product every six months
• Apply cleaning and care products sparingly.
• Remove fresh stains such as ink, ball-point pen ink, lipstick, shoe cream etc. as quickly as possi-ble.
• Look after the pigment. Use a special coloured leather cream to refresh the colour where necessa-ry.
• Wipe it off with a soft cloth.
Cleaning
Volkswagen Commercial Vehicles recommends that you use a damp cotton or wool cloth for gener-al cleaning purposes.
Do not let the water soak through the leather or soak into the seams.
Stubborn stains -Wring out the cloth thoroughly before use and apply a mild soap solu-tional. -Dry with an absorbent, dry cloth.
Water-based stains, e.g. cof--Remove fresh stains with an absorbent cloth. fee, tea, juice, blood etc. -If the stain has already dried, use a suitable cleaning agent
Oily stains, e.g. oil, lipstick etc. -Remove fresh stains with an absorbent cloth. -Use a suitable cleaning product for stains that are not yet on the surface
-Treat dry stains with a grease-removing spray
Difficult stains, e.g. biro, felt tip pen, nail varnish, emul-sion paint. shoe polish etc.
-Dry with an absorbent, dry cloth. -Clean with a suitable leather stain remover.
•I Mild soap solut1on: 2 tablespoons of neutral soap diluted in 1 lilre of water
CD
• Do not use solvents, wax polish, shoe cream, spot removers or similar products on leather.
• Stains cannot be removed if they has been left on the leather for a long time and have pe-netrated the surface.
• Spilt liquids should be cleaned immediately using an absorbent cloth as the leather surface and the stitching absorb liquids quickly.
CD
• If the car is left standing outdoors for long periods, the leather should be protected against direct sunlight to prevent it from fad-Ing.
m However, slight colour variations will arise in W normal use. Vehicle care and maintenance 391

Accessories, modifications, repairs and renewal of parts
o::n Introduction
This chapter contains information on the following subjects:
Running-in 394
Accessories and replacement parts 395 Service fluids and consumables . . . . . . . . . . . 395
Repairs and technical modifications . . . . . . . . 396
Repairs and faults in the airbag system . . . . . 397
Retrofitting two-way radios . . . . . . . . . . . . . . . . 398
Information stored in the control units . . . . . . . 398 Using a mobile telephone in the vehicle without a connection to the external aerial . . 399
Vehicle lifting points 401
Additional information and warnings:
• Seat belts '*page 79
• Airbag system '*page 87
• Towing a trailer 139
• Ashtray and cigarette lighter 161
• Electrical sockets 163
• Braking, stopping and parking '*page 269
• Pull-away assist systems 282
• ParkPilot 287
• Reversing camera (Rear Assist) '*page 291
• Cruise control system (CCS) 295
• Driver Alert System 315
• Tyre monitoring system 318
• Preparation for working in the engine compart-ment page 350
• Engine oil 353
• Engine coolant '*page 358
• Battery 362
Running-in
r--('n First read and observe the introductory L-J.:.lJ information and safety warnings & on page 394.
Please follow the regulations concerning running-in new parts.
394 I Cleaning and maintenance
• Cleaning and caring for the vehicle exterior 380
• Cleaning and caring for the interior 388
• Consumer information 404
• Radio, provision for mobile tele-phone, infotainment system, navigation system
A WARNING
Unsuitable spare parts and accessories, In-correctly carried out work, modifications and repairs can lead to damage to the vehicle and cause accidents and serious Injuries.
• Volkswagen Commercial Vehicles strongly recommends you use only approved Volks-wagen accessories and Volkswagen Genuine Parts®. These parts and accessories have been specially tested by Volkswagen Com-mercial Vehicles for suitability, reliability and safety.
• Repairs and modifications to your vehicle should only be carried out by a qualified workshop. Qualified workshops have the nec-essary tools, diagnostic equipment, repair In-formation and qualified personnel.
• Never fit parts to your vehicle that are In any way different from the factory-fitted parts.
• Never secure or mount objects such as drink holders or telephone holders on or next to the airbag covers or within the deployment zone of the airbag.
• Only use rim/tyre combinations which have been approved by Volkswagen Commer-cial Vehicles for your vehicle type. Running in a new engine
Any new engine has to be run in during the first 1 ,500 kilometres. During its first few hours of run-ning, the internal friction in the engine is greater than later on when all the moving parts have bed-ded down.
The style of driving during the first 1 ,500 kilometres will also affect the engine quality. Even after this time-and especially with a cold engine-drive the .,.

Lit up Possible cause Solution
Drive in 4th gear (manual gearbox) or in gear D (DSG® dual clutch gearbox) at a speed of at
Diesel particulate filter has become satura-least 70 km/h (43 mph) for approximately 15 mi-nutes. ted with soot (except for courier vehicles). Observe the valid speed limits &. Go to the nearest qualified workshop if the indi-cator lamp still does not go out 409.
If possible, do not switch off the engine.
Only for specially equipped courier vehi-Please observe the applicable regulations for switching off the engine in special traffic situa-cles: lions (e.g. at level The indicator diesel particulate filter is being regenerated. lamp switches off when the diesel particulate fil-ter has been regenerated.
Flashes Possible cause Solution
Fault in engine management system (diesel The engine should be checked by a qualified } engine).
Misfiring, which damages the catalytic con-vert er.
Several warning and indicator lamps will light up briefly as a functional check when the ignition is switched on. They will go out after a few seconds.
A WARNING
Please observe legal requirements If cleaning the diesel particulate filter when in traffic.
• Follow driving recommendation only if visibility, weather, road and traffic conditions are suitable.
• Do not endanger other vehicles on the road.
A WARNING
The exhaust fumes contain carbon monoxide, an odourless and colourless toxic gas. Car-bon monoxide can cause people to lose con-sclousness. lt can also cause death.
• Never start or run the engine In unventlla-ted or closed spaces.
• Never leave the engine running If you leave the vehicle unattended.
Catalytic converter
,..-('n First read and observe the introductory L-J,:.U Information and safety warnings & on page 407.
408 I Cleaning and maintenance
workshop as soon as possible.
Decrease speed. Drive carefully to the next qualified workshop. The engine should be checked.
CD
To avoid damage to your vehicle, always ob-serve the Indicator lamps and associated warn-Ing texts.
m If the indicator lamps -.. c or EPC are lit up, L!J fuel consumption may be higher and engine performance reduced. The catalytic converter is used for exhaust gas post-treatment and helps to reduce exhaust emis-sions. To help ensure long-term functionality in the exhaust system and the catalytic converter: .,.

• Use unleaded petrol only.
• Do not allow the fuel tank to run empty.
• Do not overfill engine oil 353.
• Do not tow-start the vehicle. Use jump leads 443.
If you notice misfiring, uneven running or loss of power when the vehicle is moving, reduce speed Immediately. The vehicle should be inspected at
Diesel particulate filter
r-f'n First read and observe the Introductory L-J,:,.IJ Information and safety warnings & on page 407.
The diesel particulate filter filters out soot particles in the exhaust gas. The soot particles gather in the filter and are burnt under high temperatures peri-odically (regeneration). Heat produced can warm the engine.
Regeneration can cause noises, light smells and delay in radiator fan irrespective of the outside temperature, even after the engine is switched off.
To assist the regeneration of diesel particle filter, Volkswagen recommends that you avoid making only short journeys. In vehicles with a DSG® dual clutch gearbox the engine speed can increase while the vehicle is being driven. However, the indi-cator lamp • will not light up.
Observe the following points to ensure that the ex-haust system and the diesel particulate filter will work properly for a long time:
the nearest qualified workshop. If this happens, un-bumt fuel can enter the exhaust system and es-cape into the atmosphere. The catalytic converter can also be damaged by overheating.
Even when the exhaust purification system is W working perfectly, there may be a smell of sulphur from the exhaust in some conditions. This depends on the sulphur content of the fuel being used. <1
• Only use diesel with low sulphur levels 343.
• Never use biodiesel, petrol or heating oil.
• Do not allow the fuel tank to run empty.
• Do not overfill engine oil 353.
• Do not tow-start the vehicle. Use jump leads =page 443.
Even when the exhaust purification system is W working perfectly, there may be a smell of sulphur from the exhaust in some conditions. This depends on the sulphur content of the fuel being used.
m Note for courier vehicles: vehicles with diesel l!J particulate filter are identified accordingly with Vehicle care and maintenance 409