2020 TOYOTA HIGHLANDER HYBRID tow

3154-5. Using the driving support systems
HIGHLANDER HV_U
4
Driving
●When the distanc e between your
vehicle and metal objects, such as
a guardrail, wall, sign, or parked
vehicle, which may reflect electri-
cal waves toward the rear of the
vehicle, is short
●When there are spinning objects
near your vehicle such as the fan
of an air conditioning unit
●When water is splashed or
sprayed toward t he rear bumper,
such as from a sprinkler
■Situations in which the Parking
Support Brake function
(rear-crossing vehicles) may
not operate properly
In some situations, such as the fol-
lowing, the radar sensors may not
detect an object and this function
may not operate properly
●Stationary objects
●When a sensor or the area around
a sensor is extremely hot or cold
●If the rear bumper is covered with
ice, snow, dirt, etc.
●If a sensor has been painted or
covered with a sticker, etc.
●When it is raining heavily or water
strikes the vehicle
●If the vehicle is s ignificantly tilted
●When equipment that may
obstruct a sensor is installed, such
as a towing eyelet, bumper pro-
tector (an additional trim strip,
etc.), bicycle carrier, or snow plow
●If the suspension has been modi-
fied or tires of a size other than
specified are installed
●If the front of the vehicle is raised or lowered due to the carried load
●If an electronic component, such
as a backlit license plate (espe-
cially fluorescent t
ype), fog lights,
fender pole or wireless antenna is
installed near a radar sensor
●If the orientation of a radar sensor
has been changed
●When multiple vehicles are
approaching with only a small gap
between each vehicle
●If a vehicle is approaching the rear
of your vehicle rapidly
●Situations in which the radar sen-
sor may not detect a vehicle
• When a vehicle approaches from
the right or left at the rear of the
vehicle while you are turning while
backing up
• When turning while backing up
• When backing out of a shallow angle parking spot
• When backing up on a slope with a sharp change in grade

3244-5. Using the driving support systems
HIGHLANDER HV_U
WA R N I N G
■Handling of tires and the sus-
pension
Using tires with any kind of prob-
lem or modifying the suspension
will affect the driv ing assist sys-
tems, and may cause a system to
malfunction.
■Trailer Sway Control precau-
tion
The Trailer Sway Control system
is not able to reduce trailer sway
in all situations . Depending on
many factors such as the condi-
tions of the vehicle, trailer, road
surface and driving environment,
the Trailer Sway Control system
may not be effec tive. Refer to
your trailer owner’s manual for
information on how to tow your
trailer properly.
■If trailer sway occurs
Observe the following precau-
tions.
Failing to do so m ay cause death
or serious injury.
●Firmly grip the steering wheel.
Steer straight ahead. Do not try
to control trailer sway by turning
the steering wheel.
●Begin releasing the accelerator
pedal immediately but very
gradually to reduce speed.
Do not increase speed. Do not
apply vehicle brakes.
If you make no extreme correction
with the steering or brakes, your
vehicle and trailer should stabi-
lize. (
P.202)
■Secondary Collision Brake
Do not rely sole ly upon the Sec-
ondary Collision Brake. This sys-
tem is designed to help reduce
the possibility of further damage
due to a secondary collision, how-
ever, that effect changes accord-
ing to various conditions. Overly
relying on the system may result
in death or serious injury.

3324-6. Driving tips
HIGHLANDER HV_U
NOTICE
■To prevent water damage
Take all necessary safety mea-
sures to ensure that water dam-
age to the hybrid battery (traction
battery), hybrid s ystem or other
components does not occur.
●Water entering the engine com-
partment may cause severe
damage to the hybrid system.
Water entering the interior may
cause the hybrid battery (trac-
tion battery) stowed under the
rear seats to short circuit.
●Water entering the hybrid trans-
mission will cause deterioration
in transmission quality. The mal-
function indicator may come on,
and the vehicle may not be driv-
able.
●Water can wash the grease
from wheel bearings, causing
rusting and premature failure,
and may also enter the hybrid
transmission case, reducing the
gear oil’s lubricating qualities.
■When you drive through
water
If driving through water, such as
when crossing shallow streams,
first check the depth of the water
and the bottom of the riverbed for
firmness. Drive slowly and avoid
deep water.
■Inspection after off-road driv-
ing
●Sand and mud that has accu-
mulated in bra ke drums and
around brake di scs may affect
braking efficiency and may
damage brake system compo-
nents.
●Always perform a maintenance
inspection aft er each day of
off-road driving that has taken
you through rough terrain, sand,
mud, or water. For scheduled
maintenance information, refer
to the “Scheduled Maintenance
Guide” or “Owner’s Manual
Supplement”.

3645-4. Using the storage features
HIGHLANDER HV_U
Pull down the hook to use.
The cargo hooks are provided for
securing loose items.
To hang the cargo net, use the
cargo net hooks and cargo
hooks.
■Removing the luggage
cover unit (vehicles with-
out side deck board)
1 Fold down the third seats.
( P.158)
Luggage compart-
ment features
Cargo hooks
WA R N I N G
■When cargo hooks are not in
use
To avoid injury, always return the
hooks to their stowed positions
when not in use.
Cargo net hooks
WA R N I N G
■When the cargo net is not in
use
To a v o i d i n j u r y , always return the
hooks to their stowed positions
when not in use.
Grocery bag hooks
NOTICE
■To prevent damage to the gro-
cery bag hooks
Do not hang any object heavier
than 6.6 lb. (3 kg) on the grocery
bag hooks.
Luggage cover (if
equipped)

3665-4. Using the storage features
HIGHLANDER HV_U
■Removing the luggage
cover
1 Release the cover from the
left and right anchors and
allow it to retract.
2 Compress the end of the lug-
gage cover and lift the lug-
gage cover up.
■Stowing the luggage cover
(vehicles without side deck
board)
1 Remove the center deck
board. ( P.477)
2 To store the luggage cover
unit, compress both ends
until they lock.
Store the unit wit h the lock release
buttons facing up and the cover
portion facing the rear of the vehi- cle.
■Stowing the luggage cover
(vehicles with side deck
board)
1 Remove the center deck
board ( P.477) and the side
deck board. ( P.367)
2 To store the luggage cover
unit, compress both ends
until they lock.
Store the unit with the lock release
buttons facing up and the cover
portion facing the rear of the vehi-
cle.

3675-4. Using the storage features
HIGHLANDER HV_U
5
Interior features
Center deck under tray
Pull the strap upwards to open
the center deck board.
Deck side box (if equipped)
Pull the strap upwards to open
the side deck board.
WA R N I N G
■Luggage cover
●When installing/stowing the lug-
gage cover, make sure that the
luggage cover is securely
installed/stowed. Failure to do
so may result in serious injury in
the event of sudden braking or a
collision.
●Do not place anything on the
luggage cover. In the event of
sudden braking or turning, the
item may go flying and strike an
occupant. This c ould lead to an
unexpected accident, resulting
in death or serious injury.
●Do not allow ch ildren to climb
on the luggage cover. Climbing
on the luggage cover could
result in damage to the luggage
cover, possibly causing death or
serious injury to the child.
●Do not point the luggage cover
unit at your face or body, as
doing so may cause injuries if
the cover ends extend sud-
denly.
NOTICE
■When using the luggage
cover
●Do not put heavy items on the
luggage cover.
●Install the cover unit in the cor-
rect direction so that the lock
release button faces upward.
Auxiliary boxes
WA R N I N G
■Caution while driving
Keep the deck board closed. In
the event of sudd en braking, an
accident may occur due to an
occupant being struck by the deck
board or the items stored under
the deck board.

3715-5. Using the other interior features
HIGHLANDER HV_U
5
Interior features
 Blinks (orange) 3 times
repeatedly
 Blinks (orange) 4 times
repeatedly
■The wireless charger can be
operated when
The power switch i s in ACC or ON.
■Portable devices that can be
charged
●Portable devices compatible with
the Qi wireless charging standard
can be charged by the wireless charger. However, compatibility
with all devices which meet the Qi
wireless charging standard is not
guaranteed.
●The wireless char
ger is designed
to supply low power electricity (5
W or less) to a cellular phone,
smartphone, or other portable
device.
■If a cover or accessory is
attached to the portable device
Do not charge a portable device if a
cover or accessory w hich is not Qi
compatible is atta ched. Depending
on the type of cover and/or acces-
sory attached, it m ay not be possi-
ble to charge the portable device. If
the portable device is placed on the
charging area and does not charge,
remove the cover and/or accesso-
ries.
■If interference is heard in AM
radio broadcasts while
charging
Turn off the wireless charger and
check if the noise is reduced. If
noise is reduced, press and hold the
power supply switch of the wireless
charger for 2 se conds. The fre-
quency of the wireless charger is
changed and noise may be
reduced. When the frequency is
changed, the operation indicator
light will blink (orange) 2 times.
■Charging precautions
●If the electronic key cannot be
detected in the cabin, charging
cannot be performed. When a
door is opened and closed,
charging may be temporarily sus-
pended.
●While charging, the wireless char-
ger and the portable device will
become warm. This is not a mal-
function. If a portable device
becomes warm while charging
and charging stops due to the pro-
tection function of the portable
device, wait unt il the portable
device cools dow n and charge it
Suspected
causesMeasure
Vehicle to
charger com-
munication
failure.
Contact your Toy-
ota dealer.
Suspected
causesMeasure
A foreign
object exists
between the
portable
device and
charging area.
Remove the for-
eign object.
Portable
device is not
positioned
properly on the
charging area.Move the portable
device toward the
center of the
charging area.
Suspected
causesMeasure
The tempera-
ture of the
wireless char-
ger is exces-
sively high.Stop charging
immediately and
continue charging
after a while.

3755-5. Using the other interior features
HIGHLANDER HV_U
5
Interior features
WA R N I N G
■Caution regarding interfer-
ence with electronic devices
People with implantable cardiac
pacemakers, cardiac resynchroni-
zation therapy pacemakers or
implantable cardioverter defibrilla-
tors, as well as any other electri-
cal medical device, should consult
their physician about the usage of
the wireless charger.
Operations of the wireless char-
ger may have an affect on medi-
cal devices.
■To prevent damage or burns
Observe the following precau-
tions.
Failure to do so may result in the
possibility of fire , equipment fail-
ure or damage, or burns due to
heat.
●Do not put any metallic objects
between the charging area and
the portable device while
charging.
●Do not attach me tallic objects,
such as aluminum stickers, to
the charging area.
●Do not cover the wireless char-
ger with a cloth or other object
while charging.
●Do not attempt t o charge porta-
ble devices whic h are not com-
patible with the Qi wireless
charging standard.
●Do not disassemble, modify or
remove the wireless charger.
●Do not apply force or impact to
the wireless charger.
NOTICE
■Conditions in which the wire-
less charger may not operate
correctly
In the following situations, the
wireless charger may not operate
correctly:
●When a portable device is fully
charged
●When there is a foreign object
between the charging area and
portable device
●When a portable device
becomes hot wh ile charging
●When a portable device is
placed on the wireless area with
its charging surface facing up
●When a portable device is not
centered on the charging area
●When the vehicle is near a TV
tower, electric po wer plant, gas
station, radio station, large dis-
play, airport or ot her facility that
generates strong radio waves or
electrical noise
●When the portable device is in
contact with, or is covered by
any of the following metallic
objects:
• Cards to which aluminum foil is attached
• Cigarette boxes that have alu- minum foil inside
• Metallic wallets or bags
• Coins
• Metal hand warmers
• Media such as CDs and DVDs
●When wireless keys (that emit
radio waves) other than those of
your vehicle are being used
nearby.