
5066-1. Using the air conditioning system and defogger
PRIUS PRIME_OM_OM47C77U_(U)
■Heating
●In HV mode, the gasoline engine may operate in order to extract heat from
the engine coolant via the heater.
● In EV mode, heating is done by a heat pump system.
• When the outside temperature is low or it is snowing, compared to con-
ventional vehicles, heating may be less effective and warm air may not
come out.
• If frost has formed on the outside heat exchanger, the heating perfor-
mance will decline. The frost can be removed from the outside heat
exchanger by operating the Remote Air Conditioning System befor e driv-
ing ( P. 522). When frosted over, the heating operation of the Remote
Air Conditioning System starts after defrosting.
• When is turned on, the heating is controlled optimally. Therefore, the set heating performance may not be achieved even if the fan speed
setting is increased.
● In the following situations the gasoline engine may operate in order to
extract heat from the engine coolant via the heater even in EV mode.
• The outside temperature is approximately 14°F (-10°C) or low
• is operating
■ Using automatic mode
Fan speed is adjusted automatically according to the temperatur e setting and
the ambient conditions.
Therefore, the fan may stop for a while until warm or cool air is ready to flow
immediately after is pressed.
■ Water droplets during air conditioning operation• When the outside heat exchanger is
frosted over, fan speed declines and it
may become harder to heat the inte-
rior. However, it is not a malfunction.
In this situation, the air temperature
from the outlets may not change even
though the set temperature is raised.
The outside heat exchanger, accumulator
and air conditioning piping may incur con-
densation or frost may form. During or
after the air conditioning operation, water
droplets may fall from the vehicle. How-
ever, it is not a malfunction.
Outside heat exchanger
Outside heat exchanger
Accumulator

PRIUS PRIME_OM_OM47C77U_(U)
5176-1. Using the air conditioning system and defogger
6
Interior features
■Heating
●In HV mode, the gasoline engine may operate in order to extract heat from
the engine coolant via the heater.
● In EV mode, heating is done by a heat pump system.
• When the outside temperature is low or it is snowing, compared to con-
ventional vehicles, heating may be less effective and warm air may not
come out.
• If frost has formed of the outside heat exchanger, the heating perfor-
mance will decline. The frost can be removed from the outside heat
exchanger by operating the Remote Air Conditioning System befor e driv-
ing ( P. 522). When frosted over, the heating operation of the Remote
Air Conditioning System starts after defrosting.
• When is turned on, the heating is controlled optimally. There -
fore, the set heating performance may not be achieved even if the fan
speed setting is increased.
● In the following situations the gasoline engine may operate in order to
extract heat from the engine coolant via the heater even in EV mode.
• The outside temperature is approximately 14°F (-10°C) or low
• is operating
■ Using automatic mode
Fan speed is adjusted automatically according to the temperatur e setting and
the ambient conditions.
Therefore, the fan may stop for a while until warm or cool air is ready to flow
immediately after is pressed.
■ Water droplets during air conditioning operation• When the outside heat exchanger is
frosted over, fan speed declines and it
may become harder to heat the inte-
rior. However, it is not a malfunction.
In this situation, the air temperature
from the outlets may not change even
though the set temperature is raised.
The outside heat exchanger, accumulator
and air conditioning piping may incur con-
densation or frost may form. During or
after the air conditioning operation, water
droplets may fall from the vehicle. How-
ever, it is not a malfunction.
Outside heat exchanger
Outside heat exchanger
Accumulator

5246-1. Using the air conditioning system and defogger
PRIUS PRIME_OM_OM47C77U_(U)■
Security feature
Any unlocked doors will be automatically locked when the system is operat-
ing. The buzzer sounds and the emergency flashers flash to indi cate that the
doors have been locked or the system has been turned off.
(The doors locked: Once; The system turned off: Twice)
■ Conditions affecting operation
P. 293
■ When using the Remote A ir Conditioning System
A charging message will be displayed on the multi-information d isplay. Differ-
ent messages will be displayed depending on when the Remote Air Condi-
tioning System was started (after charging or during charging).
■ While the Remote Air Condit ioning System is operating
● Depending on the operating condition of the Remote Air Conditio ning Sys-
tem, the electric fan may spin and an operating noise may be heard. How-
ever, this does not indicate a malfunction.
● The Remote Air Conditioning System may stop operating temporari ly if
other features that use electricity (for example, the seat heater, lights, wind-
shield wipers) are in operation or if the charge level of the 1 2-volt battery
becomes low.
● The headlights, windshield wiper, combination meter, etc. will not operate
while the Remote Air Conditioning System is operating.
■ Electronic key battery depletion
P. 276
■ When the electronic key battery is fully depleted
P. 635
■ Customization
Setting (e.g. Operation using “A/C” on the wireless remote control) can be
changed. (Customizable features: P. 741)

PRIUS PRIME_OM_OM47C77U_(U)
5436-4. Using the other interior features
6
Interior features
■The USB charging ports can be used when
The power switch is in ACCESSORY or ON mode.
■ Situations in which the USB charg ing ports may not operate correctly
● If a device which consumes more than 2.1 A at 5 V is connected
● If a device designed to communicate with a personal computer, s uch as a
USB memory device, is connected
● If the connected external device is turned off (depending on device)
● If the temperature inside the vehicle is high, such as after the vehicle has
been parked in the sun
■ About connected external devices
Depending on the connected external device, charging may occasi onally be
suspended and then start again. This is not a malfunction.
NOTICE
■To prevent damage to the USB charging ports
● Do not insert foreign objects into the ports.
● Do not spill water or other liquids into the ports.
● When the USB charging ports are not in use, close the lids. If a foreign
object or liquid enters a port may cause a short circuit.
● Do not apply excessive force to or impact the USB charging ports.
● Do not disassemble or modify the USB charging ports.
■ To prevent damage to external devices
● Do not leave external devices in the vehicle. The temperature i nside the
vehicle may become high, resulting in damage to an external device.
● Do not push down on or apply unnecessary force to an external device or
the cable of an external device while it is connected.
■ To prevent 12-volt battery discharge
Do not use the USB charging ports for a long period of time with the hybrid
system stopped.

PRIUS PRIME_OM_OM47C77U_(U)
5456-4. Using the other interior features
6
Interior features
■Using the wireless chargerPress the power supply
switch of the wireless char-
ger.
Switches on and off with each
press of the power supply
switch.
When turned on, the operation
indicator light (green) comes on.
Even with the hybrid system off,
the on/off state of the power
supply switch is memorized.
Place the charging side of
the portable device down.
When charging, the operation
indicator light (orange) comes
on.
If charging is not occurring, try
placing the portable device as
close to the center of the
charging area as possible.
When charging is complete, the operation indicator light (green ) comes
on.
● Recharging function
• When charging is complete and after a fixed time in the charge suspension state, c harging restarts.
• When the portable device is moved, charging is stopped for a moment and then it restarts.
1
2

546
PRIUS PRIME_OM_OM47C77U_(U)
6-4. Using the other interior features
■Lighting conditions of ope ration indicator light
*: Depending on the portable device, there are cases where the op eration
indicator light will continue being lit up orange even after the charging is
complete.
● When the operation indi cator light flashes
When an error occurs, the operat ion indicator light flashes an
orange color. Handle the error based on the following table.
Operation indicator lightConditions
Turning offWhen the Wireless charger power supply is
off
Green (comes on)On Standby (charging possible state)
When charging is complete*
Orange (comes on)
When placing the portable device on the
charging area (detecting the portable device)
Charging
Operation indicator
lightSuspected causesHandling method
Flashing repeatedly
once every second
(Orange)Vehicle to charger com-
munication failure.Contact your Toyota
dealer.
Repeatedly flashes
3 times continuously
(Orange)
A foreign substance is
between the portable
device and charge area.
Remove the foreign
substance from
between portable
device and the charge
area.
The portable device is
out of sync due to the
device being shifted from
its position.Place the portable
device near the center
of the charge area.
Repeatedly flashes
4 times continuously
(Orange)Temperature rising
within the wireless char-
ger.Stop charging at once
and start charging
again after for a while.

651
PRIUS PRIME_OM_OM47C77U_(U)
8When trouble arises
8-1. Essential informationEmergency flashers .......... 652
If your vehicle has to be stopped in an
emergency ...................... 653
If the vehicle is trapped in rising water.................. 654
8-2. Steps to take in an emergency
If your vehicle needs to be towed ......................... 655
If you think something is wrong .............................. 661
If a warning light turns on or a warning buzzer
sounds ............................ 662
If a warning message is displayed......................... 672
If you have a flat tire.......... 680
If the hybrid system will not start ........................... 697
If the electronic key does not operate properly ........ 699
If the 12-volt battery is discharged ...................... 703
If your vehicle overheats ... 709
If the vehicle becomes stuck ............................... 714

6668-2. Steps to take in an emergency
PRIUS PRIME_OM_OM47C77U_(U)
Brake Override System/Drive-Start Control/
Parking Support Brake function (symbol display)
*7
Brake Override SystemIndicates that the accelerator and brake pedals are being
depressed simultaneously, and the Brake Override Sys-
tem is operating
Release the accelerator pedal and depress the brake
pedal.
Indicates a malfunction in the Brake Override System
(with warning buzzer)
Have the vehicle inspected by your Toyota dealer
immediately.
Drive-Start Control Indicates that the shift position was changed and Drive-
Start Control was operated while depressing the accelera-
tor pedal (with warning buzzer)
Momentarily release the accelerator pedal.
Indicates a malfunction in the Drive-Start Control system
(with warning buzzer)
Have the vehicle inspected by your Toyota dealer
immediately.
Parking Support Brake function Indicates that the Parking Support Brake function (if
equipped) is operating ( P. 448)
Follow the instruction that is displayed on the multi-
information display.
(Canada only)
Low engine oil pressure warning (symbol display)*7
Indicates that the engine oil pressure is too low
Immediately stop the vehicle in a safe place and con-
tact your Toyota dealer.
Warning lightWarning light/Details/Actions