2020 TOYOTA HIGHLANDER phone

2094-8. Rear seat entertainment system operation
HIGHLANDER_HIGHLANDER
HV_NAVI_(U)
4
Audio/visual system
●Miracast® is a registered trade-
mark of Wi-Fi Alliance®.
●Wi-Fi® is a registered trademark
of Wi-Fi Alliance®.
●The Wi-Fi® networks serve bestef-
fort traffic.
●If a connected devi ce is taken out
of the Wi-Fi® connection area, the
connection will be severed.
●Depending on the environment in
which the access point is used,
the communication speed may be
low or communication may not be
possible.
●When a device is connected to the
rear seat entertainment system
via Wi-Fi
®, the device may not be
able to be connected to the inter-
net via mobile network (3G or 4G).
Using the Miracast®
mode
The screen of a Miracast®
compatible device (with
Android OS version 4.4 or
later) can be displayed on
the rear seat entertainment
system display.
This function is not avail-
able if the smartphone is
not certified by Wi-Fi
Alliance
® as Miracast®
device.
Refer to the instruction
manual and other documen-
tation included with the
external device to determine
whether it supports Mira-
cast
®.
Press the “INPUT” button
repeatedly until the Mira-
cast
® mode is selected.
WA R N I N G
●Use Wi-Fi® devices only when
safe and legal to do so.
●Your audio unit is fitted with
Wi-Fi® antennas. People with
implantable cardiac pacemak-
ers, cardiac resynchronization
therapy-pacemakers or implant-
able cardioverter defibrillators
should maintain a reasonable
distance between themselves
and the Wi-Fi
® antennas. The
radio waves may affect the
operation of such devices.
●Before using Wi-Fi® devices,
users of any electrical medical
device other than implantable
cardiac pacemakers, cardiac
resynchronization
therapy-pacemakers or implant-
able cardioverter defibrillators
should consult the manufacturer
of the device for information
about its operation under the
influence of radio waves. Radio
waves could have unexpected
effects on the operation of such
medical devices.
NOTICE
●Do not leave your smartphone
in the vehicle. In particular, high
temperatures inside the vehicle
may damage the smartphone.

2445-1. Voice command system operation
HIGHLANDER_HIGHLANDER
HV_NAVI_(U)
5-1.Voice command system operation
■Steering switchTa l k s w i t c h
Voice command system:
• Press the talk switch to start the voice command system. To can-
cel voice command, press and
hold the talk switch.
When an Apple CarPlay/Android
Auto connection is established:
*
• Press and hold the talk switch to start Siri/Google Assistant. To
cancel Siri/Google Assistant,
press the talk switch.
• Press the talk switch to start the voice command system.
*: This function is not made avail-able in some countries or areas.
■Microphone
 It is unnecessary to speak
directly into the microphone
when giving a command.
●Voice commands may not be rec-
ognized if:
• Spoken too quickly.
• Spoken at a low or high volume.
• The windows are open.
• Passengers are talking while
voice commands are spoken.
• The fan speed of the air condition- ing system is set at high.
• The air conditioning vents are turned towards the microphone.
●In the following c onditions, the
system may not recognize the
command properly and using
voice commands may not be pos-
sible:
• The command is incorrect or
unclear. Note that certain words,
accents or speech patterns may
be difficult for the system to recog-
nize.
• There is excessive background noise, such as wind noise.
●Normally, it is necessary to wait
for a beep before saying a com-
mand. To enable th e ability to talk
over prompts and say commands
before the beep, enable the voice
prompt interrupt function. ( P. 7 1 )
●This system may not operate
immediately after the engine
switch is in ACC
or ON.
Voice command sys-
tem
The voice command sys-
tem enables the radio,
phone dialing, etc. to be
operated using voice com-
mands. Refer to the com-
mand list for samples of
voice commands. ( P.248)
Using the voice command
system
A

2455-1. Voice command system operation
HIGHLANDER_HIGHLANDER
HV_NAVI_(U)
5
Voice command system
The voice command system is
operated by saying commands
which correspond to a sup-
ported function. To display
examples of commands for sup-
ported functions, select a func-
tion button on the screen after
starting the voice command sys-
tem.
1 Press the talk switch.
 Voice guidance for the voice
command system can be
skipped by pressing the talk
switch.
2 If “Getting Started with Voice”
screen is displayed, select
“OK” or press the talk switch.
( P.246) 3
After hearing a beep, say a
supported command.
 To display sample commands
of the desired function, say
the desired function or select
the desired function button. To
display more commands,
select “More Commands”.
 Selecting “Help” or saying
“Help” prompts the voice com-
mand system to offer exam-
ples of commands and
operation methods.
 Registered POIs, registered
names in the contacts list etc.,
can be said in the place of the
“<>” next to the commands.
( P.248)
For example: Say “Find a restau-
rant”, “Call John Smith” etc.
If a desired outcome is not
shown, or if no selections are
available, perform one of the
following to return to the pre-
vious screen:
• Say “Go back”.
•Select .
To cancel voice recognition,
select , say “Cancel”, or
press and hold the talk switch.
 To perform the voice com-
mand operation again, select
“Start Over” or say “Start
over”.
 To suspend voice command
operation, select “Pause” or
say “Pause”. To resume the
NOTICE
●Do not touch and put a sharp
object to the microphone. It may
cause failure.
Voice command system
operation
Operation from the main
menu

2475-1. Voice command system operation
HIGHLANDER_HIGHLANDER
HV_NAVI_(U)
5
Voice command system
*: Premium Audio with DCM/ 12.3-inch display model only. This
function is not made available in
some countries or areas.
Text messages can be written
using the dictation function.
To use the dictation function, a
subscription to the connected
services is necessary. Contact
your Toyota dealer for details.
1 Select .
2 Speak to the system.
 Words recognized through
your speech will be displayed.
To confirm the entered text,
select “OK”.
●A keyboard screen will not be dis-
played when the vehicle is being
driven.
●Text message reply with the dicta-
tion function may n ot be available
depending on the type of cellular
phone.
*: Premium Audio with DCM/
12.3-inch display model only. This
function is not made available in
some countries or areas.
Dictation function (English
only)
*
Natural language
understanding*
Due to natural language
speech recognition technol-
ogy, this system recognizes
commands when spoken
naturally. (If a connected
services subscription has
been entered, the system
will be able to connect to
the Cloud and the range of
naturally spoken English
which can be recognized
will be increased.) However,
the system cannot recog-
nize every variation of each
command. In some situa-
tions, it is possible to omit
the command for the proce-
dure and directly state the
desired operation. Not all
voice commands are dis-
played in the function menu.
To use this function, a sub-
scription to the connected
services is necessary. Con-
tact your Toyota dealer for
details.

2505-1. Voice command system operation
HIGHLANDER_HIGHLANDER
HV_NAVI_(U)
■Phone
*: If the system does not recognize the name of a contact, create a
voice tag. ( P.347) The name of
a contact can also be recognized
by adding a voice tag.
■While in a phone call
■While incoming message
notification is displayed
*
*: Full screen message notification must be turned on within the
phone settings ( P.345)
CommandAction
“Call ”*
Places a call to
the specified
contact from the
phone book
“Call
”
*
Places a call to
the specified
phone type of
the contact from
the phone book
“Dial number>”Places a call to
the specified
phone number
“Redial”
Places a call to
the phone num-
ber of the latest
outgoing call
“Call back”
Places a call to
the phone num-
ber of latest
incoming call
“Show recent
calls”Displays the call
history screen
“Send a mes-
sage to tact>”
Sends a text
message to
specified con-
tact from the
phone book
CommandAction
“Send ”
Sends DTMF
tones has speci-
fied
“Mute”
Mutes the micro-
phone (far side
cannot hear the
conversation)
“Unmute”Unmutes the
microphone
CommandAction
“Read message”
Reads the
incoming mes-
sage over the
vehicle speakers
“Ignore”
Ignores the
incoming mes-
sage notification
“Reply”
Initiates sending
a reply to the
incoming mes-
sage
“Call”
Places a call to
the phone num-
ber of incoming
message

2535-2. Mobile Assistant operation
HIGHLANDER_HIGHLANDER
HV_NAVI_(U)
5
Voice command system
5-2.Mobile Assistant operation
*: If equipped
Mobile Assist supports the Siri
Eyes Free Mode and Google
App. The available features and
functions may vary based on the
iOS/Android version installed on
the connected device. 1
Press and hold the switch
on the steering wheel until
Mobile Assistant screen is
displayed.
2 The Mobile Assistant can be
used only when the following
screen is displayed.
 To cancel the Mobile Assis-
tant, select “Cancel” or press
and hold the switch on the
steering wheel.
 To restart the Mobile Assistant
for additional commands,
press the switch on the
steering wheel.
• Mobile Assistant can only be
restarted after the system
responds to a voice command.
• After some phone and music
Mobile Assistant*
The Mobile Assistant func-
tion is a voice input assist
function. Mobile Assist sup-
ports the Siri Eyes Free
Mode and Google App.
(Google App can be used
only with the corresponding
device.) Instructions can be
spoken into the vehicle
microphone as if speaking a
command to the phone. The
content of the request is
then interpreted by the
phone and the result is out-
put from the vehicle speak-
ers. To operate the Mobile
Assistant, a compatible
device must be registered
and connected to this sys-
tem via Bluetooth
®. (  P.40)
Connectable devices and
available functions
Mobile Assistant opera-
tion

2545-2. Mobile Assistant operation
HIGHLANDER_HIGHLANDER
HV_NAVI_(U)commands, the Mobile Assistant
feature will automatically end to
complete the re
quested action.
The volume of the Mobile
Assistant can be adjusted
using the “POWER VOL-
UME”/“PWR/VOL” knob or
steering wheel volume control
switches. The Mobile Assis-
tant and phone call volumes
are synchronized.
●While a phone call is active, the
Mobile Assistant cannot be used.
●If using the navig ation feature of
the cellular phone, ensure the
active audio source is Bluetooth
®
audio or iPod in order to hear turn
by turn direction prompts.
●Wait for the listening beeps before
using the Mobile Assistant.
●The Mobile Assistant may not rec-
ognize commands in the following
situations:
• Spoken too quickly.
• Spoken at a low or high volume.
• The windows are open.
• Passengers are talking while the Mobile Assistant is being used.
• The fan speed of the air condition-
ing system is set at high.
• The air conditioning vents are
turned toward the microphone.

327
HIGHLANDER_HIGHLANDER
HV_NAVI_(U)
8
8
Phone
Phone
.8-1. Phone operation (Hands-free system for
cellular phones)
Quick reference........... 328
Some basics ............... 329
Placing a call using the Bluetooth
® hands-free sys-
tem ............................ 333
Receiving a ca ll using the
Bluetooth
® hands-free sys-
tem ............................ 336
Talking on the Bluetooth
®
hands-free system..... 337
Bluetooth
® phone message
function...................... 340
8-2. Setup Phone settings ............ 345
8-3. What to do if... Troubleshooting .......... 355