2020 VOLKSWAGEN TRANSPORTER ignition

• Switch on the ignition and the hazard warning lights.
• Once both vehicles are in motion, release the clutch.
• As soon as the engine starts, press the clutch and put the gear into neutral. This helps to prevent driving into the towing vehicle.
Notes on towing
i"""fl1 First read and observe the introductory L-W! information and safety warnings & on page 446.
Fixed towing eye at rear
On vehicles without a towing bracket there is a fixed towing eye under the bumper at the rear right.
Towing bracket instead of a fixed towing eye
If the vehicle has a factory-fitted towing bracket, it should also be used for towing other vehicles.
Tow rope or tow bar
lt is easier and safer to tow a vehicle with a tow bar. Only use a tow rope if you do not have a tow bar.
The tow rope should be slightly elastic to reduce the strain on both vehicles. lt is advisable to use a tow rope made of synthetic fibre or similarly elastic material.
Only attach the tow rope or tow bar to the specially provided towing eyes or to the towing bracket.
Vehicles with a factory-fitted towing bracket must be towed only with a tow bar that is specially designed for fitting to a ball coupling 139.
When your vehicle has to be towed:
• Switch on the ignition.
• Select the neutral position or move the selector lever to N 257.
• Release the handbrake. if necessary.
CD
When tow-starting, unburnt fuel can enter the catalytic converter and damage it. <1
• Do not allow the vehicle to be towed at speeds faster than 50 km/h (30 mph).
• Do not allow the vehicle to be towed further than 50 km.
• Vehicles with a DSG® dual clutch gearbox may only be towed by the breakdown truck with the front wheels raised.
Towing vehicles with four-wheel drive (4MOTION)
Vehicles with four-wheel drive (4MOTION) may be towed with a tow bar or tow rope. If the vehicle is towed with the rear or front axle raised, the engine must be switched off otherwise the drive train could be damaged.
When should your vehicle not be towed?
• If, due to damage, the vehicle gearbox no lon-ger contains any lubricant.
• If the vehicle battery is discharged.
• If the distance to be towed is further than 50 km -applies only to vehicles with the DSG® dual clutch gearbox.
• If the steering function or the operating clear-ance of the wheels cannot be ensured, e.g. after an accident.
Please comply with the following when towing another vehicle:
• Comply with legal regulations.
• Comply with the information on towing con-tained in the owner's manual for the other vehicle. <1
Practical tips

Fitting the towing eye at front
Fig. 320 On the right side of the front bumper: cover for towing eye on unpainted bumper.
l"""('n First read and observe the Introductory L-Jo:.U Information and safety warnings & on page 446.
The towing eye is screwed into a threaded hole be-hind a cover on the right of the front bumper.
The towing eye must always be kept in the vehicle 416.
Observe the notes on driving while towing 448.
Fitting the towing eye at front
• Take the towing eye and wire hook out of the tool set in the luggage compartment 416.
• Fit the wire hook into the recess below the cov-Fig. 320 (arrow). pull out the cover, and leave it hanging on the vehicle.
Notes on driving while towing
l"""('n First read and observe the introductory L-Jo:.U Information and safety warnings & on page 446.
Towing requires some experience, especially when using a tow rope. Both drivers should be familiar with the technique required for towing. lnexper· ienced drivers should not attempt to tow.
When driving, remember not to pull too hard on the towing vehicle and take care to avoid jerking movements. When towing on an unpaved road, there is always a risk of overloading and damaging the anchorage points.
lt is still possible to activate the turn signals in a ve-hicle that is being towed, even if the hazard warn-ing lights are switched on. To do this, operate the
4481 If and when
Fig. 321 Front bumper. right-hand side: screwing in the towing eye.
• Screw the towing eye anticlockwise 321 (in direction of arrow) into the bracket
• Use the box spanner as a lever to tighten the towing eye as firmly as possible.
• When you have finished towing, turn the towing eye clockwise to remove it and fit the cover.
• If necessary clean the towing eye and place them back in the vehide toolkit in the luggage compartment.
CD
The towing eye must always be screwed firmly Into the mounting. Otherwise, the towing eye can be ripped out of the mounting when the ve-hicle Is being tow-started or towed. turn signal lever in the required direction while the ignition is switched on. The hazard warning lights will not flash while the turn signal is being used. The hazard warning lights will start flashing auto· matically as soon as the tu m signal lever is moved back to the neutral position.
Notes for the driver of the towed vehicle:
• Leave the ignition switched on so that the turn signals, horn, wipers and windscreen washer sys-tem can be switched on.
• As the power steering does not work if the en-gine is not running, you will need more strength to steer the vehicle than you normally would. .,.

Supplementary heater . . . . . . • . . . . . . . . 345 Winter diesel . . . . . . . . . . . . . . . . . . . . . . 345
Diesel engines Technical data . . . . . . . . . . . • . . . . . . . . . 455
Diesel partlcutate filter . . . . . . • . . . . . . . . . 409 ............................. 408 Gear-change indicator . . . . . . . . . . . . . . . 268 Indicator lamp . . . . . . . . . . . • . . . . . . . . . 407 Regeneration . . . . . . . . . . . . . . . . . . . . . . 409 Things to note . . . . . . . . . . . . . . . . . . . . . 346
Differential lock see Brake support systems . . . . . . . . . . . 275
Digital clock . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Digital voice enhancement . . . . . . . . . . . . . 173 Setting the volume . . . . . . . . • . . • . . . . . . 173 Switching on and off . . . . . . . . . . . . . . . . . 173
Dimensions . . . . . . . . . . . . . . . . . . . . . . . . . 452
Dipped beam headlights . . . . . . . . . . . . . . . 108
Display Adaptive cruise control . . . . . . . . . . . . . . . 300
Displays . . . . . . . . . . . . . . . . . . . . . . . . . . 20, 21 Area monitoring system . . . . . . . . . . . . . . 308 Front Assist .. .. .. .. .. .. .. .. .. . .. .. 308 Instrument cluster . . . . . . . . . . . . . . . . . . . 21
Disposal Airbag system . . . . . . . . . . . . . . . . . . . . . 407 Belt tensioner . . . . . . . . . . . . • . . . . . . . . . . 87 End-of-life vehicle . . . . . . . . . . . . . . . . . . 407
Door arresters . . . . . . . . . . . . . . . . . . . . . . . . 54
Door release lever . . . . . . . . . . . . . . . . . . . . 5, 9
Doors .................•............. 45 Manual opening . . . . . . . . . . . . . . . . . . . . 414 Warning lamp . . . . . . . . . • . . . . . • . . . . . . . 45
Drawbar load . . . . . . . . . . . . . . . . . . . . . . . . 140 Loading the trailer . . . . . . . . • . . . . . . . . . 146
Drawers .....................•....... 76
Drink holder . . . . . . . . . . . . . . . . . . . . . • . . . 153 California . . . . . . . . . • . . • . . . . . . . . • . . . 215 Centre console . . . . . . . . . . . . . . . . . . . . . 154 Living area . . . . . . . . . . . . . . . . . . . . . . . . 154
Driver Alert System . . . . . . . . . . . . . . . . . . . 315 Fault . . . . . . . . . . . . . . . . • . . . . . . . . • . . . 316 Function . . . . . . . . . . . . . • . . . . . • . . • . . . 316 Operation by the user . . • . . . . . . . . • . . . 316 Switching on and off........ . . . . . . . . . 316
Driver assist systems see Assist systems . . . . . . . . . . . . . . . . . 282 Driver door Overview ........................... 9
Driving Before setting off . . . . . . . . . . . . . . . . . . . . 33 Data recording . . . . . . . . . . . . . . . . . . . . . 398 Driving abroad . . . • . . . . . . . . . . . . . . . . . . 34 Driving tips . . . . . . . . . . . . . . . . . . . . . . . . . 33 Economically . . . . . . . . . . . . . . . . . . . . . . 278 Engine and transmission guard . . . . . . . . . 33
470 I Index
Fuel gauge . . . . . . . . . . . . . . . . . . . . . . . . 341 Fuel level too low . . . . . . . . . . . . . . . . . . . 341 Off-road driving . . . . . . . . . . . . . . . . . . . . . 33 Parking on a downward incline . . . . . . . . 272 Parking on an upward incline . . . . . . . . . . 272 Preparing for a journey . . . . . . . . . . . . . . . 33 Pulling away on an incline . . . . . . . . . . . . 267 Stopping on an incline . . . . . . . . . . . . . . . 267 Through salt water . . . . . . . . . . . . . . . . . . . 35 Towing ........................... 448 Water on the roads . . . . . . . . . . . • . . . . . . . 35 With a trailer . . . . . . . . . . . . . . . . . . . . . . . 146 with dual clutch gearbox . . . . . . . . . . . . . 266 With Loaded vehicle . . . . . . . . . . . . . . . . . 125 With respect for the environment . . . . . . . 278
Driving abroad Checklist . . . . . . . . . . . . . . . . . . . . . . . . . . 34 Headlights . . . . . . . . . . . . . . . . . • . . • . . . . 111
Driving economically . . . . . . . . . . . . . . . . . 278
Driving safely . . . . . . . . . . . . . . . . . . . . . . . . . 33
Driving through salt water . . . . . . . . . . . . . . 35
Driving through water . . . . . . . . . . • . . . . . . . 35
Driving tips . . . . . . . . . . . . . . . . . . . . . . . . . . . 33 Spare wheel . . . . . . . . . . . . . . . . . . . . . . . 374
Driving with respect for the environment . 278
DSG see Dual clutch gearbox . . . • . . • . . . . . . 266
DSG dual clutch gearbox Changing gear . . . . . . . . . . . . . . . . . . . . . 264 Fault . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 267 Malfunction . . . . . . . . . . . . . . . . . . . . . . . . 268 Pulling away on an incline . . . . . . . . . . . . 267 Safety interlock for ignition key . . . . . . . . 258 Stopping on an incline . . . . . . . . . . . . . . . 267
Dual clutch gearbox . . . . . . . . . . . . . . 260, 266 also refer to Changing gears . . . . . . . . . . 260 Coasting function . . . . . . . . . . . . . . . . . . . 266 Driving . . . . . . . . . . . . . . . . . • . . . . . . . . . 266 Dual clutch gearbox . . . . . . . . . . . . . . . . . 266 Kickdown function . . . . . . . . . . . . . . . . . . 266 Towing ........................... 447 Unlocking the selector lever lock manually .4.15
Dual clutch gearbox DSG . . . . . . . . . . . . . . 264
Dust filter . . . . . . . . . . . . . . . . . . . . . . . . . . . 322
DVD player . . . . . . . . • . . • . . . . . . . . . . . . . . 167 Main menu . . . . . . . . . • . . • . . . . . . . . . . . 171 Settings . . . . . . . . . . . . . . . . . . . . . . . . . . 171
DVE ................................ 173
Dynamic headlight range control .....•... 113
E
E10 Refuelling . . . . . . . . . . . . . . . . . . . • . . . . . 344 EDL see Brake support systems . . . . . . . . . . . 275

Electrical consumer . . . . . . . . . . . . . . . . . . 244
Electrical consum-ers ....... 145,164,242,244,331,339,412 Business . . . . . . . . . . . . . . . . . . . . 186
Electrical equipment . . . . . . . . . . . . . . . . . . 164
Electrical sockets . . . . . . . . . . . . . . . . . . . . 163
Electric lumbar support adjustment . . . . . . 66
Electric pop-up roof, California . . . . . . . . . 221 Closing . . . . . . . . . . . . . . . . . . . . . . . . . . . 223 Opening . . . . . . . . . . . . . . . . . . . . . . . . . . 222
Electric sliding doors Disabling . . . . . . . . . . . . . . . . . . . . . . . . . . 47 Opening and closing . . . . . . . . . . . . . . . . . 47 Roll-back function . . . . . . . . . . . . . . . . . . . 48 Electric windows . . . . . . . . . . . . . . . . . . . . . . 55 Buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56 Closing . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56 Convenience closing . . . . . . . . . . . . . . . . . 57 Convenience opening . . . . . . . . . . . . . . . . 57 Fault .........................•.... 57 One-touch function . . . . . . . . . . . . . . . . . . . 56 Opening ........................... 56 Roll-back function . . . . . . . . . . . . . . • . . . . 57
Electrolyte . . . . . . . . . . . . . . . . . . . . . . . . . . 365
Electronic differential lock (EDL) . . . . . . . . 275
Electronic Immobilizer . . . . . . . . . . . . . . . . 260
Electronic stability control (ESC) . . . . . . . . 274
Emergency ........................... 411 Breakdown . . . . . . . . . . . . . . . . . . . . • . . . 412 Checklist . . . . . . . . . . . . . . . . . . . . . . . . . 412 Fire extinguisher . . . . . . . . . . . . . . . . . . . 413 First aid kit . . . . . . . . . . . . . . . . . . . . . . . . 413 Hazard warning lights . . . . . . . . . . . . . . . 412 Making you and your vehicle safe 412 Warning triangle . . . . . . . . . . . . . . 413
Emergency brake . . . . . . . . . . . . . . . . . . . . 412
Emergency brake lights . . . . . . . . . . . 412 Emergency breakaway cable . . . . . . . 141, 145
Emission control system for diesel vehi-cles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 346
Engine Noises . . . . . . . . . . . . . . . . . . . . . . . • . . . 259 Not running smoothly . . . . . . . . . . . . • . . . 343 Running in . . . . . . . . . . . . . . . . . . . . 394
Engine and ignition . . . . . . . . . . . . . . . . . . . 257 12-volt sockets . . . . . . • . . . . . . . . . . 164, 243 Ignition lock . . . . . . . . . . . . . . . . . . . . . . . 258 Immobilizer . . . . . . . . . . . . . . . . . . . . . . . . 260 Non-authorised vehicle key . . . . . . . . . . . 258 Preheating . . . . . . . . . . . . . . . . . . . 258 Starting the engine . . . . . . . . . . . . . . . . . . 258 Stopping the engine . . . . . . . . . . . . . . . . 259 Engine and transmission guard . . . . . . . . . . 33
Engine code Finding . . . . . . . . . . . . . . . . . . . . . . . . . . . 451
Engine compartment ................. . Cleaning ........................ . Coolant .......................... . Engine oil ........................ . Plenum chamber .................. . Preparation ...................... . Vehicle battery .................... . Engine coolant see Coolant ................. .
Engine fault ................... .
Engine idling speed increased ........................ . Engine management system .....•..... Indicator lamp .................... .
Engine oil .....................•..... Changing ........................ . Checking the engine oil level ......... . Consumption ................•..... Dipstick ......................... . Filler opening ..................... . Indicator lamp .................... . Refilling ......................... . Specification ...................... . Warning lamp ..................... .
Engine specifications ................ . Entering password Rear-seat telephony ......... .
Entering PIN code Rear-seat telephony ................ . Equipment Business ........................ . California ........................ . Multivan ... .
ESC ....... . ESP
350 387 358 353 387 352 362
358
407
366 407 407
353 357 356 357 356 356 354 356 354 354
450
190
190
180 192 175
274
see Electronic stability control (ESC) . . . . 274 Event data recorder . . . . . . . . . . . . . . . . . . . 399
Event memory Connector . . . . . . . . . . . . . . . . . . . . . . . 399 Reading . . . . . . . . . . . . . . . . . . . . . . . . . . 399 Exhaust purification system . . . . . . . . . . . 407 Indicator lamp . . . . . . . . . . . . . . . . . . . . . 407 Exterior mirrors . . . . . . . . . . . . . . . . . . . . 123 Aerial . . . . . . . . . . . . . . . . . . . . . . . . 124,406 Automatic anti-dazzle . . . . . . . . . . . . . . 123 Driving with a trailer . . . . . . . . . . . . . . . . 142 .............. ·····•········ Folding in . . . . . . . . . . . . . . . . . . . . . . . . . 123 Vehicle care . . . . . . . . . . . . . . . . . . . . . . . 382
Exterior views . . . . . . . . . . . . . . . . . • . . . . . . . 5
External aerial . . . . . . . . . . . . . . . . . . . . . . . 398 External socket 230-volt power supply 245
Index 471

Gear-change Indicator . . . . . . . . . . • . . . . . 268
Glasses compartent . . . . . . . . . . . . . . . . . . 152
Glove compartment Lights ............................. 114 see Stowage areas . . . . . . . . . . . . . . . . . 151
Gross vehicle weight rating . . . . . . . . . . . . 450
Guide rail system In the rear vehicle floor Business . . . . . . . . . . . . . . . . . . . . . . . . . 133 California . . . . . . . . . . . . . . . . . . . . . . . . . 133 Multivan . . . . . . . . . . . . . . . . . . . . . . . . . . 133
H
Handbrake
Hands-free system in the passenger com· partment
271
See Rear-seat telephony . . . . . . . . . . . . . 187 Hazard warning lights . . . . . . . . . . . . . . . . . 412
Headlight range control ............. 11,113 Dynamic headlight range control . . . . . . . . 113
Headlights . . . . . . . . . . . . . . . . . . . . . . . . . . 108 Cleaning system . . • . . . . . . . . . . . . . . . . . 118 Driving abroad . . . . . . . . . . . . . . . . . . . . . . 111 Headlight (LED) . . . . . . . . . . . . . . . . . . . . . . 434
Head restraints . . . . . . . . . . . . . . . . . . . . . . . 67
Heat-insulating glass windscreen . . . . . . . . . . . . . . . . . . . . . . . . . 116
Heated seats . . . . . . . . . . . . . . . . . . . . . . . . . 69
Heating and fresh air system Controls . . . . . . . . . . . . . . . . . . . . . . . . . . 327
High-pressure cleaner . . . . . . . . . . . . . . . . 382
High-visibility waistcoat . . . . . . . . . . . . . . . 413
Hill Descent Assist . . . . . . . . . . • . . • . . . . . 285
Hill Hold Assist . . . . . . . . . . . . . . . . . . . . . . 284
Horn ................•................ 11
Hubcaps . . . . . . . . . . . . . . . . . . . . . . . . 417, 420 Centre cover . . . . . . . . . . . . . . . . . . . . . . 418 Wheel bolt caps . . . . . . . . . . . . . . • . . . . . 419 Wheel cover . . . . . . . . . . . . . . . . . . . . . . . 419
ICC 173
Identification number . . . . . . . . . . . . . . . . . 451
If and when.......................... 410
Ignition see Engine and ignition . . . . . . . . . . . . . . 257
Ignition key see Key . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Ignition lock . . . . . . . . . . . . . . . . . . . . 258 Non-authorised vehicle key . . . . . . . . . . . 258 Withdrawal lock . . . . . . . . . . . . . . . . . . . . 258
Immobilizer . . . . . . . . . . . . . . . . . . . . . . . . . . 260 Fault ............................. 257 In-car communication system . . . . . 173
Indicator lamp Adaptive chassis control (DCC) 317 Adaptive cruise control (ACC) . . . . • . . . . 300 AdBiue . . . . . . ............. 347 Airbag system . . . . . . . . . . . . . . . . . . . . . . 89 Brake pad wear indicator . . . . . . . . . . . . . 270 Brake system . . . . . . . . . . . . . . . . . . . . . . 270 Catalytic converter . . . . . . . . . . . . . . . . . . 407 Changing bulbs . . . . . . . . . . . . . . . . . . . . 433 Changing gear . . . . . . . . . . . . . . . . . . . . . 261 Checking the oil level . . . . . . • . . . . . . . . . 354 Coolant . . . . . . . . . . . . . . . . . • . . . . . . . . . 359 Cruise control system . . . . . . . . . . . . . . . 296 Depress brake . . . . . . . . . . . . . . . . . . . . . 270 Diesel particulate filter . . . . . . . . . . . . . . . 407 Engine management system . . . . . . . . . . 407 Engine oil sensor . . . . . . . . . . . . . . . . . . . 354 ESC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 270 Exhaust purification system . . . . . . . . . . . 407 Filling the tank . . . . . . . . . . . . . . . . . . . . . 341 Fuel level . . . . . . . . . . . . . . . . . . . . . . . . . 341 In the driver door . . . . . . . . . . . . . . . . . . . . 43 Lane change assist system . . . . . . . . . . . 313 Lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106 Overview . . . . . . . . . . . . . . . . . . . . . . . . . . 16 Remote control key . . . . . . . . . . . . . . . . . . 38 Seat belt . . . . . . . . . . . . . . . . . . . . . . . . . . . 80 Tyre monitoring system . . . . . . . . . . . . . . 319 Windscreen washer fluid level . . . . . . . . . . 117
Indirect ventilation . . . . . . . . . . . . . . . . . . . . 329
Information stored in the control units . . . 398 Infrared-reflecting windscreen . . . . . . . . . . . 116
Instrument cluster . . . . . . . . . . . . . . . . . . . . . 16 Displays . . . . . . . . . . . . . . . . . . . . . 20, 21, 25 Indicator lamps . . . . . . . . . . . . . . . . . . . . . . 16 Instruments . . . . . . . . . . . . . . . . . . . . . . . . 20 Menu structure . . . . . . . . . . . . . . . . . . . . . . 25 Service interval display . . . . . . . . . . . . . . . 22 Symbols ........................... 16 Using menus . . . . . . . . . . . . . . . . . . . . . . . 27 Warning lamps . . . . . . . . . . . . . . . . . . . . . . 16 Instruments . . . . . . . . . . . . . . . . . • . . . . . . . . 20
Integrated child seat . . . . . . . . . . . . . . . . . . 102 Seat belt routing . . . . . . . . . . . . . . . . . . . . 1 05
Interior lights ................ , ........ 114
Interior lights, California . . . . . . . . . . . . . . . 208 Living area . . . . . . . . . . . . . . . . . . . . . . . . 209 Pop-up roof . . . . . . . . . . . • . . . . . . . . • . . 21 0 Interior mirror . . . . . . . . . . . . . . . . . . . . . . . . 122
Interior monitoring system . . . . . . . . . . . . . . 44 ISOFIX.............................. 100 see Child seat . . . . . . . . . . . . . . . . . . • . . . 96
Index 473