2020 TOYOTA PRIUS PLUG-IN HYBRID Owners Manual

793
Index
Prius Plug-in Hybrid_OM_OM47D72E_(EE)
What to do if...
(Troubleshooting) ..................... 794
Alphabetical index ...................... 798
For information regarding the equipment listed below, refer to
the “Navigation system Owner’s manual”.
• Navigation system
• Audio/visual system
• Hands-free system (for cellular phone)
• Toyota parking assist monitor
• Panoramic view monitor

794What to do if... (Troubleshooting)
Prius Plug-in Hybrid_OM_OM47D72E_(EE)
What to do if... (Troubleshooting)
●If you lose your mechanical keys, new genuine mechanical keys can be
made by any authorized Toyota retailer or Toyota authorized repairer, or
any reliable repairer. (P. 279)
●If you lose your electronic keys, the risk of vehicle theft increases signifi-
cantly. Contact any authorized Toyota retailer or Toyota authorized
repairer, or any reliable repairer immediately. (P. 282)
●Is the electronic key battery weak or depleted? (P. 688)
●Is the power switch in ON mode?
When locking the doors, turn the power switch off. (P. 375)
●Is the electronic key left inside the vehicle?
When locking the doors, make sure that you have the electronic key on
your person.
●The function may not operate properly due to the condition of the radio
wave. (P. 296)
●Is the child-protector lock set?
The rear door cannot be opened from inside the vehicle when the lock is
set. Open the rear door from outside and then unlock the child-protector
lock. (P. 286)
If you have a problem, check the following before contacting any
authorized Toyota retailer or Toyota authorized repairer, or any
reliable repairer.
The doors cannot be locked, unlocked, opened or closed
You lose your keys
The doors cannot be locked or unlocked
The rear door cannot be opened

795What to do if... (Troubleshooting)
Prius Plug-in Hybrid_OM_OM47D72E_(EE)
●Did you press the power switch while firmly depressing the brake pedal?
( P. 373)
●Is the shift position in P? (P. 380)
●Is the electronic key anywhere detectable inside the vehicle? (P. 294)
●Is the electronic key battery weak or depleted?
In this case, the hybrid system can be started in a temporary way.
( P. 752)
●Is the 12-volt battery discharged? (P. 755)
●Is the window lock switch pressed?
The power windows except for the one at the driver’s seat cannot be oper-
ated if the window lock switch is pressed. ( P. 352)
●The auto power off function will be operated if the vehicle is left in
ACCESSORY or ON mode (the hybrid system is not operating) for a
period of time. ( P. 3 7 5 )
If you think something is wrong
The hybrid system does not start
The windows do not open or close by operating the power
window switches
The power switch is turned off automatically

796What to do if... (Troubleshooting)
Prius Plug-in Hybrid_OM_OM47D72E_(EE)
●The seat belt reminder light is flashing
Are the driver and all the passengers wearing the seat belts? (P. 720)
●The parking brake indicator is on
Is the parking brake released? (P. 386)
Depending on the situation, other types of warning buzzer may also sound.
(P. 714, 723)
●Did anyone inside the vehicle open a door during setting the alarm?
The sensor detects it and the alarm sounds. (P. 87)
To stop the alarm, turn the power switch to ON mode or start the hybrid sys-
tem.
●Is the electronic key left inside the vehicle?
Check the message on the multi-information display. (P. 723)
●When a warning light turns on or a warning message is displayed, refer to
P. 714, 723.
A warning buzzer sounds during driving
An alarm is activated and the horn sounds
(vehicles with alarm)
A warning buzzer sounds when leaving the vehicle
A warning light turns on or a warning message is displayed

797What to do if... (Troubleshooting)
Prius Plug-in Hybrid_OM_OM47D72E_(EE)
●Stop the vehicle in a safe place and repair the flat tire temporarily with the
emergency tire puncture repair kit. (P. 731)
●Try the procedure for when the vehicle becomes stuck in mud, dirt, or
snow. (P. 766)
When a problem has occurred
If you have a flat tire
The vehicle becomes stuck

798Alphabetical index
Prius Plug-in Hybrid_OM_OM47D72E_(EE)
Alphabetical index
A/C............................................. 572
Air conditioning filter.............. 681
Automatic air conditioning
system ................................ 572
Blower customization ............ 576
Eco score (A/C score) ........... 254
Front seat concentrated
airflow mode (S-FLOW)...... 575
Humidity sensor .................... 584
Remote Air Conditioning
System................................ 585
ABS (Anti-lock Brake
System) .................................. 559
Function ................................ 559
Warning light ......................... 715
AHS (Adaptive High-beam
System) .................................. 391
Air conditioning filter .............. 681
Air conditioning system .......... 572
Air conditioning filter.............. 681
Automatic air conditioning
system ................................ 572
Blower customization ............ 576
Eco score (A/C score) ........... 254
Front seat concentrated
airflow mode (S-FLOW)...... 575
Humidity sensor .................... 584
Remote Air Conditioning
System................................ 585
Air intake vent .......................... 109
Cleaning ................................ 623Airbag manual on-off
system ...................................... 51
Airbags ....................................... 39
Airbag manual on-off
system .................................. 51
Airbag operating conditions .... 45
Airbag precautions for your
child ...................................... 41
Airbag warning light .............. 715
Correct driving posture ........... 32
Curtain shield airbag
operating conditions ............. 45
Curtain shield airbag
precautions........................... 43
General airbag precautions .... 41
Locations of airbags................ 39
Modification and disposal of
airbags.................................. 44
Side airbag operating
conditions ............................. 45
Side airbag precautions .......... 42
Side and curtain shield
airbags operating
conditions ............................. 45
Side and curtain shield
airbags precautions .............. 43
SRS airbags............................ 39
Alarm .......................................... 87
Alarm ...................................... 87
Intrusion sensor ...................... 90
A

799Alphabetical index
Prius Plug-in Hybrid_OM_OM47D72E_(EE)
Antenna
Smart entry & start system.... 293
Anti-lock brake system
(ABS) ...................................... 559
Function ................................ 559
Warning light ......................... 715
Approach warning ................... 461
Armrest ..................................... 613
Assist grips .............................. 614
Audio input
*
Audio system*
Automatic air conditioning
system .................................... 572
Air conditioning filter.............. 681
Automatic air conditioning
system ................................ 572
Blower customization ............ 576
Eco score (A/C score) ........... 254
Front seat concentrated
airflow mode (S-FLOW)...... 575
Humidity sensor .................... 584
Remote Air Conditioning
System................................ 585
Automatic headlight leveling
system .................................... 389
Automatic light control
system .................................... 388
AUX port
*
Auxiliary boxes ........................ 598
Back door ................................. 288
Back-up light ............................ 695
Replacing light bulbs ............. 696
Wattage................................. 779Battery (12-volt battery) .......... 644
Battery checking ................... 644
Exchanging ........................... 758
If the 12-volt battery is
discharged .......................... 755
Preparing and checking
before winter....................... 566
Replacing .............................. 758
Warning light ......................... 714
Battery (traction battery)......... 108
Air intake vent ....................... 109
Charging ............................... 121
Location ................................ 108
Specification ......................... 773
Status indicator ..................... 123
Blind Spot Monitor (BSM) ....... 473
Blind Spot Monitor function ... 489
Rear Crossing Traffic Alert
function ............................... 493
Bluetooth
®*
Bottle holders .......................... 597
Brake
Fluid ...................................... 778
Parking brake........................ 386
Regenerative braking............ 103
Warning light ......................... 714
Brake assist ............................. 559
Brake Override System ........... 360
Break-in tips ............................. 361
Brightness control
Instrument cluster light
control................................. 206
BSM (Blind Spot Monitor) ....... 473
Blind Spot Monitor function ... 489
Rear Crossing Traffic Alert
function ............................... 493
B
*: Refer to “Navigation system Owner’s manual”.

800Alphabetical index
Prius Plug-in Hybrid_OM_OM47D72E_(EE)
Care ................................... 616, 622
Aluminum wheels .................. 617
Exterior.................................. 616
Front camera......................... 408
Interior ................................... 622
Radar sensor ........................ 407
Seat belts .............................. 625
Water-repellent coating ......... 617
Catch protection function ....... 353
Chains ....................................... 567
Charging ................................... 121
Charging cable ...................... 126
Charging equipment.............. 121
Charging indicator ................. 125
Charging messages .............. 197
Charging precautions ............ 172
Charging procedure .............. 165
Charging time may
increase .............................. 154
Charging schedule
function ............................... 176
High voltage components ..... 108
Information related to
charging display.................. 159
Opening and closing the
charging port lid .................. 122
Power sources
precautions ......................... 151
Power sources that can be
used.................................... 149
Safety functions ............ 161, 171
Solar charging system .......... 188
When normal charging
cannot be carried out.......... 192
Charging cable ......................... 126
CCID (Charging Circuit
Interrupting Device) ............ 126
Charging cable types ............ 127If the charging cable cannot
be unlocked ........................ 146
Indicator ................................ 130
Maintenance ......................... 136
Replacing the plug-cord ........ 132
Safety functions .................... 129
Charging port ........................... 121
Opening and closing ............. 122
Smart lid & connector
locking system .................... 140
If the charging port lid does
not open ............................. 143
Child restraint system ............... 54
Child restraint system
installation method ............... 67
Fixed with a seat belt .............. 68
Fixed with an ISOFIX lower
anchorage ............................ 70
Points to remember ................ 54
Riding with children................. 53
Using a top tether
anchorage ............................ 72
Child safety ................................ 53
12-volt battery precautions ... 646
Airbag precautions .................. 41
Back door precautions .......... 290
Charging precautions............ 160
Child restraint system ............. 54
How your child should wear
the seat belt.......................... 36
Installing child restraints ......... 67
Power window lock switch .... 352
Power window precautions ... 355
Rear door child-protectors .... 286
Removed key battery
precautions......................... 690
Riding with children................. 53
Seat belt precautions .............. 69
Seat heater precautions........ 589
C