1
2
3
4
5
6
7
8
9
9
HIGHLANDER HV_U
Pictorial indexSearch by illustration
For safety
and securityMake sure to read through them
(Main topics: Child seat, theft deterrent system)
Vehicle status
information and
indicatorsReading driving-related information
(Main topics: Meters, multi-information display)
Before driving
Opening and closing the doors and windows,
adjustment before driving
(Main topics: Keys, doors, seats)
Driving
Operations and advice which are necessary for
driving
(Main topics: Starting hybrid system, refueling)
Interior featuresUsage of the interior features
(Main topics: Air conditioner, storage features)
Maintenance
and careCaring for your vehicle and maintenance
procedures
(Main topics: Interior and exterior, light bulbs)
When trouble
arisesWhat to do in case of malfunction and emergency
(Main topics: 12-volt battery discharge, flat tire)
Vehicle
specificationsVehicle specifications, customizable features
(Main topics: Fuel, oil, tire inflation pressure)
For ownersReporting safety defects for U.S. owners, and seat
belt, SRS airbag and headlight aim instructions for
Canadian owners
IndexSearch by symptom
Search alphabetically
4TABLE OF CONTENTS
HIGHLANDER HV_U
Hood ..................................408
Positioning a floor jack ....... 409
Engine compartment .......... 410
12-volt battery .................... 416
Tires ................................... 418
Tire inflation pressure......... 430
Wheels ............................... 432
Air conditioning filter ........... 433
Cleaning the hybrid battery (trac- tion battery) air intake vents
and filter ........................... 435
Electronic key battery ......... 438
Checking and replacing fuses ......................................... 439
Headlight aim ..................... 442
Light bulbs .......................... 443
7-1. Essential information Emergency flashers ........... 452
If your vehicle has to be stopped in an emergency .............. 452
If the vehicle is trapped in rising water ................................ 453
7-2. Steps to take in an emergency If your vehicle needs to be towed......................................... 455
If you think something is wrong ......................................... 458
If a warning light turns on or a warning buzzer sounds .... 460
If a warning message is dis- played .............................. 470
If you have a flat tire ........... 474
If the hybrid system will not start ......................................... 486
If you lose your keys .......... 488
If the fuel filler door cannot be opened ............................. 488
If the electronic key does not operate properly ............... 489If the 12-volt battery is dis-
charged ............................ 491
If your vehicle overheats .... 497
If the vehicle becomes stuck ......................................... 500
8-1. Specifications Maintenance data (fuel, oil level, etc.) .................................. 504
Fuel information ................. 514
Tire information .................. 516
8-2. Customization Customizable features ....... 526
8-3. Initialization Items to initialize ................ 538
9-1. For owners Reporting safety defects for U.S. owners ............................. 540
Seat belt instructions for Cana- dian owners (in French) ... 540
SRS airbag instructions for Canadian owners (in French)......................................... 542
Headlight aim instructions for Canadian owners (in French)......................................... 549
What to do if... (Troubleshooting) ......................................... 55
2
Alphab
etical Index.............. 555
7When trouble arises
8Vehicle specifications
9For owners
Index
13Pictorial index
HIGHLANDER HV_U
Precautions for winter seas on.............................................. P.327
To prevent freezing (windshiel d wiper de-icer) ..................... P.338
Precautions for car wash
*.................................................... P.395
Fuel filler door ............................................... ..................... P.240
Refueling method ............................................... .................. P.240
Fuel type/fuel tan k capacity ................................... .............. P.507
Tires.......................................................... ........................... P.418
Tire size/inflation pressure ................................... ........ P.418, 511
Winter tires/tire chains ....................................... .................. P.327
Checking/rotation/tire pressur e warning system ..................P.418
Coping with flat tires......................................... .................... P.474
Hood ........................................................... ......................... P.408
Opening ............................................................................... P.408
Engine oil ..................................................... ........................ P.508
Coping with overheating ...................................................... P.497
Warning messages ............................................... ............... P.470
Headlights..................................................... ...................... P.229
Parking lights ................................................. .................... P.229
Front turn signal lights ....................................... ............... P.223
Parking lights
*/daytime running lights............................. P.229
Front side marker lights ....................................... ............. P.229
Front fog lights ............................................... .................... P.235
Stop/tail lights ............................................... ..................... P.229
Tail lights.................................................... ......................... P.229
Back-up lights
Shifting the shift lever to R ................................................... P.220
License plate lights........................................... ................. P.229
Rear turn signal lights ........................................ ............... P.223
Light bulbs of the exterior lights for driving
(Replacing method: P.443, Watts: P.512)
2234-2. Driving procedures
HIGHLANDER HV_U
4
Driving
1 Right turn
2 Lane change to the right
(move the lever partway and
release it)
The right hand signals will flash 3
times.
3Lane change to the left
(move the lever partway and
release it)
The left hand signals will flash 3
times.
4Left turn
■Turn signals can be operated
when
The power swit ch is in ON.
■If the indicator flashes faster
than usual
Check that a light bulb in the front or
rear turn signal lights has not burned out.
Tur n signal lever
Operating instructions
393
HIGHLANDER HV_U
6
6
Maintenance and care
Maintenance and care
.6-1. Maintenance and careCleaning and protecting the vehicle exterior .......... 394
Cleaning and protecting the vehicle interior ........... 397
6-2. Maintenance Maintenance requirements.................................. 400
General maintenance.. 402
Emission inspection and maintenance (I/M) pro-
grams ........................ 404
6-3. Do-it-yourself mainte- nance
Do-it-yourself service pre- cautions ..................... 406
Hood ........................... 408
Positioning a floor jack .................................. 409
Engine compartment ... 410
12-volt battery ............. 416
Tires ............................ 418
Tire inflation pressure.. 430
Wheels ......... ...............432
Air conditioning filter .... 433
Cleaning the hybrid battery (traction battery) air intake
vents and filter ........... 435
Electronic key battery.. 438
Checking and replacing fuses.......................... 439
Headlight aim .............. 442Light bulbs ...................
443
4076-3. Do-it-yourself maintenance
HIGHLANDER HV_U
6
Maintenance and care
Hybrid battery
(traction bat-
tery) air intake
vent ( P.435)• Vacuum cleaner,
etc.
• Phillips screw- driver
Headlight aim
( P.442)• Phillips-head
screwdriver
Light bulbs
( P.443)
• Bulb with same
number and
wattage rating as
original
• Flathead screw- driver
• Wrench
Radiator and
condenser
( P.414)
Tire inflation
pressure
( P.430)• Tire pressure
gauge
• Compressed air source
Washer fluid
( P.415)
• Water or washer
fluid containing
antifreeze (for
winter use)
• Funnel (used only for adding
water or washer
fluid)
WA R N I N G
The engine compartment contains
many mechanisms and fluids that
may move suddenly, become hot,
or become electrically energized.
To avoid death or serious injury,
observe the following precautions.
ItemsParts and tools■When working on the engine
compartment
●Make sure that the “ACCES-
SORY” or “IGNITION ON” on
the multi-information display
and the “READY” indicator are
both off.
●Keep hands, clothing and tools
away from the moving fan and
engine drive belt.
●Be careful not to touch the
engine, power control unit, radi-
ator, exhaust manifold, etc. right
after driving as they may be hot.
Oil and other fluids may also be
hot.
●Do not leave anything that may
burn easily, such as paper and
rags, in the engine compart-
ment.
●Do not smoke, c ause sparks or
expose an open flame to fuel or
the battery. Fuel and battery
fumes are flammable.
■When working near the elec-
tric cooling fan or radiator
grille
Be sure the power switch is off.
With the power switch in ON, the
electric cooling fa n may automati-
cally start to run if the air condi-
tioning is on and/or the coolant
temperature is high. ( P.414)
■Safety glasses
Wear safety glasses to prevent
flying or falling material, fluid
spray, etc. from getting in your
eyes.
NOTICE
■If you remove the air cleaner
filter
Driving with the ai r cleaner filter
removed may cause excessive
engine wear due to dirt in the air.
4416-3. Do-it-yourself maintenance
HIGHLANDER HV_U
6
Maintenance and care
Normal fuse
Blown fuse
■After a fuse is replaced
●If the lights do n ot turn on even
after the fuse has been replaced,
a bulb may need replacement.
( P.443)
●If the replaced fuse blows again,
have the vehicle inspected by
your Toyota dealer.
■If there is an overload in a cir-
cuit
The fuses are designed to blow, pro-
tecting the wiring harness from
damage.
■When replacing light bulbs
Toyota recommends that you use
genuine Toyota products designed
for this vehicle. Because certain
bulbs are connected to circuits
designed to prevent overload,
non-genuine parts or parts not
designed for this vehicle may be
unusable.
WA R N I N G
■To prevent system break-
downs and vehicle fire
Observe the following precau-
tions.
Failure to do so may cause dam-
age to the vehicle, and possibly a
fire or injury.
●Never use a fuse of a higher
amperage rating than that indi-
cated, or use any other object in
place of a fuse.
●Always use a genuine Toyota
fuse or equivalent.
Never replace a fuse with a
wire, even as a temporary fix.
●Do not modify the fuses or fuse
boxes.
■Fuse box near the power con-
trol unit
Never check or replace the fuses
as there are high voltage parts
and wiring near the fuse box.
Doing so may cause electric
shock, resulting in death or seri-
ous injury.
NOTICE
■Before replacing fuses
Have the cause of electrical over-
load determined and repaired by
your Toyota dealer as soon as
possible.
4436-3. Do-it-yourself maintenance
HIGHLANDER HV_U
6
Maintenance and care
Check the wattage of the light
bulb to be replaced. ( P.512)
P. 5 3 1
Front (type A)
Front turn signal lights/park-
ing lights Front side marker lights
Front (type B)
Front turn signal lights
Front side marker lights
RearRear turn signal lights
Back-up lights
License plate lights
■Lights that need to be
replaced by your Toyota
dealer
Headlight low beams
Headlight high beams
Parking lights (type B)
Daytime running lights (type
A)
Daytime running lights/park-
ing lights (type B)
Light bulbs
You may replace the follow-
ing bulbs by yourself. The
difficulty level of replace-
ment varies depending on
the bulb. If necessary bulb
replacement seems difficult
to perform, contact your
Toyota dealer.
For more information about
replacing other light bulbs,
contact your Toyota dealer.
Preparing for light bulb
replacement
Turning off the power
back door main switch
Bulb locations