Page 477 of 572
4777-2. Steps to take in an emergency
HIGHLANDER HV_U
7
When trouble arises
1 Pull the strap upwards and 
open the center deck board.
2 Remove the center deck 
board. 3
Remove the jack cover.
4 Remove the jack after remov-
ing the hook.
1 Pull the strap upwards and 
open the center deck board.
NOTICE
■When using a wheel lock key 
(if equipped)
Do not use an impact wrench. 
Using an impact wrench may 
cause permanent damage to 
wheel lock nut and wheel lock 
key. If in doubt about wheel lock 
application, contact your Toyota 
dealer.
Taking out the jack
Taking out the spare tire 
     
        
        Page 479 of 572
4797-2. Steps to take in an emergency
HIGHLANDER HV_U
7
When trouble arises
8 Fully depress the secondary 
latch   and remove the 
holding bracket   from the 
hoist assembly  .
9 Tilt the bracket   and pass it 
through the wheel opening. 
Then remove the hoist 
assembly  . 1
Chock the tires.
2 Slightly loosen the wheel 
nuts (one turn).
Vehicles with wheel locks: Use the 
wheel lock key to  loosen the wheel 
lock.
WA R N I N G
■When storing the spare tire
Be careful not to catch fingers or 
other body parts between the 
spare tire and the body of the 
vehicle.
Replacing a flat tire
Flat tireWheel chock  positions
Front left-hand 
sideBehind the rear 
right-hand side 
tire
Front right-hand 
sideBehind the rear 
left-hand side tire
Rear left-hand 
sideIn front of the 
front right-hand 
side tire
Rear right-hand 
sideIn front of the 
front left-hand 
side tire 
     
        
        Page 480 of 572

4807-2. Steps to take in an emergency
HIGHLANDER HV_U
3Turn the tire jack portion   
by hand until the notch of the 
jack is in contact with the jack 
point.
The jack point guides are located 
under the rocker panel. They indi-
cate the jack po int positions.
4Raise the vehicle until the tire 
is slightly raised off the 
ground.
5 Remove all the wheel nuts 
and the tire.
When resting the tire on the 
ground, place the  tire so that the 
wheel design faces up to avoid  scratching the wheel surface.
■If the spare tire cannot be low-
ered
If the spare tire cannot be lowered, it 
may not have been stowed properly. 
Perform the following procedure:
1 Fully tighten the spare tire clamp 
bolt by turning the jack handle 
clockwise until two clicks are 
heard and the jack handle skips.
2 Turn the jack handle counter-
clockwise to lower  the spare tire.
If the spare tire still cannot be low-
ered, attempt to fully tighten the 
spare tire clamp  bolt again by turn-
ing the jack handle clockwise. Then 
turn it counterclockwise at least 2 
turns to lower the spare tire.
If the spare tire still cannot be low-
ered, the wire cable may be sev-
ered. Have the vehicle inspected by  
     
        
        Page 481 of 572

4817-2. Steps to take in an emergency
HIGHLANDER HV_U
7
When trouble arises
your Toyota dealer.
1 Remove any dirt or foreign 
matter from the wheel con-
tact surface.
If foreign matter  is on the wheel 
contact surface, the wheel nuts 
may loosen while the vehicle is in 
WA R N I N G
■Replacing a flat tire
●Do not touch the disc wheels or 
the area around the brakes 
immediately after the vehicle 
has been driven.
After the vehicle has been 
driven the disc  wheels and the 
area around the  brakes will be 
extremely hot. Touching these 
areas with hands , feet or other 
body parts while changing a tire, 
etc. may result in burns.
●Failure to follow these precau-
tions could cause the wheel 
nuts to loosen and the tire to fall 
off, resulting in death or serious 
injury.
• Never use oil or grease on the  wheel bolts or wheel nuts.
Oil and grease may cause the 
wheel nuts to be excessively 
tightened, leading to bolt or disc 
wheel damage. In addition, the 
oil or grease can cause the 
wheel nuts to loosen and the 
wheel may fall off, causing an 
accident and resulting in death 
or serious injury. Remove any 
oil or grease from the wheel 
bolts or wheel nuts.
• Have the wheel nuts tightened  with a torque wrench to 76 ft•lbf 
(103 N•m, 10.5 kgf•m) as soon 
as possible after changing 
wheels.
• When installing a tire, only use  wheel nuts that have been spe-
cifically designed for that wheel.
• If there are any  cracks or defor-
mations in the bolt screws, nut 
threads or bolt holes of the 
wheel, have the vehicle 
inspected by your Toyota 
dealer.
• Do not attach a  heavily dam-
aged wheel ornament, as it may 
fly off the wheel while the vehi-
cle is moving.
●Observe the fo llowing precau-
tions.
Failure to do so may result in 
serious injury:
• Do not try to remove the wheel  ornament by hand. Take due 
care in handling the ornament to 
avoid unexpected personal 
injury.
• Lower the spare tire completely  to the ground before removing it 
from under the vehicle.
■Replacing a flat  tire for vehi-
cles with power back door
In cases such as when replacing 
tires, make sure to turn off the 
power back door main switch 
(  P.526). Failure to do so may 
cause the back door to operate 
unintentionally if the power back 
door switch is accidentally 
touched, resulti ng in hands and 
fingers being caught and injured.
Installing the spare tire 
     
        
        Page 482 of 572

4827-2. Steps to take in an emergency
HIGHLANDER HV_Umotion, causing the tire to come off.
2
Install the spare tire and 
loosely tighten each wheel 
nut by hand by approximately 
the same amount.
Turn the wheel nuts until the wash-
ers come into contact with the disc 
wheel.
Disc wheel
Washer
3 Lower the vehicle.
4 Firmly tighten each wheel nut 
two or three times in the  order shown in the illustra-
tion.
Vehicles with wheel locks: Tighten 
the wheel lock using the wheel lock 
key after tightening the other wheel 
nuts.
Tightening torque:
76 ft•lbf (103 N•m, 10.5 kgf•m)
1
Remove the center wheel 
ornament by pushing from 
the reverse side.
Be careful not to lose the wheel 
ornament.
2Stand the tire against the 
bumper with the inner sur-
face facing toward you. Pass 
the hoist assembly   and 
WA R N I N G
■Stowing the flat tire
Failure to follow steps listed under 
stowing the tire may result in 
damage to the spare tire carrier 
and loss of the tire, which could 
result in serious injury or death.
Stowing the flat tire, jack 
and all tools 
     
        
        Page 484 of 572

4847-2. Steps to take in an emergency
HIGHLANDER HV_U
7Confirm it is not loose after 
tightening:
1 Push and pull the tire
2 Try rotating
Visually check to ensure tire is not 
hung on surrounding parts.
If looseness or misassembly exists, 
repeat steps  2 to  7.
8 Repeat step 7, any time the 
tire is lowered or disturbed.
9 Stow the jack and all tools.
■The compact spare tire
●The compact spare tire is identi-
fied by the label “TEMPORARY 
USE ONLY” on the tire sidewall. 
Use the compact spare tire tempo-
rarily, and only in an emergency.
●Make sure to check  the tire infla-
tion pressure of the compact 
spare tire. ( P.511)
■When using the compact spare 
tire
As the compact sp are tire is not 
equipped with a tire pressure warn-
ing valve and transmitter, low infla-
tion pressur e of the spar e tire will 
not be indicated by the tire pressure 
warning system. Also, if you replace 
the compact spare tire after the tire 
pressure warning light comes on, 
the light remains on.
■When the compact  spare tire is 
equipped
When driving wit h the compact  spare tire installed, the vehicle 
height will be diffe
rent than when 
driving with standard tires.
■If you have a flat  front tire on a 
road covered with snow or ice
Install the compact spare tire on one 
of the rear wheels  of the vehicle. 
Perform the  following steps and fit 
tire chains to the front tires:
1 Replace a rear tire with the com-
pact spare tire.
2 Replace the flat front tire with the 
tire removed from  the rear of the 
vehicle.
3 Fit tire chains to  the front tires.
WA R N I N G
■When using the compact 
spare tire
●Remember that the compact 
spare tire provided is specifi-
cally designed for use with your 
vehicle. Do not use your com-
pact spare tire on another vehi-
cle.
●Do not use more  than one com-
pact spare tire simultaneously.
●Replace the comp act spare tire 
with a standard tire as soon as 
possible.
●Avoid sudden acceleration, 
abrupt steering, sudden brak-
ing and shifting operations that 
cause sudden engine braking.
■When the compact spare tire 
is attached
The vehicle speed may not be 
correctly detected, and the follow-
ing systems may not operate cor-
rectly:
• ABS & Brake assist
• VSC
•TRAC
• EPS 
     
        
        Page 486 of 572

4867-2. Steps to take in an emergency
HIGHLANDER HV_U
One of the following may be the 
cause of the problem:
The electronic key may not be 
functioning properly. 
( P.489)
 There may not be sufficient 
fuel in the vehicle’s tank.
Refuel the vehicle.
 There may be a malfunction 
in the immobilizer system. 
( P.79)
 There may be a malfunction 
in the steering lock system.
 The hybrid system may be 
malfunctioning due to an elec-
trical problem such as elec-
tronic key battery depletion or 
a blown fuse. However, 
depending on the type of mal-
function, an interim measure 
is available to start the hybrid 
system. ( P.487)
NOTICE
●Securely tighten the spare tire 
clamp bolt to hold the spare 
wheel carrier by the hook.
●Stow the flat tire in the spare tire 
location. Failure to do so may 
cause damage to the spare tire 
carrier. Proper storage reduces 
the possibility of i njury in a colli-
sion or during sudden braking.
●Have the flat tire repaired and 
the spare tire replaced with it as 
soon as possible.
■Proper storage of the spare 
tire
●If the hoist assembly is slanted 
when stowing a tire, the hoist 
assembly may become stuck in 
the wheel opening and the tire 
may not be raised properly, 
causing damage to the wheel or 
the wire cable.
●Do not attempt to turn the spare 
tire clamp bolt without a tire on 
the hoist assembly, as doing so 
may cause the wire cable to slip 
off of the shaft inside the unit 
and the wire cable may not be 
able to be raised or lowered. If 
the spare tire c lamp bolt has 
been turned without a tire on the 
hoist assembly and the wire 
cable cannot be raised or low-
ered, contact your Toyota 
dealer.
If  the hybrid system 
will not star t
Reasons for the hybrid sys-
tem not starting vary 
depending on the situation. 
Check the following and 
perform the appropriate 
procedure:
The hybrid system will not 
start even though the cor-
rect starting procedure is 
being followed. ( P.213) 
     
        
        Page 511 of 572

5118-1. Specifications
HIGHLANDER HV_U
8
Vehicle specifications
*: Minimum pedal clearance when depressed with a force of 67.4 lbf (300 N,  30.6 kgf) while the engine is running.
Ty p e A
Brakes
Pedal clearance*3.6 in. (91 mm) Min.
Pedal free play0.04   0.24 in. (1   6 mm)
Brake pad wear limit0.04 in. (1 mm)
Fluid typeSAE J1703 or FMVSS  No. 116 DOT 3
Steering
Free playLess than 1.2 in. (30 mm)
Tires and wheels
Tire size235/65R18 106V, T165/90D18 107M (spare)
Tire inflation pressure
(Recommended cold tire 
inflation pressure)
Front
36 psi (250 kPa, 2.5 kgf/cm
2 or bar)
Rear
36 psi (250 kPa, 2.5 kgf/cm
2 or bar)
Spare
60 psi (420 kPa, 4.2 kgf/cm
2 or bar)
Driving at high speeds (above 100 mph [160 
km/h]) (in countries wher e such speeds are per-
mitted by law)
Add 4 psi (30 kPa, 0.3 kgf/cm
2 or bar) to the front 
and rear tires. Never exceed the maximum cold 
tire inflation pressure in dicated on the tire side-
wall.
Wheel size18   8 J, 18   4T (spare)
Wheel nut torque76 ft•lbf (103 N•m, 10.5 kgf•m)