9
W
e realize that your confidence
in the quality and reliability
of our products was a key
factor in your decision to buy a Toyota.
We also know how disruptive the loss
of transportation can be to your daily
routine. That’s why we’re pleased
to offer you the benefits of our
Transportation Assistance Policy.
Under this policy, you are eligible
for transportation assistance if your
Toyota must be kept overnight for
warranty-covered repairs. The policy
applies when your vehicle must be kept
overnight for any of the following reasons:
•
The warranty repairs will take longer
than one day to complete.
•
The warrantable condition requires
extensive diagnosis.
•
The parts needed for the warranty
repairs are not readily available and
your vehicle is inoperative or unsafe
to drive.
The policy does not apply when warranty
repairs can be completed in one day but
the vehicle must be kept overnight due to
dealer or owner scheduling conflicts.
The Transportation Assistance Policy
applies for the duration of the New Vehicle
Limited Warranty. The policy applies to all
2020 model-year Toyotas sold and
serviced by authorized Toyota dealerships
in the mainland United States and Alaska.
For further details, please consult your
Toyota dealer.
TRANSPORTATION ASSISTANCE
Introduction
INTRODUCTION
10
Important: You must use the Dispute
Settlement Program (or, in California,
the CDSP) before seeking remedies
through a court action pursuant to the
Magnuson-Moss Warranty Act (the
“Act”). However, if you choose to
pursue rights and remedies not created
by the Act, you are not required to use
the Dispute Settlement Program
(CDSP). You may also be required to
use the Dispute Settlement Program or
CDSP before seeking remedies under
the “Lemon Laws” of your state. Please
check this booklet and the appropriate
page of the
Owner’s Warranty Rights
Notification
booklet for additional
information and the requirements
applicable to your state.
Who Is the Warrantor
The warrantor for these limited warranties
is Toyota Motor Sales, U.S.A., Inc.
(“Toyota”), a California corporation, P.O.
Box 259001, Plano, Texas 75025-9001.
Which Vehicles Are Covered
These warranties apply to all 2020 model-
year Supra vehicles distributed by Toyota
that are originally sold by an authorized
dealer in the United States and normally
operated or touring in the United States,
U.S. territories or Canada. Warranty
coverage is automatically transferred at
no cost to subsequent vehicle owners.
Multiple Warranty Conditions
This booklet contains warranty terms
and conditions that may vary depending
on the part covered. A warranty for specific
parts or systems, such as the Powertrain
Warranty or Emission Performance Warranty,
is governed by the coverage set forth in
that warranty as well as the General
Warranty Provisions.
When Warranty Begins
The warranty period begins on the vehicle’s
in-service date, which is the first date the
vehicle is either delivered to an ultimate
purchaser, leased, or used as a company
car or demonstrator.
Repairs Made at No Charge
Repairs and adjustments covered by these
warranties are made at no charge for parts
and labor.
Parts Replacement
Any needed parts replacement will be
made using new or remanufactured parts.
The decision whether a part should be
repaired or replaced will be made by the
servicing Toyota dealership and/or Toyota.
Parts scheduled to be replaced as required
maintenance are warranted until their first
replacement only.
Your Warranties in Detail
GENERAL WARRANTY PROVISIONS
WARRANTY
14
Corrosion Perforation Warranty
This warranty covers repair or replacement
of any original body panel that develops
perforation from corrosion (rust-through),
subject to the exceptions indicated under
“What Is Not Covered” on pages 14 –15.
Coverage is for 60 months, regardless
of mileage.
For information on how to protect your
vehicle from corrosion, refer to sections
related to maintenance and care in the
Owner ’s Manual.
To w i n g
When your vehicle is inoperable due to
failure of a warranted part, towing service
to the nearest authorized Toyota dealership
is covered.
WHAT IS NOT COVERED
This warranty does not cover damage or
failures resulting directly or indirectly from
any of the following:
• Fire, accidents or theft
• Abuse or negligence
•
Misuse — for example, racing
or overloading
• Improper repairs
•
Alteration or tampering, including
installation of non-Genuine
Toyota Accessories
•
Lack of or improper maintenance,
including use of fluids and fuel
other than those specified in the
Owner’s Manual
• Installation of non-Genuine Toyota Parts
•
Airborne chemicals, tree sap, road
debris (including stone chips), rail dust,
salt, hail, floods, wind storms, lightning
and other environmental conditions
• Water contamination
This warranty also does not cover the following:
Tires
Tires are covered by a separate warranty
provided by the tire manufacturer. See
page 29.
Normal Wear and Tear
Noise, vibration, cosmetic conditions and
other deterioration caused by normal wear
and tear.
NEW VEHICLE LIMITED WARRANTY
Your Warranties in Detail
WARRANTY
23
CALIFORNIA EMISSION CONTROL WARRANTY
Vehicles equipped with a California
Certified Emission Control System
that are registered and operated in
California or any state that adopts
California emission warranty provisions
are covered by this warranty. Currently,
Connecticut, Delaware, Maine,
Maryland, Massachusetts, New Jersey,
New York, Oregon, Pennsylvania, Rhode
Island, Vermont and Washington are the
other states to which this warranty
applies. Vehicles covered by this
warranty are also covered by the
Federal Emission Control Warranty
(see page 17).
YOUR WARRANTY RIGHTS
AND OBLIGATIONS
The California Air Resources Board (CARB)
and Toyota are pleased to explain the
emission control system warranty for your
2020 vehicle. In California, new motor
vehicles must be designed, built and
equipped to meet the state’s stringent
anti-smog standards. CARB regulations
require that Toyota must warrant the
emission control system on your vehicle
for the time periods indicated on the next
page, provided there has been no abuse,
neglect or improper maintenance of
your vehicle.
Your emission control system may include
parts such as the fuel injection system,
ignition system, catalytic converter and
engine computer. Also included may be
hoses, belts, connectors and other
emissions-related assemblies.
Where a warrantable condition exists,
Toyota will repair your vehicle at no cost
to you, including diagnosis, parts and labor.
Your Warranties in Detail
WARRANTY
39
40,000 miles or 48 months
Check installation of driver’s floor mat
Inspect and adjust all fluid levels1
Inspect radiator, condensor and/or intercooler
Inspect wiper blades
Perform road test
Replace cabin air filter
Replace engine air filter
Replace engine oil and oil filter3
Replace spark plugs6
Reset tire pressure settings in central information display (CID)
Visually inspect brake linings/drums and brake pads/discs4
Inspect the following:
_
Brake lines and hoses
_
Coolant level and coolant composition
_
Heater/air conditioning blower motor
_
Horn, headlight flashers
and hazard warning flashers
_
Lighting system
_
Mobility system
7
_
Seat belts
Dealer Service verification:
D
ate:
Mileage:
1
inspect sealed transmissions, transfer cases and differentials for signs of leakage. if any leakage from a sealed
component is suspected, it is recommended that you have the sealed component inspected by a toyota dealer. inspect
power steering fluid (if equipped) and brake fluid level/condition. inspect engine and inverter (if equipped) coolant
level/condition/freezing point. Your dealer may recommend services (Dealer-recommended Maintenance) based on
inspection results.
2 Driving in heavy traffic, on dirt roads or in urban, dusty or desert areas may shorten the life of the engine air filter and
may require replacement.
3 replace the engine oil and oil filter when the engine oil warning light appears, even if 12 months have not passed or when
driven less than 10,000 miles since the last oil change. reset maintenance reminder light, if oil was changed
4 replace brake pads when the brake warning light appears.5 initial replacement at 36 months. replace every 24 months thereafter.6 Maintenance services of spark plugs are required under the terms of the emissions control Warranty.7 check the sealant container expiration date during inspection. replace the sealant container with a new one before th e
expiration date. refer to the
41
80,000 miles or 96 months
Check installation of driver’s floor mat
Inspect and adjust all fluid levels1
Inspect radiator, condensor and/or intercooler
Inspect wiper blades
Perform road test
Replace cabin air filter
Replace engine air filter
Replace engine oil and oil filter3
Replace spark plugs5
Reset tire pressure settings in central information display (CID)
Visually inspect brake linings/drums and brake pads/discs4
Inspect the following:
_
Brake lines and hoses
_
Coolant level and coolant composition
_
Heater/air conditioning blower motor
_
Horn, headlight flashers
and hazard warning flashers
_
Lighting system
_
Mobility system
6
_
Seat belts
Dealer Service verification:
D
ate:
Mileage:
_
Steering linkage and boots
_
tires
_
vehicle underbody and all other
visible components
_
Warning triangle
_
Wiper and washer system
1 inspect sealed transmissions, transfer cases and differentials for signs of leakage. if any leakage from a sealed
component is suspected, it is recommended that you have the sealed component inspected by a toyota dealer. inspect
power steering fluid (if equipped) and brake fluid level/condition. inspect engine and inverter (if equipped) coolant
level/condition/freezing point. Your dealer may recommend services (Dealer-recommended Maintenance) based on
inspection results.
2 Driving in heavy traffic, on dirt roads or in urban, dusty or desert areas may shorten the life of the engine air filter and
may require replacement.
3 replace the engine oil and oil filter when the engine oil warning light appears, even if 12 months have not passed or when
driven less than 10,000 miles since the last oil change. reset maintenance reminder light, if oil was changed.
4 replace brake pads when the brake warning light appears.5 Maintenance services of spark plugs are required under the terms of the emissions control Warranty.6 check the sealant container expiration date during inspection. replace the sealant container with a new one before th e
expiration date. refer to the
43
120,000 miles or 144 months
Check installation of driver’s floor mat
Inspect and adjust all fluid levels1
Inspect radiator, condensor and/or intercooler
Inspect wiper blades
Perform road test
Replace cabin air filter
Replace engine air filter
Replace engine oil and oil filter3
Replace spark plugs5
Reset tire pressure settings in central information display (CID)
Visually inspect brake linings/drums and brake pads/discs4
Inspect the following:
_
Brake lines and hoses
_
Coolant level and coolant composition
_
Heater/air conditioning blower motor
_
Horn, headlight flashers
and hazard warning flashers
_
Lighting system
_
Mobility system
6
_
Seat belts
Dealer Service verification:
D
ate:
Mileage:
1 inspect sealed transmissions, transfer cases and differentials for signs of leakage. if any leakage from a sealed
component is suspected, it is recommended that you have the sealed component inspected by a toyota dealer. inspect
power steering fluid (if equipped) and brake fluid level/condition. inspect engine and inverter (if equipped) coolant
level/condition/freezing point. Your dealer may recommend services (Dealer-recommended Maintenance) based on
inspection results.
2 Driving in heavy traffic, on dirt roads or in urban, dusty or desert areas may shorten the life of the engine air filter and
may require replacement.
3 replace the engine oil and oil filter when the engine oil warning light appears, even if 12 months have not passed or when
driven less than 10,000 miles since the last oil change. reset maintenance reminder light, if oil was changed.
4 replace brake pads when the brake warning light appears.5 Maintenance services of spark plugs are required under the terms of the emissions control Warranty.6 check the sealant container expiration date during inspection. replace the sealant container with a new one before th e
expiration date. refer to the
46
EXPLANATION OF MAINTENANCE ITEMS
Steering Linkage and Boots
With the vehicle stopped, check for
excessive freeplay in the steering wheel.
Inspect the linkage for bending and
damage and the dust boots for deterioration,
cracks and damage. Replace any damaged
parts. Toyota recommends maintenance and
repair be performed by a Toyota dealership
or another qualified service center or
repair shop.
Tires
Check tire pressure and check tires for
damage and uneven wear. If the vehicle
is equipped with a spare tire, check the
condition and pressure of the spare.
Washer System
Check windshield wiper and washer nozzle
positions. For further details, refer to the
“Driving” section of the Owner’s Manual .
Wiper Blades
The wiper blades should not show any
signs of cracking, splitting, wear,
contamination or deformation. The
wiper blades should clear the windshield
without streaking or skipping.
Maintenance Log
MAINTENANCE