HIGHLANDER
2020
This Quick Reference Guide is a summary of basic vehicle
operations. It contains brief descriptions of fundamental
operations so you can locate and use the vehicle’s main
equipment quickly and easily.
The Quick Reference Guide is not intended as a substitute for
the Owner’s Manual located in your vehicle’s glove box. We
strongly encourage you to review the Owner’s Manual and
supplementary manuals so you will have a better understanding
of your vehicle’s capabilities and limitations.
Your dealership and the entire staff of Toyota Motor North
America, Inc. wish you many years of satisfied driving in your
new Highlander.
A word about safe vehicle operations
This Quick Reference Guide is not a full description of Highlander operations.
Every Highlander owner should review the Owner’s Manual that accompanies
this vehicle.
Pay special attention to the boxed information highlighted in color throughout
the Owner’s Manual. Each box contains safe operating instructions to help you
avoid injury or equipment malfunction.
All information in this Quick Reference Guide is current at the time of printing.
Toyota reserves the right to make changes at any time without notice.
1
OVERVIEW
FEATURES & OPERATIONS
TOYOTA SAFETY SENSE
SAFETY & EMERGENCY FEATURES
INDEX
1 Visit your Toyota dealer for information on customizing this feature.2 Programmable by customer. Refer to the Owner’s Manual for instructions and more information.3 HomeLink® is a registered trademark of Gentex Corporation.
Engine maintenance 11
Fuel tank door release & cap 10
Hood release 10
Indicator symbols 6-7
Instrument cluster 5
Instrument panel 2-4
Instrument panel light control 11
Keyless entry
1,2 8-9
Smart Key system1,2 9
OVERVIEW
FEATURES & OPERATIONS FEATURES & OPERATIONS (continued)
SAFETY & EMERGENCY FEATURES
TOYOTA SAFETY SENSE™ 2.0 (TSS 2.0)
Air conditioning/heating
29-31
Audio 25
Auto lock/unlock
1 12
Automatic transmission 12
Bird’s Eye View Camera
with Perimeter Scan function 38
Blind Spot Monitor (BSM) and
Rear Cross Traffic Alert (RCTA) 37
Clock 23
Door locks
1,2 15
Downhill Assist Control system (DAC) 4 1
Driver Easy Speak 33
Driving mode select switch 41
Electric parking brake 13
Front and Rear Parking Assist
with Automated Braking 36
Garage door opener (HomeLink
®)3 34
Head-up display (HUD) 23
Intuitive parking assist 35
Lights
1,2 & turn signals1 21
Moonroof1 16
Multi-Information Display (MID)2 22
Multi-terrain select (AWD) 40
Panoramic moonroof 16
Power Liftgate (back door)
1,2 17
Power outlets-12V DC 27
Power outlets-120V AC 27
Qi wireless charger 26
Rear view monitor system 36
Seat adjustments-Front 18
Seat adjustments-Rear 19
Seat heaters/ventilators 32
Seats-Head restraints 18Seats-Stowing & returning
3rd row seats 19
Snow mode button 40
Steering lock release 14
Steering wheel switches &
telephone controls (Bluetooth
®) 24
Steering wheel-Heater 33
Stop & Start Engine System 39
Tilt & telescopic steering wheel 14
Toyota multi-operation touch 28
USB charge-ports 27
USB media port 26
Vehicle Stability Control (VSC)/
TRAC/Trailer Sway Control
OFF switch 37
Windows-Power
1 15
Windshield wipers & washers1 20
Automatic High Beams (AHB) 57
Full-Range Dynamic Radar
Cruise Control (DRCC) 54-56
Lane Departure Alert with
Steering Assist (LDA w/SA) 46-49
Lane Tracing Assist (LTA) 50-53
Pre-Collision System with Pedestrian
Detection (PCS w/PD) 43-45
Quick overview-Toyota Safety
Sense™ 2.0 (TSS 2.0) 42
Road Sign Assist (RSA) 58
Sensors 43
BLUETOOTH® DEVICE
PAIRING SECTION 66-68
Floor mat installation
64
Rear door child safety locks 60
Safety Connect 62
Seat belts 59
Seat belts-3rd row center 59
Seat belts-Shoulder belt anchor 59
Spare tire & tools 61
Star Safety System
TM 63-64
Tire Pressure Monitoring
(warning) System (TPMS) 60
63195a_MY20 Highlander.indd 111/18/19 8:12 AM
2
Steering wheel controls
Automatic High Beam (AHB) switch
Audio control
switches2Audio volume
control switch2
Meter control switchesFull-Speed Range Dynamic Radar
Cruise Control (DRCC) vehicle-to-
vehicle distance buttonFull-Speed Range
DRCC switches
Tilt and telescopic steering
lock release lever
(below the steering wheel)
Headlight/turn signal/front fog light
1 control
Meter/Multi-information display (MID)
Hood lock release lever Fuel tank door release lever
Windshield wiper
de-icer switch
1
Heated steering
wheel switch1
Heated steering
wheel switch1
Automatic High Beam
(AHB) switch
Automatic High Beam
(AHB) switch
Birds Eye View Camera switch
1,2
Power back
door switch1
Power back
door switch1
Voice command switch2
Telephone switch2
Lane Tracing Assist (LTA)/Lane Departure
Alert with Steering Assist (LDA w/SA) switch
OVERVIEW
Instrument panel
63195a_MY20 Highlander.indd 211/18/19 8:12 AM
6
Automatic High Beam (AHB)
indicator
For details, refer to “Indicators and warning lights,” Section 2-1, 2020 Owner’s
Manual.
Front Fog light indicator4
Constant speed cruise control
indicator/Constant speed
cruise control SET indicator
Electric power steering system
warning [red/Yellow]
Downhill Assist Control indicator4
Fuel tank door position
Anti-lock Brake (ABS) System
warning1
Airbag SRS warning1
Air Bag ON/OFF indicator1
Brake system warning1 [Yellow]
High coolant temperature warning
Eco drive mode indicator
Mud & sand mode indicator4
Low engine oil pressure warning
Brake Override System/Drive-Start
Control warning
Charging system warning1
Brake hold operated indicator1,2
Brake hold standby indicator1
Front and Rear Parking Assist
with Automated Braking OFF
indicator
1,2,4,5,6
Brake system warning1
BSM outside rear view mirror
indicator4
Blind Spot Monitor (BSM) OFF
indicator4
Eco Driving indicator1
Driver’s and front passenger’s seat
belt reminder (alarm will sound when
the engine switch is in the ”IGNITION ON”)
Full-Speed Range Dynamic
Radar Cruise Control
indicator/DRCC SET
indicator
Malfunction/Check Engine indicator
1
Intuitive parking assist OFF
indicator1,2,4,5
Headlight low/high beam
indicator
Low fuel level warning1
Low outside temperature indicator
Parking brake warning
1,2
Lane Tracing Assist (LTA)/
Lane Departure Alert (LDA) indicator
[white/green/orange
3]
Pre-Collison System (PCS) warning1,2
OVERVIEW
Indicator symbols
63195a_MY20 Highlander.indd 611/18/19 8:12 AM
11
OVERVIEW
FEATURES & OPERATIONS
TOYOTA SAFETY SENSE
SAFETY & EMERGENCY FEATURES
NOTE: Regularly scheduled maintenance, including
oil changes, will help
extend the life of your vehicle and maintain performance. Please refer to the
“Warranty & Maintenance Guide.”
Darker
Brighter
The brightness of the meters is changed between day mode and night mode.
- Day mode: When the surrounding area is bright
- Night mode: When the surrounding area is dark
Engine oil level dipstick
Engine coolant reservoir Windshield washer fluid tank
Engine oil filler cap
Instrument panel light control
Engine maintenance
63195a_MY20 Highlander.indd 1111/18/19 8:12 AM
13
OVERVIEW
FEATURES & OPERATIONS
TOYOTA SAFETY SENSE
SAFETY & EMERGENCY FEATURES
ON SET
OFFRELEASE
Electric parking brake
Automatic (shift lever operation)
To turn automatic mode ON, while vehicle is stopped, pull and hold switch until
“EPB Shift Interlock Function Activated” displays in Multi-Information Display (MID).
While depressing brake, shifting into P position will automatically set the brake
and turn the parking brake indicator and parking brake light on. To release brake,
depress brake and shift out of P. The indicator light turns off.
To turn automatic mode OFF, push and hold parking brake switch until “EPB Shift
Interlock Function Deactivated” displays on the MID.
Manual
While vehicle is stopped and brake pedal is depressed, pull to set parking brake
and turn the parking brake indicator and parking brake light on. To release, press
the brake pedal and push switch. The indicator light turns off.
Refer to the Owner’s Manual for limitations and more details.Parking brake light
Standby indicatorOperated indicator
PARKING BRAKE
The brake hold system keeps the brake applied when the shift lever is in D, M or N
with the system on and the brake pedal has been depressed to stop the vehicle.
The system releases the brake when the accelerator pedal is depressed with the
shift lever in D or M to allow smooth start off.
Refer to the Owner’s Manual for limitations and more details.
BRAKE HOLD
Driver sideAutomatic modeManual mode
63195a_MY20 Highlander.indd 1311/18/19 8:12 AM
16
SHADE OPERATIONTILTING OPERATION
Moonroof (if equipped)
Panoramic moonroof (if equipped)
FEATURES & OPERATIONS
Tilt
Close
Recommended open position to
minimize wind noise.
If the moonroof is open, pressing the switch
closes it up to the tilt-up position.
If the shade is closed past the half-open position
when the switch is pressed, it will open up to the
half-open position.
Lightly press either side of the sunshade switch
to stop the electronic sunshade partway.
Close
Open
The moonroof stops slightly before the fully open position to reduce wind noise and the
shade opens fully. Slide the switch again to fully open or close the moonroof.
SLIDING OPERATION
Push once to open partway; again to open
completely. Push once to open completely.
Lightly press either side of the moonroof switch while opening/tilting is in progress,
the moonroof stops partway.
SLIDING OPERATION TILTING OPERATION
63195a_MY20 Highlander.indd 1611/18/19 8:12 AM
21
OVERVIEW
FEATURES & OPERATIONS
TOYOTA SAFETY SENSE
SAFETY & EMERGENCY FEATURES
Front fog lights come on only when the headlights are on low beam.
1 The right hand signals will flash three times.
2 The left hand signals will flash three times.
Daytime Running Light system (DRL) Automatically turns on under certain
conditions to make vehicle more visible to other drivers. Not for use at night. Automatic light cut off system Lights automatically turn off after 30 second delay,
or when lock switch on remote is pushed after all doors are locked.
Automatic High Beam (AHB) system Automatically switches between high and
low beams as appropriate to enhance vision at night.
Refer to Toyota Safety Sense™ 2.0 (TSS 2.0) in this guide or the Owner’s Manual
for more details on the Automatic High Beam feature.
* Operating conditions must be met. Refer to the Owner’s Manual for details.
Low beam
Parking lights
Auto
DRL OFFHigh beam
or
Automatic High Beam*
High beam
flasherHeadlights
Turn
Right turn
Lane change
1
Lane change2
Left turn
Lights & turn signals
HEADLIGHTS
FRONT FOG LIGHTS (IF EQUIPPED)
TURN SIGNALS
63195a_MY20 Highlander.indd 2111/18/19 8:12 AM